The Listing is looking for a confident, organised and proactive Sales & Events Assistant to join our team.
You’ll support the day-to-day sales and events operation, helping turn enquiries into confirmed bookings while ensuring clients receive excellent service from their first enquiry through to their event.
This is a customer-facing role, so excellent communication skills are crucial. You should be comfortable speaking with clients by email, over the phone and face-to-face, and confident conducting venue viewings.
Key Responsibilities
- Handle incoming event and booking enquiries via email and telephone in a professional and timely manner.
- Respond to clients, provide venue information, menus, packages and availability, and follow up enquiries to help convert leads into bookings.
- Proactively generate new leads and identify opportunities for corporate events, private parties, Christmas bookings and other functions.
- Conduct venue viewings with prospective clients, confidently presenting The Listing and its different event spaces.
- Follow up after viewings and maintain communication with prospective clients.
- Assist with preparing quotes, proposals and event information.
- Maintain accurate records of enquiries, leads, bookings and client communications.
- Work closely with the operations team to ensure confirmed event details are communicated correctly.
- Assist the Office Manager with day-to-day administrative and operational tasks.
- Help maintain relationships with existing corporate and event clients and encourage repeat business.
- Support the wider team during busy periods and with general office duties where required.
What We’re Looking For
The ideal candidate will have:
- Excellent written and verbal communication skills.
- A confident and professional telephone manner.
- A friendly, outgoing personality and confidence meeting clients face-to-face.
- Strong organisation and attention to detail.
- Good time-management skills and the ability to manage multiple enquiries at once.
- A proactive approach to sales and lead generation.
- Confidence following up leads and asking for the booking.
- Good computer and administrative skills.
- The ability to work independently while also being part of a busy hospitality team.
- Previous experience in hospitality, events, sales or customer service is desirable but not essential.
What Success Looks Like
Success in this role means responding quickly to enquiries, providing an excellent client experience, generating new opportunities and ultimately helping increase the number and value of events booked at The Listing.
We’re looking for someone who doesn’t simply process enquiries, but actively follows them up, builds relationships and looks for opportunities to turn interest into business.
Interviews today
- Experience
- Required
- Employment
- Full-time
- Schedule
- Monday to Friday
- Salary
- £30,000 – £32,500 yearly
- Benefits
- Bonuses
- Starting time
- Immediate start!
1 King William Walk, Greenwich, Greenwich, SE10 9JH, London
Bar • 11-50 Employees
Hiring on JOB TODAY since November, 2022
Located in Cannon Street. 5 min walk from Bank station and 15 min walk from London Bridge. Serving food all day, brunch, lunch and dinner. Bar heavy, cocktails, draft beers and wines. Group bookings and events.
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