Retail Sales Assistant
6 days ago
London
About Us Since its beginnings in 1969, selling antique jewellery in Chelsea’s Antiquarius market, Butler & Wilson has come to define bold, glamorous costume jewellery for generations of loyal customers. Led by charismatic design visionary and original founder, Simon Wilson, Butler & Wilson has long-led the conversation in how to best accessorise. A true heritage brand with a dazzling career spanning 55 years, Butler & Wilson boast collections of original pieces that inspire, empower and always tell a story. Drawing inspiration from the Art Deco Era of the 1920’s and 1930’s, Simon Wilson is a master of reinvention, constantly reimagining classic styles as new again and continuing to appeal to the next generation of Butler & Wilson woman. About The Role We are seeking an outgoing and bubbly Sales Assistant with a keen interest in fashion to join our store team. This role is an exciting opportunity for someone with a passion for jewellery and exemplary customer service. You will be based in our flagship store, working as part of our team to provide our clientele with an excellent in-store experience. The ideal candidate will have strong communication skills, a friendly and positive disposition, and a drive for sales. Requirements and skills • Proven working experience in retail sales, • Basic understanding of sales principles and customer service practices, • Proficiency in English, • Track record of over-achieving sales quota, • Solid communication and interpersonal skills, • Customer service focus, • Friendly, helpful, confident and engaging personality, • Basic administration skills Your Responsibilities • Keeping the store clean, tidy and organised., • Processing transactions, exchanges and refunds., • Advising customers with any queries they may have., • Occasionally helping with store merchandising., • Sharing your product knowledge to generate sales and provide an outstanding customer experience., • Remaining vigilant about security while on the shop floor., • Confidently communicating with the wider team., • Carrying out stock replenishment and keeping track of inventory., • Answering customer queries via email and telephone. Benefits • Staff Discount, • Commission Additional Information Salary: £24,800 per annum Work Schedule: 9:45AM – 6PM, 5 days a week including Saturday with Sunday and a weekday as days off. Location: London SW3 Employment Type Full-time Start Date Immediate