Join Our Team at HNGR.
Key Responsibilities
Customer Interaction: Greet customers in a friendly and professional manner, make them feel welcome, and assist with their needs or requests.
Order Management: Take orders accurately and efficiently, ensuring any specific dietary requirements are noted and communicated to the back of house.
Food and Beverage Service: Serve food and drinks to customers promptly and correctly, ensuring high standards of quality and consistency.
Environment Maintenance: Keep the front-of-house area clean, organised, and well-maintained to provide a comfortable and pleasant dining experience.
Essential Skills and Qualities
Communication: Excellent verbal communication skills are crucial for taking orders, answering questions, and resolving any customer concerns.
Customer Service: A positive attitude and a focus on providing outstanding guest services are key to creating a positive customer experience.
Efficiency: Ability to work quickly and efficiently, particularly in a fast-paced environment, to handle customer volume and ensure orders are fulfilled promptly.
Organization: Strong organizational skills are needed to manage orders, locate customers, and keep the front-of-house area tidy.
Adaptability: The ability to remain calm and focused under pressure, often in a high-stress, fast-paced environment.
81 Hinckley Road, LE3 0TD, Leicester