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  • Onsite Concierge Assistant (H/F/X) - Internship - Start Date May 2027 -
    Onsite Concierge Assistant (H/F/X) - Internship - Start Date May 2027 -
    hace 2 días
    Jornada completa
    Centre, Palma

    Founded in 2014, Le Collectionist is the European leader in tailor-made luxury travel, bringing together spectacular homes with exceptional services and experiences, creating unforgettable holiday experiences for groups and families who believe holidays should be unique, lively, and shared. Our portfolio spans over 50 iconic destinations—from coastlines and countryside escapes to snow-covered peaks and vibrant city streets. Every home is handpicked for its character, beauty, story, then paired with expertly selected services to create the perfect setting for every kind of gathering. It’s a different way to travel: smoother, more intimate, and above all, freeing. With expert concierges supported by dedicated local teams, we take care of every detail — from thoughtful services for everyday comforts to fully bespoke, once-in-a-lifetime adventures rooted in local culture and tradition. Whether it’s arranging a private chef or nanny, securing a vintage car, or privatising a museum, we bring your holiday vision to life. This position is available for a period of 4 months starting in May 2027 until August 2027. 🎯 Your Mission: As an Onsite Concierge Assistant within the Conciergerie & Stay team, you will play a supporting role in managing and assisting our clients on-site with concierge and property-related requests. You will help the team welcome our international clientele in various rented properties while upholding Le Collectionist brand standards. In close collaboration with the Pre-Arrival Team , you will assist in strengthening our network of local partners to offer our clients the highest quality services and experiences. ✨ Your Responsibilities: Pre-Arrival Preparation Take part in property visits where guests are expected. Support the Pre-Arrival Team in gathering the necessary information for stay preparations. Assist in updating property information in internal tools. Contribute to preparing properties (shopping, gifts, amenities) ahead of guest arrivals. Help the team establish contact with clients before their arrival. Guest Welcome and Stay Follow-Up Welcome guests alongside the team, ensuring the villa is ready and in perfect condition. Participate in villa tours and guide guests through the property’s facilities. Be available to assist with concierge requests or service adjustments. Observe and learn the procedures for handling and processing payments. Check-Out and End-of-Stay Follow-Up Assist the team to ensure a smooth check-out process and help inspect the property in the presence of guests. Contribute to documenting final observations and any potential damages. Help follow up on billing and payments in collaboration with the Pre-Arrival Team . Administration and Payment Management Support the team in invoicing and payment collection in collaboration with the Pre-Arrival Team . Document property condition observations after guest departures. ⚠️ Schedule and Specifics Our on-site presence and industry standards require working Saturdays and Sundays (hospitality model), especially during the high season. Work is organized in rotation with the rest of the on-site team, and overtime can be compensated with time off. 🫰 Perks 🎂 1 day off for your birthday 🍽️ Restaurant tickets up to 4 €. 💻 A laptop 🎊 Events all year round 🌴 1 day off per month (from 5 months of internship)

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  • Camarero/a de Sala/Terraza
    Camarero/a de Sala/Terraza
    hace 2 meses
    €1852–€2500 mensual
    Jornada completa
    Centre, Palma

    Excellence in Service · Luxury Hospitality · Palma de Mallorca Merchants Palma, situado en el corazón de La Lonja, es un restaurante de referencia especializado en carnes y bogavantes, con una propuesta gastronómica de alto nivel y un marcado protagonismo de la cocina al Josper. Buscamos incorporar Camareros/as profesionales que compartan nuestra visión de la hospitalidad y entiendan que un servicio de excelencia se construye a través de la atención al detalle, la elegancia, la anticipación y el conocimiento del producto. Trabajamos con un elevado volumen de clientes y un público internacional, por lo que buscamos profesionales capaces de mantener nuestros estándares de servicio incluso en los momentos de mayor actividad. EL PERFIL QUE BUSCAMOS • Experiencia previa como Camarero/a en restaurantes de alto nivel, hoteles de lujo o establecimientos de referencia., • Inglés fluido e imprescindible para el desarrollo del puesto., • Se valorará muy positivamente el dominio de otros idiomas., • Excelente orientación al cliente y vocación de servicio., • Buena presencia, comunicación profesional y atención al detalle., • Capacidad para trabajar bajo presión manteniendo en todo momento los estándares de calidad., • Conocimiento del servicio de sala, protocolo y producto gastronómico., • Actitud proactiva, discreta y orientada a la excelencia., • Capacidad para trabajar en equipo dentro de un entorno dinámico y exigente. QUÉ OFRECEMOS • Incorporación inmediata., • Contrato fijo discontinuo., • Jornada de 5 días de trabajo y 2 días libres por semana., • Salario según convenio., • Sistema de bonificaciones e incentivos., • Objetivos mensuales vinculados al desempeño y resultados., • Incorporación a un equipo profesional dentro de un concepto gastronómico de alto nivel., • Posibilidad de desarrollo profesional dentro de un entorno de hospitality orientado a la excelencia. BUSCAMOS PROFESIONALES Esta posición está dirigida a personas que no entienden la hostelería únicamente como un trabajo, sino como una profesión basada en el servicio, la excelencia y la experiencia del cliente. Si tienes experiencia en hospitality de alto nivel, disfrutas trabajando con un público internacional y quieres formar parte de un restaurante con altos estándares de servicio, nos gustaría conocerte. MERCHANTS PALMA La Lonja · Palma de Mallorca Excellence in Service · Luxury Hospitality · Palma de Mallorca Merchants Palma, located in the heart of La Lonja, is a high-end restaurant specialising in premium meats and lobster, with a strong focus on live-fire cooking and our Josper grill. We are looking for experienced Waiters/Waitresses who share our approach to hospitality and understand that exceptional service is built around attention to detail, elegance, anticipation and in-depth product knowledge. We operate in a high-volume environment with an international clientele, and we are looking for professionals who can consistently maintain the highest standards of service, even during busy periods. THE PROFILE WE ARE LOOKING FOR • Previous experience as a Waiter/Waitress in high-end restaurants, luxury hotels or leading hospitality establishments., • Fluent English is essential for this position., • Additional languages will be considered a strong advantage., • Excellent customer service skills and a genuine passion for hospitality., • Professional appearance, communication and attention to detail., • Ability to work under pressure while consistently maintaining high service standards., • Good knowledge of restaurant service, etiquette and food & beverage., • Proactive, discreet and service-oriented attitude., • Strong team player, comfortable working in a dynamic and demanding environment. WHAT WE OFFER • Immediate start., • Permanent seasonal contract (Fijo Discontinuo)., • 5 working days + 2 days off per week., • Salary according to the applicable collective agreement., • Bonus and incentive opportunities., • Monthly performance objectives linked to results., • The opportunity to join a professional team within a high-end hospitality concept., • Professional development opportunities within an environment focused on excellence and outstanding guest experiences. WE ARE LOOKING FOR PROFESSIONALS This position is for individuals who see hospitality not simply as a job, but as a profession built around service, excellence and the guest experience. If you have experience in high-end hospitality, enjoy working with an international clientele and are looking to join a restaurant with high service standards, we would be delighted to hear from you. MERCHANTS PALMA La Lonja · Palma de Mallorca

    ¡Incorporación inmediata!
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