VP of Operations
hace 9 días
Valencia
Fourvenues is a tech platform born from within the entertainment industry, which gives it a first-hand understanding of what venues actually need to run their business. The platform brings everything under one roof: online ticket sales, guest list management, VIP reservations, a fully integrated POS system for the bar and box office, real-time capacity tracking, and a built-in CRM to truly understand your audience. What makes it stand out is how it connects all these touchpoints, from the moment someone buys a ticket to what they spend at the bar, generating cross-referenced data that lets owners see exactly which events perform best, which customer profiles spend the most, which promoters actually deliver, and where money is being left on the table. The result: smarter decisions, less manual work, tighter control over the business, and a smoother experience for both staff and guests. We are looking for a VP of Operations to take full ownership of Fourvenues operational engine. This role will be responsible for designing, scaling and optimizing all core operational functions, ensuring alignment across departments and countries. This is a high-impact, highly transversal role with a clear growth opportunity. If you are eager to make a significant mark on your career and want to join a high-growth company, we want to meet you! The VP of Operations is a key position to drive the company’s Operational Engine. The right candidate must be able to design the operational strategy, oversee its execution, and provide the leadership and coaching for the team to consistently deliver outstanding results. Own and scale all operational areas across the company: • Post-sales operations & support optimisation, • Implementations (festivals, POS, phased rollouts), • Procurement (internal & hardware resale), • Finance operations (KPIs, margins, cost control), • Tech integrations, • Internal operations, • Act as the main owner of end-to-end operational performance., • Design, implement and own company-wide operational KPIs., • Ensure reliable, timely and actionable data for decision-making., • Work closely with the Data team to build scalable reporting models., • Identify inefficiencies, misalignments and bottlenecks across teams and countries., • Lead, coach and develop the different teams within Operations, • Define and implement the optimal structure for each area, • Recruit and train key and specialised talent when needed, • Foster a high performing culture that combines clear expectations with encouragement and coaching, • Ensure alignment across Product, Tech, Sales, Post-sales, Marketing and Finance., • Coordinate international operations, ensuring consistency while allowing local adaptation., • Act as a unifying layer between strategy and execution., • Identify and validate new business opportunities., • Support strategic projects with key clients requiring complex, phased implementations., • Participate in strategic decision-making with strong ownership mindset., • Reports directly to the CEO, • Full ownership over operations, with validation on high-impact decisions., • Strong autonomy with accountability for outcomes., • Senior experience in Operations / Business Operations in SaaS B2B., • Strong analytical mindset with hands-on data & KPI ownership., • Proven experience designing processes from scratch and scaling them., • Strong business acumen and understanding of SaaS economics., • Ability to lead, coach and develop multiple small teams with limited middle management., • Experience in multi-country or international environments., • Background close to ticketing, events, POS or high-volume transaction businesses., • Experience scaling operations in high-growth environments., • Focused on creating a high performing culture grounded in collaboration, ownership, and continuous improvement., • Strong ability to lead the pragmatic adoption of AI across operational workflows, integrating automation and AI-driven tools into day-to-day processes to improve efficiency, visibility, decision-making, and operational scalability where they create tangible business impact., • Proactivity to anticipate needs and act autonomously, • Flexibility and adaptability in dynamic environments, • Collaborative spirit and ability to work effectively as part of a team., • Growth mindset and initiative to propose improvements and innovative solutions, • Excellent organizational and planning skills in fast-paced environments, • Fluent in English. Other languages are a plus., • Ability to influence C-level clients and partners, • Competitive compensation aligned with the role and level of responsibility., • Annual bonus and incentive plan linked to Fourvenues’ global growth and the achievement of company-wide, individual and team objectives., • Hybrid and flexible working model, built on trust, accountability, and measurable impact., • Global growth environment, with direct influence on international expansion and strategic business decisions., • Leadership and professional development programmes offering continuous learning opportunities., • Culture of wellbeing and high performance, including private health insurance, additional vacation days, and modern offices designed for collaboration., • High-impact internal experiences and events that strengthen cohesion, professional growth, and a strong sense of belonging., • Language classes and flexible benefits tailored to your personal and professional needs., • Real opportunity to make an impact, driving the transformation of a scaling project into an international benchmark within its industry. Fourvenues is the B2B company leading the digital transformation of the nightlife industry. We address a global market worth over $100 billion, spanning nightclubs, festivals, beach clubs, event promoters, and bars. This growth has led us to be recognised as the third fastest-growing company in Spain in 2026, reflecting the strength of our model and the impact we are generating in the sector. Our vision is clear: to become the operating system of the industry, with a strong financial component and a vertical SaaS (vSaaS) model that empowers our clients to achieve their goals. Their success is ours. In just three years, we’ve multiplied our revenue by 20x, and we’re only getting started. Our goal is to grow by at least 100% annually, fostering an environment where commitment, high standards, and constant curiosity are non-negotiable. Here, excellence isn’t optional; it’s the standard. In the last two years, Fourvenues has secured €11 million in funding from top-tier U.S. investors, including Base10 Partners (Notion, Figma, Instacart) and FJ Labs (Stripe, Airbnb, Rappi). This investment fuels our ambitious growth strategy and strengthens our commitment to expanding in the U.S. with a cutting-edge, high-performance product. At Fourvenues, we scale aggressively while maintaining disciplined unit economics and a long‑term vision. We are not just building fast, we are building sustainably, ensuring that every step forward is backed by solid fundamentals. Our goal is to become the leading platform in the nightlife industry while creating a company that lasts. We have the privilege of collaborating with some of the most recognised names in the industry, including Group FIVE (Pacha), The Night League (UNVRS, Hï Ibiza, Ushuaia Ibiza), RDG (MILA, Casa Neos), Mayan Warrior, BRESH, Cova Santa, BCM, Blackworks, Sonorama Medellín, and Opium, among others. And we’re continuously signing new partnerships every month, presenting challenges that push us to deliver outstanding service. If you’re at a point in your career where you’re ready to make an impact, unlock your full potential, and join a rapidly expanding company, this is the place for you. #J-18808-Ljbffr
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