Accomodation Manager

Management

30 November 2024171 views

Job Overview:
We are seeking a highly organized and customer-focused Accommodation Manager to oversee the efficient operation of accommodation services. The role requires managing day-to-day activities, ensuring a high standard of service delivery, maintaining property standards, and fostering positive relationships with residents, staff, and service providers.

** Key Responsibilities:**
  1. Operational Management:
    Oversee the daily operations of accommodation facilities, ensuring smooth and efficient functioning.
    Manage bookings, allocations, and check-in/check-out procedures.
    Conduct regular inspections to ensure compliance with health, safety, and hygiene standards.


** **
** 2. Customer Service:**
Act as the main point of contact for residents or guests, addressing inquiries and resolving complaints promptly.
Foster a welcoming and supportive environment for all residents.
Gather feedback and implement improvements to enhance customer satisfaction.

** 3. Staff Management:**
Recruit, train, and supervise accommodation staff, ensuring they deliver excellent service.
Schedule and delegate tasks to ensure optimal staff performance.
Monitor staff adherence to organizational policies and procedures.

** 4. Financial Oversight:**
Manage budgets and control costs while ensuring quality service.
Handle billing, invoicing, and payment collection accurately.
Monitor occupancy rates and optimize revenue generation opportunities.

** 5. Maintenance and Compliance:**
Coordinate with maintenance teams to ensure facilities are in good repair and fully operational.
Stay updated on regulatory compliance and implement necessary measures.
Maintain accurate records of incidents, maintenance logs, and regulatory certifications.


** Key Requirements:**
** Education and Experience:**
Proven experience as an Accommodation Manager, Property Manager, or a related role.
Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred).
Knowledge of housing laws and regulations is a plus.

** Skills and Competencies:**
Strong organizational and multitasking abilities.
Excellent communication and interpersonal skills.
Leadership skills to manage and motivate a team.
Proficiency in property management software and MS Office.
Problem-solving and conflict resolution skills.

Other Requirements:
Flexibility to work evenings, weekends, or holidays as required.
Ability to handle emergencies calmly and efficiently.
  • Experience
    Required
  • Employment
    Full-time
  • Schedule
    Monday-Friday 9am - 5pm
  • Salary
    £40,000 – £42,000 yearly
  • Benefits
    None
  • Starting time
    Immediate start!

pin icon665 Barking Road, E13 9EX, London

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Supervisor ManagerLondon

Serviced Accomodation • 1-10 Employees

Hiring on JOB TODAY since November, 2024

AH Livings offers premium serviced accommodation in the heart of East London, providing a perfect blend of comfort, convenience, and affordability. Designed to cater to short-term and long-term stays, the property is ideal for business trav

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AH LivingsActive 4 days ago

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