Assistant Manager

29 May 2024•257 views

Here at the Britannia - Smok'd we are committed to maintaining high standards and delivering a memorable experience to all our guests. We seek a dedicated and motivated Assistant Manager to join our young and fun team.
Job Description:
As an Assistant Manager at Britannia - Smok'd, you will play a crucial role in supporting the General Manager in the restaurant's daily operations. You will ensure exceptional service standards, manage staff, and oversee financial operations. This is a fantastic opportunity for someone with strong leadership skills and a passion for the hospitality industry.
Key Responsibilities:
Assist in managing daily pub operations to ensure smooth and efficient service.
Supervise and train staff, fostering a positive and productive work environment.
Handle customer inquiries, complaints, and feedback professionally.
Oversee financial procedures, including cash handling, inventory management, and sales reporting.
Ensure compliance with health and safety regulations.
Support the General Manager in achieving sales and profitability targets.
Be a role model for the staff members.
Requirements:
Proven experience in a supervisory or managerial role within the hospitality industry.
Strong leadership and team management skills.
Excellent communication and interpersonal skills.
Ability to handle high-pressure situations and resolve conflicts effectively.
Knowledge of financial procedures and basic accounting principles.
Flexibility to work various shifts, including evenings, weekends, and holidays.
What We Offer:
Competitive hourly wage of £13 plus service charge.
Full-time position with opportunities for career growth and development.
A supportive and dynamic work environment.
Employee discounts and other benefits.
If you are passionate about delivering exceptional service and looking for a rewarding career in the hospitality industry, we would love to hear from you!