Trabajos supervisor a de en Santa Cruz De Tenerife

¿Quiénes somos? TECH Universidad Tecnológica es la mayor Universidad digital del mundo y la mayor institución educativa del área idiomática. Presentando una oferta que supera los 14.000 títulos en 11 idiomas diferentes, abarcando las principales áreas de conocimiento. Además, utilizamos la última tecnología educativa que nos convierte en un referente internacional en el aprendizaje digital. TECH Education España, como partner estratégico de TECH Universidad Tecnológica, selecciona un/a supervisor/a comercial para dirigir y coordinar uno o varios equipos de telemarketing. Si tienes experiencia en el ambito comercial, en concreto en call center, liderando equipo, controlando y gestionando KPIs y te gustaría ser el/la responsable de un equipo profesional de venta, esta es tu oferta. TECH Education España, como partner estratégico de TECH Universidad Tecnológica, selecciona un/a Director/a Comercial académico/a para sus oficinas de Tech España en Sta. Cruz de Tenerife. ¿En que funciones realizaras? - Liderar la puesta en marcha y desarrollo posterior de un departamento de venta. - Desarrollo y control del procedimiento del funcionamiento interno del departamento. - Participación en la selección y formación del equipo de comerciales. - Actividad de venta propia y gestión del equipo a cargo. - Perseguir el cumplimiento de objetivos y el desarrollo del área que te será asignada. - Control de los principales KPI de la actividad. - Elaboración de reportes profesionales para el CEO ¿Que competencias buscamos en ti ? - Nivel Avanzado en los siguiente idiomas: Alemán. Valorable idioma avanzado en Inglés. - Que te guste el trato con clientes y estés enfocado a objetivos - Que hayas sido comercial y haber ocupado un puesto de responsable. - Titulación superior de grado o FP en comercio, marketing o similares. - Al menos dos años de experiencia comercial de éxito si es posible liderando equipos comerciales. - Muy valorable: Experiencia en sector educativo. ¿Qué ofrecemos? - Contrato laboral indefinido y remuneración inicial, mas un excelente paquete retributivo variable en forma de comisiones. - Formarás parte de una multinacional en plena expansión, con alta necesidad de contratación y de fidelización del talento, donde podrás desarrollar una carrera profesional a largo plazo. - Formación en las últimas técnicas de telemarketing con uno de los mejores directores comerciales del sector. - Estabilidad absoluta. Si eres una persona con buenas habilidades de comunicación, tienes talento para venta y quieres ver recompensado tu esfuerzo y talento ¡Te estamos esperando! #SomosTECH#

Job Number 24072847 Job Category Rooms & Guest Services Operations Location The Ritz-Carlton Tenerife Abama, Calle Maria Zambrano 2, Tenerife, Tenerife, Spain VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Respond to any questions from guests and follow up with guests to ensure their requests have been met to their satisfaction. Take and confirm reservations and cancellations. Supply guests with information regarding property amenities, services, room features, and local areas of interest and activities. Respond to guest requests for special arrangements or services (e.g., spa services, transportation, religious services, babysitting, financial services, business center services, interpretation services, reservations, dry cleaning, entertainment/sporting events, shopping) by making arrangements or identifying appropriate providers. Contact appropriate individual or department as necessary to resolve guest requests. Collaborate with management to develop and carry-out ideas and procedures and set goals to continuously improve department performance. Assign and ensure work tasks are completed on time and that they meet appropriate quality standards. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Discover the Abama Golf & Spa Resort and experience the awe-inspiring beauty of this luxury resort’s idyllic Tenerife location in Spain. Surrounded by lush vegetation and the sparkling Atlantic Ocean, the Abama resort in Guía de Isora offers guests more hours of sunshine than any other part of Spain, as well as a breathtaking beach, a world-class spa and championship golf. In addition, this exceptional Tenerife Resort features the award-winning cuisine of legendary Chefs Martin Berasategui and Ricardo Sanz Featuring 469 hotel suites and villas, guests will enjoy a truly luxurious experience with pampering amenities and impeccable service. Our suites offer stunning views of the Atlantic Ocean, golf course or our flourishing gardens and create a relaxing environment with plush bedding, oversized marble bathrooms, private terraces and high-end technology.