Receptionist

Office & Admin

20 hours ago351 views

Join our team as Night Receptionist!
Are you a night owl? If so, we have the perfect opportunity for you! We're on the lookout for a Night Receptionist who can bring laughter and charm to the wee hours of the night.
About us:
Sunborn London Yacht Hotel is a unique venue providing around 140 guest accommodation, beautifully designed restaurants, leisure areas, conference, and events facilities offering an expansive view of Canary Wharf.
Position overview: We are looking for reliable and customer-oriented Night Receptionist to join our team. As a Night Receptionist, you will be the first point of contact for guests arriving during the night shift. Your primary responsibilities will include greeting guests, checking them in/out, answering inquiries, and ensuring a smooth and pleasant experience for all visitors.
Please find below few of our employees’ benefit:
Meals on duty
Employee discounts
Dry cleaning Services
Company pension scheme
Upsell commission allocation.
Employee of the month award
Internal transfer and promotion opportunities
Support in the development of your career
Preferential room rates for yourself and family
We are a London Living Wage Certified Employer
Duties and responsibilities:

Salary £29,500.00 per annum + upselling commissions and service charge. Full time 40 hours per week, permanent
Reporting to: Night Manager.
· To assist in the overall security and running of the hotel between the hours of 22.45 pm to 7.15 am 5 days per week.
· Provide a friendly and caring welcome to all guests according to our service standards in order to ensure guest satisfaction.
· To help in the safe evacuation of guests in the event of a fire and other health and safety critical events.
· To assist with all duty manager tasks during the night hours.
· To help set up for the following day’s events and service.
· Achieve positive outcomes from Guest queries in a timely and efficient manner.
· Ensure an efficient reception experience for Guests, including check in/out.
· Ensure that the Night Manager is kept fully aware of any relevant feedback from guests and/ or other departments.
This list is not exhaustive, and the successful position holder may be required to carry out any task which the Company might reasonably require you to do.
Required skills and qualifications
· Previous experience in a customer service or hospitality role preferred.
· Excellent communication and interpersonal skills
· Strong problem-solving abilities
· Proficiency in basic computer applications
· Flexibility to work night shifts, including weekends and holidays.
Eligibility:
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
We are looking forward welcoming you in our Team!
  • Experience
    Required
  • Languages
    English – Advanced
  • Employment
    Full-time
  • Schedule
    Monday - Sunday
  • Salary
    £29,500 yearly
  • Benefits
    Upselling Commissions and Service Charge
  • Starting time
    Immediate start!

pin iconWestern Gateway, E16 1AA, London

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ReceptionistLondon

Yacht Hotel • 51-250 Employees

Hiring on JOB TODAY since February, 2022

Sunborn London is a Yacht Hotel providing around 10,000m² floor space and incorporating elegant guest accommodation, restaurants, leisure areas, conference, and events facilities offering an expansive view of Canary Warf.

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Andrea  Barnabe avatar icon
Andrea BarnabeActive 2 days ago
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