Customer Service Manager - 99 Vietmart - Cardiff

Ofertas similares

• Bowen Eldridge Recruitment

  

  Manager - Accountancy Practice

  hace 25 días

  Cardiff

  A large, independent accountancy Practice is recruiting for a qualified Accountant to join them as an Accounts Manager. The Accounts Manager will benefit from an excellent working location (with good transport links), a collaborative working environment, well-appointed offices and flexible approach to work. The Accounts Manager position would suit a qualified Accountant (ACA/ ACCA), with previous A... ZIPC1_UKTJ

• Bowen Eldridge Recruitment

  

  Audit and Accounts Manager

  hace 6 días

  Cardiff

  A leading independent, Cardiff based Accountancy practice are seeking an Audit and Accounts Assistant Manager/ Manager . This is a great opportunity for a qualified audit and accounts professional (ACCA/ACA) seeking to work in a flexible professional environment. Good working location, flexi (core hour) working pattern, free on site parking, discretionary annual bonuses, Death In service and Privat... ZIPC1_UKTJ

• Yolk Recruitment Limited

  

  Account Manager

  hace 7 días

  Cardiff

  Account Manager Cardiff (Office-based) £28,000 + benefits package worth £7,000+ Yolk Recruitment is proud to be supporting a growing, Cardiff-based business in their search for an Account Manager to join their expanding team. This innovative organisation operates within the home-moving space, connecting consumers with trusted professionals across services such as removals, conveyancing, surveying, ho... ZIPC1_UKTJ

• HAYS

  

  Accounts Manager

  hace 30 días

  Cardiff

  Excellent Opportunity for an aspiring / experienced Accountant!.Are you a qualified and experienced accountant looking for a new opportunity? Do you have a passion for numbers and a keen eye for detail? If yes, then you might be the perfect fit for the team we are recruiting for!.Manage a client por

• Brewer Morris

  

  Accounts Manager

  hace 27 días

  Cardiff

  My client is a top ranked international large, internationally accounting firm with a strong UK presence. Their Accounting & Business Services function is a core, growth-focused offering, delivering outsourced accounting and reporting solutions to a broad portfolio of domestic and international organisations. The team supports businesses in meeting statutory and regulatory obligations while also improving the efficiency, control, and insight of their finance operations. Work is delivery-led, relationship-driven, and underpinned by strong technical capability, with an emphasis on process improvement and consistency across engagements. This is a well-resourced and forward-looking team, operating as part of a wider global network. The firm places significant value on continuous learning, technical development, and long-term career progression, making this a compelling environment for ambitious accounting professionals. The Role The team is seeking a qualified Manager with experience gained in a UK practice environment. The role sits within an outsourced accounting function and combines hands-on technical work with client management and team leadership responsibilities. The service offering includes: – Preparation and review of statutory financial statements, bookkeeping and management accounts. – Delivery of outsourced accounting support, including provision of experienced finance professionals on interim or secondment assignments – Coordination and control of local statutory accounting and reporting for clients with cross-border operations and financial reporting requirements – Supporting clients with improving the efficiency and effectiveness of their year-end reporting cycles, including audit coordination and filing processes Responsibilities – Manage and deliver outsourced accounting engagements to a high technical and professional standard – Act as a key point of contact for clients, building strong working relationships and responding to accounting and reporting queries – Review statutory accounts and related outputs, ensuring compliance with relevant standards and deadlines – Identify opportunities to enhance reporting processes and controls for clients – Supervise, coach, and develop junior team members, contributing to a collaborative team culture Requirements – ACA or ACCA qualified (or equivalent) – Strong grounding in financial reporting, with the ability to apply accounting standards from first principles where required – Robust technical knowledge of UK GAAP and IFRS, with US GAAP as a plus – Experience using accounting systems and strong Excel capabilities – Professional, delivery-focused approach, with the ability to manage multiple deadlines and adapt to different client environments – Proven ability to manage teams, delegate work effectively, and support the development of others

• Concentrix

  

  Customer Advisor with Azerbaijani (Relocation to Bulgaria)

  hace 4 días

  Cardiff

  🚀 We are growing! Our brand-new client is a leading tobacco company known for its commitment to quality products and excellent customer experience. We are now looking for a Customer Advisor with Azerbaijani to join our dynamic team and help us deliver outstanding support every day. In this role, you will be the first point of contact for customers, assisting them via email, chat, and phone 📩💬📞. Your day will be all about creating smooth and positive customer experiences, answering questions clearly, and making sure every customer feels supported. You will also get to learn the brand, products, and industry in detail so you can provide accurate and helpful information. Part of your job will be researching customer questions carefully and finding the right answers quickly and professionally 🔎. What we are looking for: • Excellent communication skills., • C1 Azerbaijani, both written and spoken., • Advanced English, both written and spoken., • Previous experience in customer service or a related field., • A customer-oriented mindset., • Good typing and computer skills, including MS Office., • Experience with CRM systems., • Strong attention to detail and accuracy., • The ability to work independently as well as in a team., • High school education. What you can expect from us: • Salary: €1,789.53 gross per month 💰., • Full-time role with shifts between 10:00 a.m. and 12:00 p.m., Monday to Sunday., • Monthly performance-based bonuses., • A convenient office location close to bus stations and the metro., • Fully paid training and onboarding to help you succeed from day one 🎓., • Continuous learning and development through Concentrix University., • Career growth support through professional development programs 📈., • Health and wellbeing initiatives., • Relocation support if needed, including accommodation and travel expenses ✈️., • Great extra benefits such as health and life insurance, Multisport card, transport allowance, bonus for important life events, paid leave for education, corporate discounts, company events, and more 🎁., • A referral bonus if you know someone perfect for the role. If you enjoy helping people, learning new things, and being part of a supportive team, this could be the perfect opportunity for you ✨

• Adecco

  

  Complaints Handler

  hace 28 días

  Cardiff

  Complaint Handler\n\nPAY RATE: £16.59 per hour \n\nContract length: 6 months \n\nStart Date: 22nd June \n\nLocation: Newport (NP10) - Moving to Cardiff in September 2026\n\nWORKING PATTERN: For the first three months of your assignment you will be 100% office based attending our office in Newport. After three months you will move to hybrid which involves spending at least two days per week, or 40% of our time, in Newport and moving to our new office in Cardiff from September. We'll just need your commitment to 35 hours across Mon-Fri (9am-5pm).\n\nWe're looking for problem solvers with a curious mind! Could you ask the right questions to investigate the complex needs of our customers?\n\nAbout this opportunity\n\nConsumer Lending is a key part of our Group and helps customers by providing cars, vans, caravans, and motorbikes and/or the finance for them under our various brands.\n\nWhen mistakes happen it's the role of our Complaints Handlers to investigate disputes and to put things right and get the best outcome for the customer.\n\nAs a Complaint Handler, you'd be working in a dedicated team investigating and working a portfolio of complaints and disputes with some daily goals to strive for.\n\nWe're a friendly bunch, helpful and dedicated who'd tell you that no two days are ever the same!\n\nDay to day, you'll be:\n\nCollaborating closely with colleagues, customers, dealers, even manufacturers - talking (or writing to) a wide variety of people, in some cases senior customers within major motor brands.\nBalancing priorities between your various cases, emails, telephone calls and taking escalated calls from contact centre colleagues.\nUsing your people and customer skills to deliver fair outcomes for both customers and the business.\nPlaying a role educating our customers about products. \n\nWhat you'll need\n\nPrevious complaint handing experience.\nAn eye for detail and the ability to think creatively - articulating this confidently in both writing (MS Office skills needed) and over the phone.\nThe ability to multi-task, respond to change and prioritise.\nAn honest, hardworking and resilient approach to work.\nThe empathy to put yourself in the customers' shoes, asking the questions needed to understand how we can help and go above and beyond for them.\nTo take a pro-active in your approach to personal development and learning.\nExperience in banking, financial services or motor finances is an advantage but not compulsory. \n\nBenefits:\n\nWork from home 3 days per week\nFirst-class support and training for all colleagues \nOpportunity for growth within the company \nComprehensive training and ongoing support to ensure your success\nA vibrant and supportive team environment\nOpportunities to develop your skills in the financial services industry\nWeekly Pay\nOnline payslips\nDedicated aftercare team\nAnnual leave allowance of 32 days per year\nEmployee Assistance Programme\nAccess to Able Futures \nEyecare vouchers\nAccess to Boost benefits such as discounted shopping vouchers, services, attraction tickets and more\nSmart Spending App\nWorkplace Pension scheme \n\nAt our client's organisation, we are committed to fostering an inclusive and diverse workplace. We celebrate individuals from all backgrounds, cultures, and identities, and welcome applications from under-represented groups. \n\nWe are disability confident and can make reasonable adjustments to our recruitment processes upon request. \n\nIf you are excited about the opportunity to join our client's team as a Complaints Handler and make a difference in the lives of our customers, we want to hear from you. Apply now and take the next step in your career! \n\nPontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicity, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n\nWe use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.\n\nAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.\n\nBy applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

• Work Wales

  

  Client Support Specialist

  hace 28 días

  Cardiff

  Client Support Specialist\n\nCardiff\n\nto £30k depending on experience\n\nWe have a great opportunity for someone to step into a key role within a market leading organisation known for delivering first class service and support for major household brands.\n\nOur client, an innovator in full service retail solutions, is looking to strengthen their Customer Support team by recruiting for a Client Support Specialist to manage the day to day running of high value client accounts. You will work closely with the Team Leader and internal teams to ensure excellent client service and efficient operations.\n\nThe role\n\n Coordinate daily activities between clients, suppliers, and internal teams\n\n React to client enquiries efficiently and maintain strong professional relationships\n\n Monitor stock levels, forecast requirements, and action timely replenishment\n\n Liaison with suppliers to secure competitive pricing and ensure timely delivery\n\n Provision of clear reports and updates for managers, clients, and colleagues\n\n Be an active part in supporting continuous improvement activities and instigation of process efficiency\n\nThe person\n\n Extensive experience in customer service, administration, coordination, or supply chain roles\n\n Strong organisation skills and the ability to manage competing priorities\n\n Confident communicator with the ability to build positive relationships with clients and suppliers\n\n Strong competency in Excel (Power BI desirable )\n\nIn return\n\n You will be joining a respected company with a reputation for reliability and operational excellence\n\n You will work with major national retail brands\n\n * They provide a collaborative, supportive culture with opportunities for development