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Supervisor / Team Leader

Management

2 days ago134 views

Job Overview:
We are seeking a highly motivated and experienced Supervisor to join our team. As a Supervisor, you will be responsible for overseeing the daily operations and ensuring the highest level of customer service in our hospitality establishment. If you have a passion for the hospitality industry and possess strong leadership skills, we want to hear from you.

Responsibilities:
  • Supervise and lead a team of employees, providing guidance and support
  • Ensure smooth operations and excellent customer service
  • Train new employees on company policies, procedures, and standards
  • Monitor employee performance and provide feedback for improvement
  • Handle customer inquiries, complaints, and resolve any issues that may arise
  • Maintain cleanliness and organization of the establishment
  • Collaborate with management to develop strategies for improving efficiency and profitability
  • Assist with inventory management and ordering supplies as needed

Qualifications:
  • Previous experience in a supervisory role within the hospitality industry is preferred
  • Strong leadership skills with the ability to motivate and inspire a team
  • Excellent communication and interpersonal skills
  • Knowledge of culinary techniques and food safety regulations is a plus
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • Proficient in computer systems/software used in the industry
  • Flexible schedule, including evenings, weekends, and holidays

Skills:
  • Helpfulness: Willingness to assist both customers and employees whenever needed.
  • Hospitality: Understanding the importance of providing exceptional service to create a positive experience for guests.
  • Leadership: Ability to lead by example, motivate others, and make informed decisions.
  • Team Management: Experience managing a team of employees, including scheduling, training, and performance management.
  • Supervising: Overseeing daily operations, ensuring compliance with company policies and procedures.
  • Culinary Knowledge: Familiarity with cooking techniques, food preparation, and food safety regulations.
  • Restaurant/Hotel Experience: Previous experience working in a restaurant or hotel setting is highly desirable.
  • Bartending: Knowledge of bartending techniques and ability to oversee bar operations.
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Tina Gega from First Restaurant Group is interviewing people like you for this position today! Let them know you are interested!
  • Experience
    Required
  • Languages
    English – Advanced
  • Employment
    Full-time
  • Schedule
    5 days a week, including weekends
  • Salary
    £14 – £15 hourly
  • Benefits
    performance bonus, wage stream, bring your friend to work scheme etc
  • Starting time
    Immediate start!

pin iconClerkenwell Road, EC1R 5DU, London

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Supervisor ManagerLondon

Hospitality, Restaurants, Pub & Rooms • 51-250 Employees

Hiring on JOB TODAY since March, 2025

FIRST RESTAURANT GROUP boasts a fantastic selection of restaurants, pubs and bars in London.

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Tina GegaActive 7 hours ago
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