¿Eres empresa? Contrata cover supervisor candidatos en London
As Shift Supervisor at the Starting Gate, you’ll be on the front line with the team making sure everything runs like clockwork! You’ll make sure the team are ready for the shift and our guests are happy. Join us at Castle Pubs, where each one of our pubs has its own story to tell. Think urban pubs packed with personality, craft beers and a unique atmosphere. If you’ve got pints of personality, we want to hear from you. What’s in it for me? • Flexible shifts - to fit around the other important things in life, • Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter or family roast at Toby Carvery, we’ve got you covered., • Team Socials – work hard, play hard! On top of this, we offer a pension; 28 days paid holidAs Shift Supervisor at the Starting Gate, you’ll be on the front line with the team making sure everything runs like clockwork! You’ll make sure the team are ready for the shift and our guests are happy. Join us at Castle Pubs, where each one of our pubs has its own story to tell. Think urban pubs packed with personality, craft beers and a unique atmosphere. If you’ve got pints of personality, we want to hear from you. What’s in it for me? • Flexible shifts - to fit around the other important things in life, • Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter or family roast at Toby Carvery, we’ve got you covered., • Team Socials – work hard, play hard! On top of this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you. What will I be doing? As shift supervisor you’ll… • Be a champion of brand standards, • Lead the team during busy shifts, • Support and be a role model for your teams’ training and development, • Support the day to day running of the busine
Floor Manager - Brigadiers Salary - Up to £40,000 pa Schedule - Full Time Experience - previous experience in a quality restaurant Brigadiers are seeking a Floor Manager to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Floor Manager looking for a new role in an award winning, critically acclaimed group. The Restaurant Inspired by the army mess bars of India, where military regiments go to eat, drink and socialise, Brigadiers accommodates 140 covers internally with a further 34 on an outdoor terrace. Encouraging socialising and camaraderie, live sport is shown on demand in selected rooms, whilst pool and classic card games is offered for those who wish to play while they eat and drink. The food offering focuses on different methods of Indian barbecue, utilising tandoors, charcoal grills, rotisseries, wood ovens and classic Indian smokers. The drinks offering marries together the food and social spirit of the restaurant with beer, whisky, cocktails on tap and large serves. The Position We're looking for an experienced Floor Manager, who is a confident, hands-on and pro-active leader. You'll be working closely with the managers to lead a large FOH team, so will need to be able communicate effectively and inspire the highest standards of service and operations. The Successful Floor Manager will have: Prior experience as a Floor Manager or Restaurant Supervisor within a high-quality restaurant; Eagerness to roll your sleeves up and get stuck in; A creative approach with impeccable attention to detail; Passion for about food and hospitality, along with the eagerness to continually learn; The desire to develop your career within an ambitious and trend-setting restaurant group;
Overview HFS Consultancy Ltd, a leading educational recruitment agency, is seeking a highly organized and proactive Office Manager to oversee the day-to-day administrative operations of our office. The successful candidate will be responsible for ensuring the smooth running of office operations, managing administrative staff, and providing support to the management team. Key Responsibilities Administrative Management • Oversee and manage daily office operations to ensure efficiency and productivity., • Develop and implement office policies and procedures., • Maintain office supplies inventory and place orders as needed., • Coordinate and schedule meetings, appointments, and travel arrangements for staff., • Manage office budget, track expenses, and prepare financial reports., • Recruitment Support, • Assist with the coordination and administration of recruitment processes., • Support the recruitment team with scheduling interviews, managing candidate communications, and maintaining recruitment databases., • Ensure compliance with recruitment regulations and company policies. Staff Management • Supervise and support administrative staff, including hiring, training, and performance evaluations., • Delegate tasks and responsibilities to ensure effective workflow., • Foster a positive and collaborative office environment. Communication and Coordination • Serve as the main point of contact for office-related inquiries and communication., • Liaise with other departments to ensure smooth operations and effective communication., • Coordinate with external vendors and service providers. Office Maintenance • Ensure the office is clean, organized, and well-maintained., • Oversee maintenance and repair of office equipment and facilities., • Implement and monitor health and safety protocols. Support to Management - Provide administrative support to the management team, including preparing reports, presentations, and correspondence. - Assist with special projects and events as needed. - Manage confidential and sensitive information with discretion. Qualifications • Proven experience as an Office Manager or in a similar administrative role, preferably within a recruitment or educational setting., • Excellent organizational and time management skills., • Strong leadership and team management abilities., • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)., • Knowledge of office management procedures and best practices., • Strong verbal and written communication skills., • Ability to multitask and prioritize tasks effectively., • Attention to detail and problem-solving skills., • Bachelor’s degree in Business Administration, Office Management, or a related field preferred. Benefits • Competitive salary and benefits package., • Opportunity for professional growth and development., • Positive and collaborative work environment. How to Apply Interested candidates should send their resume and cover letter to email with the subject line "Office Manager Application..
GAZETTE BRASSERIE GROUP Gazette Battersea is looking for their next successful assistant manager. The perfect candidate will have a strong background in hospitality with some understanding of French cuisine and French approach to the bistro dining experience with that touch of "Je ne sais quoi". If you are charismatic, know how to wait tables and pour wine, shake a good cocktail, manage a team and lead by examples, feel free to apply to this position. If you do not yet meet the criteria's, we would still love to hear from you. Full broad training will be provided going from barista, to food and wine tasting... Gazette is a well established brand with strong local foundations operating six restaurants spread across London, mostly South west London. Gazette Battersea is a 100 cover restaurant operating as an all day French bistro every day of the year with a team of roughly 10 FOH members. Our managers are expected to be hands on AND proactive to ensure the smooth running of the operations on site and other sites.
General Manager - Authentic Italian Coffee Shop & Deli Location: London, W6 9TN Department: Management Employment Type: Full-time Salary: £40,000 - £45,000 per annum Start Date: Immediate About the Opportunity We are seeking an experienced and passionate General Manager to lead our authentic Italian coffee shop and deli. This is an exciting opportunity for a dynamic leader who shares our love for exceptional coffee, traditional Italian cuisine, and outstanding customer service. What You'll Do Operations Management • Oversee daily operations of both coffee shop and deli services, • Manage inventory, stock levels, and supplier relationships, • Create and update pricing strategies, menus, and promotional campaigns, • Handle administrative tasks including invoicing, payroll preparation, and supplier payments Team Leadership • Recruit, train, and manage a team of passionate staff members, • Create staff schedules and manage rotas efficiently, • Foster a positive work environment that reflects our Italian hospitality values Customer Experience • Ensure exceptional customer service standards across all touchpoints, • Manage table service operations and deli counter service, • Maintain high-quality food and product displays, • Handle customer feedback and continuously improve service quality Quality & Compliance • Monitor food safety and hygiene standards, • Ensure product quality and presentation meet our authentic Italian standards, • Manage compliance with health and safety regulations What We're Looking For Essential Requirements Key Competencies • Financial management and budgeting experience, • Staff management and development skills, • Customer service excellence mindset, • Problem-solving and decision-making abilities, • Attention to detail and quality standards What We Offer • Competitive salary: £40,000 - £45,000 annually, • Immediate start available, • Opportunity to work with authentic Italian products and traditions, • Leadership role in a growing business, • Staff discounts and benefits, • Professional development opportunities How to Apply Ready to bring your passion for Italian coffee and cuisine to life? We'd love to hear from you! Apply: Send your CV and cover letter today We are an equal opportunity employer committed to diversity and inclusion. Join our family and help us share the authentic taste of Italy with our community!
Assistant General Manager – 1 Michelin Star Restaurant 📍 London £45,000 Service Charge Included 8 Weeks Paid Holiday 3 double shifts + 1 single shift per week We are seeking an experienced and passionate General Manager to lead the front of house at our award-winning, 1 Michelin Star fine dining restaurant. About the Role • Oversee daily operations of a 20-cover restaurant., • Lead and inspire a small, dedicated team., • Maintain exceptional guest experience and service standards., • Work closely with the Head Chef to ensure seamless food & drink service. What We are Looking For • Strong fine dining background (Michelin or high-end restaurants)., • Excellent knowledge of food, wine, and beverage pairings., • Proven leadership and organisational skills., • Hands-on, guest-focused approach. Opportunity to work with a small, high-performing team in an intimate luxury setting. If you are an ambitious and hospitality-driven leader ready to bring your expertise to a prestigious restaurant, apply now.
Job Opening: Karaoke Box: Bar-Supervisor, Bartender. Location: 12 Smithfield Street, EC1A 9LA About Us: We are a Karaoke & Cocktail Bar, the premier karaoke destination in town! With a vibrant atmosphere a tasty cocktail menu, a state-of-the-art sound systems, and an extensive song library, we provide an unforgettable experience for our patrons. We are looking for an enthusiastic and organized individual to join our team as a Karaoke Bar Supervisor. Responsibilities: • Oversee daily operations of the karaoke bar, ensuring a smooth and enjoyable experience for guests., • Manage staff schedules, training, and performance evaluations., • Coordinate and host karaoke events, encouraging participation and maintaining a lively atmosphere., • Makinging Coctails, and training staff where nesesalry., • Handle customer inquiries, feedback, and complaints with professionalism and courtesy., • Maintain inventory and order supplies as needed., • Ensure compliance with health and safety regulations., • Collaborate with management to develop promotional strategies and special events. Qualifications: • Previous experience in hospitality or entertainment management preferred., • Excellent leadership and interpersonal skills., • Strong organizational and multitasking abilities., • Passion for music and a knack for creating fun, engaging environments., • Be positive and have an approachable manner, • Ability to work flexible hours, including nights and weekends., • Proficient in basic computer applications and POS systems. What We Offer: • Competitive salary and performance service charge, • A dynamic and supportive work environment., • Opportunities for career growth and development., • Discounts on food, drinks, and private karaoke rooms, 50%off., • Company pension, • Christmas parties, • A chance to be part of a fun and lively team dedicated to making every night memorable! How to Apply: Send your resume and a cover letter explaining why you would be a great fit for our Karaoke Bar Supervisor role, or message us in the chat. We can’t wait to hear from you! Join us at Karaoke Box Smithfield and help us make every night sing! Experience is required but full training will be provided! 18+ and a advanced English is a must! Please bear in mind we do evening shifts between 6PM-3AM, and sometimes morning, flexibility in requred.
Care Coordinator – Healthcare Recruitment Location: Enfield Salary: Competitive, depending on experience Job Type: Part Time, Permanent Company: GL Care About GL Care GL Care is a specialist healthcare recruitment agency committed to delivering high-quality staffing solutions across the health and social care sector. We pride ourselves on providing a supportive, reliable, and responsive service to both our clients and candidates. As we continue to grow, we’re looking for a dedicated Care Coordinator to join our dynamic team. Role Overview As a Care Coordinator at GL Care, you’ll play a key role in the smooth running of our recruitment operations. This role focuses on the logistical and administrative coordination of healthcare placements, ensuring that both client needs and candidate preferences are met efficiently and professionally. You’ll work closely with consultants, carers, and healthcare providers to ensure timely, compliant, and effective staffing solutions. Key Responsibilities Placement Coordination: Manage and confirm staff placements using online portals, CRM systems, and communication platforms (email/SMS). Candidate Management: Gather and update candidate availability, ensure all compliance documents are current, and maintain accurate records. Client Liaison: Communicate regularly with clients to understand their staffing needs and match them with suitable, qualified candidates. Communication Hub: Serve as the first point of contact for all availability and booking enquiries from both candidates and clients. Compliance Management: Ensure all candidates meet required compliance standards, including DBS checks, right-to-work documentation, and training certifications. Administrative Support: Update spreadsheets, manage diaries, and assist with general office administration to support the recruitment process. Relationship Building: Develop strong relationships with carers and clients, acting as a representative of GL Care’s values and standards. Skills & Qualifications Excellent verbal and written communication skills Strong organisational and time-management abilities Experience working in a fast-paced, administrative role (preferably in healthcare or recruitment) Proficiency with CRM systems, Microsoft Office, and online booking portals A proactive and problem-solving mindset High attention to detail, particularly in compliance and record-keeping A team player with a positive attitude and strong work ethic Understanding of healthcare or social care recruitment (desirable but not essential) What We Offer A supportive and friendly team environment Opportunities for training and development A chance to make a meaningful difference in the healthcare sector Career progression within a growing company If you're a motivated and detail-oriented individual with a passion for care and coordination, we’d love to hear from you. To apply, please send your CV and a brief cover letter
Pizza and pasta MODERN concept offering BRAND NEW KITCHEN/BAR/DINING SPACE £14-£17 per hour (with service charge and depending on experience) restaurant on one floor 40 hours a week 2 days off 60 cover venue responsibilities: customer focused team oriented individual to achieve the goals of the business financial reporting cash handling maintenance standards for service casual, relaxed all day dining brand new refurbishment and fully renovated venue with new equipment pizza, pasta & italian sandwich concept
🚨 Only apply if you have relevant experience and a strong work ethic. We're Hiring: Assistant General Manager Location: Elaines, Holborn Elaines is looking for a hands-on, passionate, and people-focused Assistant General Manager to join our team! We’re a vibrant, hospitality-driven venue, and we’re looking for someone with a positive attitude, a strong leadership style, and a solid understanding of the financial, cultural, and operational aspects of running a successful hospitality business. What We Offer: Competitive salary Every single extra hour paid Supportive and dynamic working environment Opportunity to grow within a fast-paced, forward-thinking team A chance to be part of a venue where people and culture come first What We’re Looking For: A true people person with excellent communication skills A hands-on leader who leads by example Strong knowledge of hospitality operations, including financial performance, staff development, and customer experience Someone with a genuine passion for food, drink, and creating memorable guest experiences If you think you have what it takes, send your CV and a short cover letter ,we’d love to hear from you. 👔 Dress Code: Smart casual
Site location: Design District (Greenwich Penynsula) We are looking for a full time Fast Food Kitchen Manager to lead our kitchen team. Duties will include all aspects of kitchen management, menu development, preparation, cooking of dishes and maintaining high levels of food safety and hygiene. The ideal candidate will have experience in Greek cuisine, advanced delivery platform knowledge and marketing campaings. Shifts fall between 10am and midnight. As weekend days are our busiest times, weekend availability is essential for this role. If you have the skills to deliver quality food, in a very fast paced environment, please send your CV and covering letter to us.
Position Summary As an Assistant Manager, you will support the General Manager in overseeing daily operations, ensuring exceptional customer service, team performance, and smooth restaurant running. You will lead by example, coach the team, and help deliver financial targets. Key Responsibilities • Support the General Manager in day-to-day operations, including opening/closing procedures., • Ensure high standards of customer service and guest satisfaction., • Supervise and motivate front-of-house (FOH) and/or back-of-house (BOH) teams., • Handle customer complaints and resolve issues promptly., • Assist in staff training, development, and performance reviews., • Monitor and manage stock levels, orders, and deliveries., • Ensure health & safety, food hygiene, and licensing regulations are followed., • Help manage labour costs, rota scheduling, and payroll inputs., • Drive sales and assist in achieving revenue and profitability goals., • Cover the manager’s responsibilities in their absence. Skills & Experience • Previous experience in a supervisor or assistant management role, preferably in hospitality or F&B., • Strong leadership and team management skills., • Excellent communication and interpersonal abilities., • Good understanding of customer service principles., • Confident in handling complaints and pressure situations., • Basic financial awareness (e.g. cash handling, P&L understanding)., • Familiar with stock management and ordering systems., • Knowledge of health & safety and food hygiene standards. Requirements • Right to work in the UK., • Flexible availability, including evenings, weekends, and holidays., • Fluent in English (spoken and written)., • Personal licence (desirable, not essential)., • Level 2 Food Hygiene Certificate (preferred).
This Office Manager role involves a diverse range of responsibilities encompassing the day-to-day management of the office, HR, operations and also executive assistance. This role requires a proactive and organised individual who can handle multiple tasks in an efficient and timely manner. This role is fully office based in North West London, 5min walk from Hendon Central tube station (Northern Line) overground (Thameslink), North Circular Road & the M1. The ideal candidate would have: · Previous experience in a similar role · Strong organisational and problem-solving skills, and a quick thinker · A highly organised individual with exceptional attention to detail · Excellent communication and interpersonal abilities · Experience in an administrative role · Proficiency in Microsoft Office suite, particularly Word and Excel, and generally technically competent · Discretion and professionalism when handling confidential information · An understanding of HR practices and UK employment law Key responsibilities include: Office Managerial · Oversee day-to-day office operations, ensuring a productive, efficient and welcoming work environment · Service all office equipment (e.g. photocopier, coffee machine etc) · Coordinate office maintenance and repairs as needed, including managing external contractors for minor or ongoing issues · Manage inventory and procurement, ensuring cost-effective purchasing · Maintain inventory of all equipment, office keys etc. · Act as point of contact with our IT provider · Opening and sorting the incoming post & managing outgoing post · Handle generic email mailbox · Health & Safety HR · Oversee HR function including staff onboarding, offboarding and employee records management · Assist in the development and implementation of HR policies and procedures · Act as point of contact with our outsourced HR consultants · Act as a point of contact for employee queries and concerns, fostering a positive work environment · Coordinate employee benefits, leave requests, and payroll administration · Handle sensitive information with discretion and maintain confidentiality at all times Technical / Compliance · Liaise with insurance companies for arrangements of Terms of Business and other admin requirements · Carry out file checks to ensure accuracy and completeness of filed data Misc · This role includes personal administrative support to one of the company directors, including calendar management, travel arrangements, and expense reporting · Support the Operations Director with ad-hoc project work Please send your CV, along with cover letter, salary expectation, earliest start date to apply
We are seeking enthusiastic and guest-oriented individuals to join our team as Waiters & Waitresses at our Soho Restaurant. As a waiter/waitress, you will play a key role in providing excellent service to our guests, ensuring they have a memorable dining experience. Responsibilities: Greet guests warmly and escort them to their tables. Explain menus to guests, answer questions, and make recommendations. Take food and beverage orders accurately and promptly. Relay orders to the kitchen staff and ensure all items are served on time. Serve food and beverages to guests in a courteous and efficient manner. Check in with guests to ensure satisfaction with each food course and beverages. Clear tables and ensure they are set up properly for the next guests. Process payments and operate the EPOS system effectively. Collaborate with other restaurant staff to ensure a seamless dining experience for guests. Adhere to all food safety and sanitation procedures. Requirements: Previous experience in the food and beverage industry is preferred but not required. Excellent guest service skills. Strong communication skills. Ability to work in a fast-paced environment. Attention to detail. Ability to work well in a team. Flexibility to work evenings, weekends, and holidays. Reporting: Reports to the Management Adheres to all company rules, regulations, and procedures. Ensures all legal and health and safety requirements are adhered to. Communicates any potential problems to the duty manager. Performs any task pertinent to the operation as directed by the management. Knows and pro-actively works toward sales mix and cover targets for the business. Focuses completely on achievement of all O.U.R.E.T.H.O.S requirements. Physical Demands: · Ability to stand and walk for extended periods. · Ability to lift and carry trays. · Ability to bend, stoop, and reach. Benefits: · Competitive hourly wage. · Employee meal discounts. · Opportunities for advancement and growth within the company. · 28 days of holiday If you are passionate about delivering exceptional service and creating memorable dining experiences for guests, we would love to have you join our team. Apply today to be a part of our energetic and dedicated team! Job Types: Full-time, Permanent Pay: £14-£16.00 per hour Expected hours: 10–45 per week Additional pay: Tips Benefits: Company pension Discounted or free food Employee mentoring programme Schedule: 10 hour shift 8 hour shift Holidays Night shift Weekend availability Experience: Hospitality: 2 years (preferred) Restaurant: 2 years (preferred) Work Location: In person
About the job Ascott Hospitality UK is seeking an experienced and confident Sales Coordinator to become part of our Team. You will report to the CRO Manager, supporting the Sales and Reservations team with administration and booking enquiry to achieve confirmed revenue across our portfolio of properties. As our Sales Coordinator, you will be responsible for: Tracking each sales opportunity to close successfully Acting as a positive ambassador for EU properties ensuring that positive brand image is strengthened and maintained in all interactions with customers and colleagues Coordinating requests for groups and long stays proposals for EU properties Being responsible for groups and long stays enquiries and all related administration Ensuring all groups’ related tasks are completed communicated to the appropriate hotel departments Keeping property information relating to customer requirements, interests and market activities up to date Using Salesforce to input, maintain and plan targeted sales activity Building relationships with the bookers in order for them to return Handling, converting and closing enquiries to successful conclusion within agreed service levels Driving up-selling of rooms, supporting company’s performance Liaising with the client in order to obtain the necessary information required to ensure that their requirements are met, and expectations managed Providing cover and support for the other Sales Coordinators and Reservations Agents when required To be successful in the role of Sales Coordinator, we require: Previous experience working in a relevant sales environment Effective communication skills Good administrative and organisational skills Opera Cloud/RMS PMS experience desirable Guest service and Relationship Management focused This is your opportunity to be part of our team as a Sales Coordinator. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Required skills: Time Management, Decision Making, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Sales, Customer Focus, Communication Skills, Problem Solving £28000.00 per annum Department: Sales Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.
As Reservation Manager, you are the first impression of Osteria Angelina — the voice, the tone, the sense of welcome. You’re not just managing bookings; you’re shaping the guest experience before they even walk through the door. You’ll own the reservation system, manage guest communications, build relationships with regulars, and help the restaurant operate like a perfectly tuned machine. You’ll be part of the management team, feeding into strategy, logistics, and guest satisfaction and most importantly, bringing energy, warmth, and genuine hospitality to everything you do. About You Confident and in control – you understand what it means to own your space A natural communicator – warm, clear, articulate, and genuinely guest-focused. Organised, sharp, and system-savvy – you like things clean and efficient. A people person who builds rapport and remembers the little things. Calm under pressure – especially during busy times and high-volume bookings. System Management + Efficiency Manage and optimise the reservations platform (SevenRooms or Triple Seat) Track booking trends, pacing, and capacity to maximise smooth flow and covers Work closely with the GM, floor managers, and kitchen on daily planning Support walk-in management and waitlists during service times Collaboration + Culture Lead and train hosts and receptionists on tone, standards, and presence Be present during peak shifts to support front desk and greet key guests Represent the soul and energy of the brand through every touchpoint Reservations Manager Requirements Previous experience in a reservations or front-of-house management role Comfortable with reservation platforms (SevenRooms) Good knowledge of floor plans, cover management, and guest communication Strong written and verbal English A love of good food, good wine, and great people.
About the job Job Description Build robust and sustainable individual relationships with all levels of contact within the Customer organisation, with positive and pro-active Customer Engagement, acting as an ambassador for the company and covering all aspects of our group trading. Understand the company’s contractual deliverables ensuring customer expectations are met or exceeded through the delivery of a high level of customer service and compliance. Support in effectively implementing and communicating account plans and activities. Attend all (relevant) internal and external meetings with the client while acting as an interface between all internal functions – operations, health and safety, menu development and senior management to drive continuous improvement and innovation. Effectively use data in all aspects of the business and to drive objective decision making Oversee and ensure customer audits (direct or third party) are managed with all internal teams including the customers performance team. Ensure inventory for nominated lines is captured and discussed on a bi-weekly basis with the client, agreeing burn-off or write-off as appropriate. Ensure the timely distribution of customer instructions and other relevant information as required within the company monitoring internal teams acknowledge and implement the same. Ensure the timely investigation and response to all customer complaints, delays, and other incidents with service impact Assist the Senior Account Manager to ensure trials are coordinated with clear objective, success criteria and measurements. Capturing action points and coordinating corrective action plans and/ or commercial impact for presentation back to the client. Oversee and ensure the accurate performance data capture against contractual KPIs, flagging trends to Process Owners and Customer and Product director, especially around OTP and safety issues. Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Strong airline industry experience or demonstrable relevant industry experience (catering, logistics, retail, hospitality, operational) Demonstrable account management / customer services experience Strong interpersonal skills to build good customer and group company relationships Good presentation and team leadership skills Passion for providing excellent customer service Basic Food Safety and Hygiene understanding Ability to think strategically and commercially Strong analytical and numeracy skills Process driven and comfortable with complex data requirements Developing skills in forward planning with experience of Project Management related work Proficient IT skills, including Microsoft Excel, Word, and PowerPoint – with an ability and/or willingness to learn other systems as required. Experience in Paxia system highly desirable. Effective communicator with excellent written and verbal communication skills in English. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary based on experience Training and qualifications needed to perform your duty including Food Safety Qualifications Access to CIPD to expand your skills and knowledge Free on-site staff meals On-Site role Pension scheme Salary reviews in line with personal performance Opportunity to travel and work at DO & CO events nationally and internationally. Enjoy perks by referring your friends through our Refer a Friend Scheme A business where you can have a real impact, we’re not afraid of new ideas! The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Account Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Assistant Restaurant Manager – Spring, Somerset House Spring is looking for an Assistant Restaurant Manager to join our team at Somerset House. We’re seeking someone with proven experience in high-quality restaurant operations, a strong eye for detail, and a genuine commitment to hospitality. Why Join Us? At Spring, our focus is simple: thoughtful cooking, seasonal produce, and service that feels personal. We value the relationships we build—with our guests and within our team—and we aim to create an environment where people feel cared for, both at the table and behind the scenes. The Role As Assistant Manager, you’ll support the day-to-day running of the restaurant, working closely with our senior management and front-of-house teams. You’ll help set the tone for service, motivate the team, and ensure that our standards remain consistently high. You will: Lead, coach and support the FOH team to deliver warm, professional service. Take ownership of service training: running briefings, developing team knowledge, and ensuring consistent delivery across the floor. Oversee daily operations including briefings, floor management, and staff development. Build strong guest relationships and encourage a welcoming, loyal community around the restaurant. What We Offer Salary: From £38k+ (including service charge and tronc scheme bonus) Time Off: Sundays and Mondays typically off, plus 28 days holiday allowance Meals & Uniform: Staff meals during service and a uniform allowance Learning & Development: Paid training, WSET courses, and opportunities to learn from suppliers Perks: £100 birthday voucher, staff discount at Spring and Somerset House, Perkbox membership, and well-equipped staff facilities with individual lockers If you’re ready to bring your experience and enthusiasm to Spring, please send your CV and a short cover letter telling us why you’d be a great fit.
Assistant Reception Manager 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for an Assistant Reception Manager to join our Reception Team. The additional benefits are: • 33 days holiday per year (including bank holidays), • Birthday day off, • Discounted gym membership with GymFlex, • Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist, • Private medical insurance with Bupa, • Private dental insurance with Bupa, • Workplace nursery scheme, • Cycle to Work Scheme, • Employee Assistance Programme – Hospitality Action, • Access to a company doctor, • Eyecare & specs vouchers, • In-house industry training, • Sponsored social events, • Recommend a friend bonus of £1,000, • Staff Accommodation (subject to availability), • Online retail discounts, • Free English Classes, • Freshly prepared meals whilst on duty The responsibilities of the role of Assistant Reception Manager are: • Ensuring the smooth and efficient running of the reception area at all times., • Supervising the team and ensuring the highest standard of customer service is upheld at all times., • To uphold the rules of the club while engaging with members in a friendly, professional manner. The Experience & Qualifications required of the Assistant Reception Manager are: • Significant experience in a similar position is essential, • Experience of working in a luxury boutique hotel, restaurant or private member’s club., • Ability to demonstrate and instill exceptional customer service standards The working hours: • Please note the working hours for this role are on a rota basis 5 days out of 6 from Monday - Saturday., • The role requires flexibility to work any 9-hour shift across the operating hours of 7am and 3am. The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as Assistant Reception Manager at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter to the link below.
Drive around checking site/Cover Cleaner/Cover some shift around Surrey
Based in Chiswick W4 > Hours - 35-40hrs per week - Weekdays & Weekends Salary - Starting at £12.21 - tronc Daily & service charge.Responsibilities: Demonstrate personality and warmth towards customers and colleagues and be an ambassador of Le Vacherin Keep an eye on tables and alert waiting staff if customers require assistance Arrange tables for large parties and prepare the restaurant floor Assisting in preparation for service Collaborate with waiting staff to ensure that tables are cleared, cleaned, and ready for the next party Assist in washing dishes if the kitchen staff fall behind during the busier times of the day Communicating any issues with the managers or supervisors. Demonstrating a positive approach to own role and teamwork and acting as a role model to new members of the team Personal Attributes & Skills Required: Confident in a busy, high-end environment Good communication skills / Attention to detail Enthusiasm to develop your skills and knowledge plus those around you Adaptability to change and willingness to embrace new ideas and processes Positive and approachable manner / Team player qualities Desire to advance their career with us at Le Vacherin and further develop within the team Career Development: Food Safety / First Aid / Health & Safety in the Workplace – Once the probationary period has passed, we will ensure that the employee has all the relevant training/study materials to complete all courses. Language & Personal Development Courses - We offer lessons and study materials in both English & French and a variety of Personal Development courses available to all staff members with all costs covered by the Company. Staff Perks Daily Meals On Duty 50% Employee Discount off Food Items for Family and friends
**Job Title: Bar manager Location: NEW High-End Bar/Lounge, Chiswick, London Job Type: part time About Us: Exciting new bar and lounge! Located in the heart of Chiswick, our bar/lounge is renowned for its elegant ambiance, exceptional service, and sophisticated clientele. We are seeking a well-presented and professional Hostess to join our distinguished team. If you thrive in a high-end environment and have a passion for hospitality, we want to hear from you. Role Overview: As the Hostess, you will be the welcoming face of our establishment, ensuring every guest receives a warm reception and an unforgettable experience from start to finish. Your role is vital in maintaining the luxurious atmosphere our guests expect. Key Responsibilities: • Warmly greet guests upon arrival and ensure they feel welcome., • Manage reservations and coordinate seating arrangements efficiently., • Present menus and provide initial information about our offerings., • Maintain a pristine and organized reception and seating area., • Collaborate closely with the bar/lounge team to ensure seamless service., • Address guest inquiries and resolve any issues with professionalism., • Uphold the bar/lounge’s high standards of service and presentation. Requirements: • Must be over 25 years of age., • Impeccable presentation and grooming standards., • Previous experience in a high-end hospitality environment is preferred., • Outstanding interpersonal and communication skills., • Strong organizational abilities and attention to detail., • Ability to work flexible hours, including evenings and weekends., • Familiarity with reservation systems is an advantage. Benefits: • Competitive salary and gratuities., • Opportunities for career advancement and professional development., • Work in a vibrant, upscale environment., • Employee discounts on food and beverages., • Prime Chiswick location with excellent transport links., • COMPETITIVE SALARY! Application Process: We are committed to hiring the best and therefore have a strict interview process to ensure our team maintains the highest standards. If you believe you have what it takes to excel in this role, please send your CV and a cover letter detailing your relevant experience and why you are the ideal candidate for this position to - Application Deadline: Join us in delivering unparalleled service and creating memorable experiences for our guests. We look forward to meeting you! Further details will be discussed at the interview stage.
SALARY QUOTED IS TAKE HOME PAY OVERALL PURPOSE OF ROLE MAIN ACTIVITIES AND RESPONSIBILITIES To assume management of individual shop premises during the absence of designated Shop Managers (ie days off, holiday and other absences). Using the working practices, policies and procedures set by Senior Management and the values of Alex TLC, ensure the charity shop business is run accordingly. Work within the budgets and achieve the financial targets set by the business in line with strategic requirements. Work to the high standards expected at all Alex TLC shop premises according to the rotas set by the Retail Area Manager. Work as a team member, taking full responsibility for all shop duties required wherever placed. Work as directed by the Retail Area Manager. Supervision of Assistant Shop Managers, Retail Assistants and Voluntary Workers. Recruitment of Voluntary Workers. Participate in all training and legislative checks required by Alex TLC, statutory and specific to role. CUSTOMER RESPONSIBILITIES (INTERNAL & EXTERNAL) Maintain excellent levels of customer service (remembering customer service extends to colleagues and service providers, as well as customers), going above and beyond where possible. PEOPLE MANAGEMENT RESPONSIBILITIES Assign and supervise the duties of any Assistant Shop Manager on site. Supervise the management and training of all Retail Assistants and voluntary workers to ensure they can work safely, correctly, effectively and efficiently according to Alex TLC values, working practices, policies and procedures. To develop and maintain efficient and effective voluntary worker rotas. TECHNICAL RESPONSIBILITIES Expert knowledge of the safe and correct use of all equipment used in the day to day running of the charity shop, for example the till, steamer, pricing equipment. Ability to train others in the safe and correct use of such equipment. OTHER FEATURES OF JOB Hours of work are according to the opening hours of the premises assigned by the rota and Alex TLC Working Practice Policy. To undertake ad-hoc duties as required. Opportunity to participate in Alex TLC charitable activities and events. LOCATION Cover shop managers are expected to work in any South East London Alex TLC premises according to the rota set by Senior Management. PERSON SPECIFICATION EDUCATION, QUALIFICATIONS AND TRAINING ESSENTIAL: Alex TLC Literacy and Basic Mathematics test pass, computer literacy DESIRABLE: GCSE, ‘O’ Level or equivalent Mathematics and English Language, customer service, management or business qualification EXPERIENCE ESSENTIAL: Experience in a charity retail position and/or customer service role with excellent telephone and written skills; brand awareness DESIRABLE: Basic understanding of leukodystrophy and the work of Alex TLC; charity retail WORK BASED COMPETENCIES · Excellent customer service skills · Excellent telephone skills · Excellent writing skill · Excellent numerical ability · Excellent organisational ability · Excellent management skills · Flair for display · Knowledge of operational and emergency procedures · Ability to work in a team · Commercial acumen
As Shift Supervisor at the Starting Gate, you’ll be on the front line with the team making sure everything runs like clockwork! You’ll make sure the team are ready for the shift and our guests are happy. Join us at Castle Pubs, where each one of our pubs has its own story to tell. Think urban pubs packed with personality, craft beers and a unique atmosphere. If you’ve got pints of personality, we want to hear from you. What’s in it for me? • Flexible shifts - to fit around the other important things in life, • Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter or family roast at Toby Carvery, we’ve got you covered., • Team Socials – work hard, play hard! On top of this, we offer a pension; 28 days paid holidAs Shift Supervisor at the Starting Gate, you’ll be on the front line with the team making sure everything runs like clockwork! You’ll make sure the team are ready for the shift and our guests are happy. Join us at Castle Pubs, where each one of our pubs has its own story to tell. Think urban pubs packed with personality, craft beers and a unique atmosphere. If you’ve got pints of personality, we want to hear from you. What’s in it for me? • Flexible shifts - to fit around the other important things in life, • Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter or family roast at Toby Carvery, we’ve got you covered., • Team Socials – work hard, play hard! On top of this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you. What will I be doing? As shift supervisor you’ll… • Be a champion of brand standards, • Lead the team during busy shifts, • Support and be a role model for your teams’ training and development, • Support the day to day running of the busine
Location: London, United Kingdom Company: Top Advice Ltd Salary: £30,000 – £35,000 per year (depending on experience) Job Type: Full-time, In-Person Expected Start Date: 14 November 2025 About Us Top Advice Ltd is a well-established consultancy firm based in London, offering a wide range of services including accountancy, HR, business management support, and regulated business-related training and qualifications. We work with a diverse client base across the UK and beyond, helping individuals and businesses thrive with tailored professional support. Job Summary We are seeking a skilled and empathetic Customer Service Manager to lead our client-facing operations. The successful candidate will be responsible for overseeing daily customer interactions, ensuring a high-quality service experience, resolving queries efficiently, and managing a growing support team. This is a leadership role requiring operational focus and a strong passion for customer satisfaction. Duties and Responsibilities • Client Support & Team Management, • Lead the customer service team and ensure clients receive quick, helpful support, • Handle complex or escalated client issues in a calm and professional way, • Oversee all communication channels like phone, email, and face-to-face, • Process Improvement & Staff Training, • Create and improve customer service processes to make them more efficient, • Train and guide team members to provide excellent service, • Suggest improvements based on client feedback and team performance, • Quality Monitoring & Reporting, • Track important service metrics like response time and customer satisfaction, • Share regular reports with management to highlight trends and progress, • Make sure the team uses feedback to improve service quality, • Teamwork & Coordination, • Work closely with other departments (HR, Admin, Accounts) to resolve client issues, • Keep records of client interactions updated in the CRM system, • Make sure communication and follow-up with clients are accurate and timely Essential Skills and Qualifications: • Minimum of 3 years’ experience in a customer service or client-facing managerial role, • Strong leadership, conflict resolution, and team management skills, • Excellent verbal and written communication skills, • Ability to work under pressure and manage multiple priorities, • Proficiency with CRM systems, Microsoft Office, and basic reporting tools Desirable: • Background in business consultancy, accountancy, or HR services, • Familiarity with regulated training or education services, • Experience in managing professional clients and B2B communication What We Offer • Competitive salary: £30,000 – £35,000 (based on experience), • 28 days paid annual leave (including public holidays), • Pension scheme enrollment, • Opportunities for professional development and leadership growth, • A supportive and collaborative work culture Location 📍 Work Address: 10–17 Sevenways Parade, Gants Hill, London, IG2 6JX Application Information 🗓 Application Deadline: 30 September 2025 🗓 Expected Start Date: 14 November 2025 📩 Apply now by sending your CV and cover letter
Job Description: Uncle John's Bakery, a renowned family-owned bakery with a 30-year legacy of delivering exceptional Ghanaian pastries, bread, and cakes, is seeking an experienced Bakery Manager to lead our team in providing delectable treats that tell a story of culture and tradition. If you're a dynamic leader with a passion for baking and fostering an engaging work environment, we invite you to be a part of our journey. Responsibilities: Oversee day-to-day bakery operations, ensuring high-quality production and customer satisfaction. Lead and mentor a team of bakers, pastry chefs, and front-of-house staff. Develop and execute creative menus while maintaining authenticity and cultural heritage. Monitor inventory, order supplies, and manage cost control to maximize profitability. Ensure compliance with health and safety regulations and maintain a clean, organized bakery. Collaborate with the marketing team to promote our unique offerings and engage the community. Continuously seek ways to enhance customer experiences and innovate bakery products. Qualifications: Proven experience as a Bakery Manager or similar role in a fast-paced bakery environment. Strong knowledge of baking techniques, ingredients, and traditional Ghanaian recipes. Leadership skills to motivate and guide the team, fostering a positive work atmosphere. Excellent organizational and multitasking abilities to manage diverse responsibilities. Passion for upholding culinary authenticity and delivering exceptional customer service. Understanding of cost management, inventory control, and financial principles. Effective communication skills to collaborate with staff and engage customers. Flexibility to work weekends, holidays, and accommodate bakery hours. Benefits: Competitive salary commensurate with experience. Opportunity to contribute to a thriving bakery with a rich cultural legacy. Engaging work environment that encourages creativity and innovation. Be part of a passionate team dedicated to delivering authentic flavors. Career growth potential in a reputable bakery. How to Apply: If you're ready to take on this exciting opportunity to manage a bakery that blends tradition and innovation, we'd love to hear from you. Please submit your resume and a cover letter detailing your relevant experience and why you're the ideal fit for Uncle John's Bakery.
Retail shop sales assistant Stanley Ley Location: 23 Fleet Street, Ec4y 1aa Position: Made to Measure Shop Manager Employment Type: Full-time About Us: Harris and Zei is a luxury tailoring brand specialising in made-to-measure suits and garments. We pride ourselves on offering high-quality, custom-tailored clothing with exceptional customer service. Our attention to detail and commitment to craftsmanship have made us a leader in the tailoring industry. We are currently seeking an experienced and passionate Shop Manager for our Made-to-Measure department, to lead our team and ensure the delivery of outstanding customer experiences. Key Responsibilities: Customer Experience: - Ensure the highest levels of customer satisfaction by delivering a personalised and professional made-to-measure service. - Provide expert advice on fabric selections, garment styles, and tailoring options to meet the customer’s specific needs. - Actively engage with clients to understand their requirements and guide them through the entire fitting and tailoring process. Sales and Business Development: - Drive sales through strong client relationships and ensuring an exceptional in-store experience. - Achieve and exceed sales targets by identifying and capitalizing on new business opportunities. - Develop and maintain a loyal client base by providing high-quality service and building long-term customer relationships. Operations Management: - Oversee the day-to-day operations of the store, ensuring smooth functioning and efficiency. - Coordinate fittings and alterations with in-house or external tailors to ensure timely delivery of garments. - Monitor inventory levels and liaise with suppliers to ensure adequate stock of fabrics and accessories. - Ensure that all customer orders are processed accurately and delivered within agreed timelines. Team Leadership: - Lead, mentor, and motivate the sales team to achieve individual and store-wide performance goals. - Conduct regular training for staff to ensure product knowledge and customer service excellence. - Set and monitor performance metrics for the team, providing feedback and support as needed. Visual Merchandising: - Maintain the store’s visual appeal by ensuring that displays and merchandising are in line with brand standards. - Coordinate special promotions or events to drive foot traffic and increase sales. Financial Management: - Prepare regular sales reports, track key performance indicators (KPIs), and manage the store’s budget. - Implement cost control measures and ensure profitability by managing resources efficiently. Skills & Qualifications: Experience: Minimum of 3-5 years in retail management, preferably in luxury fashion, tailoring, or made-to-measure services. Leadership: Proven ability to lead, manage, and motivate a team to achieve sales targets and deliver excellent customer service. -Customer Service: Strong interpersonal and communication skills with the ability to provide a high-end, tailored customer experience. Tailoring Knowledge: Comprehensive understanding of made-to-measure services, fabrics, garment construction, and alterations. Sales: Results-driven with a track record of meeting and exceeding sales targets in a luxury retail environment. Organizational Skills: Ability to manage multiple tasks and ensure smooth store operations, from inventory management to customer fittings. Problem-Solving:Capable of handling customer inquiries, issues, or complaints professionally and efficiently. What We Offer: • Competitive salary with performance-based bonuses., • Opportunity to work with a luxury brand and high-end clientele., • Ongoing training and professional development opportunities., • Employee discounts on made-to-measure garments and accessories. How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience.
Construction Project Manager – Full Time 📍 Location: London & Essex (with occasional UK-wide travel) 💷 Salary: £45,000 per annum 🕒 Contract Type: Full-time, Permanent 📅 Start Date: As soon as possible 🏢 Company: 123 Idea Ltd 📝 Job Summary 123 Idea Ltd is looking for an experienced and dependable Construction Project Manager to oversee our residential and commercial projects across London and Birmingham. This role requires a highly organised and motivated individual with a minimum of 2 years’ experience in a similar role. You’ll be responsible for managing all stages of the construction process — from planning and budgeting to site supervision and project completion. 🛠️ Key Responsibilities Manage day-to-day site operations and ensure project milestones are met Coordinate internal staff, subcontractors, consultants, and suppliers Develop and maintain project schedules, budgets, and risk assessments Ensure compliance with UK building regulations, health & safety, and company standards Conduct site inspections, identify risks or delays, and implement solutions Communicate effectively with clients, stakeholders, and regulatory bodies Deliver projects to a high standard, on time and within budget 🎓 Experience and Qualifications (Essential) Minimum 2 years’ experience in a construction project management or site management role Proven experience managing residential or commercial builds Strong understanding of construction methods, UK building regulations, and H&S practices Proficient in MS Project, Excel, or other project management tools Excellent leadership, organisational, and decision-making skills Degree, HND, or equivalent qualification in Construction Management, Civil Engineering, or related field Valid CSCS card and SMSTS or equivalent safety certification (preferred) Full UK driving licence ⭐ Desirable Experience on multi-site or mixed-use developments Familiarity with JCT or NEC contract administration Budget management experience over £1 million Knowledge of sustainable or modern methods of construction (MMC) First Aid at Work certificate Membership of CIOB, RICS, ICE, or another relevant body Experience liaising with local authorities and building control 🌟 What We Offer Competitive annual salary of £45,000 Involvement in diverse and growing UK-based construction projects Opportunities for professional growth and training Supportive team environment 28 days paid holiday (including bank holidays) Company pension scheme 📩 How to Apply To apply, please send your CV and a brief cover letter to 🏢 About 123 Idea LTD 123 Idea LTD is a London-based property development and construction company, specialising in delivering high-quality residential and commercial projects across the UK. With current sites in London and Birmingham, and more on the horizon, we are committed to building with integrity, excellence, and long-term value for communities.
Retail shop sales assistant Stanley Ley Location: 23 Fleet Street, Ec4y 1aa Position: Made to Measure Shop Manager Employment Type: Full-time About Us: Harris and Zei is a luxury tailoring brand specialising in made-to-measure suits and garments. We pride ourselves on offering high-quality, custom-tailored clothing with exceptional customer service. Our attention to detail and commitment to craftsmanship have made us a leader in the tailoring industry. We are currently seeking an experienced and passionate Shop Manager for our Made-to-Measure department, to lead our team and ensure the delivery of outstanding customer experiences. Key Responsibilities: Customer Experience: - Ensure the highest levels of customer satisfaction by delivering a personalised and professional made-to-measure service. - Provide expert advice on fabric selections, garment styles, and tailoring options to meet the customer’s specific needs. - Actively engage with clients to understand their requirements and guide them through the entire fitting and tailoring process. Sales and Business Development: - Drive sales through strong client relationships and ensuring an exceptional in-store experience. - Achieve and exceed sales targets by identifying and capitalizing on new business opportunities. - Develop and maintain a loyal client base by providing high-quality service and building long-term customer relationships. Operations Management: - Oversee the day-to-day operations of the store, ensuring smooth functioning and efficiency. - Coordinate fittings and alterations with in-house or external tailors to ensure timely delivery of garments. - Monitor inventory levels and liaise with suppliers to ensure adequate stock of fabrics and accessories. - Ensure that all customer orders are processed accurately and delivered within agreed timelines. Team Leadership: - Lead, mentor, and motivate the sales team to achieve individual and store-wide performance goals. - Conduct regular training for staff to ensure product knowledge and customer service excellence. - Set and monitor performance metrics for the team, providing feedback and support as needed. Visual Merchandising: - Maintain the store’s visual appeal by ensuring that displays and merchandising are in line with brand standards. - Coordinate special promotions or events to drive foot traffic and increase sales. Financial Management: - Prepare regular sales reports, track key performance indicators (KPIs), and manage the store’s budget. - Implement cost control measures and ensure profitability by managing resources efficiently. Skills & Qualifications: Experience: Minimum of 3-5 years in retail management, preferably in luxury fashion, tailoring, or made-to-measure services. Leadership: Proven ability to lead, manage, and motivate a team to achieve sales targets and deliver excellent customer service. -Customer Service: Strong interpersonal and communication skills with the ability to provide a high-end, tailored customer experience. Tailoring Knowledge: Comprehensive understanding of made-to-measure services, fabrics, garment construction, and alterations. Sales: Results-driven with a track record of meeting and exceeding sales targets in a luxury retail environment. Organizational Skills: Ability to manage multiple tasks and ensure smooth store operations, from inventory management to customer fittings. Problem-Solving:Capable of handling customer inquiries, issues, or complaints professionally and efficiently. What We Offer: • Competitive salary with performance-based bonuses., • Opportunity to work with a luxury brand and high-end clientele., • Ongoing training and professional development opportunities., • Employee discounts on made-to-measure garments and accessories. How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience.
Job description Job Summary We are seeking a dedicated and passionate Deputy Nursery Manager to assist in room leading and overseeing the daily operations of our nursery. The ideal candidate will have a strong background in child care or early years education and experience working with children. This role requires excellent leadership skills, the ability to communicate effectively with staff and parents, and a commitment to providing high-quality childcare in a nurturing environment. Responsibilities Deliver high quality childcare to children aged 0-5, to be a key person and to room lead. Assist the manager in day-day operations of the nursery, ensuring compliance with relevant regulations and standards. Including covering managerial duties in the absence of the manager. Lead and support a team of childcare staff, fostering a positive and collaborative work environment. Develop and implement age-appropriate educational programmes/activity planning that promote children's development and learning. Communicate effectively with parents regarding their children's progress, behaviour, and any concerns that may arise. Drive initiatives to enhance the nursery's reputation within the community and attract new families. Maintain accurate records of children's attendance, development milestones, and any incidents that occur within the nursery. Ensure the nursery is a safe, clean, and stimulating environment for all children. Be responsible, alongside manager for safeguarding. Will be required to hold deputy safeguarding lead role. Training provided as necessary. Qualifications Minimum of 2 years Room leading experience or nursery deputy management role. A qualification in Early Years/Childcare at Level 3 and above is essential. Safeguarding lead experience is desired. SENCO experience is highly desirable. Strong leadership skills with the ability to manage a diverse team effectively. Excellent communication skills in English, both written and verbal. A genuine passion for childcare and early years education. Ability to drive initiatives that enhance the quality of care provided at the nursery. If you are an enthusiastic individual who meets these qualifications and is ready to make a positive impact on young lives, we encourage you to apply for this rewarding position as a Deputy Nursery Manager. Job Types: Full-time, Permanent Pay: £28,000.00-£29,000.00 per year Benefits: Employee discount Free parking Transport links Work Location: In person Application deadline: 26/07/2025
Job Advertisement: Team Manager at French Tacos and Smash Burger Takeaway Are you a food fanatic with a passion for delivering excellent customer service? Do you thrive in a busy, high-energy environment? Join our team at HOTBOB, the go-to spot for delicious French tacos and smash burgers on the high street! Position: Team Manager Hours: Flexible shifts, 7 days a week from 11:30 AM to 1:00 AM Pay: Competitive, based on experience About Us: At HOTBOB, we believe in serving up happiness, one French taco and smash burger at a time. With an open kitchen, our customers get to see the magic happen right before their eyes. We're located in the heart of a bustling high street, making every shift dynamic and exciting. Responsibilities: Prepare and cook French tacos, grilled chicken and smash burgers to perfection. Provide excellent customer service, ensuring every guest leaves with a smile. Maintain a clean and organized work environment. Adhere to all food safety and hygiene standards. Assist with inventory management and restocking as needed. Skills and Experience Required: Previous experience in a fast-paced restaurant or takeaway is preferred. Exceptional attention to detail and a commitment to food quality. This is very important. Strong communication skills and a friendly, approachable demeanor. Ability to work well under pressure and handle busy periods efficiently. A true passion for food and a desire to share that passion with our customers. What We Offer: Flexible shift patterns to suit your lifestyle. A supportive and energetic team environment. Opportunities for growth and development within the company. Competitive pay, with rates based on your experience. How to Apply: Ready to join our team and become a part of the HOTBOB family? Send your resume and a brief cover letter through this advert or drop by in person during our opening hours. We can't wait to meet you! HOTBOB is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Retail shop sales assistant Stanley Ley Location: 23 Fleet Street, Ec4y 1aa Position: Made to Measure Shop Manager Employment Type: Full-time About Us: Harris and Zei is a luxury tailoring brand specialising in made-to-measure suits and garments. We pride ourselves on offering high-quality, custom-tailored clothing with exceptional customer service. Our attention to detail and commitment to craftsmanship have made us a leader in the tailoring industry. We are currently seeking an experienced and passionate Shop Manager for our Made-to-Measure department, to lead our team and ensure the delivery of outstanding customer experiences. Key Responsibilities: Customer Experience: - Ensure the highest levels of customer satisfaction by delivering a personalised and professional made-to-measure service. - Provide expert advice on fabric selections, garment styles, and tailoring options to meet the customer’s specific needs. - Actively engage with clients to understand their requirements and guide them through the entire fitting and tailoring process. Sales and Business Development: - Drive sales through strong client relationships and ensuring an exceptional in-store experience. - Achieve and exceed sales targets by identifying and capitalizing on new business opportunities. - Develop and maintain a loyal client base by providing high-quality service and building long-term customer relationships. Operations Management: - Oversee the day-to-day operations of the store, ensuring smooth functioning and efficiency. - Coordinate fittings and alterations with in-house or external tailors to ensure timely delivery of garments. - Monitor inventory levels and liaise with suppliers to ensure adequate stock of fabrics and accessories. - Ensure that all customer orders are processed accurately and delivered within agreed timelines. Team Leadership: - Lead, mentor, and motivate the sales team to achieve individual and store-wide performance goals. - Conduct regular training for staff to ensure product knowledge and customer service excellence. - Set and monitor performance metrics for the team, providing feedback and support as needed. Visual Merchandising: - Maintain the store’s visual appeal by ensuring that displays and merchandising are in line with brand standards. - Coordinate special promotions or events to drive foot traffic and increase sales. Financial Management: - Prepare regular sales reports, track key performance indicators (KPIs), and manage the store’s budget. - Implement cost control measures and ensure profitability by managing resources efficiently. Skills & Qualifications: Experience: Minimum of 3-5 years in retail management, preferably in luxury fashion, tailoring, or made-to-measure services. Leadership: Proven ability to lead, manage, and motivate a team to achieve sales targets and deliver excellent customer service. -Customer Service: Strong interpersonal and communication skills with the ability to provide a high-end, tailored customer experience. Tailoring Knowledge: Comprehensive understanding of made-to-measure services, fabrics, garment construction, and alterations. Sales: Results-driven with a track record of meeting and exceeding sales targets in a luxury retail environment. Organizational Skills: Ability to manage multiple tasks and ensure smooth store operations, from inventory management to customer fittings. Problem-Solving:Capable of handling customer inquiries, issues, or complaints professionally and efficiently. What We Offer: • Competitive salary with performance-based bonuses., • Opportunity to work with a luxury brand and high-end clientele., • Ongoing training and professional development opportunities., • Employee discounts on made-to-measure garments and accessories. How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience.
Job Title: Business Development Manager – Heating & Plumbing Company: Emergency Heating and Plumbing Location: Wembley, London Job Type: Full-time Experience Required: 5+ years in Business Development (Heating & Plumbing industry) Full Job Description About Us: Emergency Heating and Plumbing is a fast-growing company dedicated to providing high-quality services across residential and commercial sectors. We are currently seeking a Business Development Manager to help drive our expansion, develop strong client relationships, and grow our brand across the region. Key Responsibilities: Proactively seek and develop new business opportunities through cold calling, emails, LinkedIn, and networking. Build and maintain strong relationships with both new and existing clients. Provide tailored quotations and proposals to prospective customers. Manage sales cycles from lead generation to close. Collaborate with internal teams to deliver outstanding customer experiences. Deliver presentations and product/service demonstrations as required. Monitor and report on market trends, customer feedback, and competitor activity. Take a hands-on approach to responding to enquiries and converting leads into sales. Maintain accurate sales records and reports to track KPIs and performance. What We're Looking For: Minimum 5 years of experience in business development, specifically in the heating and plumbing industry (required). Proven track record of growing sales and customer bases within this sector. Strong communication and interpersonal skills – both in person and over the phone. Confident, proactive, and able to build long-term customer partnerships. Comfortable working independently and within a collaborative team. Excellent telephone manner and attention to detail. Degree in Business, Marketing, or related field is preferred but not essential. Strong IT skills; proficient in CRM systems, email outreach, and Microsoft Office. Full UK driving licence is essential. Why Join Us? Be a key player in a growing and ambitious company. Competitive salary + commission and performance-based incentives. Supportive and collaborative work culture. Opportunities for professional development and career progression. How to Apply: Submit your CV and a short cover letter outlining your experience and why you're the right fit for this role.
Sales Assistant - Luxury Womenswear - Knightsbridge £27,000 – £31,000 + Commission (Brilliant commission structure that can go up to 2%) Realistic monthly targets! Amazing friendly team! Lead by example Manager! Seeking a fabulous Sales Assistant for a luxury brand that caters for classy and sophisticated ladies. This is a fantastic opportunity if you want to work for a forward-thinking designer renowned for their creativity and femininity in luxury goods. The successful applicant will be highly attuned to customer’s individual requirements, having had prior experience working within a luxury sales role. Before applying please ensure you cover ALL of the following: 1. Must have worked for a luxury ladieswear retailer (please note we will not consider high-street retail experience), 2. Excellent knowledge on ladieswear fabrics, cuts and styles, 3. Have a good understanding of KPI's and have met sales targets in previous jobs, 4. Fantastic customer service skills, 5. No job hoppers please. Sales Assistant - Luxury ladieswear job spec: 1. Supplying a quality level of service to all customers, 2. Meeting personal and store sales targets, 3. Building rapport with all clients to build brand loyalty, 4. Having an impeccable product knowledge in order to upsell products effectively, 5. Be a team player Cover all the above? Then apply now through this advert only! VERY IMPORTANT, PLEASE NO DIRECT TELEPHONE CALLS TO US. APPLY THROUGH HERE AND WE WILL CONTACT SHORTLISTED APPLICANTS. Note: Due to the number of applications received, we are only able to respond to successful shortlisted candidates. Key words: Womenswear Sales Assistant , Ladieswear Sales Assistant
Main Responsibility: Entering and posting supplier invoices accurately and on time into our accounting system (Sage/Xero/QuickBooks) Bank and supplier reconciliations Supplier payments and invoice queries Month-end support and some AR holiday cover What You’ll Need: Previous experience in Accounts Payable or data entry Accuracy and attention to detail Familiarity with accounting software (Sage, Xero, or QuickBooks) Good communication and organisational skills
Job Title: Venue Handyman/Cleaner (Freelance or Part-Time) Location: Hoxton Docks, London E2 Pay: Competitive day rate (based on experience) Hours: Flexible - Includes evenings, weekends, and post-event shifts About Us Hoxton Docks is a unique industrial venue on the Regent’s Canal, used for creative events, exhibitions, shoots, and private functions. We’re looking for a proactive, reliable, and skilled handyman/cleaner to help keep the space running smoothly before, during, and after events. The Role This is a hands-on role covering both basic maintenance tasks and post-event cleaning. You’ll be the go-to person for minor fixes, setup support, and ensuring the venue is spotless and presentable. Key Responsibilities General handyman duties: light repairs, fixture maintenance, small carpentry/electrical jobs Event support: setup/breakdown of furniture, lighting, AV equipment Post-event cleaning: floors, toilets, rubbish disposal, pressure washing Ongoing cleaning/maintenance of warehouse and canal-side outdoor space Monitor supplies and flag issues needing escalation Liaise with the venue manager and visiting crews as needed Ideal Candidate Has Experience in event venues, studios, galleries, or commercial properties Practical skills: basic plumbing, electrics, painting, carpentry Experience with cleaning tools: industrial vacuums, floor buffers, pressure washers Familiar with health & safety standards (COSHH, risk assessments, etc.) Self-motivated and trustworthy Flexible availability, including weekends and late-night shifts Desirable (but not essential) CSCS, IPAF, or PASMA certification First aid trained Local to East London
Business Development Manager – B2B Sales (IT Products) 📍 Location: Hounslow, United Kingdom 🕒 Hours: Full-time, 40 hours/week (Mon–Fri, 10 AM to 6 PM) 💷 Salary: £29,000 – £35,000 per annum (depending on experience) 📄 Visa Sponsorship Available – Skilled Worker Route About Us Unlimited Trends Ltd is a fast-growing IT hardware wholesaler based in Hounslow, specialising in the supply of high-quality refurbished and new MacBooks, laptops, and computer accessories. We serve B2B clients across the UK and beyond, including resellers, IT service providers, and corporate buyers. We’re now hiring a Business Development Manager to join our growing sales team and help expand our client base through strategic B2B partnerships. Key Responsibilities Identify, contact, and convert new B2B sales opportunities Build and maintain strong relationships with existing clients Negotiate bulk pricing and contracts with commercial buyers Represent Unlimited Trends Ltd at trade shows and industry events Maintain accurate records in the CRM and generate weekly sales reports Collaborate with the logistics and support team to ensure client satisfaction What We’re Looking For Minimum 1–2 years of B2B sales or business development experience Background or interest in IT hardware (MacBooks, laptops, accessories) Excellent communication, negotiation, and interpersonal skills Ability to work independently and meet sales targets Fluent English (written and spoken) Candidates must have the right to work in the UK or be eligible for a Skilled Worker visa Working Hours Full-time: 40 hours per week Days: Monday to Friday Time: 10:00 AM – 6:00 PM (with 1-hour unpaid lunch break) Benefits Competitive base salary plus performance-based bonus Skilled Worker visa sponsorship available 28 days paid holiday (including bank holidays) Fast-paced, entrepreneurial environment Growth opportunities within the company 📩 How to Apply Please send your CV and a short cover letter to Mention in your application if you require Skilled Worker visa sponsorship.
We’re looking for an experienced and proactive Front of House / General Manager to lead the team at our modern 60-cover restaurant in London. You’ll be responsible for the smooth day-to-day running of front of house operations while driving excellence in customer service, staff training, and systems integration. Key Responsibilities: Lead, train and inspire a small front of house team (approx. 4 staff) to deliver warm, professional and memorable service. Develop and implement clear training systems and service protocols to maintain consistently high standards. Oversee daily service operations, ensuring smooth communication between FOH and kitchen. Design and manage rota systems with efficiency and fairness. Oversee and optimise the use of booking platforms (e.g. OpenTable), POS systems, and payment processing tools. Liaise with the marketing and web team to ensure website content is up to date and reflective of the restaurant’s brand and offerings. Monitor stock levels, handle supplier orders, and help with cost control where relevant. Handle customer feedback professionally and constructively, ensuring repeat business and a positive reputation. Support senior leadership in driving performance and reaching business goals. What We’re Looking For: Proven experience in a similar management role within a busy restaurant. Strong understanding of hospitality software (booking, POS, payments) and enthusiasm for systems and digital tools. Excellent communication, leadership and organisational skills. Passion for creating beautiful, warm, and elevated guest experiences. Flexible, hands-on, and solutions-focused. If you’re a hospitality professional who combines strong leadership with a genuine love for service and innovation, we’d love to hear from you.