Supply Chain Planning COE – Program Manager
3 days ago
Sant Cugat del Vallès
ph3Job scope/summary /h3pThe role is responsible for owning, designing, and continuously improving best-in-class planning processes within a defined domain (e.g., inventory, deployment, lifecycle) across the Service Supply Chain Planning COE. The position operates with a high degree of ownership, combining deep supply chain planning process expertise, strong analytical skills, and ERP/planning systems knowledge to deliver scalable process designs, practical recommendations, and measurable business outcomes aligned with customer needs and operational performance. The role combines: Process expertise and ownership - designing robust, standardized, efficient, and scalable planning processes Analytical problem solving and stakeholder collaboration - translating complex planning challenges into clear insights, options, and process decisions ERP and planning systems enablement - ensuring tools and data support the target process design and business outcomes The role partners across functions to solve complex planning challenges, brings together diverse perspectives, and enables informed decision-making through data-driven insights, clear trade-offs, and practical process recommendations. In addition, the role contributes to COE capability development by mentoring colleagues, documenting best practices, and raising the maturity of planning processes across the organization. /ph3Process Design / Transformation Leadership /h3pLead the design and deployment of best-in-class supply chain planning processes within the assigned planning domain Define target process scope, requirements, milestones, risks, and dependencies for transformation initiatives Structure complex planning problems and translate them into clear process workstreams, business requirements, and deliverables Drive alignment across stakeholders on process design choices, standardization, and adoption priorities Support process decision-making through strong analytical rigor and clear recommendations: Structured analysis Clear options and trade-offs Actionable recommendations Manage process governance, documentation, reporting, and communication Ensure delivery of measurable business outcomes (service, inventory, cost) /ph3Process Ownership /h3pOwn the end-to-end design and continuous improvement of planning processes within the assigned domain Benchmark, challenge, and shape solutions toward standardized, scalable, and best-in-class process design Develop and maintain process documentation, business rules, adoption materials, and operating standards Provide deep process expertise to ensure end-to-end consistency across planning areas, data flows, and ERP/planning system interactions Define and track process KPIs, using analytical insights to identify gaps, root causes, and improvement opportunities /ph3Key deliverables/accountabilities /h3ulliDelivery of best-in-class planning process designs and transformation workstreams within Planning COE /liliImprovement of process performance and KPI outcomes through analytical insights and continuous improvement /liliImplementation and adoption of standardized, integrated, and scalable planning processes /liliERP and planning solution enablement aligned with target process design and business needs /liliContribution to COE process maturity, best-practice sharing, and capability building /li /ulh3Education (degree) and professional experience required /h3pBachelor or Master degree in Supply Chain, Business, Engineering or related field. Typically 7-10+ years of experience in supply chain planning, process design, or related transformation roles, including: Supply chain planning process design, ownership, or continuous improvement Strong analytical experience translating data into insights, trade-offs, and recommendations Hands-on exposure to ERP, advanced planning tools, data, and transformation initiatives. /ph3Other requirements /h3ulliStrong analytical and problem-solving skills, with the ability to convert data into clear process insights and decisions /liliAbility to operate in complex and ambiguous environments while driving process clarity, standardization, and adoption /liliFluency in English (both written and verbal) /li /ulh3Personal skills and qualities /h3ulliStrong communication, influencing, and relationship-building skills across functions /liliAbility to simplify complex topics and communicate clear recommendations to diverse audiences /liliCollaborative mindset with an interest in building partnerships and supporting team success /liliAbility to mentor, coach, and support the growth and development of others /liliComfortable working in evolving and ambiguous environments while remaining flexible and open to new perspectives /liliCommitment to continuous learning, knowledge sharing, and improvement /li /ulh3Technical skills (procedures and documents the employee has to be acquainted with) /h3ulliERP / planning tools knowledge, preferably SAP and Servigistics, with ability to connect process design to system capabilities /liliAdvanced data analysis, root-cause analysis, KPI definition, and process performance measurement /liliProcess mapping, business requirements definition, change adoption, and transformation governance methodologies /li /ulh3Sales and Services Entity (ES11) /h3h3Job - Supply Chain Operations /h3pSchedule - Full time Shift - No shift premium (Spain) Travel - Not Specified Relocation - No /ppEqual Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal" /ph3Privacy, Terms of Use, and Accessibility /h3pOur founders believed that business exists when people work together to ‘accomplish something collectively which they could not accomplish separately.’ We uphold a zero-tolerance policy towards discrimination and treat everyone with respect. By maintaining these principles, we empower the HP team to contribute to our collective success and the future of work. Learn more about HP personal data practices at Privacy Statement, Personal Data Rights Notice (where applicable), Accessibility at HP, and Terms. You can be yourself at HP. 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