Shift Supervisor

The Pachamama Family proudly delivers exceptional guest experiences across our venues in central London. Since our founding in October 2014, Pachamama Group has been on a mission to introduce inspiring hospitality concepts across the globe, doing it our way and making the impossible possible. Each of our restaurant concepts is thoughtfully crafted to transport guests to diverse locales, offering unique culinary experiences in unforgettable environments. We're now thrilled to expand our journey with the opening of a brand-new Italian-inspired restaurant, NINA , set to welcome guests in *++late January/early February 2025.++* This latest concept combines Pachamama Group's creative spirit with the rich traditions of Italian cuisine, offering a vibrant and contemporary dining experience in a stunning setting. As an experienced Floor Supervisor, we trust in your ability to step into our vibrant restaurant environment and hit the ground running, leveraging your proven skills and management expertise. For the Floor Supervisor role, we offer the following benefits and opportunities: - Attractive salary based on your skills and experience. - Full Service Charge distribution between employees. - Ability to earn additional tips. - Paid Overtime. - Referral scheme with a £300 bonus for a successful candidate. - Complimentary breakfast, lunch, and dinner for all employees. - Generous staff discount at all group's restaurants. - 28 days of holiday, ensuring a balanced professional and personal life. - Opportunities for career development, regular appraisals to discuss progress and perspectives. Other benefits include: - Comprehensive on-the-job training to enhance your skills and knowledge. - A friendly and positive work environment fostering respect and teamwork. - Psychological, financial and legal support available through our Employee Assistance Programme (EAP). - Salary paid monthly -- on the last Friday of each month. - Emergency advance payments available in exceptional circumstances. If this sounds of interest to you, please apply. Come grow with us at Pachamama Group! This is your chance to be a part of something extremely exciting. £34000.00 - £38000.00 / year

Simple Health Kitchen – General Menager WHO WE ARE: We are the new and progressive generation of hospitality encouraging self motivated and highly ambitious individuals. We promote healthy living through delivering our delicious, healthy and balanced food to our customers. Simple Health Kitchen desires to inspire more sustainable and healthy lifestyles by improving the high street food industry and therefore the perception of people about healthy eating. Introducing guilt-free delicious dishes, which are simple, nutritious and positively enhance people’s mind, body and soul. Founded in 2015 by rugby player and fitness professional Bradley Hill, the company is the longest standing health food business in London. Having 4 sites throughout London and an array of delivery hubs allowing us to deliver our healthy product throughout London. The company holds great opportunities to be able to develop ambitious individuals to have a very successful career in hospitality. We have a variety of business operations, some run Monday to Friday 8am-3pm, some 8am -9pm and we even have a 7 days operation. Locations include Baker street, Bank & Fleet street. WHAT WE ARE LOOKING FOR: We are looking for like-minded people to join us in brightening up people’s days at Simple Health Kitchen. We are looking for people who are available throughout the week for Breakfast, Lunch and Dinner. Fully flexible candidates are preferred. We are looking for people with high ambition, attention to detail and a constant strive to brighten people’s day– Mix this in for a passion for food and we want to meet you. As a GM, you will become a key part of our restaurant team (service and kitchen). Among other things, you will be expected to lead and motivate your team, alongside the Operations manager, to achieve the business goals set out by your Head of Operations Manager. We are looking for someone who is hungry to grow and have a high drive for success. It’s a fast pace but we have lots of fun along the way.

- Full time or part time supervisor / team leader - Must have proven prior experience with all elements of front of house operations. - Ability to make cocktails and deliver high standards of service at all times

We are a vibrant busy pub in the Shoreditch Area. We are known for our exceptional service, lively atmosphere and delicious drinks. We are looking for friendly, enthusiastic and customer focused supervisors with cocktail and Craft beer knowledge to join our team. shifts include weekdays and weekends Experience is a must.

This is a role within a theatrical environment. We are looking for skilled professionals with vast experience within the theatre and immersive entertainment industry. Join the Layered Reality Team as Theatre Operations Manager at Elvis Evolution Elvis Evolution is an innovative, one-of-a-kind immersive experience from Layered Reality™, the UK's leading immersive specialists, celebrating the life and legacy of Elvis Presley. Combining cutting-edge digital technology, live performers, breath-taking multimedia, and iconic music, ELVIS EVOLUTION invites guests to relive the King’s most memorable moments. Taking place at Immerse LDN at London Excel Waterfront, this high-energy, high-tech tribute promises an unforgettable experience, where guests will walk in Elvis’ blue suede shoes. Position Summary We are looking for a Theatre Operations Manager who thrives in a dynamic, fast-paced environment and is passionate about creating extraordinary guest experiences. Working closely with the Senior Operations Manager, you will play a key role in overseeing daily operations, ensuring high standards of guest service, and leading a supportive, collaborative team. This role is ideal for a proactive leader who enjoys problem-solving, team development, and delivering outstanding live events. You will be instrumental in optimising commercial performance, supporting recruitment, HR, finance, and live operations, while fostering an inclusive and engaging workplace. Why Join Us? A fun, supportive, and inclusive working environment. Opportunities for personal and professional growth and development. Company social events. Discounted food and theatre tickets. Performance-related bonus scheme. Birthday off as an extra paid holiday. 23 days of holiday plus Bank Holidays An extra holiday day for each year of completed service (up to 5 years). Work closely with the Senior Operations Manager to ensure smooth day-to-day operations across all departments, including ticketing, guest services, live performances, photography, and merchandise. Support department heads in delivering exceptional guest experiences. Equip team members with the training and tools needed to maintain high standards of presentation and service. Ensure health and safety compliance and oversee incident reporting. Handle guest queries with empathy and efficiency, making decisions on bookings, refunds, or escalations as needed. Ensure daily show reports are completed and submitted by all departments. Undertake any additional duties reasonably required. Support revenue generation across ticketing, merchandise, photography, food, and beverage. Monitor income targets and KPIs to help achieve and exceed goals. Assist with the management of the ticketing system to enhance guest experience and streamline access. Provide financial and sales insights to the Senior Operations Manager. Collaborate with partners, stakeholders, and contractors to ensure seamless operations. Support recruitment, onboarding, and training for operational team members. Help draft and manage contracts for employees, casual workers, and freelancers. Ensure company policies and procedures are upheld and regularly reviewed. Foster a positive, inclusive, and supportive team culture. Assist in HR system management, maintaining accurate records of attendance, sickness, and leave. Help organise team schedules and rotas, ensuring fairness and efficiency. Contribute to performance reviews and support team development. Work with the finance team to track budgets and manage financial reporting. Assist with payroll preparation, ensuring accuracy and timely payments. Monitor and report on sales performance to support financial planning and decision-making. What We’re Looking For We are seeking a motivated, people-focused leader with a solution-oriented approach who thrives in a fast-paced environment. If you have a passion for guest experiences, leadership, and operations, we’d love to hear from you! Essential Skills & Experience A minimum of three years’ experience in operations management within theatre, events, leisure, tourism, visitor attractions, or entertainment. Strong understanding of live event operations and team management. Experience in recruitment, onboarding, and training. Familiarity with HR processes and team development. Knowledge of health & safety regulations and best practices. Excellent organisational skills and attention to detail. A passion for creating a supportive, engaging, and inclusive work environment. Strong communication and leadership skills. Flexibility to work evenings and weekends as required. Job Details Job Title: Theatre Operations Manager Responsible To: Senior Operations Manager Job Type: Full Time (permanent) Start Date: Immediate Probation Period: 3 Months Pay: Dependent on Experience Location: ExCel London, E16 1XL Diversity & Inclusion At Layered Reality, we celebrate diversity and inclusivity, ensuring every team member feels valued and empowered. We believe that our differences make us strong. Just as every immersive experience we create blends unique elements, a diverse team is essential for crafting unforgettable memories. Inclusion is at the heart of our values because to truly connect with our guests, we must first connect with each other. Together, we’re building a culture that mirrors the inclusive stories we tell in our shows. Join us in celebrating diversity and inclusion as we create immersive entertainment that resonates with everyone. How to Apply To apply, please submit an up-to-date CV along with a Covering Letter outlining why you are excited about this opportunity and what you can bring to the role. We look forward to hearing from you!

GAZETTE RESTAURANTS GROUP - Battersea branch Our company incorporates 6 restaurants and a vibrant catering operations, we are currently recruiting Assistant managers for our Battersea venue. If you love hospitality as much as we do and if a new challenge is what you are looking for then we would like to hear from you. We are looking for committed and hands-on individuals, willing to provide the best of their skills and contribute to the growth of the company and their team. Experience in a supervisor role is essential for the position as you will have to ensure the smooth running of operations in the restaurant. Duties to include: service supervision, hands on service, potential bartending duties, delivery reception, cleaning duties ad hoc You need to be eligible to work in the UK.

HEARD is pioneering a new era of fast food. Founded by 2 Michelin-starred Chef Jordan Bailey, we are a produce-first concept focused on sustainability, exceptional ingredients, and culinary precision. Our mission is to elevate fast food by delivering world-class flavour and service in a dynamic, busy environment The Role As Supervisor, you will support the General Manager in overseeing daily operations, ensuring smooth service and strong team performance. You’ll be a key part of the leadership team, helping to maintain brand standards and deliver exceptional guest experiences. Key Responsibilities Lead and support the front-of-house team to ensure consistent, high-quality service Assist with staff training, development, and shift management Maintain operational excellence during service, from guest interactions to order accuracy Support inventory control, scheduling, and daily reporting Strong communication and interpersonal skills A hands-on approach and commitment to team success Organised, reliable, and confident in fast-paced environments Understanding of food safety and operational compliance Why Join Us? Join an innovative, chef-led concept committed to excellence and sustainability. You will have the opportunity to grow within a forward-thinking brand and make a lasting impact on the future of fast food.

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Supervisor! YOUR MISSION: - You will be part of a BIG MAMMA Floor team, and you will work alongside the Assistant Manager and Floor Manager. - You will amplify Big Mamma's digital presence, expand our community, and skyrocket engagement. - You'll support and inspire the floor team, run smooth service, and be the go-to problem-solver and motivator. - You'll participate in our team's onboarding and training. Coaching and mentorship will be your superpowers! - You'll ensure every guest leaves saying, "WOW!" through exceptional service, an engaged team, and smooth table rotations. You'll ensure the whole experience is outstanding and issues are resolved promptly. - You'll master the details! From knowing our wine lists to our products and food ingredients, you'll keep the operations seamless and on-point. You'll always maintain the highest standards- from correct uniforms and proper restaurant set-up to H \& S compliance and the correct music. You'll be on it. - You'll be the brand ambassadors of our values: authenticity, entrepreneurial, meritocratic, and excellent YOUR SKILLS: - An experienced supervisor with a positive, can-do attitude that's contagious to guests and team members alike. - You have experience working in high-volume, fast-paced restaurants and a deep appreciation for Italian culture and cuisine (we like to call it amore!). - You have strong organisational skills and the ability to oversee large teams and work well under pressure. - A proactive team player who's eager to learn and make an impact. You are driven to exceed expectations, meet the KPIs and smash given targets. OUR OFFER: - Permanent, full-time position (48hr/ week) - 5 days working week with 2 consecutive days off - Tasty staff food served family style - 50% staff discount + monthly team lunches - Open Up - free, confidential mental health and wellness support - Wagestream: Financial Well-Being platform that allows you to access your wages between paydays - Regular training \& growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma $50000.00 / year