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Client Liaison Executive (CLE) Location: Office-based, NorwichWorking Hours: Monday to Friday, Full-TimeReporting to: Management Team Overview We are recruiting a Client Liaison Executive (CLE) to join our growing team. This is a newly created role to support the next phase of development within the business, following the progression of an existing team member into a managerial position. The CLE will act as a key point of contact between clients, listers, and online portals, responding to enquiries and ensuring a smooth, positive client experience from the first point of contact onward. This role will start office-based and will develop to include face-to-face client meetings, with the potential to support video content and in-person engagement as the role evolves. Key Responsibilities • Managing incoming enquiries from online portals and responding promptly by phone, • Acting as the main interface between listers and the portal, ensuring information is accurately passed on, • Making outbound and inbound calls to prospective clients, • Building rapport quickly, asking the right questions, and understanding client needs, • Providing a friendly, conversational and professional first impression of the business, • Supporting listers by qualifying enquiries (this is not a listing role), • Confident, friendly and engaging telephone manner, • Strong communication skills with the ability to build relationships naturally, • Chatty, bubbly personality with a genuine interest in people, • Comfortable making a high volume of calls and speaking with new clients daily, • Happy to work in a support role that contributes to wider business success, • Must hold a full UK driving licence and have access to own vehicle, • This role would suit someone at an early to mid-career stage, looking to develop a client-facing career in a professional services environment, • Full training and support will be provided

Tenancy Specialist Triage Officer • Location: Norwich NR7, • Job Type: Temporary (3-month contract, subject to change), • Hourly Rate: £19.24 PAYE, • Provide advice to contact centre colleagues on how to correctly log and categorise ASB cases, considering investigation thresholds, customer risk, and obligations of relevant agencies., • Triage cases to identify and correct errors, including potential data protection breaches and mis-categorisation of ASB., • Provide instant feedback to Contact Centre Agents if a case is raised incorrectly on CRM, explaining necessary amendments., • Make contact with complainants and stakeholders to gather further details on cases, enabling regional teams to start investigations promptly and within published SLAs., • Conduct telephone interviews with complainants within published SLAs, agreeing on robust and appropriate action plans to address the ASB reported., • Provide advice to Neighbourhood Response Officers on ASB-related general enquiries and create new ASB cases when the investigation threshold is met., • Complete dynamic risk assessments for each case, safeguarding vulnerable customers and liaising with internal and external agencies such as the police and local authorities., • Identify high-risk victims of domestic abuse and order personal security equipment for next-day delivery., • Provide targeted and responsive support to regional teams to assist with effective case management, ensuring SLAs are met and correct system usage for accurate performance reporting and prevention of data protection breaches.Required Skills & Qualifications:, • Experience in investigating ASB and achieving positive outcomes., • Good understanding of ASB and knowledge of relevant legislation., • Proficiency with Customer Relationship Management (CRM) software., • Experience in a customer-focused environment, dealing with sensitive or distressing information in a calm and professional manner., • Ability to actively listen and diffuse difficult situations., • Skilled in gathering and recording accurate, detailed information from multiple sources., • Excellent verbal and written communication skills, adaptable to different audiences., • Resilient and adaptable with excellent organisational skills., • Ability to manage a demanding and varied workload., • Able to develop effective working relationships and confidently challenge in a constructive manner.Desirable:

Business Administration Apprentice (Attendance Assistant) Location: Norwich Salary: Apprenticeship rate for those under 19 and those aged 19 or over and in the first year of their apprenticeship (to be updated in line with legislation) currently £8 per hour. Vacancy Type: Full time, Permanent Closing date: 19 May 2026 City Academy Norwich is a dynamic, nurturing learning community with the highest expectations and aspirations for our students and staff. We strive to ensure that every child, irrespective of their starting point, receives an excellent education enabling them to become the best version of themselves. We are committed to ensuring all our students succeed and embrace the opportunities and experiences available to them. City Academy Norwich is part of the Sapientia Education Trust, working together to build a highly successful community Academy for all our students. The Role We are seeking to recruit an enthusiastic Business Administration Apprentice (Attendance Assistant) to join our busy Attendance Team. This is an exciting opportunity to gain valuable experience whilst also studying. The successful candidate will be interested in pursuing a career in administration and being part of our growing team. The post of Business Administration Apprentice (Attendance Assistant) at City Academy Norwich forms part of the high-profile Administration Services Team who support the teaching and learning provision across the Academy and provide a first point of contact for parents and carers. The person appointed will ensure the main school attendance register and all associated tasks are carried out in accordance with statutory requirements and the academy’s own attendance policy along with general tasks undertaken by the Academy Office team, reporting to the Attendance Manager. This is a 12 – 16 month developmental role that includes course fees, paid study leave and the opportunity to apply your learning in your day to day work. The post-holder will be expected to complete Business Administration (Level 2/3) apprenticeship. This is an integral post and the ideal candidate will possess strong team working skills, as well as the ability to work independently, attention to detail and have a keen interest in developing a career in administration. This will involve developing, implementing, maintaining and improving administrative services. The ability to communicate effectively with staff, students and parents and other external stakeholders face to face, via telephone and in writing will be an essential part of this role. What We Can Offer You All City Academy Norwich staff enjoy a number of non-contractual benefits, including: • Continued professional development that is relevant to you and your career path, • Free on-site car parking, • Discounts, reward cards & promo codes via our staff benefits platform, • A Cycle to Work scheme, • 24/7 access to our Employee Assistance Programme, at no cost to you The Trust is committed to safeguarding and promoting the welfare of children, therefore all applicants must be prepared to undergo a number of checks to confirm their suitability to work with children and young people. The Trust welcomes applications from all sectors of the community. In accordance with the Department of Education’s “Keeping Children Safe in Education”, references will be sought on all short-listed candidates before interview. To Apply If you feel you are a suitable candidate and would like to work for Sapientia Education Trust please click apply to be redirected to our website to complete your application.

The Magdalene Group is a well-respected, award-winning, innovative, women-only organisation, established in 1994, providing trauma- and gender-informed services with the violence against women and girls (VAWG) agenda at the heart of all that we do. We are seeking an experienced and values-driven leader to join our Senior Management Team as Head of Women’s Services. Working closely with the CEO, you will play a key role in delivering our strategic priorities with a particular focus on developing our women’s homelessness strategy. This is a senior role with both strategic and operational responsibility, ensuring high-quality, compliant and impactful services for women and girls. The role · To lead the development and delivery of our women’s services, including a new housing provision strategy. · To ensure excellence in governance, safeguarding, compliance, and quality assurance. · To oversee service performance, impact measurement and for CEO and Board of Trustees. · To manage, support and develop staff, fostering a culture of learning and continuous improvement. · To build and maintain strong partnerships with funders, commissioners, and stakeholders. · To contribute to income-generation, tenders, and future service development. About you · You will be a strategic thinker with strong operational leadership, and a strong understanding of safeguarding, compliance and quality. · You will have experience developing partnerships and securing funding. · You will have a commitment to trauma-informed, client-led practice. · You will have excellent communication and report-writing skills. What we offer · 5% employer pension contribution. · Death-in-service benefit. · 27 days annual leave plus Bank Holidays. · Hybrid working. · Employee Assistance Programme (24/7.) · Cycle-to-work scheme. · Ongoing training, wellbeing initiatives, and career development opportunities. Additional information · Based at our Norwich office (with some home working.) · Enhanced DBS required. · Parking available. Apply now to help shape and lead services that support women and girls to rebuild their lives. Salary range: £32-£38,000 per annum (full-time equivalent). Hours of work: Minimum 30 hours per week, up to 37.5 hours per week. Flexibility will be required on occasion. This organisation is committed to safeguarding and promoting the welfare of children, young people and adults and expects all staff and volunteers to share this commitment. Recruitment of Ex-offenders and Equal Opportunities policies available. To apply, click the 'apply' button. If you require further information or require this information in other formats or we can help with accessibility needs at any point in the recruitment process, please telephone the office on 01603 610256. Closing date for applications: 5 p.m. Monday 25th May, 2026. Interviews will take place: Tuesday 2nd June, 2026.

Customer Service Advisor \n Hybrid Homeworking with office base in Norwich (Minimum 2 days a week in the office) \n Full time, 37 hours per week on rota basis covering our Operating hours 8.00am – 5.30pm, Monday to Thursday and 8.00am – 5.00pm on Friday \n Starting salary of £27,025 per annum, with future progression opportunities to £28,750 per annum \n Fixed Term Contract until end of December 2026 \n \n About the role \n \n We are looking for an experienced and proactive Customer Service Advisor to join our team on a contracted basis. The role is fundamental to providing an excellent service to our residents and be the first point of contact on our service line. \n \n The role will require you to: \n \n\n • Act as the first point of contact for residents by phone and email, providing a professional, empathetic and solution focused service.\n, • Provide a one stop service, handling a wide range of enquiries including repairs, rent, housing and general enquiries.\n, • Raise and schedule initial repairs, gathering accurate information to support correct prioritisation and effective resolution.\n, • Recognise and respond appropriately to expressions of dissatisfaction, including escalating issues or logging complaints in line with our procedures.\n, • Manage resident expectations by providing clear information on responsibilities, timescales and next steps.\n, • Maintain accurate and detailed records of all contacts, actions and decisions using our systems.\n, • Support residents to access and engage with digital services.\n, • Contribute positively to a busy service environment by taking ownership, being flexible and supporting team priorities.\n, • Work effectively in a busy call centre environment, managing high volumes of calls while maintaining accuracy and a positive customer experience.\n\n \n Please see job description for full details of the role \n \n About You \n \n The successful candidate will have: \n\n • GCSE passes Grade C / Level 4 in Maths and English (or evidence of similar level of proficiency)\n, • Experience in a customer facing role where clear and effective communication was essential\n, • Strong digital skills with excellent working knowledge of Microsoft Applications(such as Word, Excel and Teams)\n, • Ability to problem solve and be self-motivated\n, • Demonstrate a positive, flexible and resilient attitude, contributing to a supportive team culture and be able to adapt to changing priorities.\n, • Be a strong team player, working collaboratively with the immediate and wider teams to support service delivery, share knowledge and help meet team and service targets.\n, • Be results focused, contributing to the success of individual and team performance measures including call handling, response times and outcomes for our customers.\n \n We offer staff many great benefits such as: \n\n • Enhanced annual leave starting from 22 days, plus a day off for your birthday, a volunteering day and a personal day.\n, • Generous contributory pension scheme.\n, • Access to an Employee Assistance Programme to support you when you need it!\n, • Health Cash Plan – claiming for things such as eye tests and prescriptions as well as many other wellness and money saving perks.\n, • Utilities allowance to support hybrid home workers.\n, • Lots of training opportunities.\n

The Magdalene Group is a well-respected, award-winning, innovative, women-only organisation, established in 1994, providing trauma- and gender-informed services with the violence against women and girls (VAWG) agenda at the heart of all that we do. We are seeking an experienced and values-driven leader to join our Senior Management Team as Head of Women’s Services. Working closely with the CEO, you will play a key role in delivering our strategic priorities with a particular focus on developing our women’s homelessness strategy. This is a senior role with both strategic and operational responsibility, ensuring high-quality, compliant and impactful services for women and girls. The role · To lead the development and delivery of our women’s services, including a new housing provision strategy. · To ensure excellence in governance, safeguarding, compliance, and quality assurance. · To oversee service performance, impact measurement and for CEO and Board of Trustees. · To manage, support and develop staff, fostering a culture of learning and continuous improvement. · To build and maintain strong partnerships with funders, commissioners, and stakeholders. · To contribute to income-generation, tenders, and future service development. About you · You will be a strategic thinker with strong operational leadership, and a strong understanding of safeguarding, compliance and quality. · You will have experience developing partnerships and securing funding. · You will have a commitment to trauma-informed, client-led practice. · You will have excellent communication and report-writing skills. What we offer · 5% employer pension contribution. · Death-in-service benefit. · 27 days annual leave plus Bank Holidays. · Hybrid working. · Employee Assistance Programme (24/7.) · Cycle-to-work scheme. · Ongoing training, wellbeing initiatives, and career development opportunities. Additional information · Based at our Norwich office (with some home working.) · Enhanced DBS required. · Parking available. Apply now to help shape and lead services that support women and girls to rebuild their lives. Salary range: £32-£38,000 per annum (full-time equivalent). Hours of work: Minimum 30 hours per week, up to 37.5 hours per week. Flexibility will be required on occasion. This organisation is committed to safeguarding and promoting the welfare of children, young people and adults and expects all staff and volunteers to share this commitment. Recruitment of Ex-offenders and Equal Opportunities policies available. To apply, click the 'apply' button. If you require further information or require this information in other formats or we can help with accessibility needs at any point in the recruitment process, please telephone the office on . Closing date for applications: 5 p.m. Monday 25th May, 2026. Interviews will take place: Tuesday 2nd June, 2026.

• Salary: £39011.25 The opportunity to increase salary by £2,000 in 12 months: £1,000 after 6 months (following training and approval), and an additional £1,000 at 12 months., • Further salary uplifts as you learn new specialist skills. Are you looking for a different way to use your clinical skills, whilst gaining a better work-life balance? If you have a minimum of 12 months post-qualification & registration experience, have been practicing as a clinician for the last 12 months in the UK and looking for a role where you can use your clinical skills in a different way without stepping away from your profession - this may be the perfect next step for you. As a Functional Assessor with Ingeus you can expect: • Predictable hours, Monday-Friday 9-5pm, • Remote working, • Opportunity to enhance pay through skills progression, • 25 days annual leave (+BH) with the option to buy more, • Paid CPD + reimbursed registration fees, • Structured training programme to achieve formal DWP accreditation, • Clear career routes within Ingeus and the wider APM Group, • Carry out functional assessments with claimants via video & telephone to assess their ability to undertake activities of daily living., • Through the assessment process youll ask focused questions and use active listening and critical reasoning skills to gather accurate information., • Produce high quality, structured clinical reports on all claimants you assess, for submission to the DWP., • Review evidence, request and evaluate additional evidence when required and clinically triage cases to determine the correct assessment pathway. Is this role right for you? Many clinicians find the role of a Functional Assessor rewarding, but its also challenging at the same time and its not the right fit for everyone. This role would suit someone who: • Is open to a formalised programme of training to become a DWP approved Functional Assessor., • Is receptive to ongoing constructive feedback, ensuring our claimants continually get the very best experience., • Has confidence in their ability to use computers and in learning different software packages to complete detailed, high-quality reports for all claimants assessed., • You are not comfortable or are unfamiliar with technology., • You dislike writing detailed reports., • You prefer a more hands on approach to clinical care., • Youre not looking for a new direction in your clinical career or to embark on period of retraining into a new role., • You dont enjoy working in an environment with targets. Ingeus is a Disability Confident Employer. We welcome neurodiverse colleagues and provide a clear, supportive, step-by-step recruitment process. If you require adjustments or alternative formats, our recruitment team will be happy to help. We understand that everyones journey is different, and were committed to making our recruitment process as inclusive and accessible as possible. If you require any support or adjustments-whether thats help with the application, interview format, or anything else-were here to listen and work with you to find the best approach. xrnqpay Our goal is to ensure you can showcase your skills and potential in a way that works for you. Please dont hesitate to contact us at to discuss how we can support you Make sure to apply with all the requested information, as laid out in the job overview below. Remote working/work at home options are available for this role.

NORWICH Increase your chances of an interview by reading the following overview of this role before making an application. • Starting salary - £41,612.00 Salary at 12 months - £42,112.00 + benefits that includes quarterly bonus, private pension & medical insurance, • benefits that include quarterly bonus, private pension & medical insurance. Are you an experienced, motivated, high performing individual, with the desire to develop, learn and grow? Are you looking for a different way to use your clinical skills, whilst gaining a better work-life balance? If you have a minimum of 12 months post-qualification & registration experience, have been practising as a clinician for the last 12 months in the UK and looking for a role where you can use your clinical skills in a different way without stepping away from your profession - this may be the perfect next step for you. As a Functional Assessor with Ingeus you can expect: Predictable hours, Monday-Friday 9-5 & hybrid working. • Up to 10% annual bonus (paid quarterly), • 25 days annual leave (+BH) with the option to buy more, • Private pension scheme, • Private medical insurance, • Maternity and Parental Leave, • Paid CPD + reimbursed registration fees, • Structured training programme to achieve formal DWP accreditation, • Clear career routes within Ingeus and the wider APM Group, • A high performing, supportive clinically led culture, • £2000 refer a friend scheme, • Online shopping discounts, • Variety of other financial and lifestyle options, • What you'll be doing each day, • Carry out functional assessments with claimants face to face, via video & telephone to assess their ability to undertake activities of daily living., • Through the assessment process you'll ask focused questions and use active listening and critical reasoning skills to gather accurate information., • Produce high quality, structured clinical reports on all claimants you assess, for submission to the DWP., • Review evidence, request and evaluate additional evidence when required and clinically triage cases to determine the correct assessment pathway. Is this role right for you? Many clinicians find the role of a Functional Assessor rewarding, but its also challenging at the same time and its not the right fit for everyone. This role would suit someone who: • Is open to a formalised programme of training to become a DWP approved Functional Assessor., • Is receptive to ongoing constructive feedback, ensuring our claimants continually get the very best experience., • Has confidence in their ability to use computers and in learning different software packages to complete detailed, high-quality reports for all claimants assessed., • You are not comfortable or are unfamiliar with technology., • You dislike writing detailed reports., • You prefer a more hands on approach to clinical care., • You're not looking for a new direction in your clinical career or to embark on period of retraining into a new role., • You don't enjoy working in an environment with targets. Ingeus is a Disability Confident Employer. We welcome neurodiverse colleagues and provide a clear, supportive, step-by-step recruitment process. If you require adjustments or alternative formats, our recruitment team will be happy to help. We understand that everyone's journey is different, and were committed to making our recruitment process as inclusive and accessible as possible. xrnqpay If you require any support or adjustments-whether that's help with the application, interview format, or anything elsewhere here to listen and work with you to find the best approach. Our goal is to ensure you can showcase your skills and potential in a way that works for you. Please don't hesitate to contact us at to discuss how we can support you

Assistant Manager – South Croydon, Surrey Salary: £30,000 - £32,000 Lobster Recruitment are acting on behalf of their client, a well-established garage door If the following job requirements and experience match your skills, please ensure you apply promptly. installation company, seeking an Assistant Manager. Responsibilities: • Assist Branch Manager with all operational and administrative tasks, • Handle enquiries and sales, • Respond to emails and telephone enquiries, • Deal with customers face-to-face, • Perform occasional heavy lifting, • Check condition and quantities of delivered goods Essential Skills: • Supervisory, sales, and admin experience, • Leadership and sales skills, • Excellent written and verbal communication, • IT literate, • Teamwork and attention to detail Desirable: Benefits: • Salary based on experience, • Performance-related bonuses, • 4 weeks paid holiday, • Company health cash plan, • Pension contributions, • Friendly working environment with training

Could this be you? * Ambitious, tenacious and have the eye to spot a business opportunity * Excellent communication skills and a good level of IT literacy * Confident and concise on the telephone: able to lead a conversation and advise when needed * Determined desire to succeed and a highly

Job Title: Order Fulfilment Officer Salary: £13 per hour Job Type: Permanent Location: Long Stratton, NR15 Hours: Monday Friday - 30 hours per week ( seasonal extra hours available) We are recruiting on behalf of a purpose-led UK business specialising in plastic-free, natural and environmentally responsible personal care, home care, and wellness products. This is a permanent, role within a growing eco manufacturer and retailer based in Long Stratton, Norfolk. Our client is recognised for its commitment to zero greenwashing, plastic-free packaging, and naturally derived ingredients, with many products developed and manufactured on site using minimal and sustainable processing methods. The business exists to make eco living more accessible, affordable, and practical, offering everything from natural skincare and haircare to cleaning, dental and household essentials all designed to reduce environmental impact and avoid unnecessary chemicals. Key Responsibilities Picking, packing, and dispatching customer orders accurately Preparing parcels using plastic-free and recyclable packaging materials Maintaining stock organisation and supporting inventory control Ensuring all orders meet high quality and accuracy standards Supporting wider warehouse and fulfilment operations as required Providing excellent customer service and resolving queries via telephone, email, and chat. Mainta...

Job Title: Recruitment Consultant Job Type: Permanent Location: Norwich Days of work: Monday - Friday (8am-5pm) Salary: £26,350 / annum + commission and company benefits after qualifying period Here at ARC an exciting opportunity has arisen to join our Construction team in Norfolk. We are looking for a candidate that is ready to join a company that can elevate their career and development. The ideal candidate would have business to business sales experience both telephone and face to face, however this isnt essential. Responsibilities: • Candidate Search and Screening: conduct thorough searches and screenings to identify the best candidates for client job requirements., • Sourcing Methods: utilise various sourcing methods, including job boards, social media platforms, and networking, to attract top-tier candidates., • Relationship Management: Building and maintaining strong networks of candidates and clients through effective relationship management will be essential., • Candidate Support: Providing guidance and support to candidates throughout the hiring process, including resume writing, interview preparation, and salary negotiations., • Industry Knowledge: Staying up to date on industry trends and market conditions to effectively advise clients and candidates., • Business development: actively seek new clients to partner with through face to face meetings, calls and net...

Warings Furniture is a self-reliant, family-run business. We design, manufacture and deliver high-quality furniture to a variety of restaurants, bars, and hotels nationally and internationally. We are looking to recruit experienced and talented Office Administrators and Sales Coordinators Full Time, Monday to Friday, to join our busy team working in our modern open plan office in Larling, Norfolk. This role would be a great opportunity for an enthusiastic individual who is looking to progress and develop their career further and become a key player within our busy sales department. We require excellent customer service skills both verbally and written, and the ability to communicate on all levels together with a good telephone manner and a can-do attitude. In return we offer: * Competitive salary. * 28 days holiday (including bank holidays) * 3% Workplace pension * Modern open-plan office and a fantastic team spirit with colleagues * Free on-site parking. * Extra 5 days holiday after 5 years of service. We are located in a rural area; therefore, own transport is essential...

We are actively seeking a Support Events Executive in Norwich, this role is full time on a temporary basis until end of June 2026 - offering an immediate start Key Responsibilities: * Offer advice on resources and third-party suppliers to clients and colleagues. * When briefing suppliers provide a clear understanding of the client’s requirements. * Telephone/internet research to source suppliers, venues and/or other information relevant to a project * Processing all work via the in-house Event Booking system * Updating kit and stock records for client owned equipment on our in-house system * Occasional support for other teams – Event Support, Operations, Client Service * Working with relevant teams, including operations, workshop, creative, staffing, IT, finance * Playing an active support role on site at live events. * Running ad-hoc errands quickly and efficiently. * Being an all-round good egg – executing all of the above with a smile on your face and a spring in your step. Experience required: * Experience working in a fast paced admin role. * Excellent communicator. * Confident to deal with clients, colleagues and suppliers alike. Understand the correct method of communication i.e. email, phone, face to face. * Time management - prioritise and manage your own job list. Ability to multi task. Seek guidance from colleagues to help your workload prioritis...

Further your career and take on a new challenge as a WCA Assessor! We are now recruiting for hybrid working Nurses, Physiotherapists, Occupational Therapists and Paramedics to make the most of their existing clinical knowledge and take on a new role with a supportive, locally owned assessment provider. As a WCA Assessor you will be providing unbiased, comprehensive Work Capability Assessments (WCA) whilst ensuring a personalised, inclusive and empathetic service for the service user. Benefits Include: * Basic salary £39,500 * + 10% Performance bonus * Hybrid, Approx 2-3 days in clinic per week * Full time * Working Hours: Monday – Friday, 9-5pm (37.5 hours per week) * Training: Full time, 6 weeks’ * 25 days Holidays per annum * Company Laptop and Mobile Phone provided * Employee network groups * Scottish Widows Pension Your New Role: * As a WCA Assessor, you will conduct 5-6 assessments per day including telephone/face to face assessment and (Apply online only) word report. * Your cases and appointments will be spread throughout the day allowing you to have greater job autonomy to manage cases to conclusion. * You will assess the full range of health conditions and disabilities affecting the claimant, including physical, sensory, mental, intellectual and cognitive impairments. * You will have time built into your working rota for breaks, CPD, audi...

Job Title: Order Fulfilment Officer Learn more about the general tasks related to this opportunity below, as well as required skills. Salary: £13 per hour Job Type: Permanent Location: Long Stratton, NR15 Hours: Monday Friday - 30 hours per week ( seasonal extra hours available) We are recruiting on behalf of a purpose-led UK business specialising in plastic-free, natural and environmentally responsible personal care, home care, and wellness products. This is a permanent, role within a growing eco manufacturer and retailer based in Long Stratton, Norfolk. Our client is recognised for its commitment to zero greenwashing, plastic-free packaging, and naturally derived ingredients, with many products developed and manufactured on site using minimal and sustainable processing methods. The business exists to make eco living more accessible, affordable, and practical, offering everything from natural skincare and haircare to cleaning, dental and household essentials all designed to reduce environmental impact and avoid unnecessary chemicals. Key Responsibilities Picking, packing, and dispatching customer orders accurately Preparing parcels using plastic-free and recyclable packaging materials Maintaining stock organisation and supporting inventory control Ensuring all orders meet high quality and accuracy standards Supporting wider warehouse and fulfilment operations as required Providing excellent customer service and resolving queries via telephone, email, and chat. Maintaining onsite health and safety, including applying safe manual handling principles when lifting heavy items. About the Working Environment This is a hands-on operational role in a business where sustainability is not a marketing angle but a core operating principle. xrnqpay The company: Focuses on plastic-free and biodegradable packaging Sources and produces natural, minimally processed ingredients and products Prioritises reusability, recyclability, and waste reduction across operations Actively avoids greenwashing and emphasises transparent ethics Encourages eco-conscious working practices across all teams This is a hands-on role set across two spaces: an office and a warehouse. Candidate Requirements Reliable, punctual, and detail-focused Comfortable working in a physical, fast-paced fulfilment environment Strong organisational skills and consistency in accuracy Interest in sustainability or eco-friendly products (advantageous) Previous warehouse, retail, or fulfilment experience (desirable) Whats on Offer Permanent role with stable weekday hours (MonFri) 30 hours per week offering work-life balance plus extra seasonal hours available £13 per hour + statutory benefits Opportunity to work within a genuinely eco-driven business Friendly, purpose-led working environment

Service Engineer/ Field Service Technician – Spider is advertising on behalf of a leading industrial automation provider in the food industry who are seeking two Service Engineers / Field Service Technicians to join their After Sales team based in Snetterton, Norfolk on a full-time, permanent basis! Ensure all your application information is up to date and in order before applying for this opportunity. They are looking for an experienced Service Engineer / Field Service Technician with at least 5+ years’ experience in the installation and servicing of bespoke machinery, ideally within food or beverage automated production lines. They are also looking to take on a more junior Service Engineer / Field Service Technician, for whom full support, training, and career development opportunities will be provided. Fantastic company benefits include: Competitive salary: £33,000 - £45,000 per annum (OTE £35,000 - £48,000) depending on experience. Holiday: 25 days plus bank holidays Benefits: Company vehicle, Private medical care, 3% employer pension contribution, structured onboarding and ongoing training, career development opportunities within a growing international business, supportive and collaborative team environment About the role: As a Service Engineer / Field Service Technician, you will represent the business on-site at client locations, providing technical support, managing inspections and warranty-related work, and ensuring equipment is installed and operating to specification. The position is primarily field-based but also requires regular attendance at the Snetterton office for operational support, spare parts coordination, administration, and onboarding activities. Flexibility for domestic and international travel is essential, including assignments of up to three weeks. Main Duties and Responsibilities: Provide service, maintenance, and technical support to customers across the UK and internationally Install and commission equipment and full production lines Perform electro-mechanical assembly and basic component configuration (e.g. frequency converters, sensors) Assemble machinery from technical drawings and carry out scheduled maintenance and inspections Produce detailed service reports, including recommendations, and manage warranty claims in line with company processes Ensure equipment operates safely, efficiently, and to specification, while representing the business professionally on customer sites About you: You will be an experienced Service Engineer / Field Service Technician with a mechanical qualification or relevant experience in automated or industrial equipment, ideally including assembly and commissioning of production or automation lines. Strong mechanical and electro-mechanical skills are essential, including the ability to read technical drawings; electrical or welding experience is an advantage. The ideal candidate will have 5+ years’ experience, although applicants with strong transferable skills and practical experience will be considered. The role requires a reliable, detail-oriented individual able to work independently in physically demanding, customer-facing environments. Basic knowledge of pneumatics and hydraulics is beneficial. A full UK driving licence and willingness to travel are required, and forklift experience is advantageous. About them: This company provides cutting-edge post-harvest solutions for the fresh produce industry, offering machinery and systems that help customers optimise efficiency and productivity. Renowned for innovation, quality, and outstanding customer support, they foster a collaborative and professional environment that is both enjoyable and inspiring. Employees benefit from excellent opportunities for personal development and career progression within a growing, forward-thinking business. If you have the relevant skills and experience for either of the Service Engineer / Field Service Technician roles and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you. Please check your email inbox and spam / junk mail folder for any email correspondence for this role. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. Additional keywords: Field Service Technician, Field Service Engineer, Automation Technician, Commissioning Engineer, Maintenance Engineer, Electro-Mechanical Technician, Industrial Automation, Food Processing Equipment, Production Line Installation, Fault Finding, Mechanical Engineering, Technical Support, Industrial Machinery, UK & EU Travel This vacancy is being advertised and handled through Spider, the region’s Online Job Advertiser. We take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. xrnqpay As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application

Package Description: Urgent Primary Care Doctor (Face to Face) The Role Urgent care is where your clinical judgement matters most. Its where you see the full spectrum - from reassurance to escalation, from uncertainty to clarity - often within minutes. Its fast, varied, and genuinely impactful work. At IC24, were looking for Urgent Primary Care Doctors (Face-to-Face) who want to use their skills differently - with more flexibility, broader exposure, and the support of a truly integrated urgent care system. Urgent Care is one of the most exciting and evolving specialities in the UK. It involves the assessment and treatment of illness or injury requiring urgent medical attention, helping prevent life-threatening deterioration. Care is delivered across NHS 111 Clinical Assessment Services, out-of-hours GP services, Urgent Treatment Centres (UTCs), pharmacy pathways and coordinated system responses. This role is primarily face-to-face, based in urgent care settings such as UTCs and home visiting services. It also opens the opportunity to work remotely through Clinical Assessment Services (CAS), giving you flexibility to shape a portfolio that works for you. At IC24, urgent care is not fragmented - its connected. Youll be part of a system designed to support decision-making, reduce unnecessary admissions, and ensure patients are seen in the right place, first time. We are a key NHS partner and a leading organisation in developing urgent care as a speciality for GPs, including our flagship Unscheduled Care Coordination Hubs (UCCH) in Norfolk and Essex. What youll focus on ?Delivering high-quality, face-to-face care Ensure you read the information regarding this opportunity thoroughly before making an application. Youll assess and manage patients across urgent care settings, including UTCs and home visiting, seeing a wide range of acute and undifferentiated presentations. ?Making confident, timely decisions Youll prioritise clinical need, manage risk, and decide the most appropriate care pathway - whether thats treatment, referral, or escalation. ?Using your full clinical skillset Alongside face-to-face care, youll have opportunities to work in CAS, providing telephone triage and clinical advice as part of a wider system. ?Working as part of something bigger Youll collaborate with multidisciplinary teams, NHS 111, ambulance services and acute trusts to ensure safe, joined-up care for patients. ?Developing your clinical interests There are opportunities to get involved in areas such as frailty, end of life care, paediatrics, and complex acute presentations. ?Progressing your career For those interested, there are clear pathways into senior roles, including progression into Clinical Navigator positions providing system-wide clinical oversight and leadership. Flexibility that works for you We recognise that flexibility matters. This role offers structured face-to-face base working as part of the rota, alongside opportunities to take on additional shifts across CAS and UCCH environments. This allows you to balance in-person clinical care with remote working, depending on your preferences and availability. What matters in this role Were not looking for one type of GP - but there are some things that matter. Youre likely someone who: Enjoys the pace and variety of urgent care Is confident managing uncertainty and undifferentiated presentations Makes clear, safe clinical decisions under pressure Communicates effectively with patients and colleagues Works well within multidisciplinary teams Values flexibility, collaboration and continuous improvement Most importantly, you want to make a difference where it counts - in the moments that matter most for patients. Who are we? We are Integrated Care 24 (IC24), the leading not for profit Social Enterprise providing innovative and patient focused primary care services. IC24 is committed to improving access to health and social care for our patients and reducing the demand on secondary care services. IC24 provides services to over 6 million patients, including GP led out-of-hours services, NHS 111, primary care and secondary care support services. Location Norfolk Kings Lynn, Great Yarmouth or Central Norwich Face-to-face base working with opportunities for remote shifts Whats in it for you:- Hourly pay of £58.69 per hour plus enhancements for unsociable hours Opportunity to join the NHS Pension Scheme Enhanced Bank Holiday rates Additional annual leave above statutory minimum based on service Enhanced family leave (maternity, paternity and adoption leave and pay) Inclusive wellbeing benefits Employee Assistance Programme including free 24/7 independent counselling and occupational health services Professional development opportunities Free membership to our reward and discount platform Access to Blue Light Card and other NHS Discount Schemes Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory enhanced DBS with barring disclosure and two references. Closing date: 04/06/2026 We may close this vacancy early if we receive a high volume of applications, so we encourage you to apply as soon as possible. We celebrate brave ideas and brave people. .uk We have a duty to safeguard, protect and promote the welfare of those who use our services and our employees. This means we take every step we can to protect from harm, abuse and damage. We are committed to providing equal opportunities for all and encourage applications from ethnic minorities, those with disabilities, LGBTQ+ communities, neurodiverse individuals, and other under-represented groups. xrnqpay Were dedicated to creating an inclusive environment where everyone feels they belong. If you need any workplace adjustments during the application or interview process, or have accessibility requirements, please contact the recruitment team at .

We are looking for a motivated and enthusiastic Sales Executive with a can-do attitude to join our clients tight-knit team. This role is focused on converting inbound enquiries into sales, primarily via phone and email, for considered purchases averaging £3,000. The ideal candidate thrives in a customer-focused environment, is confident on the phone, and stays calm under pressure. Monday to Friday 9am to 5pm Temporary – initial 12 weeks Location: Brooke, NR15 Salary: Up to £35k Key Responsibilities: • Handle inbound enquiries from potential customers via phone and email., • Convert leads into sales through clear, confident, and consultative communication., • Build rapport and trust with customers, understanding their needs to recommend suitable solutions., • Maintain accurate records of customer interactions and sales activity in the CRM system., • Collaborate with the team to meet and exceed sales targets. Requirements: • Proven experience in inbound sales, telesales, and email sales., • Strong telephone communication skills and confidence in speaking with customers., • Calm, professional, and composed under pressure., • Ability to work independently with a proactive, “can-do” attitude., • Experience with Zendesk or familiarity with CRM systems is a strong advantage. About Contract Personnel: Contract Personnel are one of East Anglia’s longest-standing, leading independent recruitment agencies – established in 1989. Offering Temporary and Permanent recruitment solutions, we keep you updated with the latest opportunities and support you throughout your job search. Contact Rosie or Hannah at Contract Personnel for more details today!

A leading company based in the Suffolk area is seeking to appoint a Customer Support Administrator to join their business. The position will be administration focused, supporting the existing HR team. Responsibilities of the Administrator will include: • Answering internal telephone calls, • Responding to requests internally, • Following up on staff enquiries, • Working to quality standards, • Processing orders, • Delivering excellent levels of customer service, on the telephone, • Computer literate and confident using various IT systems - Excel and Word, • Attention to detail and solution driven, • Generating invoices and company correspondence, • Dealing with supplier invoices, • Ad hoc hotel and travel bookings supporting directors within the business Candidates should have a strong customer service background, excellent communication skills and be well presented. Applicants should be confident communicating in a customer focused environment and possess good organisation and administration skills. This is a great opportunity to join an established team as part of a highly successful organisation. The role is full time, permanent and offers an attractive salary based on experience within in a similar role. However the key to this role is finding the right individual so if you have a background in customer service within a fast paced business and feel this is the role for you - please do apply. . Full system and company training will be given

Call Centre – 4-Day Working Week OTE: £26,500 – £45,000 per annum Full Training Provided | Based in Hellesdon, Norwich Enjoy a 3-Day Weekend Every Week – Fridays, Saturdays & Sundays Off We are currently seeking confident and enthusiastic individuals to join our clients team in a dynamic sales environment. Previous sales experience is not required; however, a professional telephone manner and some background in customer service would be advantageous. This is an exciting opportunity to join a well-established organisation. The company is known for its commitment to customer satisfaction and supportive working culture. What We Offer: Competitive On-Target Earnings of £26,500 – £45,000 per annum Four-day working week (Monday to Thursday) Comprehensive, fully paid training Key Responsibilities: • Conducting outbound warm calls to customers who have already expressed interest, • Handling enquiries, processing applications, and booking appointments, • Building rapport and providing excellent customer service, • Maintaining accurate records within the CRM system, • Meeting performance targets and KPIs Key Skills and Attributes: • Excellent verbal and written communication skills, • A confident and professional telephone manner, • A positive, driven attitude with a willingness to learn Opportunities for progression may be available for individuals who consistently perform well and demonstrate leadership potential, although this role is primarily focused on delivering strong results in a sales and customer engagement capacity. If you are looking for a role that offers a healthy work-life balance, strong earning potential, and a supportive environment, we encourage you to apply

Regional Relief Sales Consultant - Norfolk Simon Acres Recruitment are looking for a personable, driven, and positive Regional Relief Sales Consultant for a well-established, highly successful, and growing Furniture retailer . The Regional Relief Sales Consultant is responsible for providing cover as/when needed in the client’s Dereham, Norwich, North Walsham, and Lowestoft branches. In this role your focus will be delivering exceptional customer service, sales advice, and creating an informed, honest, professional sales experience for our client's customers, both face to face and over the telephone. Valid UK driving license required Package: • Starting Salary: £23,690 - £26,780 Basic (DOE) + £45-50k OTE • Working Hours: 5 days per week (Mon-Sat 9am to 5:30pm, Sun 10am to 4pm) Hours may differ slightly depending on store • 45p per mile allowance for travel to stores that are not the candidate's base store Job specification; ● Maintain and develop both new and existing customers through excellent customer care and ethical sales methods ● Achieve your performance KPI's ● Provide outstanding customer service at all times, resolving all customer queries quickly and efficiently, managing situations to result in successful conclusions ● Being able to handle telesales calls in between the store's footfall ● Being able to adapt to new technology to help enhance customer experience ● Work flexibly and as part of the team, ensuring stock is replenished and displayed to the required standard ● Carry out daily cash handling routines ● Adhering to data protection policies at all times ● Changing POS and updating pricing changes within the store ● Ensuring the store is clean and presentable at all times The successful candidate will: ● Have excellent communication and interpersonal skills ● Have a positive and enthusiastic attitude ● Be smart and presentable at all times ● Have the drive to hit KPIs & targets ● Be able to listen to a customer's needs and match to an appropriate product ● Have experience of active sales with a proven track record Required Experience; Minimum of 1 year's retail sales experience Advantage - Furniture sales experience Perks; Holiday: 30 days & your Birthday as day off Extras: On-site Free parking, Staff & Family Discounts Simon Acres Recruitment are acting as the employment agency in relation to this vacancy

Sales Representative Red Recruitment is recruiting a Sales Representative for our client based in Norwich who specialise in 24/7 Care solutions on a Full time basis. This role is perfect for someone with an empathetic approach, who likes working in a fast-paced environment delivering outstanding customer experiences to vulnerable customers. Benefits and Package for Sales Representative: Salary: £24,004.50 Per Annum with on target earnings (Average OTE £36,000) Hours: 37.5 hours per week - Shift pattern between Monday - Sunday 8am - 8pm Contract: Permanent Location: Norwich Hybrid (70% in Office) 233 hours annual leave holiday increasing with length of service. Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more 24/7 employee assistance programme with an easily accessible app! Family and friends' discounts on our services & products Pension Scheme, up to 3% Company matched Free on-site parking Key Responsibilities of Sales Representative Handle inbound and outbound customer enquiries across phone, email, and digital channels with professionalism and care Generate and convert sales leads through proactive outreach and effective engagement Provide accurate product information and tailored recommendations Build strong customer relationships to encourage repeat business and loyalty Identify and promote upgrade opportunities that enhance safety, independence, and quality of life Clearly explain the benefits of upgraded devices and services Achieve and exceed individual and team sales targets, KPIs, and revenue objectives Spot up-selling and cross-selling opportunities in every interaction Prepare accurate quotations, process orders, and ensure timely follow-up Key Skills and Experience of Sales Representative: Have an excellent telephone manner Can build rapport with customers along with being patient and empathetic and spot opportunities to cross sell Are reliable, trustworthy and motivated 1 Year experience in customer facing role and display great customer service skills Comfortable using a CRM although training is provided Confident in both an inbound and outbound calling role If you have the relevant skills and experience as a Sales Representative and are interested in the position, please apply now! Red Recruitment (Agency)

IMMEDIATE STARTS AVAILABLE IF YOU WISH! My client are super busy! Sales Agent - 4/5 days a week! £29,000 k - £50,000 k per annum OTE, Salary PLUS commission Fully paid training provided 4/5 DAY-WEEK - every week Friday (if 4 days) , Saturday and Sunday off** No previous sales experience required - you must be confident on the telephone and have an upbeat and enthusiastic personality, with some previous customer service skills. A fantastic opportunity based in Hellesdon, Norwich, the successful candidate will earn an hourly rate plus generous commission, £29,000 - £50,000K OTE When it comes to direct marketing campaigns, this company are the experts. Serving the Eco home improvements and renewable energy industries, they are known for quality customer service. My client has an ethos of promoting from within, so there will be opportunities readily available for the successful Customer Service Advisor to progress to areas such as Team Leader and Senior Floor Leader given the right attitude. Your main responsibilities will include but are not limited to: * Making outbound calls - all warm calls! Everyone has expressed an interest in taking your call * Processing customers applications and converting to appointments/leads * Building rapport with customers * Updating the CRM system * Meeting KPI’s * WARM CALLING ONLY To become part of the team you must be driven and enthusiastic. My client are looking for someone who relishes problem solving and ensuring customers get the best service possible. In addition, the following key skills are essential: * Excellent verbal and written communication skills * Great Telephone manner * Confident and ambitious Benefits: * OTE up to 50k PLUS * Paid every hour you work PLUS bonus * Paid holidays * 4/5 days a week * every weekend off! * Pension Scheme Hours: 8.00AM- 6:15PM. 4 days per week. Monday - Thursday. Every week Friday, Saturday and Sunday off! If 5 days every Saturday and Sunday off I look forward to hearing from you yes YOU

While the role will involve some selling and converting enquiries into sales, the primary focus is on day-to-day distribution. This includes planning and coordinating deliveries, maximising loads from each truck, and ensuring excellent customer service throughout the order and delivery process. Strong verbal communication and problem-solving skills are therefore essential. Are you a Distribution and Sales Coordinator looking for your next permanent role? If so, please read on as we may just have the role for you. At C&H Quickmix, who you are matters. We want to get to know you. If you share our values and are proud of a job well done, collaborative in working well with others, and ambitious to make things better, then have a read of what we have on offer. We are currently looking for a Distribution and Sales Coordinator to join our friendly C&H Readymix (RMX) team based at our Costessey site, close to Norwich. This role is easily commutable from Norwich, Dereham, Fakenham, Drayton, Taverham, Aylsham, Wymondham, Cringleford, Attleborough, Spixworth, Poringland, and surrounding areas. We are working hard to create a dynamic and inclusive environment, and it’s important that our people come from a variety of different backgrounds. Therefore, prior technical experience isn’t always necessary for success. The Role As a Distribution and Sales Coordinator, you will have experience in a similar environment, providing distribution planning and sales support, working closely with logistics, production, and customer service teams across the Tarmac group. The role is largely operational, with responsibility for coordinating daily deliveries efficiently while ensuring customer requirements are met. Key Responsibilities (not exhaustive) Coordinate thedistribution and delivery of our Readymix (RMX) product range to customers Plan and schedule deliveries tomaximise vehicle utilisation and efficiency, ensuring the best use of available trucks Accurately process orders, delivery schedules, and changes, ensuring all information is correct and up to date Act as the key point of contact for customers regardingorder scheduling, delivery times, and queries Support the pricing and raising of quotes and follow these through to order conversion where required Work with the team to convert enquiries into orders, responding to inbound calls and emails in a professional and timely manner Maintain excellent customer service standards, demonstrating a confident and friendly telephone manner Resolve delivery, scheduling, or order issues promptly using strong problem-solving skills Prioritise and manage multiple tasks in a fast-paced environment Build and maintain strong working relationships with drivers, internal teams, and customers Develop product and industry knowledge to better understand customer needs and support sales activity where appropriatePlease note: Due to the location of the site, candidates must be able to travel to the work location without the use of public transport. The Ideal Candidate It is preferred that the successful candidate for the role of Distribution and Sales Coordinator will have experience in the following: SAP, CRM, and Microsoft IT systems Distribution planning, logistics coordination, or order scheduling Working collaboratively within a team to deliver high service levels Building positive relationships with customers and internal stakeholders Managing competing priorities while maintaining attention to detailIn addition, you will have: Strong interpersonal and communication skills Excellent problem-solving ability Confidence dealing with customers by phone and email Good numeracy and analytical skills A proactive attitude with a willingness to learn and developWhy Tarmac We don't just offer a job, we offer a career. Alongside this role, you'll have access to industry-leading rewards, development opportunities, and a culture that puts people first, including: Bonus scheme Enhanced holiday entitlement Contributory pension scheme Access to the Tarmac Reward website with discounts on retailers, holidays, etc. Access to our Employee Assistance helpline for free and confidential advice Access to join our Employee Communities (employee networks) we currently have nine communities inc.(REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause Training and development opportunitiesTarmac is committed to being a Forces‑friendly employer.If you’re coming from a military background, we’ll support your transition and help you build a successful career with us. We’re proud to be part of CRH, and even prouder to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.If you need any reasonable adjustments during the recruitment process, just let us know, we’re here to support you. Ready to build your future? Click ‘Apply’ to get started. Please note: we sometimes close roles early due to high interest, so don’t wait too long! #Tarmac #TarmacCareers #construction #salescoordinator Tarmac Trading Limited

About Us At Anglian we’re a leading home improvement company committed to providing high-quality products and exceptional service. Our success is built on innovation, dedication, and a customer-first approach. Join us to make a real impact in an exciting and fast-paced industry. The Role We’re looking for people who can have great conversations over the phone and online. Whether you have previous sales experience, or if you are brand new to the sector, we will provide the necessary training to ensure you succeed. This isn’t cold calling; these are all conversations with previous or interested parties, and your role as a Contact Centre Advisor is to turn those conversations into leads for our sales team. The ideal candidate will be focused, like working to targets, have strong communication skills and a fabulous telephone manner. Key responsibilities Engaging with prospective customers over the phone Maximising opportunities from call data and overcoming objections Securing a sales lead through outbound calls to previous enquiries Achieving set sales performance targets through excellent product knowledge and services available to the prospective customer Listen to what our customers want and walk them through our product ranges Securing an appointment for our sales team to meet our customer and complete the sale Meeting set targets through your product knowledge and excellent customer service What we're looking for Proven success in a telesales role and the ability to secure leads Great verbal communication skills A proven track record of meeting and exceeding sales targets, while providing an excellent customer experience Determination to succeed, focus to remain motivated, ambition to progress Skills in telesales, retail, estate agency or customer service desirable Basic IT skills Ability to work in a team and follow direction Being self motivated Why join us Competitive salary and performance related bonus up to an extra £9k per annum or £750 each month 31 days holiday, increasing to 33 days after 2 year’s service And additional paid day off for your birthday Regular team incentives, competitions, and rewards Paid time off annually to volunteer Comprehensive health & well-being benefits including access to in-house occupational health & well-being resources, discounted gym memberships, employee assistance programme, & mental health resources. Group perks & discounts on most major high street retailers including food shopping, days out, cinema, theatre, dining, mobile phones Heavily discounted employee purchase scheme on all Company products Break out games room Shift Patterns Thursday, Friday, Saturday and Sunday (30 hours) Saturday, Sunday, Monday , Tuesday (alternatively Friday, Saturday, Sunday, Monday) (30 hours) Ready to make a difference in the home improvement industry? Join us and be a part of transforming homes and improving lives. We're excited to welcome dedicated individuals to our team! Important Information About Right to Work We’re delighted that you’re considering joining our team. For this role, applications will only be accepted from individuals who already have the right to work in the UK, or who can independently secure this right. This position does not meet the Home Office requirements for employer visa sponsorship. If you’re unsure about your eligibility, you can find helpful information on the UK government website

Apprentice Stores Person – Redpack Packaging Machinery are looking for an Apprentice Stores Person to join their team on a full-time, permanent basis in Norwich, Norfolk, offering a hands-on development role supporting the Stores Department with the receipt, storage, issue, and dispatch of goods and materials. Company benefits include: Competitive Salary:£15,392 - £24,454 per annum (depending on age), with overtime paid at 1.5x after standard hours Holiday: 25 days annual leave per annum, plus bank holidays Pension: Contributory pension scheme (5% employee / 4% employer) Additional: Daily vending allowance, free fresh fruit every Tuesday and Thursday, and regular staff events and team-building activities. About the role: As an Apprentice Stores Person, you will support the day-to-day activities of the Stores Department, assisting with the receipt, storage, issue, and dispatch of goods and materials. This is a development role, providing full on-the-job training and learning opportunities in stock control, materials handling, and stores processes, with the aim of building the skills and knowledge required for progression within the department. The role includes working 37 hours per week, including college attendance, and offers structured training under the guidance of experienced colleagues Main duties and responsibilities: Assist with receiving deliveries, checking goods, and reporting discrepancies Support storage, organisation, and labelling of stock in the correct locations Issue parts and materials to production and other departments as required Support packing, labelling, and preparation of goods for dispatch Record stock movements accurately and assist with stock checks and cycle counts Follow health & safety procedures and maintain good housekeeping standards Undertake training in stock control systems, materials handling, and equipment use (e.g. pallet trucks and forklifts) About you: As an Apprentice Stores Person, you will be enthusiastic, reliable, and eager to learn, with a positive attitude and willingness to take on new challenges. You will have good organisational skills, attention to detail, and the ability to work well as part of a team. Good communication skills and a proactive approach are essential, along with a commitment to personal development and progression. Basic IT skills and an interest in stock control, warehousing, or supply chain management would be advantageous, but not essential. About Redpack Packaging Machinery: Redpack Packaging Machinery design and supply machinery solutions, supporting customers through installation, maintenance, and ongoing service. With a strong focus on quality, innovation, and customer support, they provide reliable engineering solutions across a range of industries. Please note: Candidates must be authorised to work in the UK. If you’re ready to move forward in your career as our Apprentice Stores Person, please apply by submitting an up-to-date CV. We look forward to hearing from you. No recruitment agencies, please Please check your email inbox and spam / junk mail folder for any email correspondence for this role. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. Additional keywords: Apprentice Stores Person, Warehouse Apprentice, Stores Assistant, Stock Control Apprentice, Warehouse Operative, Supply Chain Apprentice, Logistics Apprentice, Goods In, Dispatch. Apprenticeships, Apprenticeship. This vacancy is being advertised and handled through Spider, the region’s Online Job Advertiser on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application

IT System Specialist - Scooterpac is looking for an IT System Specialist to join our team full-time, in this newly created role, at our Head Office in Lowestoft, Suffolk. Fantastic company benefits include: Competitive Salary: £45,000 – £50,000 per annum, depending on experience Holiday: 31 days including bank holidays. Employee extras such as: Pension scheme, provision of company lunches 4 days per week and Employee Assistance Programme, with opportunities for career growth + more! About the role: We are seeking a capable, proactive and driven IT System Specialist to join our growing business in a newly created, standalone role. This is a highly hands-on position where you will take ownership of all things IT - from maintaining day-to-day systems and providing internal support, through to developing and implementing new digital solutions using web technologies, apps, and emerging AI tools. This is a full-time onsite role working Monday to Friday, 8:00am – 5:00pm. You must live within a commutable distance to Lowestoft as this is an office-based role. Main duties and responsibilities: Set up, configure, and maintain IT hardware, systems, and user accounts, including permissions and access control Monitor and maintain network performance, connectivity, and security, troubleshooting issues to minimise downtime Implement and manage cybersecurity measures, ensuring data protection, GDPR compliance, and backup/disaster recovery processes Provide day-to-day IT support across hardware, software, and business systems, including installation, updates, and user assistance Support cloud platforms such as Microsoft 365 and Google Workspace, managing data storage, access, and security Develop and maintain website functionality, performance, usability, and overall user experience Explore, implement, and support AI tools to improve efficiency, automation, and business workflows Assist with planning, developing, and maintaining internal apps and digital solutions aligned to business needs Proactively monitor systems, resolve issues, and carry out routine maintenance, updates, and improvements Contribute to IT strategy and continuous improvement by recommending and implementing new technologies to support business growth About you: As an IT System Specialist, you will be proactive, hands-on, and forward-thinking, with experience in IT support, system administration, or a similar role. You will have a strong understanding of networks, hardware, and software systems, along with experience or interest in web development, app development, and emerging technologies such as AI. You will be confident working independently and managing multiple priorities, with a solid understanding of cybersecurity and data protection principles. Strong problem-solving skills, attention to detail, and a calm, methodical approach are essential, along with a friendly, can-do attitude and strong communication skills. You will also be able to work across teams, support non-technical users, and bring a proactive mindset focused on improving systems and processes, alongside strong organisational skills and the ability to perform well under pressure. About Scooterpac: Scooterpac is a fast-growing, forward-thinking company dedicated to delivering innovative mobility products that enhance independence and quality of life. We are industry leaders in innovation, customer experience, and long-term dealer partnerships. If you have the relevant skills and experience for this IT System Specialist role and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you. No recruitment agencies, please Please check your email inbox and spam / junk mail folder for any email correspondence for this role. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. Additional keywords: IT System Specialist, IT Support Engineer, Systems Administrator, Digital Solutions Engineer, Web Developer, Full Stack Developer, PHP Developer, JavaScript Developer, HTML CSS Developer, App Development, AI Implementation, Cyber Security, Cloud Platforms, Microsoft 365, Google Workspace, Network Support, IT Infrastructure, Systems Development, IT Technician, Software Support, Website Development, Automation, Digital Transformation, IT Strategy This vacancy is being advertised and handled through Spider, the region’s Online Job Advertiser, on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application

A leading company based in the Norfolk area is seeking to appoint a Customer Support Administrator to join their business. The position will be administration focused, supporting the existing business teams. Responsibilities of the Administrator will include: • Answering internal telephone calls, • Responding to requests internally, • Following up on staff enquiries, • Working to quality standards, • Processing orders, • Delivering excellent levels of customer service, on the telephone, • Computer literate and confident using various IT systems - Excel and Word, • Attention to detail and solution driven, • Generating invoices and company correspondence, • Dealing with supplier invoices, • Ad-hoc hotel and travel bookings supporting directors within the business Candidates should have a strong customer service background, excellent communication skills and be well presented. Applicants should be confident communicating in a customer focused environment and possess good organisation and administration skills. This is a great opportunity to join an established team as part of a highly successful organisation. The role is full time, permanent and offers an attractive salary based on experience within in a similar role. However the key to this role is finding the right individual so if you have a background in customer service within a fast paced business and feel this is the role for you - please do apply. . Full system and company training will be given

Accounts Payable Clerk Our client, a leading independent Oil & Gas operator, based in Norwich, are currently seeking an experienced Accounts Payable Clerk to join their busy finance team. This is a full time, 12-month Contract Hours: Monday Friday, either 08:00-16:00 or 09:00-17:00 can be completed. Key Skills / Experience Proven, in-depth knowledge of the Accounts Payable function Good working knowledge of Microsoft Office, particularly Excel Experience using SAP or a similar accounting system (desirable but not essential, as training will be provided) Strong written and verbal communication skills with the ability to build effective working relationships Ability to work independently using initiative, as well as collaboratively within a team Ability to work effectively under pressure in a fast-paced environment. Confident and professional approach when dealing with supplier queries and calls Strong sense of ownership and responsibility when resolving issues Understanding of cost centres and financial coding structures Adaptable, flexible, and open to change within team processes Excellent attention to detail and accuracy The Accounts payable Clerk will report to the Treasury and Accounts Payable Team Leader, this position will be an integral part of the finance team which currently processes high volumes of invoices, in excess of 45,000 per year. Key Responsibilities Include: Process supplier invoices and credit notes in accordance with agreed terms, conditions & internal financial controls Ensuring all invoices are processed accurately and efficiently through the electronic approval system. Processing invoices related to goods received, including matching to purchase orders as well as complex service invoices Ensure all supporting documentation is complete, attached and reviewed to support the audit and approval requirements. Ensure accurate coding of service invoices to the correct cost centres, working with cost controllers/budget holders where required. Take ownership of high-value and large contract invoices, including meeting with key suppliers to build and maintain strong working relationships Respond to supplier queries promptly and professionally via telephone, email, or in person escalating issues where appropriate Liaise with the procurement team as necessary to resolve invoice and supplier issues Work closely with internal departments to ensure processes are followed and queries are minimised. Complete supplier statement reconciliations and investigate discrepancies and resolve outstanding items in a timely manner Participating in a daily rota with the Accounts Payable team to manage the shared Accounts mailbox, ensuring all emails are responded to and invoices are uploaded correctly. Contribute to the continuous improvement of Accounts Payable processes, identifying opportunities to improve efficiency and reduce query volumes. Provide cover and support for colleagues within the Accounts Payable team during period of high workload or absence For further details of this exciting opportunity please forward a copy of your CV today! Todd Hayes Ltd is an equal opportunities employer. Due to the large number of applications we receive Im afraid we are unable to respond to everyone individually however your details will remain on file should another suitable opportunity become available moving forward. If we can take your application further, we will of course be in touch. Todd Hayes is acting as an Employment Business in relation to this vacancy. Todd Hayes Ltd TPBN1_UKTJ

My client is a reputable and well established wealth management firm with offices east of Norwich. At present my client is looking to add an experienced Paraplanner to complement their team of existing professionals. My clients approach, together with a loyal client base and a talented team, makes being a Paraplanner a great opportunity for someone who shares my clients ethos and values. The role As a Paraplanner you will have the opportunity to provide a more holistic financial planning solution, with access to a hub of knowledge, built up by the firms’ Partners who between them have over 50 years’ experience working in the sector. You'll support the Financial Planners in a variety of ways, ensuring a fully compliant service and excellent client experience is maintained at all times, with a view to developing your industry knowledge and experience of presenting research to clients. Responsibilities * * Analysis - full analysis of clients’ requirements, development of cash flow models and accurate recording of client data * Solutions - construction of financial planning solutions (investment, retirement, long term care planning, tax and IHT planning) supported by the production of computer models and reports * Recommendations - preparation of letters and reports (liaising with administrators), taking full responsibility for the client files and back office IT records throughout the advice process * Reviews - preparation of client reviews, updating cash flow models, investment performance reviews and production of supporting reports, discussion documents and computer models * Client Relationship Building - servicing client’s day to day needs, liaison by telephone, letter, email and attending meetings, including presenting solutions and recommendations * Coordination - working with colleagues within the Financial Planning team to ensure application and provider forms are prepared as required and clients are updated throughout the process * Partners – working with other professional advisers e.g. Solicitors and Accountants to implement an agreed action plan Requirements * * Chartered Financial Planner status – preferable or willingness to work towards * A minimum of a Diploma in Financial Planning and a requirement to keep abreast of compliance and regulatory changes * Four years industry experience – preferable • Excellent administrative, research, report writing and communication skills * Excellent analytical skills with a preference for working in a structured, planned manner * Ongoing self-development to maintain appropriate level of CPD for role Benefits - Competitive salary - Private Medical Insurance post probation - Attractive Employee Pension Scheme (7.5% employer & minimum 3% employee) - 25 days Annual Leave (plus buy and sell up to 5 days) - Office Christmas close (3-days) - Life Assurance - Health cash plan - Hybrid working - Discretionary performance related bonus - Employee Assistance Programme - And lots of flexible benefits to choose from

Package Description: Express new ideas, take initiative and save lives. Others talk about being brave, at IC24, were made that way. From providing high quality integrated urgent care for over six million people, to thinking of innovative solutions for our patients every role at IC24 is made to be brave. Are you a reliable, dependable, skilled IUC Advanced Clinical Practitioner (ACP), who is passionate and committed to delivering high quality health care in an integrated urgent care service environment? Do you really want to make a real difference to peoples lives? If you hold a non-medical prescriber qualification (V300 or equivalent) a Physical Assessment course level 7 or above, a minor illness qualification and some experience with palliative and End of life care and would like to join our professional team providing outstanding patient care to all ages then we would love to hear from you. As we provide an OOH service, you must be willing to work evenings and weekends. You will be responsible for assessing, diagnosing and treating patients of all ages with minor illnesses. As an independent prescriber, you will be responsible for safely prescribing medication to complement treatment plans for a range of medical conditions. You will usually be based at one of our out of hours locations within Norfolk and Waveney. We also support IUC CAS telephone-based services as part of our contract with the lead 111 service provider. You will be part of the multidisciplinary team which includes GPs; ACPs, and Prescribing Pharmacists.Patients will be referred to the CAS following a 111 pathways assessment, where you will be expected to use your clinical expertise to treat, advise or refer them on to the most appropriate service. This role is particularly suited to an autonomous clinician with a proven track record of delivering high quality care within the Primary Care setting with experience in dealing with a wide range of minor ailments.This is an excellent opportunity to make a difference to patients that develop an urgent care need or deteriorate during the OOH period and are therefore unable to access their own GP Surgery. You will receive a full induction and be supported by a Clinical Lead. Who are we? We are Integrated Care 24 Ltd (IC24), the leading not-for-profit Social Enterprise providing innovative and patient-focused primary care services.IC24 is committed to improving access to health and social care for our patients and reducing the demand on secondary care services.IC24 provides services to over 6 million patients, including GP led out-of-hours services, NHS 111, primary care and secondary care support services. IC24 operate the OOH Integrated Urgent Care Service throughout Norfolk and Waveney between 18:30 08:00 on weekdays and 24/7 over the weekends and Bank Holiday periods. Locations Across Norfolk and Waveney: we have dispatch locations in Norwich, North Walsham, Dereham, Thetford, Kings Lynn, Fakenham, Great Yarmouth, Beccles, and Lowestoft Hours Available Flexible shifts, including evenings, overnights and weekends, minimum 12 hrs per week. Bank hours also available Whats in it for you? Salary of £52,557.12 - £59,244.08 per annum, depending on knowledge, skills and experience Bank pay of £26.88 per hour Additional enhancements for unsocial hours and bank holiday working NHS pension scheme Additional annual leave above statutory, based on length of service Discount voucher scheme Learning and Development Opportunities Free 24/7 independent counselling service Free membership to our reward and discount platform Access to Blue Light Card and other NHS Discount Schemes Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, a full manual driving licence, completion of a satisfactory enhanced DBS check and 2 references. For a job description and person specification please see below We celebrate brave ideas and brave people. careers.ic24.org.uk We are committed to providing equal opportunities for all people and we particularly encourage applications from ethnic minorities, applicants with a disability and those from other under-represented groups. If you would like to discuss any reasonable adjustments before applying or would like an accessible version of any recruitment documents, please contact the recruitment team in the first instance on . TPBN1_UKTJ

Parts Sales Advisor Our client, a reputable automotive centre located in Norwich, Norfolk, is seeking a highly motivated and experienced Parts Sales Advisor to join their team. This is a fantastic opportunity for a skilled individual to utilise their automotive parts knowledge, deliver exceptional customer service, and contribute to the ongoing success of the business. The role offers a supportive working environment within a well-established company, ideal for career progression. Benefits: Competitive basic salary of £30,467 per annum Realistic on-target earnings of up to £35,000 including bonuses Monday to Friday, 8am to 6pm working hours One in three Saturday mornings, 8am to 12.30pm, on rotation Ongoing training and professional development opportunities Supportive team environment conducive to career growthDuties of a Parts Sales Advisor: Provide expert advice to customers on automotive parts and accessories to meet their needs Achieve personal KPIs and revenue targets by actively promoting relevant products and services Accurately identify, locate, and supply parts to ensure customer satisfaction Effectively utilise product promotions to meet sales targets Build and sustain strong customer relationships both face-to-face and via telephone Support the Sales Manager in achieving sales objectives and delivering excellent service Maintain in-depth product knowledge and stay updated on industry and competitor activity Handle customer enquiries efficiently within KPI frameworks Use company systems accurately for searching, ordering, and processing parts and documentation Follow up on customer orders, credit status, and ensure timely communicationRequirements of a Parts Sales Advisor: Previous experience as a Parts Sales Advisor, Parts Supervisor, or Parts Sales Representative is highly desirable Excellent communication and interpersonal skills Strong organisational skills with great attention to detail Ability to work effectively both independently and as part of a team Knowledge of automotive parts and the automotive industry preferred Proven track record of exceeding sales targets and delivering outstanding customer service Contact Danielle Axtell-Carty, Automotive Recruitment Specialist at Perfect Placement covering Norwich and Norfolk, today to discover more about this fantastic Parts Sales Advisor opportunity. Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today

Outbound Sales Representative Red Recruitment is recruiting an Outbound Sales Representative for our client based in Norwich who specialise in 24/7 Care solutions on a Full time basis. This role is perfect for someone with an empathetic approach, who likes working in a fast-paced environment delivering outstanding customer experiences to vulnerable customers. Benefits and Package for Sales Representative: Salary: £24,949.50 Per Annum with on target earnings (Average OTE £37,000) Hours: 37.5 hours per week - Shift pattern between Monday - Sunday 8am - 8pm Contract: Permanent Location: Norwich Hybrid (70% in Office) 233 hours annual leave holiday increasing with length of service. Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more 24/7 employee assistance programme with an easily accessible app! Family and friends' discounts on our services & products Pension Scheme, up to 3% Company matched Free on-site parking Key Responsibilities of Sales Representative Handle outbound customer enquiries across phone, email, and digital channels with professionalism and care Generate and convert sales leads through proactive outreach and effective engagement Provide accurate product information and tailored recommendations Identify and promote upgrade opportunities that enhance safety, independence, and quality of life Clearly explain the benefits of upgraded devices and services Achieve and exceed individual and team sales targets, KPIs, and revenue objectives Spot upselling and cross-selling opportunities in every interaction Prepare accurate quotations, process orders, and ensure timely follow-up Maintain up-to-date knowledge of products, services, and market trends Record all sales activity and customer interactions in our CRM Collaborate with colleagues across operations, marketing, and customer service for a seamless journey Contribute to continuous improvement by sharing feedback on customer needs and market opportunities Key Skills and Experience of Sales Representative: Have an excellent telephone manner Can build rapport with customers along with being patient and empathetic and spot opportunities to cross sell Are reliable, trustworthy and motivated 1 Year experience in customer facing role and display great customer service skills Comfortable using a CRM although training is provided Confident in both an inbound and outbound calling role If you have the relevant skills and experience as a Sales Representative and are interested in the position, please apply now! Red Recruitment (Agency)

Senior Associate Chartered Surveyor - Spider is advertising on behalf of a small professional surveying and property practice who are looking for a Senior Associate Chartered Surveyor to join their team on a full-time, permanent basis in Norwich, Norfolk (voted the best place to live in the UK by the Sunday Times). This is a great opportunity for someone looking to progress in their career to senior management role, as the current owners are looking at finding the right person to hand the reigns over to in the next two to four years . Fantastic company package include: Competitive salary:£45,000 - £55,000 per annum, depending on experience Holiday: 22 days plus Bank Holidays, with Christmas office closure Additional: Free on-site parking, flexibility and additional benefits after the qualifying period, clear career progression towards a senior management position About the role: They are recruiting for an experienced Senior Associate Chartered Surveyor to join a niche commercial surveying practice supporting its continued growth. In this role, you will provide expert commercial property advice across a varied caseload, including lease advisory work, rent reviews, lease renewals, acquisitions, disposals, and wider portfolio management. You will work closely with clients, legal professionals, and other stakeholders to deliver high-quality, strategic property advice. Responsibilities: Deliver strategic lease advisory services including rent reviews, lease renewals, acquisitions, disposals, and portfolio management for landlords and tenants Advise clients on commercial property assets across a varied caseload Liaise with clients, solicitors, and stakeholders to ensure smooth transaction processes Ensure compliance with RICS standards and relevant property legislation Maintain accurate records and documentation for all property transactions Support business development by identifying opportunities and developing client relationships About You: As a Senior Associate Chartered Surveyor, you will be a qualified MRICS Chartered Surveyor with a degree in Real Estate, Surveying, or a related discipline and proven experience in commercial property and lease advisory work. You will have strong knowledge of property law, valuation methods, and market trends, along with excellent negotiation and communication skills. You will be confident managing multiple projects and deadlines, building strong client relationships, and working collaboratively within a small team. A full UK driving licence and access to your own vehicle is essential. Why them: This practice is an established commercial property consultancy providing business-focused property advice to a portfolio of long-standing clients with interests across Norfolk and the wider UK. They are committed to delivering high-quality, strategic advice and maintaining long-term client relationships built on trust and expertise. The role is being created in response to increasing work load and to allow the current property director to move towards a part time position. If you have the relevant skills and experience for this Senior Associate Chartered Surveyor position and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you. Please note: Candidates must have the right to work in the UK without sponsorship. Please check your email inbox and spam / junk mail folder for any email correspondence for this role. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. Additional keywords: Commercial Surveyor, Chartered Surveyor, MRICS Surveyor, Property Surveyor, Estate Surveyor, Lease Advisory, Rent Review, Lease Renewal, Property Valuation, Commercial Property, Portfolio Management, Real Estate Surveyor, Property Negotiation This vacancy is being advertised and handled through Spider, the region’s Online Job Advertiser. We take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application

Job Title: Lead Paediatric Occupational Therapist (SI Qualified) FULL TIME/PART TIME - CAN BE TERM TIME ONLY IF PREFERRED Location: Norfolk (Field-based / Hybrid) Salary: Up to £55,000 + Benefits Sector: Private Healthcare / Education Role Summary We are seeking a highly experienced Lead Occupational Therapist to head a specialist paediatric service in Norfolk. This is a pivotal role combining expert clinical delivery with high-level advocacy within the SEND Tribunal process. The Split Clinical: 1 day per week in a specialist school setting + community-based interventions. Consultation: Remote/Home-based telephone consultations. Expert Witness: Dedicated home-working time for specialist report writing and attendance at SEND Tribunals (Virtual Attendance) Key Requirements Registration: HCPC Registered Occupational Therapist. Specialism: Minimum 2 years’ experience in Paediatrics with a focus on ASD/ADHD. Qualifications: Post-graduate Sensory Integration (SI) training is essential. Skills: Proven experience in writing high-level clinical reports; experience with Tribunals is highly desirable. Mobility: Full UK driving licence and access to a vehicle for travel across Norfolk. Why Apply? This role offers a unique balance of clinical autonomy and home-based flexibility. You will be the clinical lead for complex cases, ensuring children receive the funding and support they legally deserve through expert representation. For all the information on this role and the benefits included in this package or to discuss alternative rehabilitation roles we have available, call Marion on or email (url removed) Greys is a Specialist Recruitment Company who works with some of the UK’s leading organisations within the Healthcare industry. If you are an Occupational Therapist, Physiotherapist, Speech & Language Therapist or Rehabilitation Case Manager looking for Permanent Contact, Ad-Hoc or Sessional work please contact us

Only serious applicants apply Assessment date 29/04/2026 Start Date: May 2026 • Form part of a team of Call Handlers who will normally provide the first point of contact with telephone callers to the Trust, on a 24/7 basis, working rotating shifts. Where business continuity requires it, there may be a need to handle calls for one of the Trusts other two EOCs or to relocate to one of them on a temporary basis., • To respond to all incoming telephone calls to the EOC, giving emergency calls priority over non-emergency calls; placing lower priority callers on hold when required, to achieve this. (Where ACD (Automatic Call Distribution) is active, emergency calls may be answered automatically for the user), • Ensure the timely and accurate answering and recording of all requests for emergency resources (including doctors urgent requests and routine calls) using the Computer Aided Dispatch and appropriate clinical triage software., • Receive and record telephone calls from a range of personnel including hospital staff;, • other Health Service professionals and other Emergency Services., • Where rota’s or staffing levels require it, carry out duties within the “out of hours” control, either call handling or dispatching received calls., • This requirement like all duties is subject to the post holder having had appropriate training., • Provide advice to clients as directed by clinical triage protocols and procedures. This will involve following a set process when applying the clinical triage software. Complete the clinical triage process for each emergency call received, to the fullest extent possible, to allow all emergencies to be marked with an appropriate priority., • This is the means of ensuring that patients receive a response intended to reach them in a timely manner for their condition, whilst also indicating the right type of resource that should be allocated., • Utilise Computer Aided Dispatch, clinical triage software and Information Communication Technology (ICT), including; telephony, data, email, and fax, to achieve effective communication with clients and EOC/operational staff. Ensure ICT systems are used appropriately, and report systems failures to the Call Handler Team Leader/Duty EOC Officer. In the event of a systems failure all staff are required to initiate any appropriate steps in line with standard operating procedures, to support the EOC in maintaining business continuity. June 2010 V2.1 10., • To be familiar with a manual method of logging calls on the appropriate forms when electronic methods are unavailable or inappropriate., • To produce, maintain and collate appropriate control records, complying with administrative procedures in accordance with Trust policy., • To take charge of an incoming call; managing patients, relatives, and the general public in a calm professional manner and treating them with dignity and respect at all times, • Be able to (and be able to recognise the need to), modify and adapt methods of communication to account for the differing needs of patients and callers especially in stressful and difficult situations

The Role You will be responsible for the day to day management of customer accounts, developing existing relationships and spotting new opportunities to ensure profitable growth. You will create and manage a sales pipeline, regularly communicate with your customer accounts by telephone, email and in person, and oversee the customer experience throughout the business. Role Responsibilities * Manage existing customer accounts and potential customer relationships * Creating and managing opportunities * Manage and maintain customer account plans and strategic direction * Achieving all relevant KPIs and ensuring the continued year on year growth of OPEX and CAPEX sales * Producing customer forecasts and strategies * Meeting and presenting to customers regularly * Escalating customer issues through the wider company * Attending network events * Spotting development opportunities with your customers * Providing exceptional customer service * Spotting development opportunities with customers to cross-sell other established services * Strategising the long-term growth of your customer accounts * Generating ideas with the Solutions Team and assist with implementing process improvements or new product offerings * Contributing to inter-departmental projects that contribute to wider company objectives * Adhering to company policies * Maintaining accurate records using company systems such as Microsoft Dynamics * Understanding and adopting company values * Being responsible for your own and other people’s Health & Safety at work Skills, Knowledge & Experience * Managing existing and potential customer relationships * Creating and managing opportunities * Ensuring the continued year on year growth of OPEX and CAPEX sales * Producing customer forecasts and strategies * Regularly meeting and presenting to customers * Escalating customer issues through the wider company * Attending networking events * Knowledge of Microsoft Dynamics or similar CRM systems * Time management and organisation * Analytical and problem-solving skills About Acora Acora are a progressive full-stack full-service business technology services partner, built for the AI era. Combining the capabilities of a Managed Service Provider (MSP), Managed Security Service Provider (MSSP), IT Consulting, Professional Services and Development company, Acora helps customers achieve breakthrough results - often quicker and at lower risk than they thought possible. We believe in a better working world, where our customers are confident to fully embrace the AI opportunity and generate economic impact. Our Values We’re proud to share the values we live by. They’re not dusty abstract concepts. Our values define our culture: they act as a promise to our customers and a constant challenge to ourselves, both as individuals and as a team, to be Game-Changers. #1 BE THE BEST YOU CAN BE We challenge ourselves to raise our game each day. By embracing a mindset of growth, we continuously strive to improve ourselves, our ways of working, and the service we deliver to our customers. #2 WE DO WHAT WE SAY When we make a promise, we follow-through - no excuses. We don’t leave anyone hanging or walk away from challenges. Reliable and focused, we value clear communication to build trust and give customers, and colleagues, the confidence they can count on us every time. #3 TOGETHER WE WIN Business is the biggest team sport of them all. By communicating well, breaking down silos and staying aligned, we create clarity and focus. Strong relationships, shared goals and commitment make us a winning team – for each other and for our customers. How to become an Acoran . . . If you would like to be considered for this position and want to be part of a growing & innovative company . . . Click "apply" now. To be considered for this position, you must have full rights to work in the UK. Equal Opportunities at Acora Acora is an equal opportunity employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age. We hire our people on the basis of qualifications, merit, skills, and business need. We are a Level 1 Disability Confident Committed Employer and will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request any reasonable adjustments. Join us at Acora in creating a workplace where everyone can succeed and make an impact. We look forward to welcoming you to our team

Package Description: Urgent Primary Care Doctor (Face to Face) The Role Urgent care is where your clinical judgement matters most. Its where you see the full spectrum - from reassurance to escalation, from uncertainty to clarity - often within minutes. Its fast, varied, and genuinely impactful work. At IC24, were looking for Urgent Primary Care Doctors (Face-to-Face) who want to use their skills differently - with more flexibility, broader exposure, and the support of a truly integrated urgent care system. Urgent Care is one of the most exciting and evolving specialities in the UK. It involves the assessment and treatment of illness or injury requiring urgent medical attention, helping prevent life-threatening deterioration. Care is delivered across NHS 111 Clinical Assessment Services, out-of-hours GP services, Urgent Treatment Centres (UTCs), pharmacy pathways and coordinated system responses. This role is primarily face-to-face, based in urgent care settings such as UTCs and home visiting services. It also opens the opportunity to work remotely through Clinical Assessment Services (CAS), giving you flexibility to shape a portfolio that works for you. At IC24, urgent care is not fragmented - its connected. Youll be part of a system designed to support decision-making, reduce unnecessary admissions, and ensure patients are seen in the right place, first time. We are a key NHS partner and a leading organisation in developing urgent care as a speciality for GPs, including our flagship Unscheduled Care Coordination Hubs (UCCH) in Norfolk and Essex. What youll focus on ?Delivering high-quality, face-to-face care Youll assess and manage patients across urgent care settings, including UTCs and home visiting, seeing a wide range of acute and undifferentiated presentations. ?Making confident, timely decisions Youll prioritise clinical need, manage risk, and decide the most appropriate care pathway - whether thats treatment, referral, or escalation. ?Using your full clinical skillset Alongside face-to-face care, youll have opportunities to work in CAS, providing telephone triage and clinical advice as part of a wider system. ?Working as part of something bigger Youll collaborate with multidisciplinary teams, NHS 111, ambulance services and acute trusts to ensure safe, joined-up care for patients. ?Developing your clinical interests There are opportunities to get involved in areas such as frailty, end of life care, paediatrics, and complex acute presentations. ?Progressing your career For those interested, there are clear pathways into senior roles, including progression into Clinical Navigator positions providing system-wide clinical oversight and leadership. Flexibility that works for you We recognise that flexibility matters. This role offers structured face-to-face base working as part of the rota, alongside opportunities to take on additional shifts across CAS and UCCH environments. This allows you to balance in-person clinical care with remote working, depending on your preferences and availability. What matters in this role Were not looking for one type of GP - but there are some things that matter. Youre likely someone who: Enjoys the pace and variety of urgent care Is confident managing uncertainty and undifferentiated presentations Makes clear, safe clinical decisions under pressure Communicates effectively with patients and colleagues Works well within multidisciplinary teams Values flexibility, collaboration and continuous improvement Most importantly, you want to make a difference where it counts - in the moments that matter most for patients. Who are we? We are Integrated Care 24 (IC24), the leading not for profit Social Enterprise providing innovative and patient focused primary care services. IC24 is committed to improving access to health and social care for our patients and reducing the demand on secondary care services. IC24 provides services to over 6 million patients, including GP led out-of-hours services, NHS 111, primary care and secondary care support services. Location Norfolk Kings Lynn, Great Yarmouth or Central Norwich Face-to-face base working with opportunities for remote shifts Whats in it for you:- Hourly pay of £58.69 per hour plus enhancements for unsociable hours Opportunity to join the NHS Pension Scheme Enhanced Bank Holiday rates Additional annual leave above statutory minimum based on service Enhanced family leave (maternity, paternity and adoption leave and pay) Inclusive wellbeing benefits Employee Assistance Programme including free 24/7 independent counselling and occupational health services Professional development opportunities Free membership to our reward and discount platform Access to Blue Light Card and other NHS Discount Schemes Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory enhanced DBS with barring disclosure and two references. Closing date: 04/06/2026 We may close this vacancy early if we receive a high volume of applications, so we encourage you to apply as soon as possible. We celebrate brave ideas and brave people. careers.ic24.org.uk We have a duty to safeguard, protect and promote the welfare of those who use our services and our employees. This means we take every step we can to protect from harm, abuse and damage. We are committed to providing equal opportunities for all and encourage applications from ethnic minorities, those with disabilities, LGBTQ+ communities, neurodiverse individuals, and other under-represented groups. Were dedicated to creating an inclusive environment where everyone feels they belong. If you need any workplace adjustments during the application or interview process, or have accessibility requirements, please contact the recruitment team at . TPBN1_UKTJ

Air Conditioning Engineer Company based in Norwich Please be aware this role will have nights away. £17p/hr-£20p/hr My client are a friendly family business that have been trading for over 20 years and due to current growth they are currently looking for a qualified Air-Conditioning Engineer with time served. They are looking for someone with years of time served experience in installations, maintenance, fault finding and chillers. In particular commercial air-conditioning such as VRV's and must be experienced in large pipe works. They need someone that will complete all works to an exceptionally high standard and go above and beyond to complete works and that has the capability and willingness to train the less experienced engineers. Salary quoted is a guide and will can be negotiated for the right candidate that comes with a wealth of experience. They are not looking for newly qualified engineers they need someone that has been an experienced engineer for a number of years This will come with a company vehicle, mobile telephone, uniform, company pension. 20 days holiday to start with additional holiday after time served plus bank holidays and weekly pay. With this role there will be a lot of working away as there current projects are all a distance away so please do not apply if this does not appeal to you. Night out expenses are paid to cover meals plus all accommodation is pre-booked. Please apply with a copy of your CV together An immediate start can be possible however they willl wait for a period of notice for the right candidate. My client are an equal opportunities employer. Job Type: Full-time Salary: £17.00-£20.00 per hour Expected hours: 40 – 60 per week Benefits: * Company pension Schedule: * Monday to Friday Licence/Certification: * Driving Licence (required)

About Us At Anglian we’re a leading home improvement company committed to providing high-quality products and exceptional service. Our success is built on innovation, dedication, and a customer-first approach. Join us to make a real impact in an exciting and fast-paced industry. The Role We’re looking for people who can have great conversations over the phone and online. Whether you have previous sales experience, or if you are brand new to the sector, we will provide the necessary training to ensure you succeed. This isn’t cold calling; these are all conversations with previous or interested parties, and your role as a Contact Centre Advisor is to turn those conversations into leads for our sales team. The ideal candidate will be focused, like working to targets, have strong communication skills and a fabulous telephone manner. Key responsibilities Engaging with prospective customers over the phone Maximising opportunities from call data and overcoming objections Securing a sales lead through outbound calls to previous enquiries Achieving set sales performance targets through excellent product knowledge and services available to the prospective customer Listen to what our customers want and walk them through our product ranges Securing an appointment for our sales team to meet our customer and complete the sale Meeting set targets through your product knowledge and excellent customer service What we're looking for Proven success in a telesales role and the ability to secure leads Great verbal communication skills A proven track record of meeting and exceeding sales targets, while providing an excellent customer experience Determination to succeed, focus to remain motivated, ambition to progress Skills in telesales, retail, estate agency or customer service desirable Basic IT skills Ability to work in a team and follow direction Being self motivated Why join us Competitive salary and performance related bonus up to an extra £9k per annum or £750 each month 31 days holiday, increasing to 33 days after 2 year’s service And additional paid day off for your birthday Regular team incentives, competitions, and rewards Paid time off annually to volunteer Comprehensive health & well-being benefits including access to in-house occupational health & well-being resources, discounted gym memberships, employee assistance programme, & mental health resources. Group perks & discounts on most major high street retailers including food shopping, days out, cinema, theatre, dining, mobile phones Heavily discounted employee purchase scheme on all Company products Break out games room Ready to make a difference in the home improvement industry? Join us and be a part of transforming homes and improving lives. We're excited to welcome dedicated individuals to our team! Important Information About Right to Work We’re delighted that you’re considering joining our team. For this role, applications will only be accepted from individuals who already have the right to work in the UK, or who can independently secure this right. This position does not meet the Home Office requirements for employer visa sponsorship. If you’re unsure about your eligibility, you can find helpful information on the UK government website

Further your career and take on a new challenge as a Functional Analyst! We are now recruiting for hybrid working Nurses, Physiotherapists, Occupational Therapists and Paramedics to make the most of their existing clinical knowledge and take on a new role with a supportive, locally owned assessment provider. As a Functional Assessor you will be providing unbiased, comprehensive assessments for the Government’s disability allowance (PIP) whilst ensuring a personalised, inclusive and empathetic service for the service user. Benefits Include: • Basic salary £40,000, • 10% Performance bonus, • Hybrid, Approx 2-3 days in clinic per week, • Full time, • Working Hours: Monday – Friday, 8.30-5pm (40 hours per week), • Training: Full time, 6 weeks’, • 25 days Holidays per annum, • Company Laptop and Mobile Phone provided, • Employee network groups, • Scottish Widows Pension Your New Role: • As a Functional Assessor, you will conduct 3-4 assessments per day including telephone/face to face assessment and report., • As a Functional Assessor, your cases and appointments will be spread throughout the day allowing you to have greater job autonomy to manage cases to conclusion., • You will assess the full range of health conditions and disabilities affecting the claimant, including physical, sensory, mental, intellectual and cognitive impairments., • You will have time built into your working rota for breaks, CPD, audit amendments, requesting and reviewing further evidence and team meetings. Requirements • Qualified Nurse, Mental Health Nurse, Occupational Therapist, Physiotherapist or Paramedic., • 1+ years post qualification experience., • Valid registration on NMC or HCPC without restrictions., • Excellent communication skills and strong IT literacy

Are you looking for a new role in the Financial Services sector, would you like to join a well-established Financial Planning firm who have an excellent working environment where you are well looked after and valued, well look no further… My client based on the outskirts of Norwich, who has been trading since 2010 are looking for an experienced Administrator with a strong background of working in an IFA Practice setting or a similar Financial services role, to join their friendly group of existing staff. The ideal candidate will have a minimum of two years’ experience working in the sector and have previously used the back-office system intelligent office as well as knowledge of the platform such as Transact, Standard Life, Elevate and OMW (desirable, not essential). Above all else, you will be a great person to work with, a hard worker and a team player. My client offers advice with regard to pensions, SIPPS, Savings, Investments, Protection Plans as well as Trust Planning. Role purpose This is a key role to provide a first-class proactive support service to the Advisers and clients. Working closely with the Advisers, Directors and Paraplanners, you will be responsible for ensuring the client always receives the highest level of service. You will need to enjoy working as part of a successful team and be able to actively contribute towards a common goal. You will be expected to arrange plans and investments as recommended by the Advisers and provide administrative and technical support to enable them to advise their clients accordingly ensuring compliance and regulatory requirements are adhered to. You will be fully accountable and self-reliant and be able to produce accurate work with minimum input from others. It is expected that you are working towards the CII or CISI professional qualification benchmark or be committed to achieving this. My client will assist you with financial support for further training and examination where relevant, but you will be expected to take full responsibility for your continuous professional and personal development. Relevant Skills and Knowledge • Good understanding of financial services terminology., • Knowledge of financial services solutions and associated regulatory and compliance requirements (for example tax efficient investments, retirement provision, investments, protection, ‘know your client’)., • Ability to multi-task and juggle a busy and varied workload., • Ability to accurately follow a process. General Responsibilities • Liaising with product, wrap and solution providers., • Developing and maintaining internal relationships across the business, communicating effectively., • Responding to internal and external queries promptly., • Ensuring processes and procedures are followed and service standards are met., • Time and priority management. Specific Responsibilities Arranging agency servicing transfers and ensuring plan information is accurate and up to date Keeping up to date with IT and back-office systems changes to ensure efficiency and accuracy Preparing files for review meetings (both annual, half yearly and ad-hoc), writing agendas and ensuring post meeting actions are processed within service level agreements Diary and task management of client work Processing and submitting new business Processing and submitting changes to existing plans, investments and policies (for example amendments to premiums, withdrawals, funds) Producing plan, policy, fund information Ensuring the client file meets auditing expectations Annual re-assessments of suitability Annual drawdown re-assessment Processing changes to client details and liaising with 3rd parties to ensure changes are accurately completed Data extraction, checking and analysis Prioritising work and contributing to the team and business goals Taking accurate minutes of meetings Client communication (letter, email, telephone and face to face) Bulk mailing (letter and email) Assisting with implementing and improving administrative processes Ensuring new client signs up are processed timely and accurately and the file is compliant, with the required servicing and fee schedule adhered to Accurate system updating Identifying and rectifying errors Preparing and dispatching client valuation reports Providing technical support to the Advisers and other team members Answering technical client queries Competent administration through wrap platforms utilized by the company Answering the telephone promptly and communicating positively and effectively Other ad hoc duties as required. Benefits My client have a flexible approach, operating a 37 hour week, you are able to start between 8 and 9 and leave anytime between 5 and 6, Fridays are 9-3 for everyone, you can take between 1 and 1.5hrs for lunch. Death in service 4 x salary Free Parking Standard pension, 3% employer contribution Holiday entitlement is 26 days (an extra day off for your Birthday if it falls on a working day). Financial assistance with further and ongoing studies

An established Inbound Tour Operator is seeking an experienced Group Sales Consultant to join them at this exciting time of expansion in the tailor-made group holidays team. Although being a lead in the UK domestic market, this fabulous travel company are also a key player in escorted European holidays. Operating to multiple destinations worldwide, their team members love holidays as much as their customers, and they are looking for someone who are share this passion! This position is fully office based in a listed building in the beautiful area of Norwich so if you are looking for a role that has a variety to it then please apply! JOB DESCRIPTION: Sourcing, and contacting new customers predominantly via telephone and email with the occasional in-person visits Maintaining, developing, and building relationships with existing customers, whilst identifying their needs to tailor-make group holidays Handling, processing, and confirming customer enquiries Meeting targets and deadlines Sourcing, negotiating rates, and contracting hotels Researching, and creating bespoke itineraries Preparing promotional materials for customers to help sell the holidays Processing and preparing correspondence via email and post Processing payments and invoices Occasional off-site visits to customers and business partners EXPERIENCE The ideal candidate will have a passion for the travel industry, a background in travel and tourism, or a minimum of two years working in a sales role. THE PACKAGE: Salary - from 26K - 28K DOE FULLY OFFICE BASED (no remote offered) Monday - Friday - office hours INTERESTED? Follow the instructions to apply, attaching your CV. This vacancy is being managed by / (phone number removed)

Business Administration Apprentice (Attendance Assistant) Location: Norwich Salary : Apprenticeship rate for those under 19 and those aged 19 or over and in the first year of their apprenticeship (to be updated in line with legislation) currently £8 per hour. Vacancy Type: Full time, Permanent Closing date: 19 th May 2026 City Academy Norwich is a dynamic, nurturing learning community with the highest expectations and aspirations for our students and staff. We strive to ensure that every child, irrespective of their starting point, receives an excellent education enabling them to become the best version of themselves. We are committed to ensuring all our students succeed and embrace the opportunities and experiences available to them. City Academy Norwich is part of the Sapientia Education Trust, working together to build a highly successful community Academy for all our students. The Role We are seeking to recruit an enthusiastic Business Administration Apprentice (Attendance Assistant) to join our busy Attendance Team. This is an exciting opportunity to gain valuable experience whilst also studying. The successful candidate will be interested in pursuing a career in administration and being part of our growing team. The post of Business Administration Apprentice (Attendance Assistant) at City Academy Norwich forms part of the high-profile Administration Services Team who support the teaching and learning provision across the Academy and provide a first point of contact for parents and carers. The person appointed will ensure the main school attendance register and all associated tasks are carried out in accordance with statutory requirements and the academy's own attendance policy along with general tasks undertaken by the Academy Office team, reporting to the Attendance Manager. This is a 12 - 16 month developmental role that includes course fees, paid study leave and the opportunity to apply your learning in your day to day work. The post-holder will be expected to complete Business Administration (Level 2/3) apprenticeship. This is an integral post and the ideal candidate will possess strong team working skills, as well as the ability to work independently, attention to detail and have a keen interest in developing a career in administration. This will involve developing, implementing, maintaining and improving administrative services. The ability to communicate effectively with staff, students and parents and other external stakeholders face to face, via telephone and in writing will be an essential part of this role. What We Can Offer You All City Academy Norwich staff enjoy a number of non-contractual benefits, including: • Continued professional development that is relevant to you and your career path * Free on-site car parking * Discounts, reward cards & promo codes via our staff benefits platform * A Cycle to Work scheme * 24/7 access to our Employee Assistance Programme, at no cost to you * Free access to our on-site gym Applications will be considered upon receipt, therefore early applications are encouraged The Trust is committed to safeguarding and promoting the welfare of children, therefore all applicants must be prepared to undergo a number of checks to confirm their suitability to work with children and young people. The Trust welcomes applications from all sectors of the community. In accordance with the Department of Education's "Keeping Children Safe in Education", references will be sought on all short-listed candidates before interview. To Apply If you feel you are a suitable candidate and would like to work for Sapientia Education Trust please proceed through the following link to be redirected to our website to complete your application.

Work-at-Home Telephone Interpreter – Sorani. We provide high-quality Telephone and Face-to-Face interpreting and translation services across all regions of the UK. We are currently recruiting Freelance Telephone Interpreters to join our growing team.

A healthcare provider in the United Kingdom is seeking a Clinical Advisor in Chippenham, Wiltshire.This full-time or part-time position offers a salary of £31,000 to £52,000+ per annum.The role involves ensuring compliance with clinical pathways, assessing patients over the phone, and managing hea

LanguageLine Solutions UK is seeking Freelance Telephone Interpreters fluent in Yemeni Arabic to provide high-quality remote interpreting services.