JOB TODAY logo

SALES & ENQUIRY COORDINATOR (CATERING & EVENTS) - Island stove - London

Sales & Marketing

2 hours ago11 views

Company: K M Entertainment Limited
Location: London SE13 (Remote / Hybrid / Office-based)
Job Type: Full-time / Part-time / Freelance


About Us
We are a growing catering and events business specialising in high-quality private, corporate, and celebration catering. We are looking for an experienced sales and customer service professional who can respond quickly to new enquiries, build trust with clients, and convert leads into booked consultations and confirmed events.


The Role
You will be the first point of contact for incoming customer enquiries from platforms such as:

  • Bark
  • Website enquiries
  • Social media (Instagram/Facebook)
  • WhatsApp
  • Email
  • Phone calls
    Your role is to qualify leads, understand client needs, provide initial information, and move qualified enquiries toward confirmed appointments or bookings.
    Some leads are warm leads

Key Responsibilities

  • Respond to sales enquiries quickly and professionally
  • Ask the right questions to qualify catering and event leads
  • Gather event details including guest numbers, venue, budget, and menu requirements
  • Follow up warm leads and nurture potential clients
  • Schedule consultation calls or tasting appointments
  • Maintain lead records and customer notes
  • Support quotation preparation and proposal follow-ups
  • Help improve conversion rates from enquiry to booking

Requirements
Previous experience in sales, customer service, or lead conversion
Experience in hospitality, catering, events, or luxury services preferred
Strong written and spoken English
Confident on WhatsApp, email, phone, and social media messaging
Ability to build rapport and handle objections professionally
Organised, proactive, and target-driven
Comfortable using CRM systems, spreadsheets, or lead tracking tools



Ideal Candidate
You are someone who:
Knows how to turn enquiries into paying customers
Understands urgency and customer expectations
Can represent a premium brand professionally
Enjoys working in a fast-paced environment


Desired but not required
If You Have;
Experience with event sales
Experience with platforms like Bark
Experience with CRM tools such as HubSpot or Zoho CRM



To Apply:
Please send your CV, a short introduction, and examples of your sales or customer service experience.

  • Experience
    Required
  • Languages
    English – Advanced
  • Employment
    Part-time
  • Salary
    £10.83 – £12 hourly
  • Starting time
    Immediate start!

pin icon78 Lee High Road, SE13 5NS, London

icon
Sales ManagerLondon

Authentic Nigerian restaurant • 1-10 Employees

Hiring on JOB TODAY since January, 2026

Island Stove is seeking a cook who is passionate and skilled in traditional Nigerian cuisine. Our menu offers a variety of flavorful dishes and indulgent desserts. We are looking for someone who shares our love for bold flavors and has a cr

Ann-Marie R. avatar icon
Ann-Marie R.Active 12 days ago
Are you hiring?

Post a job and hire

Hire now

More jobs from this company

Similar jobs