Supervisor

Management

5 hours ago151 views

We are looking for an experienced Supervisor for our lively branch in London Bridge.
Proud to be listed in the Michelin Guide, our dedicated team helps us fulfil our dream of leading the Mexican food scene. Preparing speciality ingredients using traditional cooking techniques, we serve delicious, unique food with exceptional flavours to guests all over London, from the City to the West End.
If you’re a friendly, energetic hospitality master with a great sense of humour, then Santo Remedio is the perfect place to work.

The main responsibilities for the Supervisor will include:
  • Assist in supervising all restaurant staff, including servers, hosts, and kitchen staff.
  • Ensure excellent customer service and handle customer complaints or issues as they arise.
  • Help to manage employee day-to-day schedules, considering labour costs and maintaining proper staffing levels.
  • Train new employees and provide ongoing training for current staff to maintain quality service.
  • Ensure that food and drinks meet quality standards and oversee the presentation of dishes and drinks. Facilitating shift line checks
  • Enforce health and safety regulations and maintain a clean and safe working environment.
  • Handle reservations and oversee the reservation system to ensure efficient seating arrangements.
  • Supervise and evaluate staff performance, provide feedback, and manage disciplinary actions if necessary.
  • Assist in managing daily restaurant operations, including opening and closing duties, cash handling, and any issues arising during shifts.
  • Have a basic knowledge of wine and beverages. Having in-depth tequila knowledge is a plus
  • Handle conflicts among staff or customers professionally and tactfully.
  • Collect and analyse guest feedback to improve service and the dining experience.
  • Ensure the restaurant complies with all local, state, and federal regulations, including liquor licenses and health codes.
  • Foster a positive and productive work environment by building a strong team and promoting employee morale.


    Salary £17 per hour
interview badgeInterviews today
Santo Remedio avatar icon
Santo Remedio from Santo Remedio is interviewing people like you for this position today! Let them know you are interested!
  • Experience
    Required
  • Languages
    English – Advanced
  • Employment
    Full-time
  • Salary
    from £17 hourly

pin icon152 Tooley Street, Borough, Southwark, SE1 2TU, London

icon
Supervisor ManagerLondon

Restaurant • 11-50 Employees

Hiring on JOB TODAY since November, 2022

We offer a premium Mexican dining experience, offer excellent hospitality and a warm environment for colleagues to work in as well as benefits including staff food, parties and flexible work schedules if needed.

Santo Remedio avatar icon
Santo RemedioActive 3 hours ago
Are you hiring?

Post a job and hire

Hire now

More jobs from this company

Similar jobs