Night Hotel Receptionist

Travelodge London Brent Cross is hiring housekeeping team members, if you like to work in a team please contact us.

Night Hotel Receptionist – California Hotel 3* Kings Cross Born in 1985, our 60 bedrooms California Hotel is a unique bed & breakfast, the first property opened within the Megaro portfolio. It has always been the leading character of the company, through its Art Deco look and vibrant bar & Terrace. We are looking to enlarge our family and are looking for an experienced Night Hotel Receptionist, ideally experienced with the role using Rezlynx (PMS system) – although not a must to be considered for the role. The receptionist will be working on-site 4 days a week (12 hrs shifts – 48 hrs per week), monitoring security of the property, responding professionally and promptly to emergency situation; communicating urgent issues to line manager or manager on duty always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented with great eye for details, and plenty of passion about customer service and guest journey. The role reports directly to the Front of House Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed at all times therefore communication is key. The Night Receptionist will: Possess comprehensive knowledge of the company PMS system, Rezlynx. Possess excellent presentation and interpersonal skills. Skilled in checking arrivals lists, credit limit reporting and cash handling. Knowledge of standard PC packages and computerized reservations systems. Proficient in handling general clerical and administrative tasks. Be flexible, will have great attention to detail. possess the ability to work independently. Excellent command in English, both in oral and written. · be extremely knowledgeable in regards to the company services, standards & products. · commercially and financially astute. · provide exceptional customer service and unforgettable experience. If you are looking for a vibrant, quirky operation, no need to look any further. Apply today and begin a new adventure with us.

Hotel Receptionist – 5* Hotel Kings Cross Born in March 2007, The Megaro Hotel is a 49-bedrooms boutique hotel. Part of St Pancras Hotels group, this is a unique property, unique in its style, combining art, luxury, and exclusivity under one roof. The Megaro proudly holds the world’s largest external hotel mural, seen and acknowledged by international artists. We are looking for an experienced Hotel Receptionist ready to join our wonderful team, experience with the role in a 5 Hotel would be ideal although not a must. The receptionist will be working on-site 5 days a week, managing reservation reservations (check-in & check-out), calls, and emails always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented and extremely knowledgeable, and passionate about 5-star service. The role reports directly to the Hotel Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately always briefed so communication is key. The Hotel Receptionist will: · ensure arrivals, check-in & check out are managed smoothly and efficiently to the highest customer service level · be a system superuser, updating guests’ history accordingly and understanding very well the management of room rates · be extremely knowledgeable in regard to the company services, standards & products · commercially and financially astute · flexible on working hrs and duties · have a great eye for details and will maintain guests’ record up to date at all time · provide exceptional customer service and unforgettable experience If you are looking for a vibrant yet high-end operation, no need to look any further. Apply today and begin a new adventure with us.

Reservations Assistant 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for a Reservations Assistant to join our Team, on either a Full-time or Part-time basis. The company benefits our Reservations Assistant will receive are: - 33 days holiday per year (including bank holidays) - Discounted gym membership with Nuffield Health & Gymflex - Birthday day off - Monthly well-being days with our Chiropodist, Reflexologist and Masseuse - Private medical insurance with AXA - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Free English Classes - Access to a company doctor - Eyecare vouchers - In-house industry training - Sponsored social events - Season ticket loans - Retail discounts with Edenred - Recommend a friend bonus of £750 - Staff Accommodation (subject to availability) - 20% Staff Discount at Birley Bakery - Nursery Workplace Scheme - Free freshly prepared meals on duty The responsibilities of the Reservations Assistant are: - Answering the main club line and being the first point of contact for callers to the club. - Transferring calls internally, taking messages, and passing on to the relevant department / person. - Taking reservations using Sevenrooms, making cancellations, changes and amendments. The Experience & Qualifications required of our Reservations Assistant are: - Experience of working in a luxury hotel, restaurant or private member’s club advantageous - Excellent phone manner and organisational skills - Knowledge of Sevenrooms booking system - Ability to multi-task Excellent rapport building and inter-personal skills - Good IT/Admin Knowledge The working hours - Either a Full-time or Part-time basis - Based at our Head Office in Mayfair, with shifts on a rota basis between Monday-Saturday - Sundays always off The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as Reservations Assistant at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter

Customer care and administration role in a dynamic and stylish media-tech focused coworking and managed space with meeting facilities, based in the West End, London.

The Role As the Site Officer, you'll be the face of Stef & Philips to our vulnerable tenants. From their initial check-in to our properties, through regular inspections, dealing with any issues, to their check-out once they move on, you'll provide consistent support. You'll work with colleagues to deal with maintenance issues, and with local authorities and supporting agencies such as social services and benefit providers to support the tenants. ** Main Duties & Responsibilities** - Provide a professional and friendly reception service, greeting and signing in and out all visitors to the building. - Conduct hourly patrols around the building to ensure there are no issues that need addressing. - Deal with residents queries and requests confidently, with a positive “can do” attitude and log requests or queries so that all staff are aware of issues. - Answer telephone calls in a polite and friendly manner and log all queries. - To ensure that any repairs or maintenance issues are logged and report to your manager to maintain the safety and security of the building. - Familiarise yourself with fire exit doors and assembly point. - Check the Fire panel for faults and report to your manager. - Maintain building security by following safety procedures. - Ensure Tenants are informed of their tenancy obligations. - Supporting tenants to manage and sustain their tenancies and signposting where extra support is needed. - Ensure all complaints are recorded, reported and addressed accordingly. - Ensuring periodic inspections are completed and recorded on forms and sent weekly to Allocation Team. - Support other departments with Health and Safety inspections. - Conduct check-in and check-out inspections. - Reporting any anti-social behavior, investigating causes and liaising with 3rd party agents if needed. - Assessing tenants’ suitability for properties while liaising with the allocations team. - Liaising with maintenance team in inspecting external contractor works. - Maintain a safe working environment. - Report all incidents or potential hazards. - When lone working adhere to the Service Level Guideline at all times, ensuring any concerns are raised as appropriate. - Ensure relevant policies and standards are followed at all times and maintained. - Attendance at staff briefings. - Maintain a professional attitude of service acting as a role model for all staff. - Act in a non-discriminatory, non-judgmental manner. - Respect people’s right to privacy and always maintain confidentiality. - On occasion you will be required to complete ad hoc responsibilities as authorised by your Line Manager and Leadership team. ** Skills & Knowledge** - Excellent interpersonal skills, with the ability to communicate effectively and maintain appropriate professional boundaries. - Ability to prioritise workload and work effectively in a high-pressured environment. - Close attention to detail. - A proficiency in the use of MS Office including Outlook and Word. - Strong administrative skills. - Previous experience in a similar position. - Strong team ethic, with the proven ability to work effectively and collaboratively within a team or independently with individuals at all levels. - Working on own initiative without close supervision and as part of a team. - Working flexibly in responding to the varying demands of the role in order to achieve agreed outcomes. Ideal but not Essential - Experience of using Salesforce or other CRM System. - Knowledge & experience working in customer Service or complaints resolution within temporary & emergency accommodation. - Knowledge of temporary accommodation government legislation. - Experience working with or for a local authority, housing association or housing provider.

5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for an Assistant Reception Manager to join our Reception Team. The additional benefits are: - 33 days holiday per year (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with AXA - Private dental insurance with Bupa - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £750 - Staff Accommodation (subject to availability) - Online retail discounts - Free English Classes - Freshly prepared meals whilst on duty The responsibilities of the role of Assistant Reception Manager are: - Ensuring the smooth and efficient running of the reception area at all times. - Supervising the team and ensuring the highest standard of customer service is upheld at all times. - To uphold the rules of the club while engaging with members in a friendly, professional manner. The Experience & Qualifications required of the Assistant Reception Manager are: - Significant experience in a similar position is essential - Experience of working in a luxury boutique hotel, restaurant or private member’s club. - Ability to demonstrate and instill exceptional customer service standards The working hours: Please note the working hours for this role are on a rota basis 5 days out of 6 from Monday - Saturday. The role requires flexibility to work any 9-hour shift across the operating hours of 7am and 3am. The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as Assistant Reception Manager at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter

"Be BIG" at Big Mamma 🍕 Join our FLOOR TEAM as a RECEPTION SUPERVISOR! The squadra is growing, and we are looking for very talented staff ready for a big challenge: The Best Customer Experience Ever! OUR OFFER: 💰Highly competitive salary ❤️‍🔥Full time role 🔒Permanent contract 😎 2 consecutive days off per week 🏝️ 28 days paid holiday 🍝 Meal on shift: we serve the staff meal before the lunch and dinner shift 🏆 Employee of the month award 📈 Regular performance reviews and wage evaluations 🤑 Employee discount on food and drink at our restaurants 🧑‍🤝‍🧑 Referral scheme: "porta un amico" bonus scheme - £ 500 when you refer a friend 🏋️ Continuous trainings, team buildings and career opportunities 🌍 Geographical mobility in UK & Europe across all our venues 💥 And much mooore! YOUR MISSION: 👉You will be part of a BIG floor team!! 👉You will report to the Assistant Floor Manager 👉 You will lead the Host/Hostess team 👉Welcome our many beautiful clients in to Circolo Popolare and coordinate the bookings and tables to guarantee a smooth service. 👉Embody Big Mamma values: you adopt a warm, smiling, professional attitude towards the customer, help your colleagues during service and adopt a "problem solver" attitude. YOUR SKILLS: 🍕Big BIG Smile! 🍕Great energy, proactive attitude and team spirit 🍕Boundless passion for pasta, pizza, tiramisu e tutti i buoni prodotti! 🍕Previous experience as Reception Supervisor is requested 🍕Experience working with SevenRooms is requested 🍕English advanced MORE ABOUT US: Big Mamma is a group of Italian restaurants founded in 2015 in Paris. With more than 10,000 customers per day, unique and iconic locations and authentic 100% homemade cuisine, the group currently includes more than 20 restaurants around France, UK, Spain, Germany and Italy.

🌟 Exciting Opportunity Alert! 🌟 We are looking for an experienced Senior Receptionist to join our vibrant Front of House team at Franco's on Jermyn Street, Green Park! 🏙️ Why Join the Franco’s Team? 💼 ✨ Competitive Pay: Earn £15 to £16 per hour, depending on experience, plus a yearly bonus! 💰 ✨ Fixed Full-Time Position: Work evening shifts from 4 pm, Tuesday to Saturday - Approx. 44 hours a week. 🌜 ✨ Generous Time Off: Enjoy Sundays off, 10 days off over Christmas, 4 days over the Easter weekend, and Bank Holidays. 🌴 ✨ Holiday: 28 days of holiday (including bank holidays) + extra days based on years of service. 🏖️ ✨ Professional Growth: Access training & development opportunities, including company-funded courses and career progression through ‘Flow Hospitality’. 🚀 ✨ Career Advancement: Opportunities to grow within both of our restaurants. 📈 ✨ Celebrate Success: Pass probation and enjoy a complimentary meal for 2! 🍽️ ✨ Employee Discounts: 50% off in both restaurants, Franco’s and Wiltons. 🍝 ✨ Great Benefits: Company sickness pay, pension scheme, uniforms provided and laundered, and meals while on duty. 🥗 ✨ Recognition & Rewards: Recommend a Friend scheme, Employee of the Month, and Employee of the Year awards. 🏆 Who Are We? 🤔 Franco’s, established in 1946, is one of London's first Italian restaurants, known for its traditional and contemporary Italian cuisine. 🇮🇹 Located on Jermyn Street, between Green Park and Piccadilly, we are a family-owned restaurant, managed by Director Jason Phillips, who brings a wealth of experience from The Savoy, The Avenue, and C London. 🍷 Our venue includes a bar area, a main dining room, and a versatile basement area that serves as two private dining rooms or additional seating. We’re open for breakfast, lunch, and dinner from Monday to Saturday, and closed on Sundays. 🥂 Check out more on our website: What Can You Bring to the Team? 💪 🎯 Experience: Previous experience as a Receptionist in a similar establishment, catering to 80-120 covers per service. 🎯 Hospitality Background: A must! SevenRooms & OpenTable experience is a bonus. 🎯 Customer Service Excellence: Top-notch customer service skills are essential. ⭐ 🎯 Strong Communication: Great organizational skills and a professional telephone manner. 📞 🎯 Calm Under Pressure: Maintain composure in a busy environment. 🎯 Passion & Pride: Show real passion for hospitality and what you do. 💖 🎯 Motivation & Commitment: A can-do attitude and a drive for success. 💥 🎯 Diverse Experience: Bring your knowledge and diversity to our team. 🌍 🎯 Enthusiasm to Learn: A genuine desire to grow and learn with us. 📚 🔍 Important: You must have the right to work in the UK, as we are currently unable to provide sponsorship. Join us at Franco’s, where tradition meets innovation! 🍴 Apply now and become a part of our incredible team! 🌟