Project Support Officer
10 hours ago
Exeter
Project Support Officer - Exeter / Hybrid - 2/3 days a week in the office. 12 month contract - strong potential for extension About the Role We are seeking a highly organised and proactive Project Support Officer to join a major multi-year transformation programme shaping the next generation of specialised data services. This is a unique opportunity to support a large-scale programme that is modernising how critical operational and customer-facing services are designed and delivered. As part of the Programme Management Office, you will play a key role in keeping delivery on track—ensuring effective planning, governance, reporting, and project controls across a fast-paced, highly collaborative environment. Key Responsibilities As the Project Support Officer, you will have responsibility in the following areas Programme & Project Coordination • Support the development, maintenance, and tracking of programme and project plans., • Coordinate programme activities, ensuring smooth operation of project management processes. Monitoring & Reporting • Manage programme controls and provide regular progress updates to Programme Managers., • Lead monthly reporting cycles and produce high‑quality performance reports. Governance & Secretariat Support • Ensure compliance with organisational policies, standards, and governance frameworks., • Support Programme Boards with preparation of documentation and accurate reporting. Stakeholder Engagement • Build and maintain strong relationships with internal and external stakeholders., • Draft correspondence and assist with gathering user, organisational, and customer needs. Risk, Issue & Financial Management • Manage and monitor risks, issues, assumptions, decisions, and change controls., • Support financial tracking, forecasting and contribute to business case development Essential Skills & Experience • APM Project Management, PRINCE2 Practitioner, or equivalent experience working in a structured programme or project management environment., • Strong organisational skills with the ability to manage multiple tasks, priorities, and deadlines., • Excellent communication and stakeholder engagement skills., • Experience managing risks, issues, and opportunities within formal project environments., • Strong understanding of governance practices and programme/project controls., • Proficiency with Microsoft 365 tools (Teams, SharePoint, Excel, etc.). Desirable Skills • Experience working with ServiceNow SPM or similar project portfolio management tools., • Knowledge of agile, incremental delivery, and waterfall methodologies., • Experience developing and improving planning, reporting, or knowledge‑sharing systems. Who This Role Would Suit This role is ideal for someone who: • thrives in a structured, fast-paced programme environment, • enjoys enabling successful delivery through effective coordination and governance, • is looking to grow their career within a large-scale transformation setting, • communicates well, solves problems proactively, and maintains excellent attention to detail Interested in finding out more? Apply today for details.