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Job Description: We are looking for a dedicated and reliable Night Receptionist to join our front office team at Kings Cross Express Inn, London. If you take pride in delivering warm hospitality and enjoy working independently through the night in a busy and dynamic hotel, we’d love to hear from you. WE DON'T GIVE SPONSORSHIP. Position: Night Receptionist Location: Kings Cross Express Inn, London Job Type: Full-Time / Part-Time Shift Timing: 12-hour night shifts Pay Rate: £12.71 per hour Start Date: Immediate Responsibilities: Welcome and assist late-arriving guests with check-in and check-out procedures. Handle guest enquiries, reservations, and phone calls efficiently. Ensure guest comfort and safety throughout the night. Perform nightly audits and maintain accurate records. Monitor CCTV and coordinate with the night security or management team if required. Prepare reports and ensure a smooth handover to the morning team. Requirements: Previous hotel reception or customer service experience preferred. Excellent communication and interpersonal skills. Confident using PMS or hotel management software (training provided). Reliable, punctual, and able to work independently. Good spoken and written English. What We Offer: Competitive hourly pay (£12.21/hour). Paid training and career growth opportunities across our hotel group. Birthday day off as a special perk. Supportive management and a welcoming team environment. WE DON'T PROVIDE SPONSORSHIP VISA. If you are passionate about hospitality and enjoy the calm yet active atmosphere of night shifts.

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Citadines Trafalgar Square is seeking a confident Receptionist to become part of our Front Office Team. Our properties operate 24/7; therefore, the department works on an early (7am-3.30pm) or late (3pm-11.30pm) shift basis. Night shifts are also available and required on occasion. You will report to the Front Office Manager, supporting towards providing our guests with unique experiences and offerings to Live, Work and Play in infinite ways. Designed for the love of cities, Citadines offer travellers the comfort of a serviced residence and the flexibility of a hotel. A Receptionist will be responsible for: Offering a warm welcome and departure experience to our guests, managing expectations by constantly seeking opportunities to personalise their needs, travel purposes, plans, etc Taking initiative in accommodating the customers’ needs in a resourceful manner Being pro-active in the learning and development of administrative tasks, procedures, processes and standards and ensure correct practice Ensuring that all shift tasks are carried out according to the required standard and take responsibility in providing full handovers to all relevant parties/shifts. To be successful in the role of Receptionist , we require: Excellent guest engagement skills Ability to bring the guest experience to life throughout the hotel Willingness to learn and work with IT systems quickly Ability to communicate and organise yourself in line with different guest expectations A good command of English is essential, a second language is advantageous This is your opportunity to be part of our team as a Receptionist . We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott , Citadines , lyf , Oakwood , Somerset , The Crest Collection , The Unlimited Collection , Fox , Harris , POP! , Preference , Quest , Vertu and Yello . Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Time Management, Customer Focused, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Team Work, Communication Skills, Problem Solving

Night Manager – The Megaro Collection Kings Cross The Megaro Collection encompasses 3 distinctive hotels ranging from our 61-bedroom 3* hotel The California, our 33-bedroom and 8 apartments 4* Boutique townhouse The Gyle, and our 49-bedroom 5*property The Megaro. Each hotel offers a unique insight to life in one of London’s rising neighbourhoods and welcomes all guests to Argyle Square for an exceptional and personalised travel experience. We are now ready to enlarge our family, and we are looking for an experienced Night Manager who is a super user of Guestline PMS (Rezlynx), which is a must to be considered for the role. The Hotel Manager will be working on-site 4 days a week, with 4 days off, managing the guest experience from check-in to check-out, as well as being responsible for all health and safety, fire safety, and food safety compliance for all three properties. The Night Manager will be responsible for ensuring night audits, closing end of day, and reconciliation is completed correctly and according to company standards and procedures. The Night Manager will be fully responsible for the night receptionist team members, ensuring the property is running smoothly and the highest of customer service is delivered. The Night Manager will have an excellent command of English, both verbal and written; will be an expert in Health & Safety and Security (SIA qualification would be ideal but not a must to be considered for the role). The ideal candidate will be passionate, well presented, extremely knowledgeable, and passionate about 5-star service and guest journey. The role requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed at all times, so communication is key. The Night Manager will: • Possess comprehensive knowledge of the company PMS system, Guestline (Rezlynx)., • Possess excellent presentation and interpersonal skills., • Skilled in checking arrivals lists, credit limit reporting and cash handling., • Knowledge of standard PC packages and computerized reservations systems., • Proficient in handling general clerical and administrative tasks., • Coordinate with fellow Night Manager to ensure seamless operations and effective handover of tasks and information., • Be flexible, will have great attention to detail., • Possess the ability to work independently., • Excellent command in English, both in oral and written., • Be extremely knowledgeable about the company services, standards & products., • Be proficient in night audit duties, including running reports, closing the end of day, and ensuring reconciliation is completed to company standards and regulations., • Be commercially and financially astute., • Provide exceptional customer service and unforgettable experience., • Possess a strong know-how in health and safety policies and procedures., • Be truly passionate about guests’ journey and will possess great attention to details. If you are looking for a vibrant yet high-end operation, no need to look any further. Apply today and begin a new adventure with us.

Queens Hotel – Front of House Receptionist (Night Shifts) We’re a friendly, small North London hotel looking for an enthusiastic Front of House Receptionist for night shifts. Weekly Hours: 3–4 nights (27–34 hours/week) Shift Times: 3 PM – 10 PM & 10 PM – 8 AM Requirements: Strong English communication Excellent customer service skills Computer proficiency Full flexibility on weekly availability Join our team and help provide guests with a welcoming, comfortable stay!

Night Hotel Receptionist – The Megaro Collection Kings Cross The Megaro Collection encompasses 3 distinctive hotels ranging from our 61-bedroom 3* hotel The California, our 33-bedroom and 8 apartments 4* Boutique townhouse The Gyle, and our 49-bedroom 5*property The Megaro. Each hotel offers a unique insight to life in one of London’s rising neighbourhoods and welcomes all guests to Argyle Square for an exceptional and personalised travel experience. We are now ready to enlarge our family and are looking for an experienced Night Hotel Receptionist, experienced with the role using Rezlynx (PMS system). The receptionist will be working on-site 4 days a week (12 hrs shifts), monitoring security of the property, responding professionally and promptly to emergency situation; communicating urgent issues to line manager or manager on duty always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented with great eye for details, and plenty of passion about 5-star service and guest journey. The role reports directly to the Hotel Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed at all times therefore communication is key. The Night Receptionist will: • Possess comprehensive knowledge of the company PMS system, Rezlynx, • Possess excellent presentation and interpersonal skills, • Skilled in checking arrivals lists, credit limit reporting and cash handling, • Knowledge of standard PC packages and computerized reservations systems, • Proficient in handling general clerical and administrative tasks, • Be flexible, will have great attention to detail, • Possess the ability to work independently, • Excellent command in English, both in oral and written, • Be extremely knowledgeable in regard to the company services, standards & products, • Commercially and financially astute, • Provide exceptional customer service and unforgettable experience If you are looking for a vibrant yet high-end operation, no need to look any further. Apply today and begin a new adventure with us.

Night Hotel Receptionist – California Hotel 3* Kings Cross Born in 1985, our 61 bedrooms California Hotel is a unique bed & breakfast, the first property opened within the Megaro portfolio. It has always been the leading character of the company, through its Art Deco look and vibrant bar & Terrace. We are looking to enlarge our family and are looking for an experienced Night Hotel Receptionist, ideally experienced with the role using Rezlynx (PMS system) – although not a must to be considered for the role. The receptionist will be working on-site 4 days a week (12 hrs shifts – 48 hrs per week), monitoring security of the property, responding professionally and promptly to an emergency; communicating urgent issues to line manager or manager on duty, always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented with great eye for details, and plenty of passion about customer service and guest journey. The role reports directly to the Front of House Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is always briefed therefore communication is key. The Night Receptionist will: • Possess comprehensive knowledge of the company PMS system, Rezlynx., • Possess excellent presentation and interpersonal skills., • Skilled in checking arrivals lists, credit limit reporting and cash handling., • Knowledge of standard PC packages and computerized reservations systems., • Proficient in handling general clerical and administrative tasks., • Be flexible, will have great attention to detail., • possess the ability to work independently., • Excellent command in English, both in oral and written., • Be extremely knowledgeable in regard to the company services, standards & products., • Commercially and financially astute., • Provide exceptional customer service and unforgettable experience. If you are looking for a vibrant, quirky operation, no need to look any further. Apply today and begin a new adventure with us.