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About Olala Olala Group is a fast-growing tech-enabled real estate management and hospitality company with headquarters in Barcelona. We are part of a hospitality group that manages over 1200 accommodation units, such as short-term rentals, hotels, and other unique stays; as well as 10 F&B assets, across multiple countries in Europe, Asia and the Middle East. Our mission is to provide our guests with unique hospitality experiences while promoting an efficient and sustainable way of travelling with style. Since our beginning in 2014, we’ve expanded our operations to 17 cities and are on our way to continue growing in different markets worldwide by offering travellers smart/digital and stylish accommodations and high-level service. The hospitality-loving community you will join The Olala Group team provides unique hospitality experiences while promoting efficient and stylish travel. We work in a passionate, proactive, hands-on, dynamic, and energetic fast-growing environment. As part of the Construction and Maintenance team, you will ensure that all our properties and facilities are maintained at the highest standards while contributing to our projects' execution and success. Your role We are seeking a dynamic, creative, and passionate individual to join our team. As an Operations Specialist, you will be mainly responsible for Hotel Robson and reporting directly to the Spain Operation Coordinator. This is an excellent opportunity to gain hands-on experience in the vacation rental industry and be part of the fast growth of our company. Your Responsibilities: - Administrative Support: Manage documentation, keep records updated, and assist in preparing operational reports. - Operational Execution: Implement plans, monitor progress, and ensure tasks are completed on time. - Facility Management: Perform routine cleaning, minor maintenance, and facility inspections, reporting issues as needed. - Customer Interaction: Handle check-ins/outs, provide guest assistance, and share local information. - Breakfast & Bar Oversight: Prepare and serve breakfast, manage the bar area, and monitor inventory. - Team Coordination: Support task distribution, supervise on-site activities, and assist with training new employees. - Communication: Relay guidelines, report incidents, and ensure clear staff coordination. - Logistics: Manage supplies, transport equipment, and support overall site needs. What do you bring to your trip - Degree in Tourism or a related field. - Minimum 2 years of experience in the Tourism sector. - Native Spanish and professional-level English. - Schedule 5 days a week from 10h to 19h. - Rotating weekends (2 weekends per month). - Driver's license: B license. - Good level of computer skills. - Willingness to take on challenges in a fast-growing, dynamic environment. - Self-starter, creative, thinking outside the box, and willing to support expansion in a fast-growing environment. - Passionate, proactive, hands-on, dynamic, and energetic. - Flexible, resilient, and adaptable to changes. - Confident working in cross-functional teams. - Comfortable in a start-up environment. You’ll be actively involved, making things happen on the ground, and playing a crucial role in delivering an unforgettable guest experience. If you’re looking for a dynamic, hands-on role where no two days are the same, we’d love to hear from you! Diversity and Sustainability At Olala Group, we take pride in cultivating a vibrant and inclusive work environment that celebrates individuality and diversity. We believe that these are invaluable assets that fuel innovation, foster creativity and drive our overall success. Additionally, we believe in taking action towards curving the impact that our company has on its environments. This includes implementing energy efficient practices and engaging in community projects that promote cultural preservation among others actions. We look forward to receiving your application!