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  • Store Manager
    Store Manager
    8 days ago
    Full-time
    Ilford

    Full-Time Store Manager – Dessert and Coffee shop We are looking for an experienced, motivated, and hands-on Full-Time Store Manager to lead the day-to-day operations of our busy coffee shop and bakery. This role is ideal for someone with a strong background in Dessert and coffee, bakery, and hospitality management who can take full ownership of the store. You'll be responsible for leading the team, driving business growth, maintaining exceptional customer service, managing stock, and ensuring the store operates efficiently every day. We're looking for someone who doesn't just manage the business—they improve it by identifying opportunities, increasing sales, maintaining high standards, and creating a positive team culture. Key Responsibilities • Take full responsibility for the overall running and performance of the store., • Lead, train, motivate, and manage the team to deliver exceptional customer service., • Recruit, onboard, and develop staff while managing rotas, attendance, and performance., • Ensure the highest standards of coffee preparation, bakery presentation, food quality, cleanliness, and customer experience., • Manage daily operations, ensuring smooth service during busy periods., • Oversee stock control, ordering, supplier relationships, and inventory management while minimising waste., • Monitor sales performance and implement strategies to increase revenue and profitability., • Ensure products are displayed attractively and maintain excellent merchandising standards., • Resolve customer concerns professionally and maintain a welcoming environment., • Ensure full compliance with food hygiene, health & safety, and company procedures., • Manage cash handling, daily reporting, and store administration., • Work with senior management to identify opportunities for growth, improve operational efficiency, and increase customer satisfaction. Essential Requirements • Proven experience managing a coffee shop, café, bakery, or similar hospitality business in UK, • Strong knowledge of speciality coffee, barista operations, and bakery products., • Experience leading, managing, and developing staff in a fast-paced environment., • Excellent leadership, communication, and organisational skills., • Strong understanding of stock control, ordering, and cost management., • Commercial awareness with the ability to drive sales and improve profitability., • Ability to work under pressure while maintaining high standards., • A proactive, hands-on approach with excellent problem-solving skills., • Passion for delivering outstanding customer service and creating a positive workplace culture. Desirable Skills • Barista training or coffee industry experience., • Experience with bakery production or bakery retail operations., • Food Hygiene Level 2 or 3 certification., • Experience using EPOS systems and stock management software. What We Offer • Competitive salary based on experience., • Career progression opportunities within a growing business., • Staff discounts., • Ongoing training and development., • Supportive and friendly working environment. Job Type: Full-Time Salary: Competitive, based on experience.

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  • Night Porter
    Night Porter
    28 days ago
    £12.71 hourly
    Part-time
    Romford

    NIGHT PORTER Starting Salary: £12.71 per hour We're looking for a reliable and responsible Night Porter to join our friendly hotel team. You'll be the face of the hotel overnight, making sure our guests are welcomed, looked after and able to enjoy a safe, peaceful night's sleep. Towards the end of your shift, you'll help get breakfast ready so our morning team can start serving as soon as they arrive. Hours: This is a waking night role, 2–3 nights per week on a rotation covering Tuesday, Wednesday, Thursday and Sunday. • Tuesday to Thursday: 10:00pm – 6:30am, • Sunday: 10:00pm – 7:00am Key duties: • Check in late-arriving guests and handle their payments, • Serve drinks from the bar to guests, • Carry out regular security checks of the building to keep guests and property safe, • Deal with guest requests and queries during the night, • Respond calmly to any issues or emergencies, following hotel procedures, • Light cleaning of the bar, kitchen and reception areas, • Breakfast help: set up the breakfast tables, lay out cereals, milk, juices and bread, and start preparing the sausages and bacon ready for the breakfast team, • Hand over to the morning team at the end of your shift What we're looking for: ✅ Reliable, trustworthy and honest ✅ Comfortable working alone and staying alert through the night ✅ Friendly, polite and professional with guests ✅ Confident handling cash and card payments ✅ Calm and sensible under pressure ✅ Happy to help with breakfast preparation and follow good kitchen hygiene ✅ Food hygiene certificate an advantage (training can be provided) ✅ Previous hotel, reception, bar or security experience preferred but not essential ✅ Must be 18 or over and have the right to work in the UK Benefits: ✔ Free on-site parking ✔ Casual dress ✔ Supportive team environment ✔ Immediate start available

    Immediate start!
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