Car Valeter & Social Media Content Creator 0 hour contact - F&S CITY VENTURES LTD - London

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• Gulf perfumery

  

  Fragrance Consultant

  18 days ago

  £12000–£16000 yearly

  Part-time

  London

  PART-TIME FRAGRANCE SALES ASSISTANT Gulf Perfumery is an independent Arabian perfume boutique based in Walthamstow, East London. We are looking for a confident, reliable and trustworthy Sales Assistant to join our growing business. Working hours: • Wednesday to Friday, • 12:00pm–7:00pm, • 21 hours per week, • £13 per hour The role includes: • Welcoming customers and helping them discover suitable fragrances, • Explaining scent notes and demonstrating perfumes, • Managing perfume testers and maintaining an organised testing experience, • Preparing iced coffee and matcha drinks, • Processing card and cash payments, • Monitoring stock levels, • Keeping the shop clean, presentable and secure, • Opening and closing the store when required, • Creating occasional social-media content during quieter periods We are looking for someone who: • Is confident, friendly and comfortable approaching customers, • Has strong sales and customer-service skills, • Is responsible, punctual and trustworthy, • Can work independently without constant supervision, • Maintains professional boundaries with customers, • Is genuinely interested in perfume, beauty or luxury retail, • Is comfortable appearing in occasional social-media content, • Has previous retail or sales experience Knowledge of Arabian fragrances is helpful but not essential, as product training will be provided. To apply, please send your CV along with a short introduction explaining why you would be suitable for the role. Location: Walthamstow, East London Pay: £13 per hour Job type: Part-time

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• JANNAH PROPERTIES (U.K) LTD

  

  Social Media Manager

  2 months ago

  £36000–£41000 yearly

  Full-time

  London

  We are looking for a creative, motivated and organised Social Media Manager to develop and manage our company's social media presence. The successful candidate will be responsible for creating engaging content, growing our online audience and helping promote our property-related services and brand across relevant digital platforms.

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• E C S I Ltd

  

  General Manager

  12 hours ago

  £38000–£42000 yearly

  Full-time

  London

  Job Ref: COL1256 Branch: Dulwich Clock Café Location: Dulwich Clock Café, London (South East) Salary/Benefits: £40,000 Per Annum Contract type: Permanent Hours: Full Time Hours per week: 48 Posted date: 20/08/2026 Closing date: 20/09/2026 General Manager - Lead, drive & inspire remarkable, passionate teams, creating exceptional cafe experiences - No late nights! Colicci is a family-run hospitality brand, proudly serving London's iconic green spaces. Our cafés are bustling community hubs, offering exceptional coffee, fresh food, and warm hospitality. We're on the lookout for a dynamic and passionate General Manager to take the lead, inject personality into the café, build a high-energy team, and deliver an unforgettable customer experience. If you're a natural leader with a zest for hospitality, this is your chance to make your mark in a fast-paced, people-first environment. What You'll Be Doing: • Leading from the front – setting the tone for a vibrant and welcoming café atmosphere., • Bringing energy – managing operations efficiently and proactively., • Building & mentoring your team – developing skills, training baristas, and ensuring a seamless customer experience., • Making coffee with heart – our single-origin coffee is at the core of what we do., • Managing daily operations – overseeing stock, deliveries, and accounting with precision (experience with Fourth systems is a plus!)., • Ensuring excellence in hygiene & safety – familiarity with Food Alerts - Alert 65 programme desirable., • Collaborating with the Head Chef – to drive the café's success. What We're Looking For: • A charismatic and hands-on leader – with previous café or hospitality management experience., • A customer-obsessed leader – who thrives in a fast-paced, high-volume, • A hands-on team player – leading by example and always up for a challenge., • A problem-solver who brings fresh ideas and takes ownership of their café., • A flexible & adaptable mindset – weekends and bank holidays are our busiest times but no evenings... ever!, • Ideally a barista-trained professional with a passion for exceptional coffee (bonus if you know La Marzocco inside out!). Why Join Colicci? • Competitive salary plus performance bonus - proud to be a Living Wage employer, • No late nights - most of our locations close by 5pm during winter hours and 7pm during summer, • Free food & hot beverages on shift - get to choose a menu item of your choice, • Paid breaks - for all team members, • Exciting career growth – be part of a thriving, growing business, • Team discounts – enjoy 40% off across all our sites, • A supportive team culture – where passion thrives Please note that unfortunately this role does not qualify for visa sponsorship. Applicants must have an existing right to work in the UK that does not require sponsorship.* Ready to Lead Something Special? We'd love to hear from you.

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• E C S I Ltd

  

  Senior Supervisor

  12 hours ago

  £13–£15.5 hourly

  Full-time

  London

  Job Ref: COL1259 Branch: The Round Café Peckham Rye Location: The Round Café Peckham Rye, London (South East) Salary/Benefits: £15.10 per Hour Contract type: Permanent Hours: Full Time Shift pattern: 5 days a week - weekend included Posted date: 25/08/2026 Closing date: 25/09/2026 Colicci is a family-run hospitality brand, proudly serving London's iconic green spaces. Our cafés are bustling community hubs, offering exceptional coffee, fresh food, and warm hospitality. We're looking for a Senior Café Supervisor to play a key role in daily operations, support the management team, and guide the café team in delivering exceptional service. This is a fantastic opportunity for a strong hospitality leader ready to take on more responsibility. What You'll Be Doing: • Supporting the management team – ensuring smooth daily operations and high service standards., • Leading, training & developing the team – mentoring colleagues and ensuring a positive team environment., • Driving service excellence – ensuring every customer enjoys a warm, engaging, and efficient experience., • Ensuring product displays look abundant & inviting – maintaining beautiful and uniform visual merchandising., • Supervising food safety & hygiene standards – ensuring compliance and a well-organised workspace., • Monitoring stock & assisting with orders – supporting stock take and replenishment., • Assisting with team scheduling – ensuring the café is optimally staffed for the week based on sales forecasts., • Bringing energy & enthusiasm – fostering a positive, team-focused work environment. What We're Looking For: • An experienced hospitality professional – with experience as a Café Supervisor or similar leadership role., • A hands-on and proactive team player – able to motivate and guide staff while still following management direction., • A detail-oriented professional – focused on delivering excellence in presentation, service, and operations., • A problem-solver – able to think on your feet and handle the unexpected, • A flexible & adaptable attitude – ready to work weekends and peak periods but no evenings. Why Join Colicci? • Competitive salary - proud to be a Living Wage employer, • No late nights - most of our locations close by 5pm during winter hours and 7pm during summer, • Free food & hot beverages on shift - get to choose a menu item of your choice, • Paid breaks - for all team members, • Exciting career growth – be part of a thriving, growing business, • Team discounts – enjoy 40% off across all our sites, • A supportive team culture – where passion thrives Please note that unfortunately this role does not qualify for visa sponsorship. Applicants must have an existing right to work in the UK that does not require sponsorship.* If you're a motivated hospitality professional looking for a supervisory role in a thriving café environment, we'd love to hear from you. Our neighbourhood cafe restaurant in Peckham Park radiates warmth for all the community. Enjoy our seasonal menus in the tranquil Round Cafe, from Bacon Baps to Superfood Salads. Our retro Ice Cream Parlour brings joy to the playground in the warmer months and of course enjoy our signature specialty coffee throughout the year.

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• E C S I Ltd

  

  Sous Chef

  12 hours ago

  £14.5–£16 hourly

  Full-time

  London

  Job Ref: COL1261 Branch: Richmond Park Location: Richmond Park, London (South West) Salary/Benefits: £15,50 Contract type: Permanent Hours: Full Time Hours per week: Minimum 35 hours per week Posted date: 03/09/2026 Closing date: 11/10/2026 Colicci is a family-run hospitality brand, proudly serving London's iconic green spaces with exceptional coffee, fresh ingredients, and high-quality café dining. Our cafés are bustling community hubs, offering a vibrant menu crafted with care. We're looking for a skilled and motivated Sous Chef to support the Head Chef in leading the kitchen team, maintaining high standards, and delivering outstanding food. If you thrive in a fast-paced kitchen environment, have a passion for fresh, seasonal ingredients, and enjoy mentoring junior chefs, we'd love to hear from you! What You'll Be Doing: • Supporting the Head Chef – ensuring smooth kitchen operations and high food quality., • Supervising food safety & hygiene standards – maintaining a safe, clean and compliant kitchen., • Preparing high-quality dishes – using fresh, seasonal ingredients to create our signature café menu., • Training & mentoring junior chefs – helping to develop skills and maintain consistency., • Managing food prep & cooking – ensuring consistency, speed, and presentation standards., • Overseeing stock management – supporting ordering, stock take, entering stock, and stock reconciliation., • Ensuring kitchen organisation – keeping a clean, efficient, and well-stocked work environment., • Working as part of a team – supporting colleagues to keep operations running smoothl What We're Looking For: • A skilled & passionate chef – with previous experience as a Sous or Senior Chef de Partie., • A hands on team player – supporting the Head Chef and leading by example., • A quality-obsessed cook – who takes pride in using fresh, seasonal ingredients., • An organised & efficient operator – experienced in stock control, waste management, and food cost control., • A problem-solver – able to think on your feet and handle the unexpected., • A flexible & adaptable attitude – happy to work weekends and peak periods like school holidays. Why Join Colicci? • Competitive salary - proud to be a Living Wage employer, • No late nights - most of our locations close by 5pm during winter hours and 7pm during summer, • Free food & hot beverages on shift - get to choose a menu item of your choice, • Paid breaks - for all team members, • Exciting career growth – be part of a thriving, growing business, • Team discounts – enjoy 40% off across all our sites, • A supportive team culture – where passion thrives Please note that unfortunately this role does not qualify for visa sponsorship. Applicants must have an existing right to work in the UK that does not require sponsorship.* If you're a motivated Sous Chef looking for an exciting new opportunity, we'd love to hear from you. Richmond Park with it's ancient woodlands, rolling hills and open grasslands is a National Nature Reserve and teaming with life throughout the seasons. We have 1 cafe, 4 kiosks and a seasonal vintage ice cream van nestled amongst the stunning landscapes of this popular and cherished London parkland.

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• Jazz Pharmaceuticals

  

  Senior Manager, Global Capability Owner, Campaign Planning and Automation

  5 days ago

  London

  If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases — often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit _ for more information. Building Global Capabilities in a Product Operating Model to Power Our Business: At Jazz, we are reimagining how we design and deliver more precise customer experiences, enabled by new technologies, modern ways of working, and high performing team behaviors. Through this work, we enable teams to better understand patients, caregivers, and HCPs, anticipate their needs across the enterprise, deliver timely and personalized engagement, and orchestrate seamless, end-to-end experiences as One Jazz. To power this ambition with both speed and scale, we are embracing a new capability-oriented operating model, allowing business and technology teams to partner side by side in building, advancing, and delivering global capabilities across our enterprise. Cross-functional, empowered Global Capability teams own outcomes—not just outputs—and work from clear capability visions, strategies, and measurable goals. We prioritize user problems, validate solutions through experimentation and data, and iterate quickly to create real value for our users and the business. As part of this model, you’ll collaborate closely with users, stakeholders, and technical teams across the organization, using discovery and delivery practices to ensure we’re building the right things, in the right way, at the right time. The Global Capability Owner, Campaign Planning and Automation, provides hands‑on capability leadership and strategic direction for the product team within the Campaign Orchestration team in Global Customer Experience Operations. Reporting to the Suite Lead, this role serves as the primary Global Capability leader for the Campaign Planning and Automation and partners closely with the Tech Leads, the Activation Lead, development teams, and/or vendor teams to ensure solutions are aligned with capability priorities and global standards. The Global Capability Campaign Planning and Automation team provides the system of record for marketing interactions, supporting data management, segmentation, campaigns, and engagement tracking. As the Global Capability Campaign Planning and Automation Owner, you will have primary accountability for developing the Global Capability, roadmap priorities, and measurable outcomes in collaboration with stakeholders for Campaign Planning (Marketing CRM (HCP + Pt.), ensuring capabilities deliver meaningful, measurable impact for users and the business. Essential Functions/Responsibilities Key Responsibilities: Global Capability Product Strategy & Roadmap Ownership • Define the capability vision and outcomes aligned to global and franchise priorities in collaboration with key stakeholders., • Lead the ongoing evolution of the Campaign Planning and Automation roadmap, leveraging campaign analytics and user feedback to inform prioritization and trade-off decisions, • Translate business needs into capability solutions with measurable success metrics that drive impact across franchises and the business., • Develop and maintain a roadmap that sequences campaign planning enhancements, automation/journey improvements, template and modular content enablement, segmentation and audience management improvements, Marketing CRM across SFMC and related tools to improve campaign execution efficiency and measurable performance. Collaboration • Connect business stakeholders and the Omnichannel Orchestration and Campaign Planning global capability team, ensuring requirements are clearly defined and aligned to strategically important business outcomes and success metrics, • Partner closely with business leads across franchises and functions to bring patient and HCP engagement strategies to life., • Partner closely with franchise Activation Leads to ensure capabilities effectively support activation needs, timelines, and in‑market execution across brands and end‑to‑end journeys., • Partner closely with the Tech Lead to align business priorities with technical feasibility and delivery sequencing, ensuring trade-offs support agreed business outcomes., • Partner closely with the Suite Lead to align capability priorities, scope and roadmap decisions with team-level business objectives, ensuring consistent focus on enterprise outcomes and value delivery., • Define clear capability requirements, user stories, and acceptance criteria to enable efficient execution and alignment with business partner activity needs., • Partner across the Customer Experience Operations Organization to ensure seamless integration and influence ongoing capability evolution to support scalability, flexibility, and compliance requirements., • Enable coordinated, personalized omnichannel engagement by governing cross channel interaction strategies, activating data driven journeys, and continuously optimizing decision rules, channel mix, and next best actions to improve customer response and business outcomes. User-Centered Solution Development • Apply user insights and engagement data to inform the design and evolution of Campaign Planning capabilities that enhance the customer experience for internal and external users., • Participate in and support discovery efforts, engaging directly with users and key stakeholders to deeply understand their needs, validate business value, and assess technical feasibility prior to development. Delivery, Optimization & Value Realization • Partner across Global Capability teams to deliver scalable, reusable Campaign Planning capabilities., • Monitor capability adoption, outcome KPIs and engagement metrics to inform backlog prioritization and continuous improvement., • Manage documentation of (PRDs, user stories, discovery artifacts), and sprint planning in partnership with the Tech Lead and development teams., • Contribute to experimentation to improve Campaign Planning (Marketing CRM (HCP + Pt.) outcomes., • Leverage outcome metrics to articulate the capability's value proposition and its impact, promoting capability awareness across CX operations and foster a culture of engagement and feedback in partnership with Activation. Required Knowledge, Skills, and Abilities Technical Skills • Experience designing scalable capability frameworks, prioritization logic, and governance standards., • Strong understanding of marketing automation and campaign execution platforms (e.g. SFMC) and campaign planning workflows., • Strong understanding of omnichannel data, including media and campaign analytics with the ability to integrate data into decision-making frameworks and explain insights clearly to diverse stakeholders, • Familiarity with marketing CRM platforms or comparable platforms., • Knowledge of campaign journeys in marketing automation, cross-channel campaign planning, segmentation and targeting, consent and preference management, and marketing CRM governance., • Experience working within Agile capability development and product operating models., • Experience with tools such as JIRA, Confluence, or similar product management and collaboration platforms., • Experience using AI, automation, or agentic workflows to enhance learning design, delivery, or learning operations, • Experience partnering with end users across capability discovery, design, and deployment. Business Skills • Customer Journey Understanding – ability to see customer’s end-to-end experience clearly and use it on an ongoing basis for go to market strategic, tactical and measurement decisions, while anticipating needs across touchpoints. Make practical decisions that improve journey and outcomes., • Cross functional Matrix Collaboration – ability to work fluidly across teams and reporting lines respecting SME, coordinating shared work, ensuring progress even when accountability is distributed – supporting decisions with professional alignment and focus on collective success. Deeply understands and values unique capabilities and perspectives of diverse functions., • Problem Solving - ability to break down complexity, identify root causes, and experiment with solutions using an adaptive, learning oriented approach., • Managing Competing Priorities - ability to navigate shifting demands with clarity and adaptability, focusing effort where it creates the greatest future impact while keeping work moving., • Decision‑Making - ability to make transparent, criteria based decisions by weighing options, risks, and implications and aligning others around the path forward., • Continuous Improvement — ability to regularly improve processes/products through reflection and iteration, generates new options and approaches when constraints exist, growth mindset, challenges status quo. Required/Preferred Education and Licenses Qualifications: • Bachelor’s degree in business, technology, marketing, science, or related field., • 8+ years of experience in pharmaceutical, healthcare, or other highly-regulated industries, • Experience in digital product management, product ownership, or demonstrated experience managing the creation and delivery of a product roadmap within a cross-functional team., • Experience working with campaign planning platforms and executing campaigns in tools like SFMC / Marketing CRM. Preferred / Additional Qualifications: • Advanced degree (MBA or relevant graduate degree) preferred., • Experience working in a product operating model, • Experience partnering with product teams supporting digital and operational capabilities., • Advanced degrees may offset a portion of required years of experience, consistent with global hiring guidelines., • Experience working in rare disease or specialty brands, with strong understanding of unique stakeholder dynamics. Working Requirements: • 20-30% travel will be required. Jazz Expected Behaviors • Demonstrates ownership and accountability, taking responsibility for outcomes and driving work forward with urgency, clarity, and a focus on impact., • Leads with curiosity and a Growth Mindset, actively exploring user needs, emerging technologies, and new ways of working to elevate capability and innovation., • Embraces change as a learning opportunity, adapting quickly, modeling resilience, and helping others navigate dynamic environments., • Acts with a One Jazz mindset, prioritizing enterprise value, breaking down silos, and building strong, trust-based partnerships across teams., • Delivers high performance results, setting ambitious goals, challenging assumptions, and consistently driving measurable business impact., • Models inclusive, collaborative leadership, creating space for diverse perspectives and empowering others to contribute their best work., • Invest in continuous learning, developing personal skills while coaching and elevating the capabilities of colleagues and cross functional partners., • Navigates ambiguity with confidence, using sound judgment, data, and user insights to make informed decisions even when information is incomplete., • Communicates with clarity and influence, simplifying complexity, aligning stakeholders, and ensuring shared understanding of priorities and outcomes. Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. FOR US BASED CANDIDATES ONLY Jazz Pharmaceuticals, Inc. is committed to fair and equitable compensation practices and we strive to provide employees with total compensation packages that are market competitive. For this role, the full and complete base pay range is: $140,800.00 - $211,200.00 Individual compensation paid within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, and other pertinent factors. The goal is to ensure fair and competitive compensation aligned with the candidate's expertise and contributions, within the established pay framework and our Total Compensation philosophy. Internal equity considerations will also influence individual base pay decisions. This range will be reviewed on a regular basis. At Jazz, your base pay is only one part of your total compensation package. The successful candidate may also be eligible for a discretionary annual cash bonus or incentive compensation (depending on the role), in accordance with the terms of the Company's Global Cash Bonus Plan or Incentive Compensation Plan, as well as discretionary equity grants in accordance with Jazz's Long Term Equity Incentive Plan. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, 401k retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: _.

• Jazz Pharmaceuticals

  

  Associate Director, Digital & Web Ops Global Capability Owner

  1 day ago

  London

  If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases — often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit _ for more information. At Jazz, we are reimagining how we design and deliver more precise customer experiences, enabled by new technologies, modern ways of working, and high performing team behaviors. Through this work, we enable teams to better understand patients, caregivers, and HCPs, anticipate their needs across the enterprise, deliver timely and personalized engagement, and orchestrate seamless, end-to-end experiences as One Jazz. To power this ambition with both speed and scale, we are embracing a new capability-oriented operating model, allowing business and technology teams to partner side by side in building, advancing, and delivering global capabilities across our enterprise. Cross-functional, empowered Global Capability teams own outcomes—not just outputs—and work from clear capability visions, strategies, and measurable goals. We prioritize user problems, validate solutions through experimentation and data, and iterate quickly to create real value for our users and the business. As part of this model, you’ll collaborate closely with users, stakeholders, and technical teams across the organization, using discovery and delivery practices to ensure we’re building the right things, in the right way, at the right time. The Global Capability Owner, Digital & Web Ops, provides hands-on capability ownership and strategic direction for the Digital & Web Ops team within the Content Development & Deployment team in Global Customer Experience Operations. Digital & Web Ops encompasses the platforms and capabilities that enable personalized interactions across web, CRM, email, and patient-facing applications, supporting seamless omnichannel experiences. Reporting to the Suite Lead, this role serves as the primary Global Capability leader for the Digital & Web Ops team and partners closely with Tech Leads, development teams, Activation and vendor partners to ensure solutions are aligned with capability priorities and enterprise standards. The Global Capability Digital & Web Ops team builds and evolves the digital channels, content delivery systems, and engagement platforms that deliver personalized, compliant experiences across web, CRM, and patient-facing applications. As the Global Capability Digital & Web Ops Owner, you will have primary accountability for developing the Global Capability, roadmap priorities, governance, and measurable outcomes in collaboration with stakeholders for web CMS capabilities, digital channel enablement capabilities, engagement capabilities, and patient apps, ensuring capabilities deliver meaningful, measurable impact for users and the business. Essential Functions/Responsibilities Key Responsibilities: Global Capability Strategy & Roadmap Ownership Define and articulate the capability vision, and outcomes aligned to global and franchise priorities in collaboration with key stakeholders. Own and continuously evolve the Digital & Web Ops roadmap, making prioritization and trade-off decisions to add the most value based upon user feedback. Translate business needs into capability solutions with measurable success metrics that drive impact across franchises and the business. Define and standardize channel activation frameworks across email, web, media, patient applications, and other engagement touchpoints. Own web governance and content management across branded and unbranded properties (standards, templates, publishing workflows, compliance). Collaboration Connect business stakeholders and the Digital & Web Ops global capability team, ensuring requirements are clearly defined and aligned to strategically important business outcomes and success metrics. Partner closely with the Tech Lead to align business priorities with technical feasibility and delivery sequencing, ensuring trade-offs support agreed business outcomes. Partner closely with the Suite Lead to align capability priorities, scope and roadmap decisions with team-level business objectives, ensuring consistent focus on enterprise outcomes and value delivery. Define clear capability requirements, user stories, and acceptance criteria to enable efficient execution and alignment with business partner activity needs. Partner across the Customer Experience Organization to ensure seamless integration and influence ongoing capability evolution to support scalability, flexibility, and compliance requirements. Maximize enterprise commercial ROI by delivering integrated omnichannel performance insights that inform budget allocation, channel optimization, and portfolio prioritization decisions for senior leadership. Partner with Activation Leads as the primary interface for new capabilities, aligning on priorities and driving adoption of new capabilities across franchises and functions. User-Centered Solution Development Leverage user insights and engagement data to shape Digital & Web Ops capabilities that drive an improved customer experience (for both internal and external users). Lead discovery efforts, engaging directly with users and key stakeholders to deeply understand their needs, validate business value, and assess technical feasibility prior to development. Delivery, Optimization & Value Realization Partner across Global Capability teams to deliver scalable, reusable Digital & Web Ops capabilities. Monitor capability adoption, outcome KPIs and engagement metrics to inform backlog prioritization and continuous improvement. Develop and manage documentation (PRDs, user stories, discovery artifacts), and sprint planning in partnership with the Tech Lead and development teams. Drive experimentation to improve Web CMS Capability, Digital Channel Enablement Capabilities, Engagement Capabilities, and Patient Apps outcomes. Leverage outcome metrics to articulate the capability's value proposition and its impact, promoting capability awareness across CX operations and foster a culture of engagement and feedback in partnership with Activation. Required Knowledge, Skills, and Abilities Technical Skills Experience designing scalable capability frameworks, prioritization logic, and governance standards. Strong understanding of web content management systems (e.g., Drupal), digital channel enablement tools (e.g., SEO/SEM, social media), and patient-facing digital applications. Knowledge of digital channel activation, web governance, CRM-driven personalization, and compliant digital engagement frameworks, including how platform configuration and integration design impact campaign execution, patient journey continuity, and engagement quality. Experience working within Agile product development and product operating models. Experience with tools such as JIRA, Confluence, or similar product management and collaboration platforms. Experience using AI, automation, or agentic workflows to enhance learning design, delivery, or learning operations Experience partnering with end users across product discovery, design, and deployment. Business Skills Customer Journey Understanding – ability to see customer’s end-to-end experience clearly and use it on an ongoing basis for go to market strategic, tactical and measurement decisions, while anticipating needs across touchpoints. Make practical decisions that improve journey and outcomes. Cross functional Matrix Collaboration – ability to work fluidly across teams and reporting lines respecting SME, coordinating shared work, ensuring progress even when accountability is distributed – supporting decisions with professional alignment and focus on collective success. Deeply understands and values unique capabilities and perspectives of diverse functions. Problem Solving - ability to break down complexity, identify root causes, and experiment with solutions using an adaptive, learning oriented approach. Managing Competing Priorities - ability to navigate shifting demands with clarity and adaptability, focusing effort where it creates the greatest future impact while keeping work moving. Decision‑Making - ability to make transparent, criteria-based decisions by weighing options, risks, and implications and aligning others around the path forward. Continuous Improvement — ability to regularly improve processes/products through reflection and iteration, generates new options and approaches when constraints exist, growth mindset, challenges status quo. Required/Preferred Education and Licenses Qualifications: Bachelor’s degree in business, technology, marketing, science, or related field. 8+ years of experience in pharmaceutical, healthcare, or other highly regulated industries. Experience in digital product management, product ownership, or demonstrated experience managing the creation and delivery of a product roadmap within a cross-functional team. Experience working with web content management systems (e.g., Drupal), CRM and marketing automation platforms (e.g., Salesforce Health Cloud, SFMC), and digital channel enablement tools. Preferred / Additional Qualifications: Advanced degree (MBA or relevant graduate degree) preferred. Experience working in a product operating model. Experience partnering with Product teams supporting digital and operational capabilities. Experience working in rare disease or specialty brands, with strong understanding of unique stakeholder dynamics. Working Requirements: 20-30% travel will be required. Jazz Expected Behaviors Demonstrates ownership and accountability, taking responsibility for outcomes and driving work forward with urgency, clarity, and a focus on impact. Leads with curiosity and a Growth Mindset, actively exploring user needs, emerging technologies, and new ways of working to elevate capability and innovation. Embraces change as a learning opportunity, adapting quickly, modeling resilience, and helping others navigate dynamic environments. Acts with a One Jazz mindset, prioritizing enterprise value, breaking down silos, and building strong, trust-based partnerships across teams. Delivers high-performance results, setting ambitious goals, challenging assumptions, and consistently driving measurable business impact. Models inclusive, collaborative leadership, creating space for diverse perspectives and empowering others to contribute their best work. Invest in continuous learning, developing personal skills while coaching and elevating the capabilities of colleagues and cross functional partners. Navigates ambiguity with confidence, using sound judgment, data, and user insights to make informed decisions even when information is incomplete. Communicates with clarity and influence, simplifying complexity, aligning stakeholders, and ensuring shared understanding of priorities and outcomes. #LI-Remote Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. FOR US BASED CANDIDATES ONLY Jazz Pharmaceuticals, Inc. is committed to fair and equitable compensation practices and we strive to provide employees with total compensation packages that are market competitive. For this role, the full and complete base pay range is: $160,000.00 - $240,000.00 Individual compensation paid within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, and other pertinent factors. The goal is to ensure fair and competitive compensation aligned with the candidate's expertise and contributions, within the established pay framework and our Total Compensation philosophy. Internal equity considerations will also influence individual base pay decisions. This range will be reviewed on a regular basis. At Jazz, your base pay is only one part of your total compensation package. The successful candidate may also be eligible for a discretionary annual cash bonus or incentive compensation (depending on the role), in accordance with the terms of the Company's Global Cash Bonus Plan or Incentive Compensation Plan, as well as discretionary equity grants in accordance with Jazz's Long Term Equity Incentive Plan. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, 401k retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: _.

• Jazz Pharmaceuticals

  

  Manager, Content Factory - Operations + Personalization

  4 days ago

  London

  If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases — often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit _ for more information. At Jazz, we are reimagining how we design and deliver more precise customer experiences, enabled by new technologies, modern ways of working, and high performing team behaviors. Through this work, we enable teams to better understand patients, caregivers, and HCPs, anticipate their needs across the enterprise, deliver timely and personalized engagement, and orchestrate seamless, end-to-end experiences as One Jazz. The Manager, Content Factory (Operations + Personalization), is responsible for driving the end-to-end execution of the centralized content operating model, ensuring efficient content intake, production, localization, and deployment across Franchise, Market Access, and Medical Affairs. This role ensures content is modular, reusable, and personalization-ready, enabling scalable omnichannel execution while partnering closely with brands, agencies, and cross-functional teams to deliver high-quality, compliant assets aligned to CX standards and ways of working. This role reports to the Content Development & Deployment Suite Lead and partners closely with the Content Factory Lead and Content Factory (Librarian) to ensure the Content Factory team consistently delivers value to the business through strong partnership and execution. Essential Functions/Responsibilities Key Responsibilities: • Support execution of the end-to-end content lifecycle across Franchise, Market Access, and Medical Affairs content., • Help operationalize the Content Factory model, including intake, prioritization, localization, adaptation, and deployment across brands and channels., • Translate brand and engagement requirements into modular, reusable content and personalized variants for use in omnichannel execution., • Coordinate execution across content creators, agencies, MLR, and deployment teams to ensure timely and compliant delivery., • Support agency execution to ensure assets meet omnichannel, personalization, and platform requirements., • Assist in enabling content personalization at scale, including supporting tagging, modular assembly, and GenAI-enabled derivative content creation., • Identify execution of bottlenecks and optimization opportunities; drive continuous improvement in speed, quality, and reuse., • Leverage content performance insights to inform optimization and content investment decisions. Collaboration: • Partner with Campaign Orchestration and Customer Engagement, Events and Meetings teams to align content to journeys, channels, and targeting strategies., • Work closely with MLR Ops to ensure smooth, compliant review and approval workflows., • Coordinate with global capability teams (DAM, content tools, GenAI) to adopt and optimize platforms and workflows. Required Knowledge, Skills, and Abilities Technical Skills: • Strong experience managing end-to-end content operations in an omnichannel environment., • Expertise in modular content design, personalization, and content reuse strategies., • Experience working with DAM, CMS, and content supply chain tools., • Familiarity with GenAI-enabled content creation and tagging approaches., • Ability to operate within a capability-enabled, standardized operating model. Business Skills: • Cross functional Matrix Collaboration – Ability to work fluidly across teams and reporting lines respecting SME, coordinating shared work, ensuring progress even when accountability is distributed – supporting decisions with professional alignment and focus on collective success. Deeply understands and values unique capabilities and perspectives of diverse functions., • Accountability & Ownership – Ability to take responsibility for individual commitments while contributing to shared accountability, ensuring progress through proactive action and alignment with team goals., • Critical Thinking – Ability to assess a range of inputs objectively, challenge assumptions with curiosity, and generate sound, forward‑looking judgments that improve decisions., • Systems Thinking – Ability to understand how actions create upstream and downstream effects across the organization, seeing patterns and interdependencies to improve the whole ecosystem, not just individual parts., • Continuous Improvement – Ability to regularly improve processes/capabilities through reflection and iteration, generates new options and approaches when constraints exist, growth mindset, challenges status quo. Required/Preferred Education and Licenses Qualifications: • Bachelor’s degree in business, healthcare, technology, or related field., • 5+ years of experience in content standards, digital asset management platforms, content management systems, and modular content frameworks preferably within a pharmaceutical organization., • Demonstrated experience leading teams that include Managers or Senior Managers, with accountability for team performance, development, and outcomes. Preferred / Additional Qualifications: • Advanced degree (MBA or relevant graduate degree) preferred., • Experience in healthcare, pharmaceutical, or other highly regulated industries preferred., • Experience working in rare disease or specialty brands, with strong understanding of unique stakeholder dynamics. Working Requirements: • 20-30% travel will be required. Jazz Expected Behaviors • Demonstrates ownership and accountability, taking responsibility for outcomes and driving work forward with urgency, clarity, and a focus on impact., • Leads with curiosity and a Growth Mindset, actively exploring user needs, emerging technologies, and new ways of working to elevate capability and innovation., • Embraces change as a learning opportunity, adapting quickly, modeling resilience, and helping others navigate dynamic environments., • Acts with a One Jazz mindset, prioritizing global value, breaking down silos, and building strong, trust-based partnerships across teams., • Delivers high performance results, setting ambitious goals, challenging assumptions, and consistently driving measurable business impact., • Models inclusive, collaborative leadership, creating space for diverse perspectives and empowering others to contribute their best work., • Invest in continuous learning, developing personal skills while coaching and elevating the capabilities of colleagues and cross functional partners., • Navigates ambiguity with confidence, using sound judgment, data, and user insights to make informed decisions even when information is incomplete., • Communicates with clarity and influence, simplifying complexity, aligning stakeholders, and ensuring shared understanding of priorities and outcomes. #LI-Remote Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. FOR US BASED CANDIDATES ONLY Jazz Pharmaceuticals, Inc. is committed to fair and equitable compensation practices and we strive to provide employees with total compensation packages that are market competitive. For this role, the full and complete base pay range is: $128,000.00 - $192,000.00 Individual compensation paid within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, and other pertinent factors. The goal is to ensure fair and competitive compensation aligned with the candidate's expertise and contributions, within the established pay framework and our Total Compensation philosophy. Internal equity considerations will also influence individual base pay decisions. This range will be reviewed on a regular basis. At Jazz, your base pay is only one part of your total compensation package. The successful candidate may also be eligible for a discretionary annual cash bonus or incentive compensation (depending on the role), in accordance with the terms of the Company's Global Cash Bonus Plan or Incentive Compensation Plan, as well as discretionary equity grants in accordance with Jazz's Long Term Equity Incentive Plan. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, 401k retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: _.