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Floor Manager - Italian Restaurant - London

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Floor Manager

Italian restaurant — Belsize Park, London
£19 per hour · 45 hours per week · Full-time, permanent



We're a premium Italian restaurant that's been open two years. The systems work, the bookings are steady and a good part of the room is made up of regulars who know the team by name.
We're not looking for someone to fix a broken operation. We're looking for someone to run a good one properly, and to keep raising the standard.
The role
You'll run the floor. That means:

  • Leading service across busy à la carte shifts, from the first cover to the last
  • Managing and developing the front of house team on shift — briefing them, setting the pace, holding the standard
  • Owning the guest experience, from the welcome at the door to the goodbye
  • Running bookings, covers and table flow on OpenTable
  • Working closely with the kitchen so the pass and the floor stay in step through the rush
  • Handling feedback and sorting problems while the guest is still in the building

What we need from you

  • At least 5 years' proven floor experience in à la carte restaurants
  • Real knowledge of Italian food — you can talk a guest through the menu, recommend with confidence and answer properly when they ask
  • Confident on OpenTable — you can manage the book, not just open it
  • Tested on busy services — you stay calm, you make decisions quickly and you keep the room moving when it's full
  • Genuine team management — you lead a section of people on shift, you don't just work alongside them
  • The right to live and work in the UK
  • Availability to work full-time, following the weekly rota
  • Excellent spoken English and comprehension — you'll be leading a team and looking after guests throughout service

What we offer

  • £19 per hour, 45 hours per week — around £44,400 a year
  • 2 days off every week, on a rota agreed in advance
  • 28 days paid holiday a year, including bank holidays
  • Monthly payslip, paid on time, every time
  • Shared tips on top of your hourly rate
  • Two years of established systems, a settled team and a stable clientele — you'll spend your time managing, not firefighting

Please note we can only consider applications that meet all the requirements above.

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Coordinador/aLondon

Restaurant • 11-50 empleados

En JOB TODAY desde agosto, 2025

Modern Italian Restaurant in Belsize

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