Hotel • 11-50 empleados
En JOB TODAY desde septiembre, 2017
75 rooms hotel in King's Cross
Publica una oferta y contrata
Taking and managing bookings, prioritising luxury customer service including greetings and advertising the salons services. Must have experience in managing booking systems as well as social media platforms. We are looking for someone to be the face of our salon that includes creating content as well as being involved in content needs to be flexible with hour's Must be expert in English speaking.
We are looking for a suitable Receptionist / Administrator to join our team. You will be responsible for supporting the team with administrative tasks. Responsibilities will include: • Liaising with Director • Specific tasks required by the Director such as diary management (organizing reservations, scheduling meetings, etc), answering the phone & emails, drafting correspondence, organizing the office. The ideal candidate: • Enthusiastic, proactive, punctual with excellent organizational skills • Ability to work in both a team environment and independently • Highly personable and friendly with great communication skills. • Must have knowledge in Excel, Word. • Good verbal and written English. Annually Salary: £27000 gross Hours: FULL TIME Schedule: Monday-Friday
Hotel Receptionist – California Hotel 3* Kings Cross Born in 1985, our 60 bedrooms California Hotel is a unique bed & breakfast, the first property opened within the Megaro portfolio. It has always been the leading character of the company, through its Art Deco look and vibrant bar & Terrace. We are now ready to enlarge our family and are looking for an experienced Hotel Receptionist, ideally experienced with the role using Rezlynx (PMS system) – although not a must to be considered for the position. The receptionist will be working on-site 4 days a week, managing check-in & check-out, reservations via calls and emails, always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will have to-do attitude and will be a hospitality professional, passionate about customer service and guest journey. The role reports directly to the Front of House Manager and requires someone with superb organisation and communication skills. The Hotel Receptionist will: · ensure arrivals, check-in & check out are managed smoothly and efficiently to the highest customer service level. · have great attention to details. · have great communications skills. · have excellent command of English, both verbal and written. · be extremely knowledgeable in regards to the company services, standards & products. · flexible on working hrs and duties. · have a great eye for details and will maintain guests’ record up to date at all time. · provide exceptional customer service and unforgettable experience. If you are looking for a vibrant, quirky operation, no need to look any further. Apply today and begin a new adventure with us.
Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Reception Supervisor! YOUR MISSION: - You will be part of a BIG MAMMA floor team! - You will be the perfect example of a Big Mamma brand ambassador by giving a warm, welcoming and professional first impression to each and every guest. - You will lead the host team, ensuring that all standards are maintained, bookings are maximised and that issues and complaints are resolved or escalated as needed. - You will master our bookings system, Sevenrooms, and ensure every booking and enquiry is managed. - You will be a good problem solver, responding appropriately when bookings don't always go to plan. - You will onboard and train the host team and assist the floor managers with the rota scheduling. - You will respect health and safety standards and maintain cleanliness and organisation across the floor. - You will spread magic and make our customers live the best moment of their day! - You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: - Big Smile and passion for Italian food! - Great energy, proactive attitude and team spirit - Excellent customer service, leadership and communication skills - Comprehensive knowledge of the floor operations - Previous experience as a head host/hostess or reception supervisor - Previous experience and knowledge of Sevenrooms - Flexible availability, including weekends and evenings OUR OFFER: - Permanent, full-time position - £18.21 per hour + Tronc Point - 5 days working week with 2 consecutive days off - Tasty staff food served family style - 15% Employee discount in all of our restaurants - £500 referral bonus when you refer a friend - Employee of the Month award - Open Up - free, confidential mental health and wellness support - Wagestream: Financial Well-Being platform that allows you to access your wages between paydays - Regular training \& growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma Up to $18.21 / hour
About the job Company Description The Hoxton Shepherd’s Bush is our fourth London Hoxton and located in the heart of Shepherd’s Bush, in the beating heart of an eclectic and diverse neighbourhood, with 237 playfully designed bedrooms and an all-day restaurant - Chet’s serving Thai American comfort food. Featuring a large open lobby with vintage seating and cosy corners, 237 bedrooms of different sizes, as well as a central wraparound bar and terrace, The Hoxton Shepherd’s Bush is perfectly located for exploring West London. Job Description What you’ll do… Support the running of our day to day Front Office, inspiring our receptionists to create a memorable, effortless Hox experience for our guests – from when they arrive, over the course of their stay and until they get their bill and head off again Work with all our teams on keeping our rooms nicely booked, and help our Front Office Manager with any overbooking levels Answer phones, sort out requests, give recommendations to the best show to see and the latest pop-up restaurant to try in the area - you're the one-stop-shop for our guests to turn to Work closely with our Housekeeping and Engineering teams to making sure everything is running smoothly when it comes to our guests’ stay. Qualifications What we’re looking for… It's all about attitude for us, someone who enjoys being helpful to others; that person who makes you feel confident they can answer any question and who you'd want to stop and chat to Individuals. You’re looking for a place where you can be you; no clones in suits here Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience You’re not precious. We leave our egos at the door and help get stuff done You’re up for doing things differently and trying (almost) everything once You want to be part of a team that works hard, supports each other and has fun along the way Additional Information What’s in it for you… Competitive salary 28 days holidays (inclusive of bank holidays), pension, and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders Treat yourself once in a while with lots of retail & hospitality perks through our partners Enjoy a free night at The Hoxton and a meal for two when you first start with us Goes without saying, but we’ll feed you during your shift Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work Extra time off to volunteer with one of our partner charities Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact Department: Reception The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
We are looking for a Receptionist/Maitre D to join the team as part of Caprice Holdings. Tucked behind Grosvenor Square sits the fanciful 34 Mayfair where the lavish menu is as lovely as the art-deco inspired interiors. Considered the hidden gem of Mayfair with its elegant terrace, the restaurant has been delighting diners since 2011. Open all day, the restaurants offers lovingly prepared dishes for lunch, dinner and weekend brunch, ensuring there is a menu with variety to suit all tastes and occasions. Working as a Receptionist within our Restaurants will give you exposure to a busy, high volume dining operation. Our Receptionist enjoy these benefits: Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group Unrivaled opportunities for progression across the Group Paid overtime 28 days holiday, increasing with length of service up to 5 extra days Recommend a friend scheme with great bonuses per individual referral Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadgets and much more Reward programmes, long service awards and staff recognition and incentives Caprice Holdings is a market leading prestigious restaurant group, with a rich history and long-standing reputation in the hospitality industry, we have grown from strength to strength opening our iconic restaurants across in London and now internationally. As we continue to expand, we offer structured career paths & hospitality training at every level to ensure your development and confidence grows with the group. Apply today and join us as a Receptionist. We promote a working environment in which equal opportunity and diversity is recognized, valued and encouraged. Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.
Monday to Friday & Saturday – with 1 day off during the week to compensate. Full Time - 10:00 – 18:00 and Saturday 11:00 – 17:00 Salary: £22,500 - £25,000 Depending on Experience This is a full time, fully office-based role We are seeking an experienced, reliable and organised Administration Assistant to join our busy, fast paced growing team, if you think this could be you then we would love to hear from you! What you will be doing!? You will play a crucial role in ensuring the smooth operation of all administrative tasks related to client tenancy, dealing with a high volume of details and checks in a detail oriented and fast paced environment. The main aspect of the role will be to conduct various checks on potential tenancy clients from thorough and accurate reference checks to documentation and status checks, in compliance with company policies and procedures. Communicate with clients providing them with necessary information and confirming bookings or rejecting requests when required. Review and process a large volume of client tenancy booking requests quickly and accurately with adherence to department and company requirements and guidelines. Conduct various checks on potential tenancy clients from thorough and accurate reference checks to documentation and status checks, in compliance with company policies and procedures. Communicate with clients providing them with necessary information and confirming bookings or rejecting requests when required. Informing the relevant department and relevant managers of any issues, discrepancies, additional requirements and tenancy rejections. Ensuring the correct rent, dates and holding deposits money has been collected and documented and all checks done with relevant departments and teams and departments informed. Maintain a large number of up-to-date records; reference checks, bookings, holding deposits. Ensuring property keys are available and accounted for; issue property keys to tenants in preparation and on confirmation of start of contract date and room key codes correctly updated in the system. Assist in resolving customer inquiries and concerns related to administrative tasks. Collaborate with other team members to ensure effective coordination and communication within the company, ensuring that all required departments are updated and aware of client information. Contribute to the continuous improvement of administrative processes, suggesting innovative ideas and implementing best practices. Uphold confidentiality and maintain a high level of professionalism in handling sensitive information. Be able to quickly respond to issues, queries and enquiries pre-empting any issue areas. Other property administration tasks in line with company requirements as and when they arise. Do you have the following attributes? You have worked in a similar industry preferably and have proven experience in an administrative role. Great command of English written/oral, a good communicator with colleagues and other stakeholders. Work with minimal supervision and with a proactive and positive attitude. Have good knowledge of Word, Excel, calculations, with strong attention to detail and accuracy. Have great organisational and time management skills, ability to priorities and be flexible Are reliable and be able to adapt to changing priorities and deadlines. We offer our employee the following benefits: Fresh fruit available each day Regular paid for eye sight test Staff Benefits-Discounts scheme app Company closure for Christmas to New Year Additional annual leave and SSP top up pay accrual with length of service 1 day off on your birthday 1 wellness day off per year
Job Overview We are seeking a dedicated Security Officer/Concierge to join our clients team for a period of around 3 months. The role, is a Monday to Friday role, with shift patterns varying from both day shifts and evening shifts, so you will need to be flexible. £17 per hour, paid weekly. Immediate start available. Duties: Monitor premises through regular patrols and surveillance systems Respond promptly to alarms and incidents, taking appropriate action as necessary Conduct thorough inspections of buildings, grounds, and equipment to identify potential security risks Implement loss prevention strategies to minimise theft and damage Maintain accurate records of daily activities, incidents, and observations Collaborate with local law enforcement when required during investigations or emergencies Provide first aid assistance when necessary, ensuring the well-being of individuals on-site. Skills Strong knowledge of loss prevention techniques and practices Proficient in the use of CCTV systems and surveillance equipment Ability to remain calm under pressure and handle emergency situations effectively First aid certification is highly desirable Excellent observational skills with attention to detail Strong communication skills, both verbal and written, for reporting incidents clearly