Optical Receptionist

Office & Admin

7 April 2024440 views

We are seeking a friendly and organized Optical Receptionist to join our team. The Optical Receptionist will be responsible for greeting patients, scheduling appointments, managing phone calls, and assisting with administrative tasks. The ideal candidate should have excellent communication skills, attention to detail, and a passion for delivering outstanding customer service.
Responsibilities:
Greet patients in a warm and professional manner and assist them with check-in procedures
Schedule appointments and confirm patient appointments via phone or email
Answer phone calls and respond to inquiries from patients, doctors, and other staff members
Verify insurance coverage and collect co-payments or payments for services rendered
Maintain patient records and ensure accuracy of information in electronic health records (EHR) system
Assist with administrative tasks, including filing, faxing, and scanning documents
Keep reception area clean and organized and ensure that all necessary forms and supplies are readily available
Requirements:

Previous experience in a medical or optical office setting preferred
Excellent customer service and communication skills
Strong organizational skills and attention to detail
Proficiency in computer skills, including Microsoft Office and electronic health records (EHR) systems
Ability to multitask and work efficiently in a fast-paced environment
Knowledge of vision insurance plans and medical terminology is a plus
Benefits:

Competitive salary and opportunities for advancement
Comprehensive benefits package, including health insurance and retirement plans (for full-time employees)
Paid time off and holiday pay
Continuing education opportunities and training
Positive and supportive work environment
  • Experience
    Required
  • Employment
    Part-time

pin iconKing George Avenue, Newbury Park, IG2 7SH, Ilford

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ReceptionistIlford

Hiring with us since April, 2024

Ayomi Wijesingha avatar icon
Ayomi WijesinghaActive 20 days ago

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