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Receptionist 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for a Receptionist to join our Reception team. The company benefits our Receptionist receives are: - 33 days holiday per year (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with AXA - Private dental insurance with Bupa - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £750 - Staff Accommodation (subject to availability) - Online retail discounts - Free English Classes - Freshly prepared meals whilst on duty The responsibilities of the Receptionist are: - To welcome members and their guests in a friendly and professional manner. - Ensure a courteous and efficient service is given to all members and always maintaining the levels of service to the highest standards. - To answer the telephone, take bookings and deal with general enquiries. The Experience & Qualifications required of our Receptionist are: - Significant experience in a similar position is essential - Experience of working in a busy restaurant is advantageous. The working hours: - The role requires flexibility to work 9-hour shift across the operating hours of 7am and 3am. - Please note the working hours for this role are on a rota basis 5 days out of 6 from Monday - Saturday. The club is closed on Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as Receptionist at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter.
About the job Company Description We are looking for a so-positive-it's-infectious Receptionist to join us at The Hoxton, Shoreditch. You will be responsible for providing a naturally friendly, helpful and responsive level of service to all our guests, ensuring they are treated as individuals and will want to return. The Hoxton, Shoreditch, is where The Hoxton was born. It’s where we first set out to do things a little differently, breaking rules about ‘the way things are done’. Originally a car park, it now offers 210 rooms, The Apartment, our meetings & events concept, and an open lobby, café & restaurant where you can feel the hustle and energy of Shoreditch. The Hoxton, Shoreditch – our first hotel – found its home in a former car park, and just like the neighbourhood, has evolved over the years into a fixture of the East London scene. Shoreditch has become one of the most happening areas of London, and we’re bang in the middle of it, with 210 bedrooms, the Apartment, and two in-house restaurants – Hoxton Grill and Llama Inn. Job Description What you'll do... Maintain a positive and friendly attitude at all times, even when working to achieve solutions to challenges. Deal with the arrival and departure processes for all guests, ensuring all standard operating procedures are adhered to. Deal with in-house guests’ requests, recording all feedback as per our standard operating procedures. Responsible for ensuring the accuracy of guest billing, financial transactions and the Reception float. Ensure the accuracy of data in all systems and provides the necessary daily reports for all departments as per our standard operating procedures. Ensure the night reception tasks are completed correctly and accurately in line with our standard operating procedures. Ensures all guests are quoted the correct rate as per the selling strategy and website. Ensure all telephone calls are answered as quickly and efficiently as possible. Maintain observation over guests and guest’s property to ensure security alerts are kept to a minimum. Report any maintenance issues to the correct department and check to ensure the work has been completed. Ensure the integrity of the public area and back of house areas are maintained at all times, with deficiencies corrected immediately. Collaborate with all other teams in the hotel, and all outsourced business partners to ensure the utmost satisfaction for our guests. Ensure the Reception desk is clean, tidy and presentable at all times. You will be a member of the hotels’ crisis and fire teams. Qualifications What we're looking for... It's all about attitude for us, someone who enjoys being helpful to others and isn't easily flustered - there's a smaller team working at night so confidence and knowing how to work things out by yourself are key Previous hotel (or similar) experience is great, but it's not a must-have for us - if you're eager to learn we can teach you what you need to know You’re looking for a place where you can be you; no clones in suits here Passion for hospitality – you’re all about creating memorable experiences for others, be they guests or colleagues You’re not precious. We leave our egos at the door and help get stuff done You’re up for doing things differently and trying (almost) everything once You want to be part of a team that works hard, supports each other and has fun along the way Additional Information What's in it for you... Competitive salary 28 days holiday (including bank holidays), pension, eligibility to take part in the company discretionary bonus scheme and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders. Treat yourself once in a while with lots of retail & hospitality perks through our partners. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Goes without saying, but we’ll feed you during your shift. Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands. Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work. Extra time off to volunteer with one of our partner charities. Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Department: Reception The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
Kata! Japanese Restaurants (nominated in Timeout Love London awards 2014 - 2024 as one of the best local restaurants in North London) our currently looking for Front of House Team Members to join our team in Haringey for multiple locations. Profile: - Be a team player; yet able to work independently - Ensuring appropiate Mise en place for different services - Delivering an engaging and intuitive service by following our service steps - A basic understanding of how to run a section as a waiter in a busy enviroment - Being organised and proactive in managing your tasks - Have high standards in food hygiene and awareness of regulations - Any experience in processing takeaway / delivery orders / taking telephone orders and familiarity working with Just eat, Deliveroo and or Uber Eats would be a strong advantage - Local applicants and familiarity with local area will also be preferred. We offer: - A competitive Hourly Rate - Equal share of service charge as well as cash tips per shift - Career development opportunities - Paid accrued holiday - Free meals on duty. Entry level applicants are welcome with wage to be negotiated based on experience. Potential shift manger position, AGM or GM Level would be an advantage and pay negotiable. All applicants are required to have the rights to work in the UK and have a good command of English.
We are looking for an Administrative Assistant to join The Parent Infant Centre. The Parent Infant Centre is a small, renowned mental health centre established in 1990 by Dr. Stella Acquarone in North London, which includes the School of Infant Mental Health and the Parent Infant Clinic. We provide a comprehensive range of services, training, consultation, and resources tailored to support both parents and professionals. Our commitment is to promote and nurture infant mental health. The successful candidate will be an integral part of The Parent Infant Centre team offering invaluable administrative support, working across all departments with a particular focus on managing the smooth running of the office. This role reports to the Principal of the Parent Infant Centre, Dr Stella Maris Acquarone. ** Responsibilities** The job role is predominantly administration-based. Responsibilities include but are not limited to: - the smooth processing and payment of invoices and accounts - organizing the schedule and timetables for students and patients - creating and co-ordinating materials for internal and external presentations - scheduling meetings and appointments - taking minutes of meetings - booking travel - answering e-mails and telephone queries - ensuring smooth running and organization of the office Knowledge, skills and experience - We are looking for an individual who has minimum one-year experience in administration and is able to hit the ground running with the ability to work in a fast-paced environment. - They must have excellent attention to detail with first-rate organisational and prioritisation skills. - Strong written and verbal communication skills, along with proficiency in Microsoft Office and Teams is a must. - They will be a quick learner of systems and be able to work both autonomously and with supervision/support. To apply ** ** Please apply by attaching your CV and Cover Letter by the 23rd December References required. Pay: £15 hourly Office Hours: Monday -Friday 9:30am - 2:30pm, presence required in office.
As a customer service manager, you'll make sure that the needs of customers are being met or exceeded. Your aim is to provide and promote excellent customer service throughout the organisation you work for. You'll manage the customer service team, making sure that service standards are being met and problems are resolved. You may work at various levels, from head office to the front end of the business. As a customer service manager, you'll need to: - provide help to customers using your organisation's products or services. - Communicate courteously with customers by telephone, email, letter and face-to-face. - Investigate and solve customers' problems, which may be complex or long-standing, that have been passed on by customer service assistants. - Handle customer complaints or any major incidents, such as a security issue or a customer being taken ill. - Issue refunds or compensation to customers. - Keep accurate records of discussions or correspondence with customers. - Analyse statistics or other data to determine the level of customer service your organisation is providing. - Produce written information for customers, often involving the use of computer packages and software. - Write reports and analyse the customer service that your organisation provides. - Develop feedback or complaints procedures for customers to use. - Improve customer service procedures, policies and standards for your organisation or department. - Meet with other managers to discuss possible improvements to customer service. - Manage staff recruitment and appraisals - depending on the size of the organisation these tasks may be carried out by human resources. - Train staff to deliver a high standard of customer service. - Lead or supervise a team of customer service staff. - Learn about your organisation's products or services and keep up to date with changes. - Keep ahead of developments in customer service by reading relevant journals, going to meetings and attending courses.
Experience is necessary. This is not an entry level position. You must have a clear telephone manner, your first interview will be video call. I am an engineer and I work from a beautiful workshop in Hackney with a team of 5. Four or Five days a week I'm in my workshop and I need assistance on keeping my work for and personal and business life organised to help me concentrate at my profession as a creative designer and builder of many many things. In my past two years I have built commercial shops, theatre sets, TV studios, camper vans, and even a piano cocktail bar. Most of it needs to be put up on my Instagram but for what I have put up you can check it out Calendar management and customer conversation is important. I have a solid drive for the creativity I pour into my work. In your day you'll sort out the dogs walking, arrange packages and deliveries and keep my events calendar organised and up to date with the right platforms. Property management is also on the list with cleaners, admin and ordering. I need scheduled in with coaching and therapy as well each week and it should not disrupt whatever work flow I have scheduled either. Billing and accounting is also a super help to keep me organised. Should you be interested in assisting me please reach out.
Our customer care team are responsible for ensuring that all our customers receive the best service at all times. This is done by keeping in regular contact with them, and successfully resolving all the queries that arise from doing this. You will need to respond quickly and effectively to queries from both clients and the cleaners, whilst also keeping the other party updated with the situation and outcome. All of this information will then need to be accurately fed into our CRM system so we maintain an accurate history of all events The successful candidate will need to be a quick and logical thinker, be able to work effectively under pressure, have a good telephone manner and be confident working with a CRM system and emails
Three star Hotel in Paddington W2 currently recruiting for an enthusiastic and confident individual to join our reception team immediately. The full time role is for 6 days a week including weekends to work day and night shifts. We are looking for candidates with previous hotel reception experience, however full training is given, with good communication and organization skills. The duties include responding to guests with a friendly attitude, answering telephone calls and email, taking reservations, check-in/out, and take payments and inputting bookings and responding to emails. If you are looking for a stimulating job with a great team then please forward your CV. Thank you
We are seeking an enthusiastic and friendly Full-time receptionist to join our friendly team due to the addition of another surgery. Our practice is a reputable 5-surgery mixed dental clinic located in East Dulwich. The successful candidate will receive a great deal of support and development. The working pattern will be between 8:30 and 18:30 (5 days a week). Our receptionists play a vital role in the day-to-day running of our practice. Therefore we are looking for someone highly motivated and confident in delivering exceptional, first-class customer service. Our new receptionist must be able to create a warm, welcoming atmosphere and provide a positive, memorable experience for our patients. Skills & attributes: Excellent communication skills (verbal & written) Organised and methodical Self-motivated and confident Able to work alone on reception, but also a team player Main responsibilities: Meeting and greeting patients, providing a great first impression Booking and amending appointments Undertaking opening and closing procedures Answering patients’ queries by telephone and email as well as in person Promoting the practice for new patients Handling payments Accessing sensitive information whilst maintaining patient confidentiality at all times Supporting the Practice Manager and the clinical team with the smooth running of the practice Competitive salary (dependent on experience) is to be discussed at the interview stage. If you think this fantastic opportunity is for you, we would love to hear from you. Job Types: Part-time, Permanent Pay: £12.00-£14.00 per hour Benefits: Company pension On-site parking
RECEPTIONIST - TRISHNA Salary - Up to £16.50 per hour Schedule - Full Time Experience - Previous experience within a Michelin star restaurant or Fine dinning Trishna are seeking a Receptionist to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Receptionist looking for a new role in an award winning, critically acclaimed group. The Restaurant Located in the heart of London’s Marylebone Village, Trishna delivers a contemporary taste of Indian coastal cuisine, and an extensive wine list that focuses on emerging regions and fine wines from niche producers and boutique wineries from all over the world. The informal and pared back aesthetic of the interiors, offset with antique mirrors, marble table tops and original wooden panelling offer a sociable neighbourhood dining atmosphere, with terrace doors that open onto Blandford Street, creating a semi-alfresco ambience throughout the restaurant. Trishna was awarded a Michelin Star in 2012. The Position We're looking for an experienced Receptionist to ensure a welcoming and engaging first impression, and an exceptional guest experience. You will be delivering Michelin Star standards and ensuring a seamless journey for our guests from start to finish. If you have experience in the following, then we want to hear from you: Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom; Effectively managing reservations and walk-ins to maximise covers during service; Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.
Women’s wear Clothing Temp Sales Assistant Covent Garden London Working Mondays and Tuesday (possibly more days depending on how busy shop is) To apply you MUST have premium /luxury womenswear clothing experience. Please do not apply if you don’t. Please apply through this advert only. We are not accepting telephone or separate email applications. Womenswear Temp Sales Assistant requirements: 1. MUST have premium /luxury womenswear clothing experience here in the UK for a recognised brand. 2. Knowledge of fabrics, cuts, styles and providing luxury retail level of customer service. Please note, due to high volume of applications we receive, we can only reply to shortlisted candidates. Key words: Sales Assistant , luxury retail , Harrods , sales assistant , sales consultant , sales assistant , luxury retail. #luxuryretailrecruitment #luxuryfashion #luxurygoods #luxuryjobs #luxuryrecruitment #luxuryretail #luxuryretailjobs #harrods #Selfridges
We are UK leading dry cleaning and launderette wholesaler. We are looking for office administrator and customer rep to work full-time or part time in Belvedere Start immediately. The successful applicant will have: - age 16-22 young apprentice - Good telephone manner - Honest and reliable - start immediately We currently have a position available. All interested applicants should send their CV’ or ring david
Reception / Admin / Sales Assistant mixed role BOND STREET Excellent Salary + Benefits Uniform after probation £3.30 per day lunch contributions 28 days holiday inclusive bank holidays Please note, we are not taking telephone or mail inquires on this role. Apply only using JobToday application process please This is a mixed role, consisting of shop floor sales and Reception / admin duties. Luxury Italian clothing brand, global presence popular with those who demand the finest in clothing (both formal and casual wear including accessories. Before applying, please ensure you cover ALL the below: Sales Assistant / Admin & Reception mixed role requirements 1. You are working for a luxury retailer 2. You have been working with your luxury retail employers for over 1 year periods (we will not consider 1 year job hoppers) 3. You are well presented with very strong luxury retail experience (we will not consider high street retail experience) 4. We require + 2 years luxury retail / +2 years luxury hospitality experience. Cover the above, then apply now! Please note, due to the high volume of applicants for this role, we can only reply to shortlisted applicants. Key words: Sales Assistant / Admin & Reception mixed role Sales Assistant / Admin & Reception #Selfridges #harrods #sloanstreet #bondstreet #Rolex #luxuryretailrecruitment #luxuryfashion #luxuryjobs #luxuryrecruitment #luxuryretail #luxuryretailjobs #Burberry #Cartier #Chanel #ChristianDior #Fendi #Gucci #Hermès #JimmyChoo #londonfashion #LouisVuitton #RalphLauren #retail #RobertoCavalli #salesassistant #TOMFORD #Valentino #Versace #AlfredDunhill
Company Name: Wood and Beyond Job Title: Sales and Customer Service Executive Location: London, NW11 Salary: £25000 - £27,000 depending on experience Optional – Bonuses on achieving targets. We are a dynamic and rapidly growing company specializing in home interior products and based in North West London, UK, offering friendly and challenging environment. The Role: Sales over the phone, show room and on live chats. General office administration Taking inbounds calls and selling products, benefits and any special offers. Providing after sales care and logistics Process orders from A-Z Booking deliveries Preparing deliveries support documents Preparing samples when/If required and posting them The Successful Candidate: Excellent English communication (verbal and written) skills Highly organized, good administration skills Excellent attention to detail Good knowledge of Microsoft Office Excellent telephone manner Enjoy working within a target-driven team environment Team player and highly motivated Previous experience in a customer-facing role/ office management Previous sales experience Previous experience in the industry/flooring company (wood/tiles/carpet) BA in a related subject Company: a dynamic and rapidly growing company specializing in home interior products and based in North West London, UK, offering a friendly and challenging environment. Hours: Mon-Fri 09:00-17:30, Saturday/Sunday 11:000- 16:00 ( When required) Reports to: Office and operation Manager Starts date: ASAP Summary: Administration, Sales, and Customer Service Executive is needed to join our international team, to provide customer service and logistics, sales, and administration support.
Location: City of London, Fenchurch Street Job: Personal Assistant Salary: 23,000 Annual Working days: Monday to Friday Hours: 09:00 – 18:00 Our Philosophy Our objective is to deliver a fast and effective service to the members of the public. To aid them in their time of need and loss. To ensure we help them in the best way possible. To also help them reimburse the loss they may have made in the event of an accident or injury. National Accident Support Line was formed to offer people a one stop solution for post-accident assistance. A lot of times People don’t understand how to go on about claiming for their entitlements or simply find it too difficult and time consuming to go through several companies to make necessary arrangements. At we have a complete solution whether it is getting a hire vehicle, Recovering the vehicle, Repairing the Vehicle or claiming compensation for the injuries everything is managed at one point of contact. We understand having an accident is an inconvenience itself and the last thing you want to do is manage the Hire, Repair and Personal injury yourself. We Believe you get on with your normal day to day routine and we sort everything out for you whilst you recover. What you get: • We offer internal training and development opportunities in an excellent environment. • NASL social events & holidays • Opportunity to work in the heart of the city • Fast paced and exciting role • 1 hour Lunch + 2 breaks You’ll be (but not limited to): • Claim Management: Efficiently handle the overflow of claim taking, ensuring accurate and prompt processing. • Microsoft Applications Proficiency: Utilize Microsoft applications effectively for various tasks and documentation. • Email Correspondence: Respond promptly to emails within the business and from solutions providers, maintaining clear and professional communication. • Telephonic Follow-Ups: Make calls to clients and solutions providers for follow-ups, ensuring timely progress and resolution of queries. • Document Management: Actively chase outstanding documents to facilitate client entry into hire and acceptance of personal injury claims. • Client and Provider Liaison: Transfer clients to solutions providers as required, ensuring smooth communication and service delivery. • Problem-Solving Skills: Demonstrate strong problem-solving abilities to address and resolve issues effectively. • Report Analysis and Follow-Up: Read and analyse reports, conducting follow-ups with clients and solutions providers to ensure all concerns are addressed. • Digital File Management: Upload images from WhatsApp to client files and share them with solutions providers, maintaining confidentiality and data integrity. • Team Leader Support: Assist the team leader with the management of outstanding claims, providing effective support for team operations. • Preparation for Next Day: Prepare and organize tasks and documents for the following day to ensure smooth business operations. An excellent candidate for this role will be/have: • Experience in a call centre or customer service management. • Experience working with cloud-based tech. • Exceptional communication skills (written and verbal). • Confident presenting both internally and to clients. • Ability to tailor your manner and approach depending on the audience. • Excellent time management skills. • Fantastic people management skills with the confidence to have challenging conversations. • Ability to work independently to deliver high quality project work to deadline. • Self-motivation to be able to make quick decisions. • The ability to remain calm and patient in stressful situations. Equity, Diversity, and Inclusion matters to us. We are keen to hear from candidates from a broad range of backgrounds and experiences and are excited about learning from you, as much as we know you can learn from us.
We are looking for a passionate Chef de Partie to be part of our team at The Hoxton, Holborn in our restaurant Rondo. Open from breakfast through to dinner, Rondo is a relaxed neighbourhood restaurant offering seasonal modern bistro dishes and great wines for all. Rondo is the kind of restaurant you want at the end of your street; serious about food and drink but with a fun, welcoming vibe. Holborn was the second Hox to join the fam, taking over a Grade II-listed building that was once the factory of George Kent, a famed maker of gadgets and instruments (among them a knife sharpener/cleaner now sitting in the Science Museum, no less). After Kent, BT moved in, and now this former telephone exchange is home to 230 bedrooms (expanding from the original 174) and the Apartment, plus our foodie hotspot Rondo and wine bar La Cave, all a stone’s throw from the capital’s most famous shopping and entertainment districts. Rondo: Our neighbourhood restaurant in middle-town Holborn with a focus on seasonal local British dishes, unsung ingredients and great wine. Headed up by chef Tristan Downes; this is the place you wish you had at the end of your street. La Cave: Our natural wine bar and bottle shop hidden underneath the streets of The Hoxton, Holborn. Come for a knockout curation of natural wine and seriously good snacks. What you'll do... - Produce delicious breakfast, lunch and dinner options for our guests by running a section in our busy kitchen - Nurture and develop the talent of the kitchen team, creating an environment that brings out the best in them and where they can be themselves - Make sure things are running without hitch, orders and deliveries are coming and going as needed, our service is smooth as chipotle butter, and our food hygiene standards are sky-high - Work with our Head Chef on ideas and techniques that make our kitchen a creative, ever-changing environment where we’re always looking to make the best food out there What we're looking for... - Previous experience working as part of a kitchen team in a similar sized restaurant - Passion for fresh ingredients and strong flavours - Individuals. You’re looking for a place where you can be you; no clones in suits here - You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience - You’re not precious. We leave our egos at the door and help get stuff done - You’re up for doing things differently and trying (almost) everything once - If we got stuck in a lift together we’d have a good time and share a few laughs - You want to be part of a team that works hard, supports each other and has fun along the way