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IT Technician - SKYHAUS

Tecnología de la información

hace 3 horas4 vistas

The IT User Support Technician provides technical assistance to Skyhaus staff and clients using our digital and project-management systems. This role ensures all IT platforms, networks, and hardware operate efficiently, securely, and with minimal disruption to business operations.


Key Responsibilities:


  • Deliver first- and second-line support for software, hardware, network, and account-access issues.
  • Support staff and clients with the use, configuration, and troubleshooting of project-management tools and related applications.
  • Install, configure, update, and maintain company devices, including laptops, mobile devices, peripherals, and AV equipment.
  • Monitor and maintain network performance, Wi-Fi reliability, security controls, and backup procedures.
  • Manage hardware inventory, device lifecycle, asset tracking, and documentation.
  • Perform routine system updates, patch management, and antivirus monitoring.
  • Assist with onboarding/offboarding processes, user provisioning, and permission management.
  • Produce clear technical documentation, guides, and training materials for users.
  • Escalate complex technical issues and collaborate with external vendors when required.
  • Contribute to continuous improvement of IT processes and support workflows.

Skills & Requirements:


  • Strong troubleshooting ability across Windows, macOS, mobile OS, and cloud-based platforms.
  • Familiarity with networking basics (TCP/IP, switches, routers, Wi-Fi).
  • Experience supporting productivity and project-management software.
  • Excellent communication, customer-service, and problem-solving skills.
  • Ability to manage multiple priorities in a fast-paced environment.
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  • Experiencia
    Se requiere
  • Idiomas
    Inglés – Avanzado
  • Jornada
    Completa
  • Horario
    Monday to Friday 9am to 5pm
  • Salario
    32.000 £ – 35.000 £ anual
  • Inicio
    Incorporación inmediata

pin icon45 Holmes Road, NW5 3AN, London

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Técnico/a Informático/aLondon

Construction • 1-10 empleados

En JOB TODAY desde enero, 2025

Our approach includes careful design, construction, and renovation. Our commitment to achieving exceptional standards efficiently and on a large scale has earned us global recognition.

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