¿Eres empresa? Contrata supervisor a de candidatos en Barcelona
Execute cooking, frying, assembly, and plating techniques with attention to detail. • Check temperatures, textures, and presentation before sending out dishes. • Participate in the daily stock control of raw materials and in waste logging if required. • Label and store products correctly, ensuring FIFO rotation. • Use kitchen equipment responsibly and report any technical issues. • Collaborate in following the assigned cleaning schedule. • Handle specific dish modification requests with approval from the kitchen supervisor.
About the job Como Mayordomo/a en El Palace Barcelona, serás el principal embajador de la excelencia y personalización del servicio para nuestros huéspedes. Tu misión será ofrecer una experiencia cálida, exclusiva y memorable desde la llegada hasta la salida, anticipándote a las necesidades de cada cliente y superando sus expectativas. Responsabilidades: · Dar la bienvenida personalizada a los huéspedes, realizar el check-in en la habitación y acompañarlos durante su llegada. · Conocer y atender las preferencias personales de cada huésped, garantizando una experiencia adaptada a su perfil. · Coordinar con otros departamentos (Concierge, Housekeeping, Room Service, Recepción) para asegurar un servicio excelente. · Resolver de manera proactiva cualquier incidencia o solicitud de los huéspedes, informando a supervisores si es necesario. · Mantener en óptimas condiciones las áreas de trabajo del servicio de mayordomía (pantries). · Supervisar y asistir en la entrega de amenities, servicio de equipaje, planchado, y cualquier otra necesidad personalizada. · Asegurar el cumplimiento de los estándares de calidad y servicio del hotel, promoviendo siempre la excelencia y el detalle. Department: Steward About you Idiomas requeridos Español - Intermedio Inglés - Intermedio Ruso - Intermedio Árabe - Intermedio Experiencia mínima 3 años en Front Desk The company At El Palace Barcelona, a luxury hotel in Barcelona with more than 100 years of history, we believe that talent is crucial to continue offering new and exclusive experiences to our guests while maintaining our high levels of service.
Desde KeyJob ETT estamos buscando una Verificadora de Piezas comprometida y con atención al detalle para uno de nuestros principales clientes en Rubí. Será responsable de la revisión visual y física de piezas para asegurar que cumplan con los estándares de calidad establecidos. ✅ Responsabilidades: - Verificar piezas terminadas conforme a planos o especificaciones. - Detectar defectos visuales como grietas, rebabas, deformaciones, etc. - Registrar los resultados de inspección. - Reportar cualquier irregularidad al supervisor de calidad. - Seguir los procedimientos de seguridad e higiene. Requisitos: - Escolaridad mínima: Secundaria terminada. - Experiencia de dos años en verificación o control de calidad. - Buena visión y atención al detalle. - Habilidad para trabajar en equipo y bajo presión. - Disponibilidad para el turno de mañana. Ofrecemos: - Contrato por ETT con posibilidad de continuidad. - Jornada completa - Ambiente de trabajo seguro y ordenado. - Horario de lunes a viernes de 06hrs a 14hrs - Salario 8.90€ B/H ó 15.570,73€ B/A
About the job JOB SUMMARY Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Supporting Management of Front Desk Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and building mutual trust, respect, and cooperation among team members. • Serves as a role model to demonstrate appropriate behaviors. • Supports all day-to-day operations. • Understands employee positions well enough to perform duties in employees' absence. • Coaches, counsels and encourages employees. • Handles employee questions and concerns. • Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager. • Guides daily Front Desk shift operations. • Communicates performance expectations to employees in accordance with job descriptions for each position. Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. • Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results. • Strives to improve service performance. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Trains staff on adherence to all credit policies and procedures to reduce bad debts and rebates. • Supervises same day selling procedures to maximize room revenue and property occupancy. • Understands the impact of Front Desk operations on the overall property financial goals and objectives. Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Sets a positive example for guest relations. • Empowers employees to provide excellent customer service within guidelines. • Handles guest problems and complaints seeking assistance from supervisor as necessary. • Interacts with guests to obtain feedback on product quality and service levels. Managing Projects and Policies • Implementing the customer recognition/service program, communicating and ensuring the process. • Assists in the review of comment cards and guest satisfaction results with employees. • Ensures employees have the proper supplies and uniforms. • Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution. Supporting Handling of Human Resource Activities • Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. • Provides feedback to individuals based on observation of service behaviors. • Participates in an ongoing employee recognition program. • Conducts training when appropriate. • Participates in the employee performance appraisal process. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner. • Performs all duties at the Front Desk as necessary. • Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations. • Complies with loss prevention policies and procedures. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Housekeeping Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events
Restaurante Volta En el corazón de nuestro Hotel Borneta se encuentra Volta, un animado restaurante de cocina abierta diseñado para reunir a huéspedes y lugareños por igual. Su nombre hace referencia a la forma arquitectónica de una curva, en homenaje a los famosos Porxos de Fontseré. Además, la palabra catalana «voltar» significa ir o pasear, un concepto que también inspira nuestra cocina. El menú, una aventura epicúrea por la costa mediterránea, es una celebración creativa de sabores vivos y diversos. Elaborados para compartir, los platos, sencillos pero deliciosos, se cocinan al fuego con ingredientes locales. Responsabilidades principales: Como Assistant Restaurant Manager, serás el apoyo clave del/la Restaurant Manager en la gestión diaria del restaurante, asegurando que todo funcione con fluidez. Coordinarás al equipo, supervisarás la operativa y garantizarás que nuestros estándares de calidad y servicio se mantengan al más alto nivel. - Gestión operativa: - Supervisar las operaciones diarias del restaurante y de la terraza. - Coordinar con proveedores, gestionar pedidos y controlar inventarios. - Asegurar el cumplimiento de los protocolos de higiene, seguridad y calidad. - Realizar informes y análisis de rendimiento (ventas, stock, incidencias, etc.). - Asumir la responsabilidad del restaurante en ausencia del/la Restaurant Manager. - Liderazgo de equipo: - Coordinar y supervisar al personal de sala y de apoyo (camareros/as, ayudantes, limpieza). - Planificar horarios y asignar tareas. - Realizar evaluaciones de desempeño, ofrecer feedback y formación continua. - Mediar en conflictos e impulsar un ambiente de trabajo positivo y colaborativo. - Servicio al cliente: - Asegurar una experiencia excelente para nuestros clientes. - Atender y resolver cualquier incidencia o queja con rapidez y eficacia. - Supervisar la atención al cliente para mantener nuestros estándares de hospitalidad. Requisitos: Experiencia previa como supervisor/a o assistant manager en restauración. Excelentes habilidades de liderazgo, comunicación y resolución de problemas. Capacidad para trabajar bajo presión y tomar decisiones en entornos dinámicos. Actitud proactiva, orientación al cliente y pasión por el trabajo en equipo. Conocimiento de gestión de inventario, pedidos y turnos. Se valorará experiencia en coordinación con cocina y otros departamentos operativos. Qué ofrecemos? Incorporación a un equipo con buen ambiente. Oportunidades reales de crecimiento profesional. Seguro de salud - Sanitas. Descuentos para empleados en Miiro Hotels. Salario competitivo.
En Citius Outsourcing somos una empresa especializada en el outsourcing de servicios de limpieza profesional, con amplia experiencia en la gestión integral de limpieza de habitaciones, zonas comunes y áreas públicas en el sector hotelero. Nos comprometemos a ofrecer un servicio de calidad, eficiente y alineado con los más altos estándares del sector, garantizando la satisfacción de nuestros clientes y el bienestar de los huéspedes. Buscamos personas responsables, comprometidas y con orientación al detalle, que deseen formar parte de un equipo dinámico y profesional. ¿Tienes experiencia en limpieza hotelera y te apasiona el trabajo bien hecho? Estamos en búsqueda de Valet para integrarse al equipo de limpieza de un hotel 5 estrellas ubicado en Sitges. Funciones principales: • Reposición de lencería, amenities y suministros en las plantas. • Retirar ropa sucia y trasladarla a lavandería. • Apoyo logístico a camareras de pisos durante el servicio diario. • Control y organización de carros de limpieza y almacén. • Atención a solicitudes urgentes del departamento de pisos. • Comunicación efectiva con recepción, lavandería y supervisores. Requisitos: • Experiencia previa en housekeeping (deseable, no excluyente). • Actitud proactiva, compromiso y orientación al detalle. • Disponibilidad para trabajar en turnos y fines de semana ** Se ofrece:** • Incorporación a una empresa consolidada en el sector, mediante contrato fijo discontinuo duración 6 meses, con posibilidad de prórroga. • Sueldo: a consultar •Formación inicial y continua. •Estabilidad laboral y buen ambiente de trabajo. •Incorporación inmediata
About the job JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience - High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR - 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Assisting in Management of Restaurant Team - Handles employee questions and concerns. - Monitors employees to ensure performance expectations are met. - Provides feedback to employees based on observation of service behaviors. - Assists in supervising daily shift operations. - Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager. - Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results. Conducting Day-to-Day Restaurant Operations - Ensures all employees have proper supplies, equipment and uniforms. - Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels. - Ensures compliance with all restaurant policies, standards and procedures. - Monitors alcohol beverage service in compliance with local laws. - Manages to achieve or exceed budgeted goals. - Performs all duties of restaurant employees and related departments as necessary. - Opens and closes restaurant shifts. Providing Exceptional Customer Service - Interacts with guests to obtain feedback on product quality and service levels. - Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. - Encourages employees to provide excellent customer service within guidelines. - Handles guest problems and complaints, seeking assistance from supervisor as necessary. - Strives to improve service performance. - Sets a positive example for guest relations. - Assists in the review of comment cards and guest satisfaction results with employees. - Meets and greets guests. Conducting Human Resource Activities - Supervises on-going training initiatives. - Uses all available on the job training tools for employees. - Communicates performance expectations in accordance with job descriptions for each position. - Coaches and counsels employees regarding performance on an on-going basis. Additional Responsibilities - Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. - Analyzes information and evaluating results to choose the best solution and solve problems. - Assists servers and hosts on the floor during meal periods and high demand times. - Recognizes good quality products and presentations. - Supervises daily shift operations in absence of Restaurant Manager. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you Department: F&B service Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events
Empresa del sector contact center busca un/a supervisor/a para sector utilities. La persona seleccionada realizará las siguientes funciones: - Monitorización de la actividad. - Interlocución con los responsables definidos por el partner en la plataforma. - Revisión periódica de los niveles de consecución de KPI’s definidos por el cliente. - Propuestas de mejora operativas hacia el partner que redunden en mejora de KPI’s. - Propuestas de mejora operativa de los procesos/procedimientos existentes. - Control de los procesos de incorporación y dimensionamiento de los proveedores. - Elaboración de informes “ad hoc” necesarios para el correcto seguimiento de la actividad. Requisitos: - Experiencia en call center como supervisor/a y/o back office. - Valorable experiencia en sector utilities en call center. - Buscamos a una persona proactiva y dinámica. - Valorable residencia cercana al puesto de trabajo. Es 100% presencial. - Disponibilidad para viajar: (2 semanas Barcelona, 1 Madrid /Sevilla, 1 Madrid/Valladolid. Idiomas:- Castellano hablado y escrito correctamente. - Valorable nivel alto de catalán. Horario: Jornada parcial de 40 horas semanales entre lunes y jueves en horario entre 08:30h y 18:00h y viernes entre las 09:00h y las 15:00h, con los descansos establecidos por ley. Contrato EVENTUAL ETT 3/4 Meses + posibilidad real de pasar a empresa salario: 10€b/H
About the job POSITION SUMMARY Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. REQUIRED QUALIFICATIONS License or Certification: State or Regional Massage License At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Spa Language required: Spanish. The company Step inside. See for yourself. Designed by world-renowned architect Ricardo Bofill, W Barcelona sets the scene for a spectacular stay. Located on the beachfront along the famous Barceloneta boardwalk. Check into one of our 473 fabulous guest rooms & suites boasting panoramic views over the Mediterranean Sea and city of Barcelona.
Importante empresa de del sector hostelería requiere para su equipo de trabajo SUPERVISORA DE HOTEL ubicado en Barcelona *REQUISITOS: -Disponibilidad inmediata -Documentación en regla. -Indispensable experiencia previa mínima de 3 años como supervisor/a de hoteles. *OFRECEMOS: -CONTRATO: Fijo indefinido -JORNADA: 40 horas / semana -HORARIO: mañana o tarde (2 días de fiesta rotativo)
About the job POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: F&B kitchen Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events
Somos un grupo de restauración joven y en pleno crecimiento con restaurantes en Barcelona, que busca un supervisor/a para uno de sus restaurantes vascos. Esta persona es vital para ayudar a cumplir los objetivos y crear una buena experiencia al cliente, junto a los espacios con un diseño singular y acogedor; gastronomía de calidad; y excelencia en el servicio al cliente. Funciones: - Gestión integral y liderazgo de la sala. - Liderar, motivar y coordinar al equipo (cocina y sala). - Gestionar compras, inventario y relación con proveedores. - Controlar costes y asegurar el cumplimiento de los estándares de calidad y servicio. - Cumplir con los objetivos de ventas y gastos del local. - Cumplimiento de las normas de higiene y seguridad alimentaria. ¿Qué esperamos de ti? 🔋Mucha energía y agilidad. 💥 Persona polivalente 👫Mucho compañerismo y buen rollo. 🔥Pasión por lo que haces. 💼 Valorable experiencia previa liderando equipos. Ofrecemos... Contrato indefinido Ambiente de trabajo profesional y colaborativo. Comidas incluidas durante el turno. Plan de carrera para escalar internamente. ¡Si te atreves... te estamos esperando!
About the job ¿Tienes experiencia en la supervisión de eventos y una pasión por el servicio al cliente? ¿Buscas un puesto con posibilidades de carrera dentro de la compañía hotelera más grande del mundo? ¡No busques más, en W Barcelona te estamos buscando! Tareas principales: Supervisar y coordinar el montaje y desmontaje de eventos, asegurando que se cumplan los estándares de servicio. Gestionar y liderar al equipo de camareros durante los eventos. Asegurar la correcta disposición de mesas y la presentación de platos y bebidas. Resolver cualquier incidencia o solicitud especial de los clientes durante el evento. Comunicarse con la cocina para coordinar tiempos de servicio y resolver dudas sobre el menú. Garantizar la satisfacción del cliente, atendiendo sus necesidades y solicitudes de manera proactiva. Seguir todas las políticas y procedimientos de seguridad y protección de la empresa; informar accidentes, lesiones y condiciones de trabajo inseguras al manager; y completar capacitación y certificaciones de seguridad. Lo que buscamos: Experiencia previa en supervisión de banquetes o eventos. Español e inglés fluido. Habilidades de liderazgo y capacidad para trabajar bajo presión. Actitud positiva y personalidad extrovertida. Se valorará positivamente experiencia en hoteles de 4 y 5 estrellas. Lo que ofrecemos: Contrato fijo discontinuo. Turnos seguidos de 8h. Horario de lunes a domingo con dos días libres seguidos a la semana. Oportunidades de crecimiento dentro de la compañía. Beneficios: Comedor de personal. Actividades de Team Building. Uniforme y lavandería interna y gratuita. Descuentos en hoteles Marriott y establecimientos de Barcelona. Oportunidades de aprendizaje y desarrollo. Programas de reconocimiento y bienestar. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: F&B kitchen F&B service Language required: Spanish. The company Step inside. See for yourself. Designed by world-renowned architect Ricardo Bofill, W Barcelona sets the scene for a spectacular stay. Located on the beachfront along the famous Barceloneta boardwalk. Check into one of our 473 fabulous guest rooms & suites boasting panoramic views over the Mediterranean Sea and city of Barcelona.
Macambo es un nuevo restaurante de cocina peruana de alto nivel que acaba de abrir sus puertas en el barrio de Sant Gervasi-Galvany, de la mano del reconocido chef Roberto Sihuay. Nuestro objetivo es convertirnos en un referente de la gastronomía peruana en Barcelona, ofreciendo una experiencia única tanto a nivel culinario como en el servicio. Buscamos un supervisor de sala con experiencia, pasión por la hostelería y ganas de crecer en un proyecto que nace con fuerza y visión de futuro. Apoyaría tanto al equipo como al Director del Restaurante en la operativa diaria. ¿Qué ofrecemos? • Domingo por la tarde cerrados y Lunes cerrados todo el día • Formar parte de una apertura ilusionante y con proyección dentro del panorama gastronómico de Barcelona. • Un entorno profesional y dinámico donde se valora el compromiso, la actitud y el deseo de aprender. • Posibilidades reales de desarrollo profesional dentro de una empresa con planes de expansión. Requisitos mínimos: • Experiencia llevando equipos como supervisor o assistant manager con un mínimo de 1 año, preferiblemente en restaurantes de nivel medio-alto o alta gastronomía. • Buenas habilidades de comunicación, orientación al cliente y actitud proactiva. Se valorará: • Conocimientos de gastronomía peruana o interés en aprender sobre ella. • Conocimientos de vinos, maridajes y cocktails. • Nivel fluido de inglés (se valorará también conocimiento de catalán). • Experiencia en aperturas de restaurantes. Si te motiva formar parte de un proyecto con identidad, rodeado de un equipo con talento y liderado por uno de los grandes chefs del momento, ¡queremos conocerte!
About the job Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! Job Description What you’ll do We are looking for an experienced Guest Experience Supervisor to join the opening team at SLS Barcelona. Under the guidance of the Front of House Manager, the Guest Experience Supervisor will oversee the daily operations of the Guest Experience department, ensuring that every interaction is in line with the SLS brand standards. Provide services that are above and beyond for customer satisfaction and retention. Accommodate general and unique requests. Interact with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction. Analyze customer feedback and reviews to continuously improve overall rating, scores and metrics. Provide information on hotel services and facilities. Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service. Perform other duties as assigned including guest room tours, concierge services, special guest requests and needs, etc. Facilitate the integration of new hires into the department through orientation programs and tailored training initiatives to enable successful job performance. Qualifications What we are looking for... Degree with emphasis in Hospitality management. +2 years experience in hospitality within hotels in a similar role. High level of energy and motivation with a proven track record of living the company's values. Ability to multitask, work in a fast-paced environment and have a high level attention to detail Excellent verbal and written communication skills. Fluent in Spanish and English. You make people feel good - your team, guests and colleagues alike. You make a positive impact. You’re a strong team leader, a natural at managing and inspiring others in a way that gets the best out of them. You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together. You take ownership of important issues, solve problems, and make effective decisions. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021. Department: Guest Relations The company Opulent & Mischievous SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property.
Buscamos un Agente de Atención al Cliente entusiasta, orientado al detalle y con excelente capacidad comunicativa para unirse a nuestro equipo. Será el primer punto de contacto para nuestros clientes, proporcionando soporte efectivo, asesoramiento y resolución de incidencias, asegurando una experiencia positiva y satisfactoria. Responsabilidades: Atender y responder consultas de clientes a través de teléfono, correo electrónico y chat en vivo. Asesorar sobre horarios, rutas, tarifas y detalles relacionados con billetes de tren. Brindar información precisa y completa sobre productos y servicios. Resolver quejas y problemas de manera eficiente y profesional. Registrar y gestionar interacciones con clientes en el sistema CRM. Realizar seguimientos a casos pendientes para garantizar su resolución. Colaborar con otros departamentos para asegurar la satisfacción del cliente. Identificar y escalar problemas recurrentes o complejos al supervisor o equipo correspondiente. Requisitos: Experiencia previa en atención al cliente o roles similares. Permiso de trabajo. Excelentes habilidades de comunicación verbal y escrita en español e inglés (nivel medio-alto, se hará una parte de la entrevista en inglés). Capacidad para resolver problemas y pensamiento crítico. Familiaridad con herramientas CRM y software de atención al cliente. Paciencia, empatía y actitud positiva. Organización, pulcritud y atención al detalle en el trabajo. Capacidad para trabajar de forma independiente y en equipo, con iniciativa y flexibilidad. Si crees que encajas con el perfil y te entusiasma la idea de formar parte de un equipo dinámico e internacional, no dudes en contactarnos. ¡Nos encantará conocerte!
About the job POSITION SUMMARY Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. REQUIRED QUALIFICATIONS License or Certification: State or Regional Massage License At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Spa Language required: Spanish The company Step inside. See for yourself. Designed by world-renowned architect Ricardo Bofill, W Barcelona sets the scene for a spectacular stay. Located on the beachfront along the famous Barceloneta boardwalk. Check into one of our 473 fabulous guest rooms & suites boasting panoramic views over the Mediterranean Sea and city of Barcelona.
Ubicación: The Garden Brunch Café – Rambla de Poblenou, 149, Barcelona Tipo de puesto: Jornada completa ¿Te apasiona el café y sabes crear auténticas obras de arte en cada taza? 🎨☕ En The Garden Brunch Café, buscamos un/a barista con experiencia en Latte Art (etching y vertido libre) que quiera unirse a nuestro equipo en uno de los brunch más bonitos y reconocidos de Barcelona. 🎯** ¿Qué buscamos?** - Que sepas hacer Latte Art (etching o vertido libre obligatorio) - Experiencia previa como barista (mínimo 6 meses) - Buena actitud, energía y trato excelente con el cliente - Compromiso y ganas de crecer dentro del equipo - Se valorará inglés (nivel básico o intermedio) 💼 Tus funciones: 1. Preparar cafés, matchas, smoothies y bebidas especiales 2. Diseñar dibujos personalizados en café 3. Atención al cliente con una sonrisa 😊 4. Mantener tu estación limpia y organizada 5. Ayudar al equipo de sala cuando sea necesario 6. Lavado de Vajilla ¿Qué ofrecemos? 1. Buen ambiente de trabajo joven y dinámico 2. Propinas diarias + incentivos 3. Formación y posibilidad de crecimiento a supervisor/a o encargado/a
¡Únete a Titan Aliment como Repartidor/a! En Titan Aliment, somos embajadores de la gastronomía peruana en Europa, suministrando productos de alimentación y bebidas de alta calidad a más de 1.200 restaurantes. Buscamos un/a Repartidor/a con: 🚚 Carnet de conducir B y experiencia manejando furgón con carga. Buen conocimiento de la geografía de Barcelona y alrededores (Sitges, Sant Cugat, Hospitalet…). Conocimientos básicos de informática y Excel para ayudar en los reportes. Perfil polivalente, responsable y proactivo. Funciones: ✅ Realizar rutas de reparto de 20-30 paradas, gestionando incidencias y representando a la empresa. ✅ Apoyar en tareas de almacén (inventario, organización) cuando no haya reparto. ✅ Reportar al supervisor al finalizar la jornada. Ofrecemos: Contrato indefinido. Horario de 9:30 a 18:30. Incorporación a un equipo dinámico y en crecimiento. ¡Forma parte de Titan Aliment y ayuda a llevar los sabores del Perú a toda Europa!
Descripción del Puesto: Estamos buscando un Supervisor de Servicio Nocturno motivado y experimentado para unirse a nuestro equipo. El candidato ideal será responsable de supervisar las operaciones nocturnas, garantizar la entrega de un servicio de alta calidad y mantener un ambiente de trabajo positivo. Si tienes pasión por la hospitalidad, excelentes habilidades de liderazgo y un ojo agudo para los detalles, te invitamos a postularte. Responsabilidades: Supervisar y coordinar las operaciones de servicio nocturno, incluyendo asignaciones de personal y priorización de tareas. Garantizar el cumplimiento de los estándares de la empresa en cuanto a calidad de servicio, limpieza y seguridad. Capacitar y orientar al personal para mejorar sus habilidades y mantener un alto nivel de satisfacción del cliente. Gestionar consultas, comentarios y preocupaciones de los clientes con profesionalismo y eficiencia. Colaborar con otros departamentos para optimizar la eficiencia operativa general. Mantener los niveles de inventario y ayudar en la solicitud de suministros según sea necesario. Manejar problemas escalados y proporcionar soluciones oportunas. Mantener un ambiente de trabajo positivo y colaborativo. Calificaciones: - Experiencia previa en un rol de supervisión o gerencial dentro de la industria de la hospitalidad. - Excelentes habilidades de comunicación e interpersonales. - Fuertes habilidades organizativas y capacidad para realizar múltiples tareas. - Conocimiento de las operaciones de servicio nocturno y tendencias de la industria. - Capacidad para trabajar en horarios flexibles, incluyendo noches y fines de semana. - Habilidades para resolver problemas y tomar decisiones bajo presión. Sin turno partido - 3 días de descanso a la semana en regla. - Se requiere disponibilidad durante los fines de semana. - Los salarios mencionados son importes Bruto, 1600 al mes. - 4 días a la semana, 8 horas al día
About the job POSITION SUMMARY Calculate figures for food inventories, orders, and costs. Maintain clear and organized records to ensure all reports and invoices are filed and stored properly. Post invoices using computer programs. Conduct inventory audits to determine inventory levels and needs. Complete requisition forms for inventory and supplies. Notify manager/supervisor of low stock levels. Verify and track received inventory and complete inventory reports and logs. Reconcile shipping invoices and receiving reports to ensure count accuracy. Receive, unload, and process deliveries. Refuse acceptance of damaged, unacceptable, or incorrect items. Troubleshoot vendor delivery issues and oversee return process. Adhere to food safety and handling policies and procedures across all food-related areas. Monitor PAR levels for all food items to ensure proper levels. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education : High school diploma or G.E.D. equivalent. Related Work Experience : At least 1 year of related work experience. Supervisory Experience : No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Purchasing Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events
Bar Volta En el corazón del Hotel Borneta se encuentra Volta, un animado bar y restaurante de cocina abierta diseñado para reunir a huéspedes y lugareños por igual. Su nombre hace referencia a la forma arquitectónica de una curva, en homenaje a los famosos Porxos de Fontseré. Responsabilidades clave: - Ayudar en el montaje y desmontaje del bar. - Reponer suministros del bar. - Lavar vasos y utensilios. - Levantar objetos pesados. - Ayudar en la limpieza general del bar. - Asistir a los bartenders. - Realizar tareas básicas de mantenimiento. - Colaborar en eventos especiales. - Informar a Supervisores y Managers sobre cualquier problema, solicitud, conflicto o incidente. - Servir una amplia variedad de bebidas alcohólicas y no alcohólicas, incluyendo cócteles clásicos, bebidas personalizadas, y brebajes especiales que se alinean con el tema Volta Bar. - Prestar atención meticulosa a la presentación y consistencia de cada bebida antes de servirla. - Proporcionar un servicio al cliente excepcional, interactuando con los clientes, anticipándose a sus necesidades y haciendo recomendaciones personalizadas de bebidas. - Participar activamente en los programas de formación y desarrollo y aprovechar al máximo las oportunidades de autodesarrollo. Requisitos: - Experiencia demostrada como Barman/Barback o en un puesto similar en un restaurante de alta gama o de gran afluencia. - Dominio del español y del inglés. - Excelentes habilidades de comunicación e interpersonales. - Capacidad para trabajar en horario flexible, incluyendo noches, fines de semana y festivos. Beneficios : - Salario competitivo - Descuentos para empleados. - Uniformes y servicio de lavandería. - Formación y desarrollo. Si te apasiona ofrecer un servicio excepcional y crear experiencias memorables, te invitamos a solicitar el puesto de Barback. Únete a nuestro equipo y contribuye a una cultura de trabajo que valora la excelencia, el respeto y el trabajo en equipo.
About the job Company DescriptionUpscale, 5-star hotel in Barcelona, Port Olympic, being in the city center, but only a few meters from the beach. With an unbeatable location overlooking the sea and close to the beach, it is ideal for business and leisure travelers. It has comfortable rooms, two pools and a gym. For meetings, it has fully equipped rooms that can hold up to 800 people. Our dedication and commitment are centered on meeting the needs of our guests, ensuring they have an exceptional and fulfilling stay in Barcelona. Barcelona, the city of Gaudí, is one of the most vibrant and innovative destinations in the country. It is no surprise that major technological events, such as the Mobile World Congress are hosted here. However, beyond its forward-thinking spirit, Barcelona is deeply rooted in culture and history, essential to understanding its unique character. Sofitel Barcelona Skipper enjoys a privileged location, right across from Barceloneta, the city's most iconic beach. Just a short walk away, guests can explore the enchanting Gothic Quarter, one of Barcelona’s most renowned cultural and historical landmarks. Additionally, the hotel offers excellent connectivity to both the airport and the main train station, ensuring seamless travel for all visitors. Job DescriptionEl Supervisor/a de Room Service es responsable de garantizar el funcionamiento eficiente y fluido del servicio de habitaciones, asegurando un servicio de excelencia que supere las expectativas de los huéspedes. Liderará al equipo, optimizará las operaciones y fomentará un entorno de trabajo positivo para maximizar la satisfacción del cliente y la rentabilidad del departamento. Reportando al F&B Manager y al F&B Director, estas son las responsabilidades y funciones a título enunciativo, pero no limitativo: Planificar, organizar y supervisar el servicio de habitaciones. Asegurar el cumplimiento de los estándares de servicio de lujo, de presentación y de tiempo, con el desarrollo de fichas técnicas y de procedimientos. Coordinar con cocina y la F&B Manager para garantizar una experiencia gastronómica excepcional. Coordinar con el equipo de Recepción para la organización de los amenities para clientes VIP. Gestionar al personal, incluyendo la asignación de tareas, formaciones. Resolver problemas y gestionar quejas de clientes, ofreciendo soluciones rápidas y efectivas. Supervisar el material, los inventarios y los pedidos necesarios para la operación diaria. Implementar técnicas de venta para maximizar ingresos y motivar al equipo en la promoción de productos. Participar en el servicio de eventos de banquetes. QualificationsFormación en Hostelería, Turismo o área relacionada. Experiencia mínima de 1 a 3 años en posiciones similares, preferente en hoteles de lujo o propiedades de 5 estrellas. Idiomas: español e inglés avanzado, francés será un plus. Conocimientos sólidos en estándares de servicio de lujo y técnicas de hospitalidad. Excelentes habilidades de liderazgo, con capacidad para motivar y gestionar equipos diversos. Habilidades organizativas y atención al detalle. Conocimientos básicos en la gestión de costos, inventarios y control de recursos. Manejo avanzado de software u ofimático. Conocimiento profundo en vinos y bebidas, incluyendo recomendaciones personalizadas y maridajes. Disponibilidad para trabajar en horarios rotativos, según se requiera. Horario: Jornada completa Tipo de contrato: Temporal - Sustitución Additional Information¿Qué ofrecemos? Tarjeta de beneficios con tarifas de descuentos en Accor en todo el mundo. Tarjeta PayFlow (retribución flexible). Formación continua a través de nuestra plataforma Academy y otras más. Oportunidad de desarrollar tu talento y crecer dentro de la propiedad y en todo el mundo. Department: F&B service The company Upscale, 5-star hotel in Barcelona, Port Olympic, being in the city center, but only a few meters from the beach. With an unbeatable location overlooking the sea and close to the beach, it is ideal for business and leisure travelers. It has comfortable rooms, two pools and a gym. For meetings, it has fully equipped rooms that can hold up to 800 people. Our dedication and commitment are centered on meeting the needs of our guests, ensuring they have an exceptional and fulfilling stay in Barcelona. Barcelona, the city of Gaudí, is one of the most vibrant and innovative destinations in the country. It is no surprise that major technological events, such as the Mobile World Congress are hosted here. However, beyond its forward-thinking spirit, Barcelona is deeply rooted in culture and history, essential to understanding its unique character. Sofitel Barcelona Skipper enjoys a privileged location, right across from Barceloneta, the city's most iconic beach. Just a short walk away, guests can explore the enchanting Gothic Quarter, one of Barcelona’s most renowned cultural and historical landmarks. Additionally, the hotel offers excellent connectivity to both the airport and the main train station, ensuring seamless travel for all visitors.
Somos un restaurante de cocina china donde queremos ofrecer una experiencia especial a nuestros invitados. Actualmente, buscamos ampliar el equipo de sala con supervisores de sala que tengan experiencia y/o formación en hostelería. Se valorará tener nociones de sumillería y buen nivel de inglés.
Ideal para personas que desean complementar sus ingresos con un segundo empleo de pocas horas o para estudiantes universitarios. CONTRATACIÓN INMEDIATA Contrato de 9 horas semanales + horas complementarias en función de la cantidad de trabajo por incidencias (algunos meses no requerirán horas complementarias y en otros quizás debas hacer más de 4 horas complementarias), por lo tanto la nómina mensual varía de 9 a 12 horas semanales en promedio (9 fijas y 2 variables en promedio ) Tendrás dos roles específicos : - Monitor de biciescuela - Diagnosticador de flotas de bicicletas y patinetes ¿En qué consiste el trabajo como Monitor? Impartir clases para enseñar a montar en bicicleta a niños y adultos , con una metodología de trabajo para la que te formaremos .Son 3,5 horas el sábado por la mañana y lo mismo el domingo . Los asistentes a clases llevan sus propias bicicletas, tu llevas una bicicleta plegable que te suministra la empresa y con la cual mostrarás cómo hacer los ejercicios de la clase . Las clases se llevarán a cabo en 2 parques públicos uno del área metropolitana de Barcelona. ¿En qué consiste el trabajo como diagnosticador de flota? ** **Con la ayuda de una app móvil debes revisar una serie de características de bicicletas y patinetes ubicados en edificios de oficina . En caso de detectarse algún desajuste menor (ejemplo: aire en las ruedas, apretar tornillería , ajustes menores) lo harás en el momento, pero en caso de necesitar reparaciones debes reportarla y llevar la bicicleta o el patinete a un taller cercano de nuestra red de colaboradores . Debes asistir a este edificio de oficinas un día de la semana por 1 hora de manera obligatoria. Debes atender "Incidencias de flota". una vez que tu supervisor te informe que ha ocurrido alguna incidencia con alguno de los vehículos debes asistir en un plazo inferior a 48 horas para solucionarlo, ya sea por ti mismo o llevando el vehículo afectado al taller correspondiente. Requisitos -Imprescindible tener mínimo un año acumulado de experiencia comprobable como monitor de ocio y tiempo libre especialmente con niños en organizaciones deportivas , campamentos o afines. Atención: -En caso que no tenga experiencia demostrable trabajando con niños, por favor NO presente su candidatura, serán verificadas sus experiencias. -Imprescindible poseer título de bachillerato o FP , o estar como mínimo en segundo curso de Bachillerato o FP -Imprescindible saber montar en bicicleta con total fluidez . -Imprescindible ser una persona puntual , responsable y sobre todo que sepa seguir instrucciones escritas . Tu supervisor inmediato no está físicamente en la ciudad por lo que muchas de las instrucciones son a través de formularios y mensajes en plataformas de trabajo Requisitos no imprescindibles pero que se valorarán positivamente -Contar con carnet de conducir coches Características que te facilitarán el trabajo: -Facilidad para trabajar con paquetes informáticos en sus funciones básicas (Word, Excel) -Ser una persona activa físicamente , el trabajo tiene una carga física moderada que no representa dificultades para personas que mantengan un estado físico activo , no sedentario. Salario por hora: 8,8€ Neto Rango de Salario Mensual Total Estimado (Fijos + Variable): de 316 a 423€
Función de supervisora de habitaciones para mantener altos estándares de limpieza. Valorable experiencia como supervisora INCORPORACION INMEDIATA PARA ESTE FIN DE SEMANA
SB Hotels es una cadena hotelera que cuenta con 10 hoteles, ubicados en las provincias de Barcelona, Madrid y Tarragona, y dos hoteles más en construcción, con un equipo de profesionales que son la garantía de nuestra excelencia. Actualmente estamos seleccionando un/a Camarera/o de pisos para uno de nuestros hoteles en Barcelona ¿Qué funciones tendrás que realizar? · Limpieza de habitaciones de huéspedes. · Cambio y reposición de la ropa de cama, las toallas y las comodidades para huéspedes de acuerdo con las pautas de la compañía. · Emprender tareas regulares de limpieza profunda. · Reabastecer y mantener el carro a diario. · Reportar cualquier artículo en falta o dañado al Supervisor de Administración y asegurarse de que los artículos sean reemplazados o reparados · Cumplir con la seguridad del hotel y leyes de salud y seguridad. ¿Que requisitos son imprescindibles para la vacante? - Experiencia profesional de como mínimo 1-2 años de experiencia en - la posición de camarera de pisos en hoteles. ¿Qué ofrecemos? Oportunidad de desarrollo profesional en empresa en expansión. Formación inicial en el puesto de trabajo Formación continua durante el año Entrega de Uniforme Posibilidad de comer en el centro Turnos seguidos y rotativos. 30 días de vacaciones. 2 días de descanso semanal, ocasionalmente en fin de semana.
¿Tienes experiencia en el sector energético supervisando equipos? ¿Tienes habilidades de liderazgo, pasión por las ventas y un enfoque estratégico? Si te apasiona convertir oportunidades en éxitos únete a nuestro equipo como SUPERVISOR del equipo comercial de una las principales ENERGÉTICAS del país. En TEMPS estamos buscando a alguien como tú para cubrir una vacante en una importantísima empresa del sector energético. Tus funciones serán: Principalmente te encargarás de guiar, coordinar y supervisar a un equipo de trabajo para lograr objetivos de manera eficiente. Esto implica planificar, asignar tareas, motivar a los miembros del equipo, resolver problemas, gestionar recursos y fomentar un ambiente colaborativo. REQUISITOS Experiencia demostrada en el sector energético (venta y supervisión) Habilidades de liderazgo, comunicación y gestión de equipos Conocimiento profundo de productos y servicios del sector energético Capacidad para analizar datos y tomar decisiones estratégicas Catalán / Castellano nativos SE OFRECE Incorporación inmediata Contrato indefinido Sueldo 25.000 euros brutos al año + comisiones Muy buen ambiente de trabajo Horario: de lunes a viernes de 13:00 a 21:00 horas
Este perfil se orienta a un profesional apasionado por la cocina, con habilidades técnicas y creativas, que se desempeñe de manera colaborativa y eficiente, contribuyendo a la excelencia y evolución de nuestro servicio gastronómico. Será el responsable de la preparación y elaboración de platos en nuestra cocina, siguiendo las recetas y estándares de calidad establecidos. Trabajará en conjunto con el equipo culinario para asegurar la excelencia en la presentación y sabor de los alimentos, cumpliendo con las normativas de higiene y seguridad alimentaria. Responsabilidades: ● Preparación y Elaboración: Preparar los alimentos de acuerdo a las recetas asegurando la correcta ejecución de las técnicas de cocción y presentación. ● Control de Calidad: Verificar que cada plato cumpla con los estándares de calidad y sabor, realizando ajustes cuando sea necesario para optimizar el resultado final. ● Mantenimiento de la Cocina: Mantener el área de trabajo limpia, organizada y en cumplimiento de las normas de higiene, colaborando en la implementación de buenas prácticas de manipulación de alimentos. ● Gestión de Insumos: Controlar el uso y la rotación de ingredientes, reportando la necesidad de reposición y asegurando que se utilicen productos frescos y de calidad. ● Colaboración en Equipo: Trabajar de manera coordinada con el resto del equipo de cocina, apoyando en la preparación y montaje de platos durante el servicio, y compartiendo conocimientos y técnicas culinarias. ● Cumplimiento Normativo: Asegurar el cumplimiento de las normativas de seguridad e higiene alimentaria, manteniendo registros y realizando controles periódicos según lo requiera la empresa o las autoridades. Tareas Específicas: ● Preparar y cortar ingredientes de manera eficiente y segura. ● Cocinar y emplatar los platos, garantizando tiempos y temperaturas óptimas. ● Realizar controles de calidad en la presentación y sabor de los alimentos. ● Participar en la limpieza y mantenimiento de los utensilios y áreas de trabajo. ● Colaborar en la recepción y control de insumos, asegurando su correcto almacenamiento. ● Informar sobre incidencias o necesidades al jefe de cocina o supervisor. Horarios rotativos de Lunes a Domingo, algunos partidos. Dos días de descanso seguidos. Salario según convenio.
Desde Eurofirms estamos buscando el perfil de un/a Supervisor de día para Hotel de 4 estrellas ubicado en Barcelona ciudad. Las tareas que realizará serán: - Administración y gestión de datos relevantes para la organización (registro de empleados, informes financieros, etc) - Control de gastos y pagos pendientes - Procesamiento de transacciones financieras - Generación de informes - Asistir a los huéspedes que llegan y salen del hotel durante el proceso de check-in y check-out. - Responder a consultas generales. - Construir y fortalecer relaciones con huéspedes nuevos y existentes para permitir reservas futuras. - Gestiona las operaciones del día a día, asegurando la calidad, los estándares y cumpliendo las expectativas de los clientes diariamente. - Atención al huésped, para garantizar una experiencia excepcional en el área del lobby (recepción & bar) - Revisar casos diarios en GXP y dejarlos cerrados en su turno. - Revisar informes semanales de GXP de casos y tiempos de reacción por usuario. - Supervisión y gestión del programa de calidad, control de las respuestas de los comentarios de clientes. - Maneja los problemas y quejas de los huéspedes de manera efectiva. - Amante y potenciador del trabajo en equipo. - Asegurar que el equipo cumpla con los estándares de la marca y hacer formación para transmitir dichos estándares y filosofía de marca. - Tener la habilidad de vender servicios adicionales para aumentar el beneficio del hotel. - Garantizar buen estado y mantenimiento de los equipos de Recepción. - Participa en las reuniones del departamento. Requisitos: - Experiencia mínima de 2 años como Supervisor/a realizando las mismas funciones. - Dominio del programa Opera (imprescindible). - Hablar y escribir correctamente castellano e inglés (C1) - Valorable hablar otros idiomas (francés/alemán). - Conocimiento del Pack Office. - Uso de PMS: Opera - Conocimiento del entorno 2.0, funcionamiento de reservas y facturación.
About the job El Supervisor/a de Room Service es responsable de garantizar el funcionamiento eficiente y fluido del servicio de habitaciones, asegurando un servicio de excelencia que supere las expectativas de los huéspedes. Liderará al equipo, optimizará las operaciones y fomentará un entorno de trabajo positivo para maximizar la satisfacción del cliente y la rentabilidad del departamento. Reportando al F&B Manager y al F&B Director, estas son las responsabilidades y funciones a título enunciativo, pero no limitativo: • Planificar, organizar y supervisar el servicio de habitaciones. • Asegurar el cumplimiento de los estándares de servicio de lujo, de presentación y de tiempo, con el desarrollo de fichas técnicas y de procedimientos. • Coordinar con cocina y la F&B Manager para garantizar una experiencia gastronómica excepcional. • Coordinar con el equipo de Recepción para la organización de los amenities para clientes VIP. • Gestionar al personal, incluyendo la asignación de tareas, formaciones. • Resolver problemas y gestionar quejas de clientes, ofreciendo soluciones rápidas y efectivas. • Supervisar el material, los inventarios y los pedidos necesarios para la operación diaria. • Implementar técnicas de venta para maximizar ingresos y motivar al equipo en la promoción de productos. • Participar en el servicio de eventos de banquetes. ¿Qué ofrecemos? -Tarjeta de beneficios con tarifas de descuentos en Accor en todo el mundo. -Tarjeta PayFlow (retribución flexible). -Formación continua a través de nuestra plataforma Academy y otras más. -Oportunidad de desarrollar tu talento y crecer dentro de la propiedad y en todo el mundo. Department: F&B service About you Formación en Hostelería, Turismo o área relacionada. Experiencia mínima de 1 a 3 años en posiciones similares, preferente en hoteles de lujo o propiedades de 5 estrellas. Idiomas: español e inglés avanzado, francés será un plus. Conocimientos sólidos en estándares de servicio de lujo y técnicas de hospitalidad. Excelentes habilidades de liderazgo, con capacidad para motivar y gestionar equipos diversos. Habilidades organizativas y atención al detalle. Conocimientos básicos en la gestión de costos, inventarios y control de recursos. Manejo avanzado de software u ofimático. Conocimiento profundo en vinos y bebidas, incluyendo recomendaciones personalizadas y maridajes. Disponibilidad para trabajar en horarios rotativos, según se requiera. • Horario: Jornada completa - Turnos Rotativos • Tipo de contrato: Temporal - Sustitución Languages required: English and Spanish. French is a plus The company Upscale, 5-star hotel in Barcelona, Port Olympic, being in the city center, but only a few meters from the beach. With an unbeatable location overlooking the sea and close to the beach, it is ideal for business and leisure travelers. It has comfortable rooms, two pools and a gym. For meetings, it has fully equipped rooms that can hold up to 800 people. Our dedication and commitment are centered on meeting the needs of our guests, ensuring they have an exceptional and fulfilling stay in Barcelona. Barcelona, the city of Gaudí, is one of the most vibrant and innovative destinations in the country. It is no surprise that major technological events, such as the Mobile World Congress are hosted here. However, beyond its forward-thinking spirit, Barcelona is deeply rooted in culture and history, essential to understanding its unique character. Sofitel Barcelona Skipper enjoys a privileged location, right across from Barceloneta, the city's most iconic beach. Just a short walk away, guests can explore the enchanting Gothic Quarter, one of Barcelona’s most renowned cultural and historical landmarks. Additionally, the hotel offers excellent connectivity to both the airport and the main train station, ensuring seamless travel for all visitors.
¿Tienes experiencia como conductor el área transporte de alimentación.? ¡En Randstad buscamos personas como tú! Empresa líder mundial de catering para las aerolíneas y los ferrocarriles, ubicada en el Prat de Llobregat y con 30 años de historia, está buscando nuevos supervisores para realizar la coordinación del transporte en sus servicios de catering en las diferentes compañías aéreas y proveedores.
About the job POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: F&B kitchen Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events
Buscamos un/a Supervisor/a de Apartamentos Turísticos responsable de coordinar y asegurar el correcto funcionamiento operativo de un portafolio de propiedades destinadas al alquiler vacacional. Serás el nexo entre la empresa, los huéspedes, el personal de limpieza y mantenimiento. Responsabilidades: - Supervisión de la limpieza y el mantenimiento de los apartamentos. - Revisión de check-ins/check-outs y control de inventario. - Coordinación de incidencias con proveedores y técnicos. - Control de calidad y cumplimiento de los estándares de hospitalidad. - Reporte diario/semanal a la gerencia. - Apoyo en la atención al cliente en caso de necesidad. Requisitos: - Experiencia previa en el sector turístico, hotelero o de gestión de propiedades. - Excelentes habilidades organizativas y de comunicación - Manejo de herramientas digitales ( Excel, WhatsApp Business, etc.). - Disponibilidad para trabajar fines de semana y festivos. Se ofrece: - Incorporación a una empresa en crecimiento en el sector turístico. - Ambiente dinámico y multicultural. - Posibilidades de crecimiento profesional. - Teléfono móvil y gastos de desplazamiento cubiertos (según el caso).
About the job JOB SUMMARY Contributes general knowledge and skill in technology to provide first-and some second-level support including break-fix (repairs, installations, maintenance of systems). Generally, works within well-established guidelines to complete routine tasks. Responsible for performing repairs, installations, and maintenance for property-based systems with a particular area. Has knowledge of sophisticated technology equipment/processes. CANDIDATE PROFILE Experience required: 8-10 years’ experience in the Information Technology or related professional area. Need to have the appropriate qualifications and technical expertise. Communication is critical as you will deal with Guests. At least 5 years of experience in Marriot is necessary to understand the various IT systems and infrastructure. Having a ‘Guest-first’ mentality is needed to be successful in this role. Preferred: Spanish language but not mandatory. System-related professional certifications desired. Some experience of Luxury hotel operations CORE WORK ACTIVITIES: Managing Technology Needs within Budget Targets Assists and/or provides input to IT Leadership for CAPEX and department operating budgets based on anticipated IT projects and property support/needs requirements. Confirms that property follows appropriate Marriot International Policies (MIPs) and Information Security Manuals (ISMs). Implements solutions as directed to resolve discrepancies. Places equipment orders as directed relating to personal computers, telecommunications, local servers/networks, processes invoices for the property. Conducts periodic inventories of applications and hardware; prepares reports as requested. Confirms that technology assets are secured. Complies with technology-related vendor contracts. Building and Sustaining Relationships with Customers. Writes and presents proposals, analyses, project plans, cost models, etc. in written and/or oral formats. Provides customer service to associates at dedicated property. Responds to inquiries from customers/vendors/peer group. Assists in disaster recovery and business continuity as it relates to technology. Provides technical guidance. Escalates problems as appropriate through direct supervisor, CLS IT Field and/or Marriot IT resources. Images desktops, installs new Sofware applications, applies patches, maps drive to appropriate server/network. Moves/adds/changes PCs/peripherals, migrating data when necessary. Performs routine desktop backup as scheduled or directed. - Confirms technology security (i.e., encryption, patch deployment) and technology compliance (i.e., Quarterly ID Audits, MAARK2) measures are in place. Supports unit infrastructure (servers, switches, router, APs etc.) and engages appropriate MI IT and/or Vendor resources. Assists in creating and maintaining secure server environment. Performs server backups and routine preventative maintenance. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: IT & Technology Language required: Spanish. The company Step inside. See for yourself. Designed by world-renowned architect Ricardo Bofill, W Barcelona sets the scene for a spectacular stay. Located on the beachfront along the famous Barceloneta boardwalk. Check into one of our 473 fabulous guest rooms & suites boasting panoramic views over the Mediterranean Sea and city of Barcelona.