Now Hiring: Café Manager — Black Rabbit Café
We’re looking for a new Manager to join our team at Black Rabbit Café — a small but mighty café, loved by locals and known as one of the best in the area.
We take pride in our amazing coffee, our warm, family-like atmosphere, and our loyal regulars who make every day special. To keep things running smoothly, we’re looking for a true leader — not a boss — someone who’s organized, fun, proactive, and ready to keep everything flowing before problems even arise.
Responsibilities include:
Perform all general staff duties when needed.
Oversee day-to-day operations across all areas of the café.
Delegate tasks, support staff, and ensure standards and procedures are always met.
Open and close the shop, maintaining cleanliness, food hygiene, and safety standards daily.
Ensure timely service and an excellent customer experience.
Cover shifts when required.
Create and manage staff rotas.
Review operations for efficiency and implement improvements.
Provide warm, attentive, and consistent customer service.
Handle customer complaints with confidence and care.
Monitor and respond to customer feedback.
Conduct regular staff training and ongoing development.
Communicate and coordinate HR and operational needs.
Recruit and onboard new staff.
Review performance and ensure motivation and satisfaction among employees.
Maintain all equipment and facilities in good working condition.
Manage cost control and stock levels.
Ensure all financial and performance targets are met.
Ensure compliance with all safety and legal regulations.
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What We Offer
A friendly, family-style work environment where everyone supports each other.
Competitive salary: £31,000 + service charge.
Free lunch every day.
Paid 30-minute lunch break.
2 days off a week
The chance to be part of a café that people truly love — and help it grow even more.
If you’re a natural leader who believes in teamwork, positivity, and great coffee, we’d love to meet you.
Join the Black Rabbit Café family — where small means special.
308 Old Brompton Road, Earl's Court, Kensington and Chelsea, London
Coffee shop • 1-10 Employees
Hiring on JOB TODAY since May, 2025
Black Rabbit Café is small, cozy, and loved by everyone. It feels like home with every cup.
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