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Skelmersdale | £30,000–£40,000 basic salary | Bonus | Monday–Friday, 9am–5pm | Office-based \n Are you an experienced sales professional who has sold services over the telephone and can lead by example? \n Bright-Search is recruiting an Inbound Sales Team Leader / Manager for Federal Management, an established debt recovery business in Skelmersdale. \n This is a hands-on player-manager role: you will handle e... \n \n ZIPC1_UKTJ

\n \n Collections Executive / Credit Controller \n Skelmersdale | Around £30,000 basic plus bonus potential of around £500 per month | Monday to Friday, 9 am–5 pm | Fully office-based \n Are you an experienced collector or credit controller who is confident handling challenging conversations over the phone? We're recruiting for a Skelmersdale team that needs someone who can recover outstanding balances while de... \n \n\n \n ZIPC1_UKTJ

Now is a really exciting time to Join our Team of forward-thinking Ageing & Complex Medicine (Elderly Medicine) Consultants at Wrightington Wigan and Leigh (WWL) NHS Foundation Trust, and make a real difference to our elderly patients in the Wigan Borough. Here at WWL we put the patient at the heart of everything we do, as we strive to deliver and develop our modern and comprehensive Elderly Care service. We would love to hear from applicants who have already developed a sub‑specialty interest within Elderly Care, and those who have not already done so would be encouraged to do so through in‑house training/ attending relevant CPD activities. Opportunities are available across in‑patient and out‑patient with support from the clinical director and divisional management team to build and develop your area of interest. AAC interview date is to be confirmed. The full time post offers a 10 PA job plan, with the potential to negotiate additional PA’s on an individual basis for the successful candidate. The needs of our patients are at the heart of everything we do and we are equally committed to the wellbeing of our clinical teams, therefore your contribution will be highly valued. The Trust has a successful track record of staff engagement, and has a range of flexible working options subject to meeting relevant eligibility criteria. There is commitment for night and weekend on call in general medicine, and as part of the day service. The Trust has excellent postgraduate and research facilities, supports study leave for CPD and aids with funding up to an agreed limit. WWL NHS Foundation Trust is an Associated Teaching Hospital of the Edge Hill University. We also provide training for two Specialist Registrars as part of the Northwest Training rotation which includes an integrated MSc. course in Elderly Care medicine. The needs of our patients are at the heart of everything we do, and we are equally committed to the wellbeing of our clinical teams, therefore your contribution will be highly valued. The Trust has a successful track record of staff engagement and has a range of flexible working options subject to meeting relevant eligibility criteria. Wrightington, Wigan and Leigh NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that ‘happy staff, makes for happy patients’. We have a recognised track record in staff engagement, and living our values ‘the WWL Way’. WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs. Please note that senior positions (AFC band 8A or above) may be expected to participate in an on‑call rota, if the role is predominantly operational. For further details / informal visits contact: Name: People Services Team Job title: Medical Workforce Email address: Telephone number: 0194244000 #J-18808-Ljbffr

HGV Driver Location: Leigh We currently have over 4000 highly trained frontline colleagues and now due to continued growth we have opportunities available in our award-winning teams for an?HGV Driver. The successful candidate will be trained to use our high-tech equipment and carry out enforcement action on untaxed vehicles on behalf of the DVLA including the recovery of unlicensed vehicles. You will learn how to operate within the guidelines established in current legislation and procedures and ensure that all members of the public are treated equally and fairly. For this role you must hold a Full UK Driving Licence [Class 1HGV] + HIAB is desirable not essential This is a full time, permanent role working 42.5?hours per week. What you'll be doing Attends a daily briefing and collects all removal information and reports relevant to the day's work. Ensures vehicle and equipment is serviceable and fit for purpose, reports all faults to the Pound Manager. Carries out a physical examination of all lifting and towing equipment, and ensures the digital tachograph is operating correctly. Checks to make sure the recovery vehicle is capable of removing the vehicles safely and informs the pound manager of any concerns. Carries out the safe removal of all vehicles, assigned either via the tablet p.c. or by telephone from the pound. Ensures all photographs required of the vehicle are taken and completes a vehicle condition report, contacts the pound to confirm removal and requests the Police are informed. Delivers the vehicles to the pound, unloads and takes further photographs. Requests next task from the office and repeats the process. Can often work with other agencies, when required including, Police, DVLA and VOSA. Deals with enquiries from the public regarding enforcement action and ensures the relevant information packs are available. Must be flexible in their attitude to working hours, locations and must be prepared to take on other roles, temporarily, as required by the operation. Be presentable and show high levels of personal integrity and honesty What You'll Need: Full UK Driving Licence [Class 1 HGV] - HIAB Is desirable Excellent communication skills Self-motivated Customer focused A love of working outdoors Ability to work shifts Ability to work on own initiative What's in it for you? Competitive rates of pay Staff benefits designed to suit your lifestyle – from discounts on retail shopping travel and socialising to health & wellbeing Excellent Reward & Recognition Scheme First Class Training & Development Opportunities Pension Scheme Full Uniform provided- Competitive holiday including bank holidays Enhanced Maternity and Paternity Package subject to eligibility criteria Here at NSL part of Marston Holdings Ltd we are not just the “parking people”; we are so much more than that. Our team of highly trained frontline colleagues and back-office support team members provide outsourced business services to the public and private sectors. These include comprehensive parking and street management solutions that contribute to creating a great place to work and live. You will probably know us best as the friendly faces you see around your local neighbourhoods and high streets. We are an equal opportunity employer which means will consider all suitably qualified applicants regardless of gender identity or expression ethnic origin nationality religion or beliefs age sexual orientation disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes and we're committed to creating an inclusive environment for all employees. INDT TPBN1_UKTJ

Applicants from other service sales backgrounds are welcome where they can demonstrate strong telephone sales results and leadership potential. Inbound Sales Team Leader / Manager. Experience leading or coaching a sales team, or a strong sales record with clear readiness to step into leadership.

THE CREDIT CONTROLLER ROLE: Managing an extensive customer ledger, ensuring outstanding debts are collected efficiently and within agreed payment terms Proactively contacting customers by telephone and email to chase overdue payments and reduce aged debt Building strong relationships with customers

Sales Executive CCP are delighted to partner with a fast-growing business who are expanding due to exceptional business performance and huge growth objectives. Our client is looking to recruit driven Sales Executives in Macclesfield. The role will sit within a team that makes outbound telephone calls to prospective clients within a specific industry that benefits from the businesses products and services. Our client therefore requires self-motivated, resilient, and financially motivated individuals as this role has a realistic OTE of £60,000 which is currently being achieved by a several team members. Salary: £25,000 if no relevant experience increasing to £27k after a 3 month probation is passed. £27,000 for starting salary for telesales experience OTE: £60,000 Hours: Monday to Friday, 9am to 4:30pm Logistics: Office Based Location: Macclesfield (free parking available on-site). Our client is looking for all new staff to commence employment ASAP. Please apply today if this sounds like a role that would be suitable for you based on your previous work experience. This opportunity is being recruited for by CCP and is being managed by Dan Green . If this role is of interest and you feel you have the relevant experience, please apply online and we will aim to respond to your application within 48 hours. If you would like to know more about this exciting opportunity before applying, please email . IND/GEN TPBN1_UKTJ

What We Can Offer • 4 to 8 sessions per week, • Flexible working across Monday to Friday, • A supportive GP and multidisciplinary clinical team, • A well-established training practice environment, • Opportunities to contribute to education, supervision and development of the wider clinical workforce, • A Practice that values professional autonomy alongside strong teamworking, • Opportunities to develop areas of clinical interest, • Salary reflecting experience, additional skills and qualifications, • A role with scope to contribute to the future development of the Practice We are happy to have an informal conversation with prospective applicants before application and would welcome candidates who would like to visit the Practice and meet the team Working days: Flexible Monday to Friday Salary: Competitive, dependent upon experience, additional skills and qualifications The General Practitioner will work as an autonomous medical practitioner within the multidisciplinary Practice team, providing high-quality, evidence-based and patient-centred general medical services. The post holder will assess, diagnose, investigate, treat, refer and provide continuing care to patients with a wide range of acute, chronic, preventative, psychological and social healthcare needs. As a GP within a training practice, the post holder will also contribute to the Practice's educational and developmental culture. This includes supporting learners and colleagues, sharing knowledge, participating in case discussion and debrief, and helping allied health professionals and other members of the team to work safely within their scope of practice. Billinge Medical Practice is committed to providing safe, high-quality, personalised primary care and to placing patients at the centre of decisions about their care. We are a GP training practice and a learning organisation. Education, supervision, reflective practice and shared learning are important parts of how we work. We want clinicians to feel able to ask questions, discuss uncertainty, raise concerns, learn from incidents and support one another to deliver consistently safe care. Modern general practice depends on a broad multidisciplinary workforce. GPs are expected to work constructively with nursing teams, pharmacists, advanced practitioners, paramedics, physiotherapists, mental health practitioners, nursing associates, healthcare assistants, social prescribers, care coordinators and other allied health and wider neighbourhood professionals. Teamworking does not dilute individual professional accountability. Each clinician remains responsible for working within their competence and professional standards, while contributing to clear communication, appropriate escalation, effective handover and safe shared care. The post holder will provide general medical services appropriate to their competence and agreed job plan. Duties may include • Face-to-face, telephone, video and other clinically appropriate consultations., • Online consultation activity, clinical triage and management of urgent presentations., • Duty doctor or urgent care responsibilities where included within the agreed rota., • Assessment and management of acute illness and undifferentiated presentations., • Management of long-term conditions and multimorbidity., • Preventative healthcare, health promotion and population health activity., • Mental health assessment and management within the scope of primary care., • Women's health, men's health, care of older people, frailty and appropriate care of children and young people., • Palliative and end-of-life care within the scope of general practice., • Home visits where clinically indicated and in accordance with Practice arrangements., • Emergency assessment and treatment within the scope and resources of general practice., • Appropriate referrals to secondary care, community services, mental health services, social care and other providers., • Appropriate use of Advice and Guidance and locally agreed pathways where clinically suitable., • Completion of clinical documentation, fit notes, certificates and other NHS paperwork arising from the patient's care. Clinical decisions must be based on appropriate assessment of the individual patient, current evidence, professional judgement and the patient's circumstances, wishes and needs. • Holds full GMC registration with a licence to practise, • Is included on the NHS England Medical Performers List, • Provides safe, high-quality and patient-centred care, • Works well as part of a multidisciplinary team, • Values education, training and shared learning, • Is approachable and supportive to allied healthcare professionals and colleagues, • Communicates clearly and respectfully with patients and the wider team, • Takes appropriate ownership of clinical decisions and follow up, • Values openness, reflection and continuous improvement, • Is willing to contribute to the wider development of the Practice, • We would particularly welcome applicants with additional qualifications, clinical interests or skills that could complement our existing team and services. This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Applicants must have current UK professional registration. For further information please see NHS Careers website. #J-18808-Ljbffr

We are looking for a permanent GP to cover 6-8 sessions a week, some of the sessions will be specifically covering a women's health primary care gynaecology service, accepting inter-practice referrals within the Hindley PCN, all sessions are in core hours. We are keen to develop and increase the services that we offer to our patients, and would offer mentorship & training to our new GP and value any suggestions for future progression. Permanent Salaried GP to see patients face to face and via telephone for 6 sessions a week: Monday, Wednesday and Thursday. • Joint injections (including referrals from other practices), • Minor surgery in a fully equipped minor op room, • Comprehensive family planning service including nexplanon / IUD fitting and removal and provision of emergency contraception, • Coil fitting and implant fitting accreditation required, • Primary Care Gynaecology Service, • Baby Checks, • Physiotherapy, • Phlebotomy, • Smoking Cessation, • Health Trainers, • Exercise Classes delivered by Inspiring Healthy Lifestyle trainers in our fully equipped Gym We currently have 9 partners and 8 salaried GP's that are supported by 3 Advanced Nurse Practitioners, Practice Nurses, Healthcare Assistants, Phlebotomist and a large administration team. The clinical system is Systmone and the practice uses the AskMyGP online consulting platform. Pennygate is a large busy practice in the borough of Wigan with approximately 19,000 patients; we are a training practice currently supporting ST3, ST1 and FY2 doctors as well as nursing students. We consistently achieve excellent QOF and Primary Care Standards results and met all CQC standards. Pennygate Medical Centre is looking for a new GP to join our diverse team. Competitive salary package includes NHS pension and full indemnity costs, with 6 weeks holiday. We are a purpose built surgery situated close to the M61 and rail network. We are looking for a GP to cover 6 sessions which are all in core hours. We are keen to develop and increase the services that we offer to our patients and would offer mentorship & training to our new GP and value any suggestions for future progression. • GP, • Letters of competence in coil and implant fitting / CoSRH accredited, • Satisfactory enhanced DBS This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Applicants must have current UK professional registration. For further information please see NHS Careers website. #J-18808-Ljbffr

The Pall Mall Surgery is looking for a salaried GP to join their busy practice, covering 6-8 sessionsa week Monday to Friday. Working as part of our multidisciplinary team, you will have the opportunity to support and care for a diverse patient group. The role will include a • Undertaking a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork, reports and correspondence in a timely fashion;, • Making professional, autonomous decisions in relation to presenting medical problems, whether self-referred or referred from other healthcare workers within the organisation;, • Assessing the healthcare needs of patients with undifferentiated and undiagnosed problems;, • Screening patients for disease risk factors and early signs of illness;, • Developing care plans for health inconsultation with patients and in line with current practice disease management protocols;, • Providing health education;, • Recording clear consultation notes to agreed standards;, • Collecting data for audit purposes and complying with QOF requirements;, • Delivering enhanced services;, • Compiling and issuing computer-generated acute and repeat prescriptions;, • All general duties and responsibilities associated with a GP working within primary care. All applicants should have the following qualifications: • Fully qualified GP with GMC registration, • Annual appraisal and revalidation (when appropriate), • Be on the NHSE medical performers list and skills, including: • Good understanding and experience of chronic disease management, and primary prevention and screening services;, • Ability to take responsibility for your own career development, learning and performance and are responsible for ensuring that all your mandatory training is in date;, • Awareness of and compliance with all relevant practice policies and guidelines, e.g. prescribing, confidentiality, data protection, health and safety;, • Commitment to life-long learning and audit to ensure evidence-based best practice;, • Excellent interpersonal and communication skills in a confidential manner. We are a progressive GMS teaching practice operating in modern, purpose- built premises in the heart of Leigh-on-Sea, providing services to a population of 21,500 patients. We employ a large multi-disciplinary team of Pharmacists, Nurse Practitioners, Practice Nurses, Associate Practitioner, HCA’s and phlebotomist. We are also a member of SS9 South PCN enhancing the patient care experience with a team of Pharmacists, Pharmacy Technician, Social Prescriber, Health Coach, Emergency Care Practitioners, MSK Specialists and Care Co-Ordinators. You will be entitled to seven weeks annual leave and one week paid study leave, pro-rata, per year. We offer 15 minute face-to-face appointments and 10 minute telephone consultations system for GP’s now dealing with more complex clinical cases. We are a total triage practice and also support local Intermediate Care Bed facilities. We hold weekly practice and clinical meetings, as well as monthly multidisciplinary meetings, and monthly protected learning time. We are situated 40-50 minutes from London, in an area recently voted one of the top five places to live in the UK, with excellent local primary and grammar schools. Disclosure and Barring Service Check Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. #J-18808-Ljbffr

We’re looking for a Project Manager to join our Delivery Team, delivering projects across clean and wastewater sites. • Up to £65k, plus a company car or £6k car allowance We specialise in sustainable water asset management solutions, delivering exceptional value outcomes in potable water, wastewater and the environment. There’s never been a more exciting time to join us. With increasing investment in water, wastewater, and environmental infrastructure, we’re growing fast - and we’re looking for passionate people to grow with us. You will be responsible for delivering client projects in a highly collaborative and proactive manner, ensuring that work is completed within clearly defined budgets and timescale. • Plan effectively from pre-construction to post-construction in line with all relevant policies, procedures, and best working practices., • Ensure the role in the capacity of temporary works coordinator is fulfilled adequately and in line with training., • Oversee Project and Site Coordinators, providing guidance where required., • Produce site files, including but not limited to the project programme, RAMS, CPPs, and quality documentation., • Accept the role of principle contractor on behalf of the company, and if required, ensure the correct measures are in place for suitable management of sub- contractors., • Create and maintain effective communication and a good working relationship with the client through meeting attendance, site visits, portal updates and so on., • Ensure an understanding of the Company's Health and Safety Policy and the allocated responsibilities under the Health and Safety At Work Act including those under the CDM Regulations 2015., • Previous experience in the delivery of relevant projects, • Ability to manage projects in a direct delivery model, • Full clean UK driving licence, • A good communicator, able to liaise confidently and deal with a variety of people including the client, suppliers and wider team members face-to- face, in writing and on the telephone., • Strong IT skills, in particular MS Excel, Project Holidays, • You will receive 24 days’ paid holiday per annum, rising to 25 after two years’ service., • Options to buy five extra days using the Holiday Scheme., • Volunteering day - up to two days per year to contribute to our local communities., • Enhanced occupational maternity leave policy. Finance / Rewards, • Up to £65k, plus a company car or £6k car allowance, • Pension – You will receive a 6% company pension contribution., • Life Assurance., • Income protection, • Car or car allowance for all roles that require significant travel., • Benifex Platform - including the Technology Scheme, Dental Plan, and the Bike Scheme Health and Wellbeing, • Private Medical Insurance, • Eyecare Scheme Our vision is to be the best water and environment sustainability specialist. #J-18808-Ljbffr

11488– 42.5-hour Qualified Pharmacy Checking Technician - Permanent contract We are looking to recruit a 42.5-hour Qualified Checking Technician to work in the onsite hub pharmacy at Head Office, Lynstock House, Lynstock Way, Lostock, Bolton, BL6 4SA. The proposed shift pattern is: Monday 15:00-00:00 (30 minutes unpaid break) Tuesday 15:00-00:00 (30 minutes unpaid break) Wednesday 15:00-00:00 (30 minutes unpaid break) Thursday 15:00-00:00 (30 minutes unpaid break) Friday 15:00-00:00 (30 minutes unpaid break) As a Qualified Pharmacy Checking Technician you will lead the dispensing activities through dispensing and checking prescription items quickly and accurately. You will also be responsible for ensuring that our high standards of customer care and services are maintained throughout the department. Evidence of completion of the Accuracy Checking Course (ACT Qualification) and registration with the GPhC is essential. You must be confident in building customer relationships, establishing their needs, providing friendly advice and excellent product knowledge and services. You must also have the drive and enthusiasm to want to coach others in your department to do the same. The utmost attention to detail is required in this role along with the ability to work under pressure and to strict deadlines. You must have a passion for Pharmacy, in order to drive the business forward and have great people skills, as this is paramount to your role. Here at Cohens we are proud to offer each of our team members with great rewards and benefits. When you join Cohens as a new member of our team, you will automatically gain access to our employee assistance programme, delivered by BUPA. The successful candidate must have great people skills as this is paramount to your role. You will be required to work as part of a well-established team and ensure our customers receive a high standard of service. What is an onsite hub pharmacy? An onsite hub pharmacy is a centralised, mostly automated, facility that handles the dispensing and assembly of prescriptions on behalf of circa 250 branches.The branch receives the prescription, while the "hub" picks, labels, and assembles the medication, often using large-scale robotics. The assembled medication is returned to the branch, typically on a next-day service, for patient collection. This role requires you to have the ability to work standing and move at a fast pace around the department. This role is not customer facing, however you will liaise with customers at times over the telephone and branch personnel. If successful, additional benefits for you could include: Discretionary bonus scheme EAP Provided by BUPA 4 weeks' paid holiday, plus statutory holidays, which increase with service. (pro-rata for part time employees) Pension contributions Staff discount Regulatory training where required Free uniform If you think this role is right for you, please apply, we would love to have you as part of the Cohens Family. We are passionate about equal opportunities and welcome a broad diversity of talent to apply. Please note the Cohens Group reserves the right to cease any advertising prior to the published closing date for a role that receives a high number of applications. TPBN1_UKTJ

Skelmersdale | £30,000£40,000 basic salary | Bonus | MondayFriday, 9am5pm | Office-based.Are you an experienced sales professional who has sold services over the telephone and can lead by example?.Bright-Search is recruiting an Inbound Sales Team Leader / Manager for Federal Management, an establi

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MondayFriday, 9am5pm | Fully office-based | No home working Are you an experienced credit controller with a strong telephone manner and experience resolving disputed debts? xsngvjr Bright-Search is recruiting a Collections Representative for an established debt recovery business in Skelmersdale.

We are looking for 2 x permanent GP to cover 6-8 sessions a week, which are all in core hours. We are keen to develop and increase the services that we offer to our patients and would offer mentorship & training to our new GP and value any suggestions for future progression. Permanent Salaried GP to see patients face to face and via telephone for 6 sessions a week: Monday, Wednesday and Thursday. The services we offer (subject to Covid 19 regulations) are: • Joint injections (including referrals from other practices), • Minor surgery in a fully equipped minor op room, • Comprehensive family planning service including nexplanon / IUD fitting and removal and provision of emergency contraception, • Primary Care Gynaecology Service, • Baby Checks, • Physiotherapy, • Phlebotomy, • Smoking Cessation, • Health Trainers, • Exercise Classes delivered by Inspiring Healthy Lifestyle trainers in our fully equipped Gym We currently have 9 partners and 8 salaried GP's that are supported by 3 Advanced Nurse Practitioners, Practice Nurses, Healthcare Assistants, Phlebotomist and a large administration team. The clinical system is Systmone and the practice uses the AskMyGP online consulting platform. Pennygate is a large busy practice in the borough of Wigan with approximately 19,000 patients; we are a training practice currently supporting ST3, ST1 and FY2 doctors as well as nursing students. We consistently achieve excellent QOF and Primary Care Standards results and met all CQC standards. Pennygate Medical Centre is looking for a new GP to join our diverse team. Competitive salary package includes NHS pension and full indemnity costs, with 6 weeks holiday. We are a purpose built surgery situated close to the M61 and rail network. We are looking for a GP to cover 6 sessions which are all in core hours. We are keen to develop and increase the services that we offer to our patients and would offer mentorship & training to our new GP and value any suggestions for future progression. • GP, • Satisfactory enhanced DBS This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Applicants must have current UK professional registration. #J-18808-Ljbffr

Service Centre Advisor (Wigan) 30 hour part-time contracts available across the week. The Service Delivery Advisor is responsible for delivering high-quality support across both client and customer interactions. Operating within a blended service model, this manages inbound and outbound communications across multiple channels, ensuring enquiries are resolved efficiently, consistently and with clear end-to-end ownership. The role supports service excellence through proactive communication, effective case management, and the efficient handling of operational and administrative tasks aligned with business priorities. This role profile is an overview of the remit of your job role, responsibilities, and accountabilities. It may be changed from time to time to incorporate changing circumstances, and you may be required to be flexible and perform other duties as required which may be at the same level as your home role or below. Please note that any offer of employment will be subject to the successful completion of pre-employment checks, including a satisfactory DBS check where required for the role. Please note that this is a hybrid role. However, during your training period, you will be required to attend on-site until training has been successfully completed and signed off. What will the role involve? Service Delivery and Contact Handling Manage inbound contact via phone, live chat, social channels, CRM cases and email Make outbound contact where required to resolve enquiries, provide updates, or prevent escalation Take end-to-end ownership of enquiries through to resolution Ensure accurate and timely updates within CRM systems Deliver clear, consistent communication to both clients and customers Case Management and Resolution Log, manage and update cases within CRM system Investigate order progress, exceptions, or service-related queries Liaise with internal teams where required to achieve resolution Escalate issues appropriately in line with tiered escalation pathways Administrative and Operational Support Complete ad hoc administrative tasks aligned with service delivery Support process updates, data accuracy, and documentation requirements Contribute to maintaining accurate records and system integrity Assist with operational reporting or updates where required Quality and Continuous Improvement Adhere to defined service standards, SLA's and quality expectations Identify repeat issues or process gaps and escalate improvement opportunities Participate in training, cross-skilling, and knowledge sharing initiatives Support the ongoing adoption of new tools, automation, new processes and AI-enabled solutions What are we looking for? Experience in a service-focused or contact centre environment Ability to manage multi-channel communications confidently , including both inbound and outbound Strong written communication skills with the ability to produce clear, concise and professional responses Professional and confident telephone manner Ability to handle sensitive or escalated conversations calmly and respectfully Good problem-solving skills with a structured approach to investigation Good organisational and time management skills Comfortable adapting to new systems, processes and technology Ability to manage multiple priorities in a fast-paced environment Delivers a consistently polite , professional, and empathetic service experience Communicates clearly and respectfully across all channels Demonstrates patience and active listening, particularly in complex or sensitive interactions Maintains composure under pressure and during high-demand periods Adapts positively to change and supports new ways of working Works collaboratively and shares knowledge openly Maintains high standards of accuracy and attention to detail Acts with integrity and accountability at all times Represents the organisation professionally in all client and customer interactions What's in it for you? What are the benefits? At ArrowXL, we're always striving to make the world of delivery a better place. When you join us, you'll receive a comprehensive salary and benefits package - but more than that, you'll become part of an organisation that values collaboration , innovation, and personal growth. Some of the benefits of working with us include: Annual Leave – 34 days entitlement (including statutory bank holidays) which increases with service Competitive Pension Plan options – Plus company contributions Life Insurance – Company funded 2x basic salary life cover from day one Medicash – An easy-to-use health insurance package that provides cashback towards your everyday healthcare bills Employee Assistance Programme – Free 24/7 confidential wellbeing support Progression and Development Opportunities – Department specific technical training and Internal Management Development Academies Staff Discount at Very (25% discount on designer branded clothing, footwear and home accessories with 15% off furniture, leisure and electrical items) Discounted Gym Membership – Up to 25% discount across 3700 nationally located gyms, health clubs, leisure Centres, bootcamps and fitness studios Cycle to work scheme – In partnership with Evans cycles the ArrowXL C2W scheme offers great benefits and discounts Long service awards – We go out of our way to recognise and reward our colleague commitment with our long service awards programme Employee of the month – Winners receive £25 voucher, certificate and Hall of fame recognition CEO Award of the month – Winners receive £100 voucher, certificate and Hall of fame recognition Departmental Incentives – Year-round departmental competitions, seasonal incentives and fantastic gifts Retail Discounts – Huge discount savings in supermarkets ( Asda, Tesco, Morrison's and Sainsburys ), Fashion discounts with ( Adidas, Asos, H&M, Boohoo, JD and Matalan ) and Technology discounts with ( Apple, Argos, Currys/PC World and John Lewis ), plus many more savings How to Apply It's quick and easy to apply online - just have your up-to-date CV ready and follow the step-by-step application process. We're excited to hear from you! At ArrowXL, we're proud to be an equal opportunity employer. We're committed to creating an inclusive workplace where everyone can thrive, regardless of background. If you're invited to interview and need any adjustments during the process, please let us know - we'll do everything we can to make your experience smooth and positive. We're a business built on championing strong values. These guide everything we do - from how we deliver to how we support our people: Ready to make an impact? Apply now and take the next step in your career with ArrowXL! TPBN1_UKTJ

Pall Mall Surgery in Leigh-on-Sea is seeking a salaried GP to join a busy practice, covering 6–8 sessions per week Monday to Friday. You will work within a multidisciplinary team to provide high-quality primary care. Responsibilities include consultations (surgery and telephone), home visits, prescribing, documentation, audits, and delivering enhanced services. Applicants must be fully qualified with GMC registration, annual appraisal, and be on the NHSE performers list. #J-18808-Ljbffr