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We are looking for a Store Manager to join a highly successful and prestigious luxury fashion brand. The driving force behind the company is human inspiration and creativity, with the goal of setting trends rather than following them. This strong belief has paved the way for the brand to become the international lifestyle label it is today. All our collections can be seen as works of art and are synonymous with nobility and perfection. Our daily challenge is always to live up to the expectations of our customers around the world. Duties and Responsibilities: • Leadership and Team Management:, • Recruit, train, and supervise store staff, including sales associates, cashiers, and stockroom personnel., • Provide guidance, coaching, and performance feedback to maximize employee productivity and job satisfaction., • Foster a positive work environment that encourages teamwork, professionalism, and exceptional customer service., • Set clear expectations and goals for the team and motivate them to achieve targets. Sales and Customer Service: • Develop and execute sales strategies to drive revenue growth and meet or exceed sales targets., • Monitor and analyse sales figures, identify trends, and implement necessary measures to optimize sales performance., • Ensure excellent customer service standards are maintained at all times, resolving customer issues and inquiries in a timely and satisfactory manner., • Build and maintain strong customer relationships, ensuring customer loyalty and repeat business. Store Operations and Merchandising: • Oversee the day-to-day operations of the store, including opening and closing procedures, cash management, and inventory control., • Ensure the store is clean, organized, and well-maintained to provide an inviting shopping environment., • Implement effective visual merchandising techniques to enhance product presentation and maximize sales opportunities., • Monitor and manage inventory levels, replenishment, and product ordering to avoid stockouts and minimize overstock situations. Financial Management: • Develop and manage the store's budget, including sales forecasts, expense control, and profitability analysis., • Monitor key performance indicators (KPIs) such as sales, gross margin, and labor costs to drive financial success., • Analyze financial reports, identify areas for improvement, and implement corrective actions as needed., • Control operational costs and minimize wastage to maximize profitability. Safety and Compliance: • Ensure compliance with all company policies, procedures, and legal regulations., • Maintain a safe working environment for employees and customers, following health and safety guidelines., • Stay updated with industry trends, market conditions, and competitors' activities to adapt strategies accordingly. Profile: • Proven experience as a Store Manager or in a similar role., • Strong leadership and people management skills., • Excellent communication and interpersonal abilities., • Sound knowledge of retail operations and merchandising techniques., • Proficient in analysing sales data and financial reports., • Ability to work under pressure and make effective decisions., • Familiarity with point-of-sale (POS) systems and inventory management software., • Flexibility to work evenings, weekends, and holidays as required., • Possibility of a permanent contract that will be evaluated with the candidate during the job interview. We are looking for a highly motivated individual who can represent our brand with enthusiasm and professionalism. The ideal candidate has experience driving CRM initiatives, strong attention to detail, and a results-oriented mindset. They possess a positive attitude and a genuine passion for the fashion industry.

We are looking for a part-time Sales Assistant (20 hours) to join our team. The ideal candidate will be responsible for supporting our sales team. You will be a key contributor to our sales team's success. You will primarily be in charge of scheduling and preparing our sales team for important meetings and trade shows. You will provide outstanding customer service by liasoning between the sales team and the customer. Responsibilities • Assist in creating sales material for sales preparation and success, • Coordinate scheduling with clients and sales team members, • Lead client correspondence, • Coordinate shipping and delivery, • Handle customer inquiries and issues Qualifications • Bachelor's Degree or equivalent experience, • Customer-service oriented, • Proficient in Microsoft Office

Tod's Group recherche un Conseiller de Vente H/F en CDD pour sa boutique située au sein du centre McArthurGlen Outlet à Giverny. Mission principale : contribuer à la réalisation du chiffre d'affaires de la boutique et veiller à la satisfaction de la clientèle Activités principales : Réaliser et développer les ventes de la boutique : • Prendre en charge la clientèle et respecter le selling ceremony, • Présenter les produits et l’univers de la marque aux clients, • Identifier les besoins du client, • Être force de proposition concernant l’offre produits, • Finaliser les ventes, • Développer les ventes croisées, multiples et complémentaires, • Assurer les échanges produits, • Prendre en charge les commandes spéciales, • Fidéliser la clientèle, • Collaborer à la gestion des stocks, des réassorts et des inventaires, • Répertorier les nouveaux produits et leurs prix en boutique Respecter l’image de la Maison : • Assurer l’accueil courtois de la clientèle et le suivi des commandes prises S’assurer du suivi personnalisé de chaque client dans le respect des standards de qualité, en incarnant l’image de la marque, • Assurer la mise en rayon des produits en s’assurant de leur conformité aux standards de la marque Profil recherché : Expériences : • Expérience dans la vente de l’univers du luxe et de la mode avec une forte sensibilité produit soulier, • Expérience dans les métiers de service à la clientèle Aptitudes : • Excellentes présentation et communication orale, • Bonne connaissance des techniques de vente et d’accueil dans le luxe, • Sens aigu du service à la clientèle, • Adaptabilité, souplesse, esprit d’équipe, • Anglais courant Le Groupe TOD'S promeut les valeurs d'inclusion et d'égalité totale entre les personnes dans toutes les étapes du recrutement. Ainsi, conformément aux principes de notre Code d'Éthique et à la Politique de Protection de la Diversité, de l'Équité et del'Inclusion, toutes les candidatures seront étudiées, sans distinction de genre, d'âge, de nationalité, de culture, de croyance religieuse ou d'orientation sexuelle.