Hotel Night Receptionist

Office & Admin

22 March 2024911 views

Expires in 25 days

We are currently looking for an enthusiastic, energetic and hardworking individual to join our independent family business. You will be joining as a Receptionist, ideal for someone who has a background of working in a face to face customer service position. You will receive training when you join and be supported by your head of department and team members to ensure you have a smooth journey with us. Person Specification Previous Customer service experience (face-to-face) Intermediate level use of MS Office (Word, Excel) Able to communicate in English to CEFR B1- B2 (Intermediate) Confident with answering telephone and email queries Duties & Responsibilities Welcome, assist and direct guests correctly in a friendly and polite way. Provide high quality customer service at all times. Check the guests in/out, take payments. Manage telephone and reservations in a prompt and professional manner. Ensure that all correspondence is recorded and filed accurately as per the hotel and company standards. Ensure that all bookings are guaranteed, and no-show charges/late cancellation charges are applied where appropriate.
  • Experience
    Not required
  • Languages
    English – Intermediate
  • Employment
    Full-time
  • Schedule
    5 on 2 off
  • Salary
    up to £11.1 hourly
  • Starting time
    Immediate start!

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ReceptionistLondon

Hotel Industry • More than 250 Employees

Hiring with us since July, 2023

Do you want to join our family? Imperial London Hotels have been owned by the same family since 1837, and we’re always on the look-out for talented, committed and enthusiastic team members.

Manjinder Singh avatar icon
Manjinder SinghActive 1 month ago

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