Retail Maintenance Coordinator
21 hours ago
Mataró
At Optima Retail, we are committed to delivering the best service quality in retail maintenance worldwide. We work with over 70 countries and are experts in Facility Management, backed by the prestigious certification seal of Bureau Veritas. We are looking for a Customer Service professional to coordinate and plan maintenance for large retail brands. Your responsibilities will include planning interventions, supervising technicians, ensuring contract compliance, and registering data in the system. You will also create detailed internal reports on operations performed. What will you do on a daily basis? • Coordinate and plan the correct execution of preventive and/or corrective maintenance for large retail brands., • Plan necessary interventions for the execution of maintenance of facilities., • Inform and schedule appointments with technical operators, coordinating with brands., • Control that technical specifications defined in maintenance contracts are met., • Create internal reports in relation to actions performed., • Perform proper registration of information in our database and programs. Requirements: • Previous experience in incident management., • Previous experience in dealing with clients and suppliers., • High level in at least one of these languages: English, French, or German. (If you dominate 2, it will be a plus), • B2 level in Spanish (essential)., • Valuable knowledge in the retail world., • Residence in the Maresme area or surroundings., • Ability to learn., • Teamwork skills., • Proactive, methodical, resolving, and dynamic person. What do we offer? • Job stability and possibility of growth., • Flexible remuneration based on your needs., • Discount on private medical insurance., • Flexible working hours with flexible entry., • Full-time job from Monday to Friday., • One intense day per month on Fridays., • Good working atmosphere, with a young and dynamic team., • Fresh fruit and coffee in our office. At Optima Retail, we have an inclusive workspace where we value diversity among all people equally. Therefore, we are committed to being at your disposal for whatever you need. That is why we recommend that you see the following video so that you can get to know us better as a company, and it would be great to get to know you too.