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About the job We are seeking a confident and experienced Reception Supervisor to become part of our Front Office Team at Quest Apartments Hotels, Liverpool. Our properties operate 24/7; therefore, the department works on an early (7am-3.30pm) or late (3pm-11.30pm) shift basis. Night shifts are also available and required on occasion. As our Reception Supervisor, you will: Be responsible for the day-to-day supervision of the Front Office Team, from customer service to administration Ensure that the team offers a warm welcome and departure experience to our guests, managing expectations by constantly seeking opportunities to personalise their needs, travel purposes, plans, etc Take initiative in accommodating the customers’ needs in a resourceful manner Undertake and oversee Front Office administrative tasks in accordance with Company standards, procedures and legal obligations Ensure that all shift tasks are carried out according to the required standard and take responsibility in providing full handovers to all relevant parties/shifts. Here at Quest Apartments Hotels, we promote an Enterprising and Winning Mindset. Previous experience in a similar role is desirable; however, we are looking for candidates who have the right attitude to learn, good problem-solving skills and the ability to apply these to the job role. This is your opportunity to be part of our team as a Reception Supervisor. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Health Insurance Refer a Friend bonus Once you pass your probation, a special staff rate when staying in our European properties (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us The Ascott Limited (Ascott) is a Singapore company that has grown to be one of the leading international lodging owner-operators. Ascott's portfolio spans over 220 cities across more than 40 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa and the USA. Ascott has about 94,000 operating units and more than 64,000 units under development, making a total of about 159,000 units in over 900 properties. As part of The Ascott Limited, Quest Apartments Hotels offers contemporary and sleek studios and apartments with modern comforts, business connectivity and additional services that can be customised to our guests’ lifestyle and needs, with prime locations worldwide. Required skills: Time Management, Decision Making, Customer Service, Leadership, Multitasking, Organisation Skills, Attention to Detail, Customer Focus, Communication Skills, Problem Solving £12.10 per hour Department: Reception About you Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.
About the job 1. Builds and strengthens business relationships for future bookings. Activities include sales calls, and able to generate business from domestic and international leisure and corporate markets. 2. Interacts with travel agencies, corporate and direct guests to obtain feedback on product quality and service level and escalate to Sales Head and Hotel GM & CGM. 3. Attends and contributes to all meetings as required. 4. Handles guest enquiry in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst feeding back a prompt follow-up. 5. Conducts hotels site inspection when on-site 6. Responsible for coordinating and implementing all aspects of corporate and social events 7. Relationship building with all prospective customers. 8. Submit monthly and weekly sales plans and market analyses (monthly) as well as daily sales/activity reports. 9. Establish strong partnerships between the hotel and internal commercial team by maintaining a productive dialogue and exchange of ideas. 10. Manages and develops relationships with key internal and external stakeholders. 11. Professionally conduct routine telemarketing and outside hotel sales activities to identify clients for social and corporate events. Department: Marketing Sales About you Relevant hotel accommodation and catering sales experience is an asset. Communication and marketing skills. Previous contacts of clients that have inbound and domestic group business, local corporate and events business potential around Glasgow airport and Erskine is beneficial for the candidate. Previous experience of managing weddings, non-residential food and beverage leisure and corporate events is a bonus. Demonstrate ability to deliver results under difficult conditions Flexible to travel for sales calls and should have a valid driving license. Ability to function independently with limited supervision and working effectively Knowledge of Word, Excel, PowerPoint, and Outlook.. The company MGM Muthu Hotels is one of Europe's premier hotel companies, offering unparalleled experiences in some of the world’s most sought-after destinations. With a portfolio of over 50+ properties across Portugal, Cuba, Kenya, Scotland, England, Spain and India, we take pride in our wide range of properties, from luxurious beachfront resorts to city hotels and boutique escapes. As we continue to grow, we are looking for passionate team members to join our team. At MGM Muthu Hotels, you’ll have the opportunity to work alongside colleagues from diverse cultures, gaining invaluable international exposure and hands-on experience. We believe in creating memorable stays for our guests while fostering a culture of excellence, inclusivity, and growth for our team members. Join our vibrant team and become a part of a dynamic organisation, where learning, growth and international exposure are just the beginning.
About the job First impressions count, especially for our ROBINSON guests. As Front Office Manager you are responsible for the reception area at the club and simultaneously, you have a talent in organisation, able to motivate others and are a manager for quality. Along with your team, you make sure that nothing goes amiss with our guests from arrival to departure time. Not only do you hold everything together behind the scenes, at the same time, you are the bright face in the foreground. free accomodation and board You will be able to enjoy the culinary delights together with our guests and use all the club’s facilities. This is what you can expect at ROBINSON… | working closely with qualified and open-minded colleagues |developing your career and achieving personal | developing yourself creatively and discovering hidden talents | working as a part of a great team | securely employed at the most beautiful locations on earth Department: Reception Management About you I Experience working at reception in a first-class hotel establishment | experience in managing people | Knowledge in using the “Protel” system is preferable | Ideally language communication skills for the respective country Languages required: English and German. Spanish is a plus The company The TUI Group is the world’s number one in the tourism business. The Group’s hotel portfolio includes premium-market ROBINSON Clubs that are well known for their exclusive surroundings and special atmosphere and the all-inclusive club brand TUI MAGIC LIFE. This is due to the very innovative holiday concept we have designed, how warmly we treat each other and our guests, and especially because of our employees. They have continued in keeping the ROBINSON success story going, which began nearly 50 years ago, in over 40 extraordinary locations around the world. It is only because of them that ROBINSON is able to call itself the German market leader for club holidays in the premium segment. The all-inclusive club brand TUI MAGIC LIFE offers the widest range of all-inclusive holidays on the German market. The wide range of sports and entertainment options ensure that families, singles, couples and groups enjoy a variety-filled holiday at no extra cost. All 15 clubs are currently located directly by the sea and each has a different profile and focus.
About the job El Hotel Montera Madrid 5* cuenta con 93 habitaciones bellamente decoradas con todas las comodidades que uno puede esperar en un hotel Curio Collection by Hilton y un fantástico restaurante y bar de cócteles con las vistas más impresionantes del horizonte de Madrid. Buscamos 1 Bellman para unirse a nuestro equipo quienes se encargaran de realizar las siguientes tareas con los más altos estándares: Saludar a los clientes inmediatamente con una bienvenida amistosa y sincera. Abrir las puertas de los automóviles, si es necesario, para los clientes del hotel que llegan y salen. Permanecer tranquilo y atento, especialmente durante la actividad intensa del hotel y las emergencias. Escuchar y responder a las consultas de los huéspedes con una voz clara y positiva. Responder preguntas y ofrecer asistencia. Brindar información precisa sobre horarios de atención, otros servicios del hotel, indicaciones para llegar a atracciones locales o salas de eventos. Iniciar solicitudes a las compañías de taxis a pedido de los huéspedes. Proporcionar asistencia con el equipaje y cargarlo en el carro de equipajes para transportar artículos por todo el hotel hacia y desde las habitaciones designadas. Responsabilizarse de la vigilancia y protección del hotel: cámaras de seguridad, entrada del hotel y zonas de empleados. Hacer rondas en caso de ser necesario para garantizar la seguridad. Vigilar y encargarse del control en la entrada principal, tanto de huéspedes, como empleados y proveedores. Department: Reception About you REQUISITOS: Nivel de inglés alto. Valorable otros idiomas. Experiencia como Bellman Disponibilidad para hacer turnos rotativos incluyendo horario nocturno. Excelente atención al cliente y habilidades comunicativas. Languages required: Spanish and English. The company Ideally set in the heart of the city, in Gran Via, our hotel is mere steps from shopping areas and attractions. The Golden Triangle of Art, led by El Prado Museum, is just one kilometer away. Admire stunning views from our rooms and Skybar. Take a dip in our shallow pool. Plaza Mayor and Plaza del Sol are a 10-minute walk away.
We are now looking for a FULL TIME Commis Waiter/Waitress to join the team at Lucky Cat by Gordon Ramsay at 22 Bishopsgate. START DATE 6TH OF JANUARY 2025 This is our biggest culinary adventure yet and the UK’s most highly anticipated new opening. Lucky Cat is one of five new, unique Gordon Ramsay Restaurant experiences coming to 22 Bishopsgate and will be Europe’s tallest restaurant - Asian inspired small plates, Robata grills, sushi and sashimi, exquisitely crafted in the open kitchen and raw bar. Each dish is designed to be shared socially at the centre of the table. London’s iconic skyline will welcome a new pinnacle of dining at 22 Bishopsgate, with each venue boasting breath taking, unparalleled views across the city. THIS IS A FULL TIME POSITION, START DATE 6TH OF JANUARY 2025 What you do as a Commis Waiter/Waitress: - You pride yourself on having excellent product knowledge and going the extra mile to create memorable guest experiences - You thrive on teamwork and support the management team to guarantee guests always have a fully positive dining experience · - You’re keen to use your interpersonal skills, energy, and passion for food to ensure the highest standards and performance targets are constantly achieved What’s in it for you: - Competitive Pay Rate - Wage stream employer-Employees can access up to 50% of wages before payday - Access to our world-class training & development opportunities globally including WSET Accreditation Levels 1-3 - Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment - A fantastic 50% staff discount on food and drink in UK restaurants - 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family - Preferential Room Rates at Gordon Ramsay Restaurants partner hotels - Discounted membership and access to hundreds of gyms, studios, fitness classes through WellHub subscription - MYNDUP - you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy - 50% off Membership to CODE which includes unlimited access to industry offers across restaurants, bars and hotels - Amazing family meals on duty If you have a love for hospitality, a passion for creating memorable guests experiences, and are looking to develop your career in a best-in-class restaurant group, we would love to hear from you. We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process.
Exciting opportunities have arisen for an enthusiastic and self-motivated Sommelier to join the Novikov Italian Restaurant. Novikov Restaurant & Bar is located in Mayfair and it is one of the most popular and successful restaurants in Central London with two distinct restaurants and a stylish Lounge Bar. In return we will offer: • Highly competitive remuneration package • “Refer a friend” bonus scheme • “Holiday on your birthday” bonus scheme • Discounts on dining in the restaurant • Staff meals/coffees/teas are provided when working a shift • Online and in-house training programs • Opportunities to progress your career within Novikov Restaurant & Bar. We look forward to receiving your application. Sommelier - Full time Immediate start.
Exciting opportunities have arisen for an enthusiastic and self-motivated Commis Sommelier to join the Novikov Italian Restaurant. Novikov Restaurant & Bar is located in Mayfair and it is one of the most popular and successful restaurants in Central London with two distinct restaurants and a stylish Lounge Bar. In return we will offer: • Highly competitive remuneration package • “Refer a friend” bonus scheme • “Holiday on your birthday” bonus scheme • Discounts on dining in the restaurant • Staff meals/coffees/teas are provided when working a shift • Online and in-house training programs • Opportunities to progress your career within Novikov Restaurant & Bar. We look forward to receiving your application. Commis Sommelier - Full time Immediate start.
Evocative of Vienna in the early twentieth century, Fischer's is an informal neighbourhood restaurant situated on Marylebone High Street. Why work with us as a Senior Waiter/Waitress : - Access personalised training, mentorship programmes, clear career paths and genuine opportunities for personal development. - Highly attractive bonuses in our Refer a Friend scheme, as well as other reward and incentive programmes. - Discounts on gym memberships, retail and travel. - Industry supplier trips as well as access to masterclasses and workshops. - Enhanced Maternity and Paternity. - Enjoy discounted rates at any of our restaurants as well as Minor Hotels globally. - An additional day's holiday every year, for your first five years. - Access to Mental Health counselling, plus legal and financial advice via our employee assistance programme. - Access to English lessons. The role of Senior Waiter/Waitress: - Working as part of the floor team within our busy classic style restaurant. - Setting up the restaurant in preparation for and during service. - Providing attentive and personalised guest service, ensuring a positive dining experience for our guests. - Sharing menu knowledge, taking orders and processing payments accurately. - Maintaining a comprehensive understanding of the menu, including specials, ingredients, and preparation methods. - A mixture of shifts including mornings, evenings and weekends. We're looking for a Senior Waiter/Waitress who: - Has previous hospitality experience or transferable service skills. - Is excited by this opportunity and interested in what we do. - Strives for excellence and inspire others. - Demonstrates authenticity, cultivating genuine connections with both guests and team members. - Holds the Right to Work in the UK. Expected earnings from £15.12 per hour The Wolseley Hospitality Group portfolio of restaurants comprises of The Wolseley on Piccadilly, The Delaunay in Aldwych, Brasserie Zédel in Soho, Colbert in Chelsea, Fischer's in Marylebone, Soutine in St John's Wood, Bellanger in Islington, Manzi's in Soho and The Wolseley City in Monument. We promote from within - investing in our people and developing them to become the leaders of tomorrow. The Wolseley Hospitality Group is based on a foundation of values which we are all proud to commit to. > > > > > > > **We create Places where People feel they Belong.** > > > > > > > $15.12 - $17.00 / hour
The Pachamama family is proudly delivering an exceptional guest experience at the venues in central London. As an experienced Waiter / Waitress, we're confident in your ability to deliver standout service in our dynamic environment. Pachamama brings Peruvian flavours with the best of British ingredients to Marylebone with a Pisco bar, party atmosphere \& a sharing-plate menu. For the Waiter / Waitress role, we offer the following benefits and opportunities: - Attractive annual salary based on your skills and experience. - Referral scheme with a £300 bonus for a successful candidate. - Complimentary breakfast, lunch, and dinner for all employees. - Generous staff discount at all group's restaurants. - Hospitality Rewards scheme with discounts on retails, gyms, eating out, cinema etc. - Obvious 28 days of holiday, ensuring a balanced professional and personal life. Other benefits include: - Comprehensive on-the-job training to enhance your skills and knowledge. - A friendly and positive work environment fostering respect and teamwork. - Psychological, financial and legal support available through our Employee Assistance Programme (EAP). - Salary paid monthly -- on the last Friday of each month. - Emergency advance payments available in exceptional circumstances. - Opportunities for career development, regular appraisals to discuss progress and perspectives. If this sounds of interest to you, please apply. Come grow with us at Pachamama! This is your chance to be a part of something extremely exciting. £13.50 - £14.50 / hour
About the job We are looking for a passionate Sommelier to join our team here at zuma. Our Sommeliers are hardworking, dedicated and strive to deliver the superior level of customer service that we are known for. Our teams have bags of personality and are confident working at a fast pace whilst maintaining zuma’s high standards. To be a successful zuma Sommelier you would bring a passion for delivering an exceptional guest experience, an extensive wine knowledge and a hunger to learn. Life at zuma zuma is full of life and energy, and our teams work hard to ensure our guests receive the best service possible. We have high standards and we ask you to work hard to meet them. We are a company that thrives on the passion, energy and commitment of its people. With world class training and development, and the ability to always have a voice within the company, in any role, at any level, you really can forge a career as individual as you are. To be successful with us, all you need is energy and the right attitude…. the rest we can teach. The requirements Previous experience in a similar high-end restaurant as a Sommelier WSET Level 2 or above (desired) Sake knowledge/keen interest to learn Excellent communication skills Great team player A keen interest in Japanese cuisine The Benefits We take great pride in giving the best experience to our customers through great service and quality. We ask you to work hard so we want to reward this. We know that we can’t do this without you! To celebrate your success, we have created some of the best benefits around. To name a few: World class in-house training; we want you to have all the tools to be the best Opportunity to travel the world with our five incredible worldwide brands Long service award to show that we love having you around! Exciting In-house incentives Travel season ticket loan Family meals on shift Staff Discount across zuma, ROKA, oblix & INKO NITO Cycle to work scheme – keep fit and save money on travel, what’s not to like? Are you ready? Join our team, start your story today. Required skills: WSET Qualified, Sake Knowlegde (desired), Advanced Knowledge of Wines, team work Competitive Salary plus bonus Department: Sommelier The company Azumi is an unrivalled collection of restaurants, including Zuma, ROKA, Oblix, INKO NITO and Etaru. Our international family spans 27 locations across the globe. We are passionately driven to make dining out a magical experience. Our visionary group of restaurants, is the creation of our co-founders, Rainer Becker and Arjun Waney. With passion, determination and the love for what they do, they began the Azumi journey with the opening of Zuma London in 2002 – seamlessly followed by the opening of Roka in 2004. When you work with us, everyone is valued for the part they play. We look after each other and champion your strengths. Bring your enthusiasm, your dedication, your work ethic.... the rest we can teach you. With career paths unique to you, we are committed to offering you a journey that is ‘authentic but not traditional’. As a diverse community, with venues spanning the globe, there is a destination for everyone - allowing you to define your own career pathway.
Job Opportunity: Join the Team at Ong Lai Kopitiam! Position: Waiters/Waitresses Location: Canary Wharf, London Opening Date: February 2025 About Us: Ong Lai Kopitiam is a modern Malaysian-style kopitiam bringing the vibrant flavors and warm hospitality of Malaysia to the heart of Canary Wharf. Our menu features a delicious selection of rice and noodle dishes, small plates, and desserts. We are seeking enthusiastic and customer-focused individuals to join our team as waiters and waitresses. Your Role: Provide exceptional service, creating a welcoming and memorable dining experience for our guests. Take orders and communicate them effectively to the kitchen team. Serve food and beverages with efficiency and care. Maintain cleanliness and organization in the dining area. Share knowledge about our menu and assist guests with their choices. What We’re Looking For: Friendly and professional attitude with a passion for great customer service. Team player with excellent communication skills. Previous experience in a similar role is a plus, but we’re happy to train the right candidates. Interest in Malaysian cuisine and culture is a bonus! Why Join Us? Be part of an exciting new venture in a dynamic location. Competitive pay and benefits. Opportunities for growth as we establish our kopitiam in London. A supportive team that values your contribution. How to Apply: Send your CV and a brief cover letter Join us in bringing the flavors of Malaysia to Canary Wharf. We can’t wait to meet you!
Step Into Afrikana Holloway! 🌟🚀🍴 Please send your Cv as final interviews are on 26th Dec 2024 and need to get in all booked in right away! We’re excited to announce the Open House event for Afrikana Holloway, a bold and vibrant African fusion restaurant set to open after the New Year! This is your chance to be part of an inspiring culinary adventure from day one. Discover Your Future With Us! 📅 Open House Details: • Date: 26th December • Time: 1pm - 6pm • Location: Afrikana Branch - Mile End Rd,Bethnal Green, London, E1 4AA Positions We’re Hiring For: • Servers & Waitstaff • Hosts & Hostesses • Bartenders Why Join Afrikana Holloway? • Competitive pay that values your skills and passion • A welcoming, inclusive, and family-like atmosphere • Incredible opportunities to grow and shine within our team • Be part of shaping a one-of-a-kind dining experience What’s Happening at the Open House? • Get a sneak peek into our vision and the magic we’re bringing to Holloway • Meet our friendly team and see what sets us apart • Apply on-site and take part in instant interviews Who We’re Looking For: If you’re someone who: ✔ Has hospitality experience and thrives in a fast-paced environment ✔ Brings positivity, teamwork, and energy to every shift ✔ Loves creating memorable moments for guests …then we want to meet YOU! Don’t miss your chance to join the Afrikana family and help us deliver a dining experience unlike any other. Come to our Open House and let’s cook up something amazing together! We’re waiting to meet you. Will you be there? Warm Regards, Afrikana Holloway