SHOP SUPERVISOR - Authentic African Foods Store - Kingston upon Hull

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• KFC UK

  

  Restaurant General Manager

  hace 3 días

  Kingston upon Hull

  Restaurant general manager Welcome to KFC. Home of the real ones. We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones, we’re in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing. That you be you. Because that makes us, us. Sounds good? Great. Here’s more about the job. About the role Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive. What will you spend your time doing? • Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hit goals, and set the vibe., • Build a team worth following. Train, coach, and motivate your people so they don’t just meet the standard — they raise it., • Smash the targets. Own your KPIs and push the team to deliver every shift, every day., • Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smooth behind the scenes., • Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different. What we'd love from you: • You lead from the front. You’ve managed teams before and know how to bring the best out of people., • You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen., • You run a tight ship. You know how to keep operations efficient, clean, and compliant — even when it’s chaos. Keeping it real We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective. See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be. What’s in it for you: We offer benefits that make your life that little bit easier, because we know the juggle is real. • Pay rate: £38,000 - £42,000, • Quarterly BONUS that rewards the hustle, • Extra holiday – more time to recharge, • Life assurance – we’ve got you covered, • Free chicken & chips every shift, • 25% staff discount, • Gym discounts to keep you moving, • 200+ high street perks & cashback, • Wellbeing support that actually helps KFC for everyone: Whoever you are and wherever you’re from, KFC is a place where you can bring the real you to work. We’re here to support you in being yourself, whether you work with us, or are trying to. Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries. If you’d like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be there to help you be the real you. Ready? We hope so. If you’re ready to be part of our community, now’s the time to apply. Worried you aren’t ticking all the boxes? Don’t - we’d still love to hear from you. #Unitedbythebucket

• Opereon

  

  Remote Testmanager Finanzbranche (w/m/d)

  hace 8 días

  Kingston-upon-Hull

  Dein Arbeitsumfeld Als jüngstes Mitglied der Consileon Unternehmensgruppe steht die Opereon Consulting GmbH vor einer spannenden Zeit. Sei nicht nur ein Zuschauer – bei uns kannst du aktiv am rasanten Wachstum eines ambitionierten Unternehmens teilhaben und deinen Fußabdruck in der Unternehmensgeschichte hinterlassen. Und wer sagt, dass dies nicht auch dein Sprungbrett für eine Karriere auf der Überholspur ist? Wir bei Opereon bieten branchenübergreifende Lösungen für Digitalisierungsprojekte – vom Mittelstand bis zu DAX-Konzernen. In der facettenreichen Welt der IT-Projekte sind wir die Spezialisten, die Ideen in die Tat umsetzen. Deine Rolle bei uns • Testmanager: Als erfahrener Testmanager leitest und koordinierst du das Testteam und bist verantwortlich für die Planung, Durchführung und Koordination aller Testaktivitäten – vornehmlich bei Kunden in der Finanzbranche (Banken, Versicherungen, Kapitalmärkte)., • Teststrategie: Du entwickelst eine umfassende Teststrategie, um die Qualität unserer Softwareprodukte sicherzustellen und sicherzustellen, dass sie den Anforderungen entsprechen., • Techstack: Du definierst die Tool-Pipeline für das manuelle Testing sowie die Testautomatisierung und steuerst die Einführung neuer Tools., • Testplanung: Du planst und organisierst Testzyklen, einschließlich Last- und Performancetests, um die Leistungsfähigkeit unserer Anwendungen zu gewährleisten., • Teamführung: Du koordinierst das Testteam, motivierst und unterstützt sie bei der Durchführung ihrer Aufgaben und förderst ihre berufliche Entwicklung., • Berichterstattung: Du erstellst detaillierte Testberichte und stimmst dich regelmäßig mit den Stakeholdern ab, um die Testergebnisse zu kommunizieren und etwaige Anpassungen vorzunehmen., • Verbesserung: Du identifizierst kontinuierlich Verbesserungspotenziale im Testprozess und implementierst entsprechende Maßnahmen, um die Effizienz und Effektivität zu steigern. Was wir von dir erwarten • Du hast mindestens zehn Jahre Berufserfahrung, davon mindestens fünf Jahre im Software-Testing und mindestens zwei Jahre als Testmanager., • Du hast Berufserfahrung in der Finanzbranche, idealerweise sogar eine Ausbildung in einer Bank oder Versicherung. Du kennst Themen und Trends der Branche, sowie um regulatorische Anforderungen., • Qualifikationen in Form von Weiterbildungen als Software-Tester, untermauert mit entsprechenden Zertifizierungen (z.B. ISTQB)., • Du bringst ein gutes Verständnis für Ablauf und Prozesse sowie Herausforderungen Software-Entwicklung mit, am besten im agilen Kontext, und weist um deinen Mehrwert als Teil des Entwicklerteams., • Du hast ein gutes Verständnis für Tools und Technologien im Software Testing, musst diese aber nicht selbst bedienen können. Jegliche Erfahrungen in der Testautomatisierung sind ein Plus., • JIRA beherrschst du im Schlaf., • Du kommunizierst mit Management und Stakeholdern auf Augenhöhe, und kannst deren Anforderungen beim Testing und Reporting berücksichtigen. Sechs gute Gründe für uns • Flexibilität: Wähle wann und wo du arbeitest., • Zusammenarbeit auf Augenhöhe: Bei uns zählt jeder Beitrag, unabhängig von der Hierarchie., • Arbeit im Team: Bei uns bist du als Tester immer ein vollwertiger Teil des Entwicklerteams., • Echte Systemkompetenz: Erweitere dein Expertenwissen zu modernen IT-Trends, Frameworks und Tools., • Individuelle Weiterentwicklung: Du entscheidest, wohin es gehen soll und welche Schulungen und Weiterbildungen für dich am besten passen – wir beraten dich auf deiner Reise., • Karriereperspektiven: Zeige uns, was in dir steckt und wechsle mit deiner Karriere auf die Überholspur – wir bieten dir dafür alle Möglichkeiten. Dein Kontakt Stefan Grabatin Geschäftsführer _ +49 152 22877987 Über uns Opereon ist Teil der seit über 20 Jahren am Beratungsmarkt etablierten Consileon-Unternehmensgruppe. Mit einem Personalstamm von über 500 Mitarbeitenden und einem Umsatz von 90 Millionen Euro ist die Consileon-Gruppe eines der wachstumsstärksten mittelständischen Management- und IT-Beratungshäuser. Auf unseren Rat bauen DAX-Konzerne ebenso wie Hidden Champions. Consileaner sind Teamworker, lernen mit- und voneinander und genießen den Erfolg gemeinsam. Respekt, Fairness, Menschlichkeit und Vertrauen treiben uns dabei an. Die Opereon steht in der Consileon Gruppe branchenübergreifend für operative Exzellenz und kundenspezifische Lösungen in Digitalisierungsprojekten.

• Katkin

  

  Remote Customer Experience Team Lead

  hace 8 días

  Kingston-upon-Hull

  For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 35 million fresh meals to over 200,000 happy, healthy cats across the UK. Our team of over 130 spans all locations, including Clerkenwell, London, the US, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team, allowing us to build valuable relationships and foster a passionate customer community. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. We’re all-in for cats, and it shows: our energy will blow you away from day one. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. All on a mission to make hardcore love the new standard in cat care – with a fresh take on every product in the cat industry. As a Customer Experience Team Lead at KatKin, you will be responsible for executing the vision and strategy for KatKin’s end-to-end customer experience. You’ll manage a team of 8-10 Cat Experts while leading ad hoc projects to enhance efficiency and service quality, all with an obsessive focus on a customer-first approach. Understanding the deep love and uncompromising nature of cat parents, you will inspire your team to bring that passion to every interaction—whether through calls, emails, or social channels. In a fast-paced environment, you will focus on coaching, development, and performance management to ensure that productivity and quality KPIs are consistently met. By facilitating ongoing training and fostering a positive team culture, you’ll collaborate with management to implement meaningful process improvements. Your role will also involve analysing customer and team behaviour to identify areas for enhancement and seeking inspiration outside of KatKin to drive innovative improvements. A key part of your mission will be to shift your team’s mindset to prioritise customer growth, encouraging a proactive approach to initiatives that enhance engagement and satisfaction. You will align team efforts with KatKin's core principles, continuously elevating our customer experience and helping cats everywhere live their best lives. Team Coaching & Development: Coach, motivate, and develop your team through regular one-on-ones and team meetings to ensure continuous growth. Operational Management: Oversee day-to-day activities, prioritising and assessing risks within existing processes to achieve service level agreements (SLAs). Team Culture: Leverage company methodologies, team feedback, and your own initiative to cultivate a positive team culture and boost morale. Performance Culture: Foster a performance-driven culture with an emphasis on self-ownership among team members. KPI Definition: Implement and monitor established KPIs and performance expectations set by senior management, ensuring alignment with overall business goals. Customer Support Leadership: Serve as a subject matter expert and first line of defence in troubleshooting operational issues, escalating as necessary and collaborating with relevant teams to ensure customers receive top-notch support and satisfaction. Customer Growth Initiatives: Shift the team's mindset to prioritise customer growth by encouraging a proactive approach to outbound initiatives that enhance engagement and satisfaction. Industry Awareness: Continuously gather insights from the pet care, customer experience, and startup sectors to understand best practices, sharing this knowledge with the team to enhance strategies and decision-making. Positive Change: Collaborate with management to identify and implement positive changes and efficiencies within the Customer Experience team. Customer Insights: Analyse trends in customer behaviour and identify opportunities to eliminate friction points. Team Leadership: You have a minimum of 1-2 years of experience managing a Customer Experience or Customer Care team, driving performance, and fostering growth. Training & Development: Proven ability to deliver effective onboarding and continuous training programs, ensuring team improvement and success. Performance & KPI Management: Experienced in setting and maintaining KPIs, consistently driving your team to meet or exceed productivity and quality standards. Analytical & Process-Oriented: You have strong analytical skills, using data to identify patterns, solve problems, and make informed decisions. You also seek out process improvements to enhance efficiency. Customer-Centric: You demonstrate strong emotional intelligence and a customer-first mindset, always striving for solutions that prioritise customer satisfaction. Prioritisation & Time Management: You understand the importance and urgency of tasks at hand, working collaboratively with fellow leads to achieve all your goals on time. Tech & AI Savvy: You embrace technological and AI advancements to improve team performance and operational effectiveness. Alignment with Core Principles: You align with KatKin’s core principles: Customer First, Think Big, Relentlessly High Standards, Never Give Up, and One Team. Career-Defining Opportunity: Play a pivotal role in scaling our brand quickly. Competitive Package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension Culture and Perks: A small, close-knit team with no egos 33 days of holiday each year (inclusive of bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Up to 2 days WFH (Work From Home) every week Discount on KatKin fresh meals Cat (and dog) friendly office Send your CV and brief responses to the following questions to _: Can you describe your experience managing a Customer Experience or Customer Care team? What specific strategies did you implement to drive performance and foster growth? Can you provide an example of how you used data to identify a problem within your team or customer interactions? What actions did you take based on your findings? How do you prioritise tasks and manage time in a fast-paced environment? Can you share an example of a situation where you had to quickly adapt to changing priorities? Which DTC brand has delighted you the most, and what did they do? What specific actions or approaches made a lasting impact on you as a customer? (Optional) If you have a pet, how would your experience as a pet parent influence your approach to customer experience?

• Payscale

  

  Remote Project Manager II - United Kingdom

  hace 2 días

  Kingston-upon-Hull

  Payscale is the pioneer of compensation intelligence, helping organizations make smarter pay decisions that drive business performance.For more than 20 years, Payscale has combined trusted market data with AI-powered technology to deliver actionable insights that turn pay from a cost into a catalyst

• Inch Cape Offshore Limited

  

  Remote Senior Contract Manager WTG

  hace 8 días

  Kingston-upon-Hull

  Is this your chance to join the team constructing one of Scotland's largest offshore wind farms?.Inch Cape is a 1080MW offshore wind farm situated 15km from the Angus coast in the North Sea.The power it generates will be transmitted 85 kilometres to a new substation at Cockenzie, in East Lothian fro

• Onestream

  

  Remote Account Director

  hace 8 días

  Kingston-upon-Hull

  Account Director, UK Location: Remote, UK (Ideally London based) Employment Type: Full-Time Gross Annual Base Salary: GBP £100,000 - £110,000 Additional variable compensation and benefits may apply. Total compensation is based on experience, skills, and location using objective, job-related criteria. Summary The Account Director is responsible for the sale of OneStream SaaS solutions within a specified territory. OneStream is looking for an experienced, proactive sales professional to manage and grow existing customer relationships through subscription renewals and expansion, uplifts and cross-selling of additional solutions. The role will be responsible for strategic planning and account management across a designated sales territory and will be expected to take full ownership within this territory. Account Directors are to successfully retain and grow the existing solution footprint and meet and ideally exceed assigned quota. The ideal candidate will have a strong understanding of SaaS sales and a proven track record in sales within an existing account base. Primary Duties & Responsibilities • Opportunity Identification: Proactively identify new sales opportunities within the existing customer base by understanding their evolving needs and challenges and OneStream’s value proposition., • Upselling and Cross-Selling: Introduce additional products or services that meet the evolving needs of our customers, driving upsell and cross-sell opportunities., • Internal Reporting: CRM knowledge transfer, sales pipeline management, and proposal preparation., • Self-Sourced Pipeline: Grow pipeline via direct efforts / prospecting, as well as via business partners such as Customer Success, Business Development, Marketing, and Alliances., • Be Business Partner to your Customers: Provide proactive and consultative guidance that will add value to their business objectives, ensuring high retention and net revenue growth for OneStream. This is executed by developing a thorough understanding of your customers' position in the market, their product/service, points of difference and competitive landscape., • Position OneStream: Articulately and effectively convey the OneStream value proposition via written, virtual and in-person presentations, by leveraging custom business cases, marketing assets and customer success stories., • Enable your Customer Champions: Prepare joint business cases that align prospects and customers’ business objectives with OneStream’s solutions and value proposition and leverage them in sales cycles to establish and build alignment to support revenue generation. Achieve sales targets., • Develop and execute business plans to achieve sales targets., • Accurately track and forecast sales opportunities., • Grow pipeline via direct efforts / prospecting, as well as via business partners such as Customer Success, Business Development, Marketing, and Alliances., • Ensure timely and accurate knowledge transfer across internal teams, such as Business Development, Pre-Sales, Alliances, and Customer Success, as well as to external collaborators such as Customers, Prospects, and Alliance Partners., • Assess prospects and customers’ needs for OneStream offerings via research, discovery sessions and solution demonstrations., • Prepare joint business cases that align prospects and customers’ business objectives with OneStream’s solutions and value proposition and leverage them in sales cycles to establish and build alignment to support revenue generation., • Prepare proposals and SaaS agreements to prospects and customers to drive sales., • Identify opportunities for OneStream use case expansion within customer accounts to drive additional revenue., • Develop comprehensive proposals in response to client and prospect requests., • Actively role model sales professionalism, may engage as a coach and mentor across the Sales teams. Required Education & Experience • Minimum 5-10 years’ experience as a sales manager, sales representative or a related occupation specifically in B2B selling across the Enterprise accounts., • Proven track record in hitting quota and retention targets., • Organized, detail-oriented with the ability to prioritize and respond quickly., • Negotiation skills as it relates to renewals, upsell, cross-selling and additional solution add-ons., • Highly proficient in MS Office Suite, and CRM systems., • Experience working in a consultative capacity with C-level customers on complex SaaS solutions., • Extensive customer service experience in assessing and evaluating customer needs and satisfaction and meeting specified standards with respect to products and services., • Exceptional oral and written comprehension, communication and presentation skills., • Experience demonstrating, promoting, and selling products/services., • Knowledge and experience with marketing/sales strategy and tactics., • Knowledge of administration, business, and management principles., • Experience with MS Office and SFDC, and other analytical or project management tools., • Extensive experience working in a team environment., • Track record of exceeding revenue goals. Preferred Education & Experience • University Degree or College Diploma in Sales, Business Administration, Marketing or a related field., • Prior sales experience in the software industry, especially within the CPM/EPM industry., • Experience with Salesforce is preferred., • Working knowledge of Accounting, Finance and Corporate Performance Management. Knowledge, Skills & Abilities • Professional., • Strategic., • Capable of building rapport with C-level executives and customers., • Highly organized., • Tech-savvy., • Ability to understand and react to customer needs., • Willingness to travel., • Flexible and adaptable., • Goal driven. Who We Are OneStream is how today’s Finance teams can go beyond just reporting on the past and Take Finance Further™ by steering the business to the future. It’s the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution.  Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visit www.onestream.com. Why Join The OneStream Team • Transparency around corporate structure, salary, and benefits., • Core value of customer success., • Variety of project work (not industry specific)., • Strong culture and camaraderie., • Multiple training opportunities. All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship. OneStream Software is an Equal Opportunity Employer. #LI-MS1 #LI-Remote

• Hypergrowth Recruitment

  

  Remote Client Manager

  hace 8 días

  Kingston-upon-Hull

  Client Manager – eClarity Core Rewarding salary + Benefits Fully remote – UK based We've partnered with the exciting ecom finance agency, eClarity Core, as we search for a Client Manager to join their scaling team! Company Overview: At eClarity Core, we exist to give eCommerce founders their time back. Whether they’re scaling a brand from £1m to £20m or launching a new product line, our mission is to remove financial stress and replace it with clarity, insight, and strategic support. We work exclusively with DTC brands across the UK, providing everything from day-to-day bookkeeping to full outsourced finance function services and statutory compliance work. We’re not your average accounting practice, we’re tech-first, fully remote, and purpose-driven. By 2030, our goal is to help 100 entrepreneurs become financially free. Our work moves fast, and so do we. If you thrive in high-growth environments, love solving problems, and want to be part of building a better way for eCommerce brands to manage their finances, read on. Check out their company LinkedIn profile here: _ About the Role: We’re looking for a Client Manager to lead delivery across several client accounts. You’ll oversee internal finance and compliance operations for our DTC vertical, manage a small team of bookkeepers, and be hands-on with client-facing work — from delivering monthly reports to preparing and reviewing statutory accounts. This is a high-impact role where you’ll turn messy financial data into clear, actionable insights for some of the most exciting emerging eCommerce brands. You'll be trusted to lead, innovate, and drive change both internally and for our clients. Key Responsibilities: Client-Facing Audit client finance functions and recommend improvements Build and deliver enhanced management accounts and commentary Analyse financial performance and provide clear, commercially focused recommendations Prepare and deliver cash flow reports monthly Support in creating and maintaining financial models, budgets, and forecasts. Communicate findings in a clear, accessible way - no jargon, just insight! Preparation and review of VAT returns, statutory year end accounts (frs105 & frs102 1A), corporation tax returns and personal tax returns Internal (eClarity Operations) Manage day-to-day operations of our eCommerce finance practice Oversee and support a team of bookkeepers to ensure timely, accurate output Review and suggest improvements on internal processes Collaborate on internal financial reporting and performance analysis Champion our company values and high standards in client service and internal communication Who You Are A strong communicator with a commercial mindset and attention to detail A natural leader who can manage people and processes with confidence A problem solver who thrives in ambiguity and fast-paced environments Passionate about eCommerce, tech, and supporting founders on their growth journey What You Bring 5+ years’ experience in a practice role Fully qualified accountant (ACA, ACCA, CIMA) Experience working in or with DTC, retail, marketplace, or eCommerce brands - desired but not required Advanced Excel skills (comfortable building models from scratch, using pivot tables, VLOOKUPs, etc.) Proficient in cloud accounting tools and finance platforms (e.g., Xero, A2X, Dext, Unleashed, Shopify, etc.) Excellent written and verbal communication skills Why Join eClarity? Career growth - Work closely with experienced CFOs and eCommerce experts on high-impact projects Impact-driven - Help us achieve our mission of making 100 entrepreneurs financially free Innovative & ambitious - Be part of a fast-growing, tech-led team shaping the future of finance in eCommerce Benefits: Rewarding salary + benefits Flexible remote working, you can be based anywhere in the UK! Lots of potential for career development and training Fun and friendly team with regular socials & opportunity to travel to meet clients Opportunity to be a part of one of the fastest growing ecom finance agencies in the UK! If this sounds like you then hit apply or email Kyle on _ to find out more!

• Easy Generator

  

  Remote Customer Success Manager (Remote, UK)

  hace 8 días

  Kingston-upon-Hull

  Step into an exciting role with an innovative e-learning software company in the EdTech space as a Customer Success Manager. Easygenerator is a fast-growing scale-up revolutionizing e-learning with our award-winning authoring tool. Join us to build trustful relationships with customers across a broad range of industries and geographies, and drive the retention, expansion, and advocacy that fuel our growth. What you will be doing Own and manage a portfolio of accounts, ensuring high levels of customer satisfaction, retention, and growth. Build and sustain strong relationships with key stakeholders, acting as a trusted advisor to help customers achieve their business outcomes. Objectively assess account health scores and proactively take action to improve them. Identify potential risks within accounts early and lead mitigation plans in collaboration with customer stakeholders. Lead regular check-ins, Quarterly Business Reviews (QBRs), and strategic discussions with customers. Develop and execute strategic success plans tailored to each customer's objectives, supporting retention and unlocking expansion and upsell opportunities. Act as the voice of the customer internally, providing feedback to Product and influencing roadmap decisions. What you will bring A bachelor's degree or higher. 2–3 years of Customer Success or key account management experience; prior experience is a plus but not required. Excellent written and spoken English, with the ability to communicate clearly and lead conversations while knowing when to listen. A commercial mindset and passion for negotiating strong outcomes for both customers and internal stakeholders. A customer-oriented approach, with the ability to identify the real need behind a request. Nice to have A passion for HR tech and familiarity with the latest trends in the space. Ready to Join Us? If you're passionate about building trusted customer relationships and helping teams unlock the value of learning, we'd love to hear from you. Apply today!