Project Manager

Location: Bexley, UK Position: Full-Time Manager Reports to: Sugars Owners Start Date: Spring 2025 About Sugars Sugars is a family-run, independent dessert café in Bexley that specialises in artisan ice creams, hot desserts, and seasonal specials. We aim to bring people together over sweet treats, celebrate local flavours, and create a cosy, welcoming space for both kids and adults. With a commitment to quality, creativity, and community, Sugars is the perfect place for dessert lovers of all ages. Role Overview We are looking for a passionate and experienced Manager to lead and oversee the day-to-day operations of Sugars. This is a full-time, hands-on role, ideal for someone with a love for desserts, customer service, and community. As the Manager, you will be responsible for ensuring the shop runs smoothly, maintaining a high standard of service, and leading a team to deliver an exceptional dessert experience to our customers. Key Responsibilities: Team Leadership & Staff Management: - Lead, motivate, and manage a team of dessert-loving staff, ensuring a positive and productive work environment. - Hire, train, and onboard new employees, ensuring they align with Sugars’ values and customer service standards. - Conduct regular performance reviews, provide constructive feedback, and foster ongoing staff development. Operational Excellence: - Oversee the daily operations of the shop, ensuring it runs efficiently and meets quality standards. - Manage stock, inventory, and ordering of supplies, ensuring ingredients and products are always fresh and available. - Handle cash management, including till reconciliation and overseeing daily financials. Customer Experience: - Ensure a high standard of customer service at all times, dealing with any customer concerns or feedback in a positive and professional manner. - Create and maintain a welcoming atmosphere that encourages repeat visits and community engagement. - Collaborate with the founders to create and implement seasonal specials, events, and promotions. Event Planning & Community Engagement: - Support and help organize events, promotions, and collaborations with local businesses or charities. - Maintain an active presence in the Bexley community, building strong relationships and brand awareness. Health & Safety Compliance: - Ensure all health and safety regulations are adhered to, including food hygiene and safety protocols. - Maintain cleanliness and organization of the shop, providing a safe environment for both staff and customers. Skills and Qualifications: - Proven experience in a managerial role within a customer-focused environment (preferably within hospitality or retail). - A passion for desserts, food, and creating memorable experiences for customers. - Strong leadership and communication skills, with the ability to inspire and manage a team. - Excellent organizational skills, with the ability to manage multiple tasks and priorities efficiently. - A proactive approach to problem-solving and the ability to remain calm under pressure. - An understanding of financials, including budgeting, stock control, and cash handling. - Knowledge of food safety standards and regulations. - Flexible availability, including weekends and holidays (especially during peak seasons). - Experience in event planning and community engagement is a bonus! Why Join Sugars? At Sugars, we’re not just creating desserts – we’re creating a community. As the Manager, you’ll be part of a growing, family-run business with a strong focus on customer experience and community engagement. We offer: - Competitive salary with opportunities for bonuses. - A fun, supportive work environment where creativity is encouraged. - Opportunities to make an impact on local events, seasonal specials, and future growth of the business. - The chance to be part of a passionate team and help bring our vision to life in the Bexley community. How to Apply If you're excited about leading a passionate team, creating memorable dessert experiences, and becoming part of a community-focused business, we’d love to hear from you! Sugars is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Working Hours: Monday – Friday 08:00 – 17:00, Location: Airtech Head Office (DA17 6BH) & site visits, Employment Type: PAYE Salary: depending on experience & qualifications Holidays: 20 days (5 kept for Christmas) + bank holidays Responsibilities: i. Technical Submittals preparation, ii. RAMS preparation, iii. Contracts for subcontractors preparation, iv. Quality test pack preparation, v. Supporting construction directors & managers.

The ideal candidate will be responsible for overseeing the planning, execution, and successful completion of air conditioning installation and maintenance projects. this role requires a deep understanding of HVAC systems, strong leadership skills, and the ability to manage budgets, timelines and teams effectively. The Air conditioning project manager will work closely with clients, engineers, and contractors to ensure the project is delivered on time, within the budget allowance and to the highest quality standards. Project Locations: London & Surrounding Areas Qualifications NVQ Level 6 in management Depending on experience we can offer NVQ Level 6 Skills Good communication Programme tracking Preparing applications

Supervise and mange the operation and leading the sales team

Lead the day-to-day delivery of facility management services and operations. To promote the highest standards of business ethos and strategically ensuring the most effective use of resources in support of business objectives. To establish, oversee and ensure that any planned preventative maintenance programmes (PPM) are carried out effectively. Arrange works with suppliers and contractors, organising planned and reactive support as required. Responsible for the statutory compliance of required regulations and ensuring all records are kept up to date and ready for inspection by clients or any other professional body. Measure all service activities against recognised standards and propose appropriate and proportionate improvements to meet existing and future requirements .To actively seek out and make efficiency savings and or reductions to the relevant running costs of managed properties. Manage relevant soft-services relating to the aesthetics of the environment reporting faults/issues as appropriate (Cleaning / Maintenance / Redecorations etc) v Oversee the successful delivery and management of all outsourced contracts. Contribute to the development of the annual budget for the proper maintenance of portfolio of managed properties. Help to establish ‘value for money’ strategies for delivering the management services. v Promote innovative ways to add value and reduce costs within the team and associated contracts. v Originates, approves and submits purchase orders and processes invoices from vendors, contractors and service providers for payment. Develop effective relationships with clients and stakeholders ensuring their satisfaction with service delivery and meet regularly with senior client management to further develop these relationships. v Ensure effective line management of direct reports and demonstrate effective people management skills to support both performance and development of colleagues. Knowledge, Qualifications, Skills & Experience v Good level of general education educated to ‘A’/HND Level as a minimum or equivalent with demonstrable written and numerical skills. v A professional qualification in real estate and/or facilities management (IWFM Level 4+) or relevant experience. An understanding of UK Health & Safety laws and statutory regulations relating to buildings management including interactions with Local Authority Representatives. General knowledge/understanding of Health and Safety risks including manual handling, worksite safety, trip and fall hazards. Proficient in the use of Microsoft office packages including Word, Excel and Outlook. v Continually strives to improve knowledge, skills and abilities to produce the best results. Skills and experience .Quantifiable track record of contractor management (property maintenance, facilities management, catering services) in a multi-site commercial property environment. The ability to communicate effectively and professionally with colleagues, contractors and key stakeholders. Leadership skills with proven experience of leading, supporting and mentoring teams Must be Customer Focused, with a strong drive to deliver 5-star

Job Overview: We are seeking a highly organized and customer-focused Accommodation Manager to oversee the efficient operation of accommodation services. The role requires managing day-to-day activities, ensuring a high standard of service delivery, maintaining property standards, and fostering positive relationships with residents, staff, and service providers. ** Key Responsibilities:** 1. Operational Management: Oversee the daily operations of accommodation facilities, ensuring smooth and efficient functioning. Manage bookings, allocations, and check-in/check-out procedures. Conduct regular inspections to ensure compliance with health, safety, and hygiene standards. ** ** ** 2. Customer Service:** Act as the main point of contact for residents or guests, addressing inquiries and resolving complaints promptly. Foster a welcoming and supportive environment for all residents. Gather feedback and implement improvements to enhance customer satisfaction. ** 3. Staff Management:** Recruit, train, and supervise accommodation staff, ensuring they deliver excellent service. Schedule and delegate tasks to ensure optimal staff performance. Monitor staff adherence to organizational policies and procedures. ** 4. Financial Oversight:** Manage budgets and control costs while ensuring quality service. Handle billing, invoicing, and payment collection accurately. Monitor occupancy rates and optimize revenue generation opportunities. ** 5. Maintenance and Compliance:** Coordinate with maintenance teams to ensure facilities are in good repair and fully operational. Stay updated on regulatory compliance and implement necessary measures. Maintain accurate records of incidents, maintenance logs, and regulatory certifications. ** Key Requirements:** ** Education and Experience:** Proven experience as an Accommodation Manager, Property Manager, or a related role. Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred). Knowledge of housing laws and regulations is a plus. ** Skills and Competencies:** Strong organizational and multitasking abilities. Excellent communication and interpersonal skills. Leadership skills to manage and motivate a team. Proficiency in property management software and MS Office. Problem-solving and conflict resolution skills. Other Requirements: Flexibility to work evenings, weekends, or holidays as required. Ability to handle emergencies calmly and efficiently.

Supervise daily operations on the shop floor, ensuring the store is well-organized, stocked, and welcoming for customers. Support the sales team to meet performance goals and deliver exceptional customer service. Monitor inventory levels, manage stock replenishment, and ensure products are displayed correctly. Liaise with manager to resolve operational problems and ensure smooth store operations. Address customer queries and concerns promptly, ensuring customer satisfaction and a positive shopping experience. Train and guide staff, ensuring they are knowledgeable about the products and store policies. Ensure compliance with health and safety regulations and store policies.

We are seeking a skilled Property Manager to oversee residential properties, office spaces, and private estates. This role involves managing daily operations, arranging property sales, purchases, rentals, and leases, and providing facilities management services for businesses and residents. Qualifications: Minimum of 2 years of experience in property management or a related field. No formal academic requirements, though a degree or equivalent qualification is typically preferred. Strong organizational, communication, and problem-solving skills.