Primary Duties:
Greeting Customers:
Welcome guests warmly and seat them if necessary.
Present menus and daily specials.
Taking Orders:
Take food and beverage orders accurately.
Answer questions about menu items, ingredients, and specials.
Offer suggestions or upsell items when appropriate.
Serving Food and Drinks:
Deliver orders promptly and correctly.
Check back with guests to ensure satisfaction.
Handling Payments:
Present bills and process payments (cash, credit/debit).
Give correct change or receipts.
Clearing and Resetting Tables:
Remove dishes, glassware, and utensils after customers leave.
Clean and reset tables quickly for the next guests.
Additional Responsibilities:
Maintaining Cleanliness:
Keep the dining area clean and organized.
Follow health and safety regulations.
Working with the Team:
Communicate with kitchen staff and bartenders.
Help co-workers during busy shifts.
Handling Complaints:
Address customer concerns professionally and promptly.
Inform a manager if a problem escalates.
Stocking Supplies:
Refill condiments, napkins, and other table items.
Restock service areas as needed.
Restaurant • 11-50 Employees
Hiring on JOB TODAY since April, 2025
At Pinnova, we pride ourselves on creating a warm and welcoming environment for both our guests and our team. We believe that great food starts with great people. Our staff is passionate about providing impeccable service.
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Job Title: Floor Host / Waiter We are seeking a friendly, attentive, and service-oriented Floor Host / Waiter to join our team. In this dual role, you will be the first point of contact for guests entering the venue and also be responsible for taking and serving food and drink orders. This position plays a key role in delivering a welcoming atmosphere and a seamless dining experience for every guest. Key Responsibilities: Greet guests warmly and guide them to their tables. Take customer orders accurately and promptly. Serve food and beverages in a timely and professional manner. Assist with menu questions and make recommendations as needed. Monitor tables and attend to guest needs throughout their visit. Communicate clearly with the kitchen and bar staff to ensure accurate and timely order fulfillment. Maintain cleanliness and organization of the floor, dining area, and service stations. Support with table resetting and general upkeep between guest seatings. Ensure guest satisfaction by responding promptly to requests or complaints. Uphold all safety and health regulations during service. Work collaboratively with the team to ensure a smooth front-of-house operation. Qualifications: Previous experience in a restaurant or hospitality setting preferred. Strong communication and interpersonal skills. Excellent multitasking and time management abilities. A positive attitude and team-focused mindset. Ability to stand and walk for extended periods. Must be of legal age to serve alcohol, if applicable. Knowledge of food and beverage service standards is a plus. Working Hours: Flexible shifts. Primarily weekends and peak service hours. If you're passionate about delivering outstanding hospitality and creating memorable guest experiences, we’d love to meet you!
Responsibilities: • Intermediate/Advanced/Fluent English, • Part-Time Available Roles - Long hours - Reliable staff - Long-term - Permanent, • Warm & Friendly Personalities: Smiley, friendly and engaging to guests., • Quick and easy-going, • Giving out Menu’s to customers, engaging with them, serving them, and cleaning up restaurant area (tables etc.), • Passion for Food & Hospitality: If you love sharing the rich flavours of Turkish cuisine with others, this is the place for you!, • Previous Experience is a bonus, • Fluent in Romanian is a bonus Why You’ll Love Working Here: • Competitive Pay + Tips, • Employee Discounts: Enjoy our delicious Turkish dishes on your breaks. CAN ALWAYS CALL OR ASK IN PERSON!
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