JOB TODAY logo

Fulfilment Operations Associate - Eat Ping - London

Warehouse

3 hours ago144 views

Location: Wood Green, London
Department: Operations
Reports to: Head of Operations
Schedule: Wednesday – Sunday
Type: Full-time


About Eat Píng
Eat Píng is a fast-growing Asian meal prep subscription delivering balanced, nutritious meals across the UK. We combine authentic Asian flavours with health-conscious cooking with no trade-off between taste and nutrition. We operate with systematic, high-intensity discipline and are scaling rapidly from £3.5 mil ARR toward £10 mil ARR by the end of the year.


The Role
You will own the end-to-end fulfilment operation from mid-week preparation through to Sunday dispatch. This means managing packaging inventory, running the packing line, and ensuring every customer order leaves the warehouse correctly. On Saturdays and Sundays you will be the on-site point of leadership, supervising a team of pickers and packers. You are hands-on, leading by example on the warehouse and production floor.


Responsibilities


Order Fulfilment & Accuracy

  • Own the packing line across Saturday and Sunday dispatch days, ensuring all customer orders are picked, verified, and packed to standard.
  • Maintain a fulfilment failure rate of <1% — every order must be complete, correct, and cold-chain compliant before handover to DPD.
  • Run the four team packing line structure (Pickers, Checkers, Packers, Runners) and ensure each team is clear on their responsibilities.
  • Act as the on-site point of leadership for the picker/packer team on Saturdays and Sundays.
  • Assign roles, brief the team at the start of each shift, and manage pace throughout the day.
  • Resolve issues on the floor in real time missing items, label errors, equipment problems.
    Packing Line Optimisation
  • Continuously improve packing flows to increase throughput without additional headcount or hours.
  • Identify and eliminate bottlenecks in the pick-check-pack-dispatch cycle.
  • Propose and test layout, sequencing, or process changes that reduce time per order.
  • Track packing speed and error rates; report weekly to the Head of Operations.
    Packaging & Stock Management
  • Maintain full visibility of packaging inventory: boxes, trays, sleeves, gel packs, labels, and sealing materials.
  • Forecast packaging requirements based on weekly order volumes and flag reorder points before stockouts occur.
  • Conduct mid-week stock checks (Wednesday/Thursday) and coordinate orders with suppliers.
  • Ensure packaging is stored correctly and the warehouse area is organised and accessible.
    Dispatch Preparation
  • Oversee box assembly, label printing, preparation during mid-week shifts (Wednesday–Thursday).
  • Confirm shipping details (parcel count, collection time) the day before each dispatch.
    Warehouse & Compliance
  • Maintain a clean, safe, and organised warehouse and packing environment at all times.
  • Execute post-packing close-down procedures: clean, reset, and prepare the space for the next cycle.
  • Report any incidents, equipment issues, or near-misses via the kitchen incident reporting process.

Requirements

  • Experience in operations, fulfilment, or food production, ideally in a fast-paced environment with fast scaling volumes.
  • Proven ability to supervise or coordinate a small team under time pressure.
  • Strong attention to detail
  • Comfortable with physical work: standing, lifting boxes, and working in cold-room environments.
  • Able to work Wednesday through Sunday, including both weekend days.
  • Basic proficiency with inventory tracking and order management systems

Nice to Have

  • Experience in meal prep, food subscription, or D2C fulfilment.
  • Familiarity with DPD or similar parcel carrier dispatch processes.
  • A process-improvement mindset, you default to asking “how can this be faster/better?”
  • Food safety certification (Level 2 or above).
  • Experience
    Not required
  • Languages
    English – Advanced
  • Employment
    Full-time
  • Schedule
    Wednesday to Friday
  • Starting time
    Immediate start!

pin iconN22 6XG, London

icon
Warehouse WorkerLondon

Asian Meal Prep • 1-10 Employees

Hiring on JOB TODAY since April, 2026

Eat Píng is a fast-growing, London-based meal subscription business delivering balanced and nutritious Asian food at scale. We combine authentic flavours with healthier ingredient substitutions and no trade-off between taste and health.

Rakim M. avatar icon
Rakim M.Active 2 hours ago
Are you hiring?

Post a job and hire

Hire now

More jobs from this company

Similar jobs

Related searches in London