We are creating a team for our new opening at The Zetter Bloomsbury and looking for more charming people to join us.
About The Role
Customer Service Excellence:
Provide warm and welcoming service to all guests.
Assist guests in menu selections, offering recommendations when necessary.
Ensure a seamless and delightful experience for every guest.
Order Management:
Take accurate and detailed orders from guests, catering to individual preferences.
Communicate effectively with kitchen staff to ensure timely and precise order preparation.
Handle special requests and dietary requirements with efficiency and attention.
Table Maintenance:
Set up dining areas with attention to detail, including table settings and cleanliness.
Monitor and manage the flow of service, clearing tables promptly to maintain a tidy and inviting atmosphere.
Assist in restocking and organizing station as needed.
Product Knowledge:
Demonstrate a thorough understanding of the menu, including ingredients, preparation methods, and beverage offerings.
Stay informed about daily specials, promotions, and any changes to the menu.
Upselling and Promotion:
Promote additional items, specials, and food pairings to enhance the overall guest experience.
Upsell when appropriate to increase sales and guest satisfaction.
Team Collaboration:
Work collaboratively with fellow team members to ensure a smooth and efficient service.
Communicate effectively with kitchen and support staff to maintain a cohesive and coordinated operation.
Requirements:
Previous experience as a waiter/waitress is preferred but, not mandatory.
Excellent communication and interpersonal skills.
Ability to thrive in a fast-paced, customer-focused environment.
Strong organizational skills and attention to detail.
Flexibility to work evenings, weekends, and holidays.
Right to work in UK
Interviews today
- Experience
- Not required
- Languages
- English – Advanced
- Employment
- Full-time
- Schedule
- 15.30-00.00
- Salary
- from £14.5 hourly
- Benefits
- Plus tronc/ service charge on top
Bar, Lodging, Restaurant • 1-10 Employees
Hiring on JOB TODAY since October, 2025
Just steps from the British Museum, our newest property hosts rooms and suites, a gym, an outdoor garden, parlour and terrace, plus cosy spaces to while away the hours over cocktails.
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