Warehouse Supervisor - Kitt - London

Steeped in history and situated in the heart of Belgravia, The Pembroke stands apart as a unique club for Londoners. Adhere to practices in the club's Food Safety Management System documentation where relevant and undertake ad-hoc purchasing-related projects as directed by the Director of Commercial

Sales & Stock Associate - Heathrow (40h) T5 - London. Maintain beautifully presented sales areas with strong attention to detail.

Our Brand Story ZIMMERMANN is a global luxury fashion brand, founded in Sydney in 1991 by sisters Nicky and Simone Zimmermann. Renowned for its signature approach to sophisticated femininity, distinctive prints, and exceptional craftsmanship, the brand is present across Australia, Europe, the Americas, the Middle East and Asia. Nicky Zimmermann’s creative vision and Simone Zimmermann’s strategic leadership have formed the foundation of the brand’s success. Their partnership – balancing design innovation with strong commercial direction – remains central to ZIMMERMANN’s identity and growth. Today, ZIMMERMANN continues to redefine modern luxury with collections that celebrate self-expression. Grounded in Australian sun-soaked optimism, the brand resonates with women around the world. Our global teams are united by a shared commitment to creativity, quality, and evolving the brand with integrity and purpose. At ZIMMERMANN, our people are at the heart of everything we do. We are committed to empowering talented individuals to build meaningful careers within an inclusive, collaborative, and forward‑thinking environment – where craftsmanship and innovation are celebrated, and individuality is valued. The Opportunity ZIMMERMANN is seeking an Omnichannel Stock Associate (20h/week) to join our (boutique in Sloane Street Location) team. In this role, you will be instrumental in delivering exceptional client experiences, representing the ZIMMERMANN brand with confidence, care, and attention to detail on the shop floor. This opportunity is ideal for someone who is passionate about luxury fashion, thrives in a refined retail environment, and values building meaningful, long‑term relationships with clients. In this role, you will work closely with your team to achieve boutique goals, uphold impeccable presentation standards, and create memorable, personalised experiences that reflect the essence of ZIMMERMANN. Working within our Mayfair store, and as part of a high performing digital team, the position will be responsible for the successful fulfilment and timely processing of web orders and returns coming from the Zimmermann EU website whilst assisting with the processing of both retail and online stock for our EU warehouses and stores. Key Responsabilities : ONLINE ORDERS • To ensure Online orders are processed in accordance with Zimmermann “Online Store Policy and Procedure”, without exception, • To pack all allocated online orders to the highest standard of presentation, • To manage and support all expedited and hand delivery services, • To ensure invoicing and packing is completed according to client and Zimmermann guidelines, • To ensure 100% accuracy in dispatch, keeping in mind the end client experience, • To ensure the Online orders received are dispatched from the store in the required timeframe, • To manage the inventory of Online related stationery supplies, and re-order as necessary, • To ensure there is no incidence of negative feedback from Online Store clients, • To remain in regular communication with the CS/Ecommerce teams and reply within the required timeline, • To report issues that will impact the client experience to the CS and Ecommerce Operations Teams STOCKROOM ORGANISATION • To maintain the organization of the stock rooms and other storage spaces, • To ensure stock is organized by Collection group RTW / SWIM, category, colour and size, • To systematically re-organize the stock rooms to work in line with the delivery calendar and requirements of each season, • To ensure stock room is organized in line with BOH standards that prioritize efficiency for the sales team working with clients STOCK INVENTORY ASSISTANCE • To investigate any online related stock issues and discrepancies that arise from stocktake and liaise with the Store Manager and Stock Controller with the findings What you will bring The successful candidate will have a background in stock and in online fulfilment, hold strong multitasking skills and be a team player whilst enjoying a fast-paced work environment. They will also be analytical and thorough when referring to stock control. Why Join ZIMMERMANN? · Access to tailored development plans and learning opportunities · Generous employee benefits and product discounts · Clear pathways for career progression within a global organisation · A collaborative, high-performing, and inclusive team culture Next Steps If you’re ready to take the next step in your career and would like to contribute to ZIMMERMANN’s continued success, we’d love to hear from you. Please note that only shortlisted candidates will be contacted. ZIMMERMANN is an equal opportunity employer. We assess all applicants based on their individual capabilities, experience, and qualifications and are committed to fostering a diverse and inclusive workplace. If you have any support or access requirements, please let us know at the time of application so we can assist you throughout the recruitment process.

Job Role: Stockroom Manager Reporting to: Store Manager Location: ME+EM, Marylebone, London Contract type: Full Time About us: ME+EM is one of the UK’s fastest-growing luxury fashion brands. In addition to a thriving global digital presence, we operate flagship stores in London and Edinburgh, concessions within Harrods and Selfridges, and have recently expanded with new store openings in the U.S. At ME+EM we are an entrepreneurial, creative, and passionate group of people. We work hard, are enthusiastic to learn and are not afraid to take risks. Everyone contributes to our success at all levels, and that precisely what makes being a member of the team so rewarding. Our office and stores are always busy and fast paced, but we work just as hard to make sure it’s fun, with social activities and biannual parties. We pride ourselves on being approachable, supportive, and welcoming and ensure that everyone’s hard work is rewarded. It takes all these things to build a strong, successful business and our door is always open to new talent ready to contribute to our growth and evolution. About the role: The Stockroom Manager is a key leader within the store environment, responsible for driving all back-of-house operations with precision, professionalism, a commercial mindset and a commitment to excellence. This role ensures the accurate receiving, storing, replenishment, and movement of merchandise while maintaining optimal stock levels to support sales performance. The Stockroom Manager leads and develops the stock team, champions system and process improvements, and acts as the primary liaison between the store, head office, and external partners for all stock-related matters. They ensure that daily operations, stock audits, and omnichannel fulfilment are completed efficiently and to brand standard, all while upholding health, safety, and security compliance. The Stockroom Manager supports both the sales floor and customer communication when required, representing the brand with integrity at all times. Responsibilities Systems &Operations • Lead all stockroom operations, ensuring accurate receiving, storing, processing, and replenishment of merchandise., • Be an expert in EPOS and ERP Inventory Management platforms, and confidently identify and champion new processes and system improvements., • Oversee omnichannel fulfilment, ensuring orders are processed, packaged, and dispatched to luxury brand standards., • Maintain stockroom compliance with health and safety regulations, ensuring safe storage, organised inventory, and functional equipment., • Manage inventory accuracy through regular cycle counts, audits, and discrepancy investigations., • Drive operational efficiency by monitoring negative stock, ensuring ticketing accuracy, managing defective goods, and implementing corrective actions., • Identify workflow inefficiencies and propose solutions to optimise space, accessibility, and replenishment processes., • Act as a key systems user and trainer, supporting onboarding and continuous development for all stock-related processes., • Maintain strong communication with Head Office teams (Retail Operations, Merchandising) and external partners (delivery providers, warehousing). Leadership • Lead, motivate, and develop the stockroom team, ensuring tasks are completed efficiently, accurately, and to brand standard., • Coach team members in best practice, identifying training needs and delivering development programmes to build skills and knowledge., • Set clear expectations and priorities, conducting performance reviews and providing continuous feedback., • Act as the voice of the stock team within the store and wider business, championing continuous improvement and cross-functional collaboration., • Communicate effectively with Store Management, Sales, and Visual Merchandising teams to align stock operations with business needs, product launches, and capacity planning., • Demonstrate exemplary professionalism in timekeeping, administration, communication, and customer care. Management • Organise daily and weekly workflows for the stock team in line with business needs, deliveries, recalls, and new product launches., • Maintain optimal stock levels to support store sales goals and minimise overstock., • Lead and execute stock takes and cycle counts, ensuring thorough preparation, accurate reporting, and implementation of corrective measures to reduce shrinkage., • Review incoming product and manage stockroom layout adjustments, collaborating with Compliance and Store Management where necessary., • Ensure timely completion of all inventory-related tasks—including transfers, returns, reservations, and damages—while maintaining high standards of organisation and accuracy., • Uphold strict health, safety, and security protocols, controlling access and ensuring safe stockroom operations., • Manage customer enquiries related to stock and fulfilment when required, acting as a professional brand representative. Key Performance Indicators (KPIs): • Stock Accuracy: Cycle count results, audit accuracy, shrinkage rates., • Operational Efficiency: Timely completion of deliveries, transfers, allocations, and omnichannel orders. Team Development: • Skill progression, training effectiveness, performance improvements., • Replenishment Quality: Stock availability, overstock control, product flow., • Stockroom Standards: Organisation, cleanliness, compliance, and system accuracy. Employee Benefits: • 33 days annual leave for full time employees (25 days holiday + 8 bank holidays), • A day off to celebrate your birthday., • Pension Scheme, • Group Life Insurance, • Employee Assistance Programme (EAP), • Length of Service Award, • Refer a Friend Scheme, • Staff uniform for retail employees, • Generous Staff and Friends and Family Discount, • Annual Volunteer Day, • Cycle to Work Scheme, • Tech Scheme, • Eye Care Vouchers, • Real Living Wage Employer, • Employee led committees, • Social events and biannual parties, • Enhanced maternity and paternity package after 2 years of service. ME+EM is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce. As an equal opportunities’ employer, we do not discriminate against applicants based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diversity enriches our workforce and strengthens our organisation. Therefore, we encourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for opportunities within our company. Please note, due to the large number of applications we receive, we can only reply to those that are successful to the next stage.

Senior Prep Lead – AV, Audio & Special Effects Location: North London Department: Warehouse Operations Reports to: Warehouse Manager Employment Type: Full-Time Salary: £37,500 – £40,000 dependent on experience Additional: Paid Overtime Role Overview We are looking for an experienced Senior Prep Lead to take ownership of preparing outgoing equipment for event productions and hires. This is primarily a hands-on practical prep role rather than a line-management position. The main goal is to ensure jobs are prepared accurately and to the highest standards. You will personally prep most outgoing equipment, use Current RMS to support accurate stock allocation, and ensure orders are ready ahead of schedule and loaded onto the correct vehicles. As the company continues to grow, this role has the potential to develop into a formal Prep Manager / team leadership position, with responsibility for training and overseeing additional prep staff. About Us We are one of Central London’s leading providers of event equipment and services. For over 30 years, we have built a strong reputation for delivering high-quality event production support while creating valuable careers within the live events industry. Key Responsibilities Operational & Technical Prep • Prepare outgoing equipment for event productions and hires, ensuring accuracy and timeliness., • Prep orders at least one day in advance wherever operationally possible, flagging workload, stock, or timing risks early., • Ensure equipment, accessories, cables, cases, and loose items are present, functional, and packed correctly., • Identify faulty, incomplete, or unsuitable equipment during prep, flag issues to the Warehouse Manager, and ensure affected items are processed correctly through quarantine procedures., • Use practical equipment knowledge to sense-check compatibility, required accessories, and sensible kit combinations across AV, Audio, and Special Effects equipment., • This role is not expected to carry out day-to-day equipment repair or servicing., • Ensure outgoing jobs are prepped cleanly and logically so equipment is ready in line with loading plans and delivery schedules., • Ensure orders leaving the warehouse are loaded safely and efficiently into dispatch vehicles. Planning, Communication & Culture • Support production and hire preps by working closely with relevant managers, querying unclear instructions and handling late alterations or last-minute orders., • Spot wider prep risks early and challenge unclear or inaccurate prep lists constructively., • Make practical recommendations wherever possible, including around availability, incorrect quantities, incompatible items, and suitable alternatives., • Maintain calmness and clarity while dealing with pressured scenarios where prep issues could affect readiness or dispatch., • Participate in logistical planning discussions around dispatch timing and sequencing., • Embrace a collaborative, can-do culture where team members support each other across departments when needed. Systems, Stock & Compliance • Use Current RMS and warehouse scanning / stock processes to support accurate stock allocation and equipment handling., • Follow stock allocation processes carefully to maintain stock accuracy, asset care, and loss prevention., • Keep prep bays clean, organised, and reset after each dispatch., • Ensure prep bays and working areas remain compliant with Health & Safety standards, including safe manual handling and good housekeeping. Wider Responsibilities • Take ownership of prep standards and help maintain a culture of prepping early., • Contribute ideas for improving prep efficiency, accessory accuracy, stock usage, and prep bay discipline., • Support a no-blame, improvement-focused culture by identifying repeat issues and helping prevent recurrence., • Support training and onboarding of future prep staff as the team expands. What Success Looks Like • Confidently preparing the majority of jobs independently within the first three months., • Using Current RMS accurately and following stock allocation processes confidently., • Orders consistently prepped at least one day in advance., • Prep bays kept clean, organised, and ready for the next job., • Reduction in missing accessories, late prep, and avoidable prep-list issues through careful checking and early communication., • Maintaining a consistently high level of prep accuracy. Required Skills & Experience • Previous experience preparing equipment across both production and dry-hire environments., • Practical working knowledge across Audio, AV, and Special Effects equipment., • Confidence using warehouse scanning, barcoding, or asset-management systems; experience with Current RMS preferred but not essential., • Excellent attention to detail and a strong quality-control mindset., • Strong organisational skills and the ability to work quickly while keeping prep bays tidy and controlled., • Confidence challenging unclear or inaccurate prep lists in a calm, practical, and constructive manner., • A proactive, solution-focused approach., • Physically fit and comfortable with manual handling in a warehouse environment. Desirable Skills & Experience • Working knowledge of prepping LED screens., • Previous informal coaching or training experience within an AV or event-equipment warehouse. What We Offer • A collaborative, hands-on team culture within a growing events business., • Ownership of a critical part of event and hire delivery operations., • Exposure to a wide range of high-spec AV, audio, LED, and special effects equipment., • Ongoing technical development, with potential progression into a future Prep Manager / team leadership role., • Paid overtime and support during peak event periods. How to Apply Please email your CV and a short summary outlining why you would be a great fit for the role. In your application, please briefly cover: • Your UK live events / AV experience, • The equipment disciplines you are strongest in, • Any experience with warehouse prep, Current RMS or similar stock systems, dry hire, production prep, or LED screen prep Please note: • Applicants must be UK-based with proven UK experience within the live events / AV industry., • Visa sponsorship is not available for this role.

Job Description Title: Full-time Senior Sales Associate with stock responsibilities - Harrods Reports To: Concession Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. As a key member of Longchamp’s boutique team, Sales Assistants play an essential role in creating a luxurious, welcoming, and personalised shopping experience. They are the frontline ambassadors of the brand, combining product knowledge, enthusiasm, and elegance to deliver exceptional service. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices Sales Assistants embody these values through every client interaction and contribute to a culture of respect, collaboration, and passion for luxury retail. Job Purpose To deliver exceptional, personalized service that exceeds client expectations, supports daily boutique operations, and contributes to achieving sales and Clienteling goals in alignment with Longchamp’s luxury standards. Key Responsibilities Customer Service & Sales • Welcoming and advising customers: provide a warm, personalized welcome and guide clients through tailored recommendations based on their needs., • Contributing to sales: taking an active part in selling products in line with the company's sales techniques and store objectives., • Building long term relationship with clients: develop and maintain client relationships through excellent service and personalised follow-up., • Managing returns and exchanges: dealing with customer requests for product returns or exchanges, in line with internal policies. Product & Brand Knowledge • Demonstrate in-depth knowledge of Longchamp products, craftsmanship, and brand heritage, • Communicate brand stories and product features with confidence and clarity, • Stay updated on new arrivals, seasonal launches, and promotional activities Boutique Operations • Ensuring product presentation: making sure that products are displayed in adherence to visual merchandising guidelines., • Restocking and stock management: support replenishment, stockroom activity, and inventory accuracy, • Managing checkout operations: carrying out transactions smoothly and guaranteeing fast, secure service and data capture Stock: • To assist with all stock deliveries and sales floor replenishment., • To support with stock inventories, ensuring efficient levels maintained, • To ensure stock merchandise is kept in pristine condition., • To take part in weekly Stock counts, • Checking stocks at opening and closing, • To ensure all merchandise is correctly ticketed and security tagged, • To ensure all stock areas are maintained to a high level, • Protect stock from loss or damage, • To assist in conducting regular stock takes as and when requested by Head Office. Skills & Qualifications • Minimum 1 year of experience in retail, preferably luxury or premium, • Strong interpersonal and communication skills, • POS system knowledge and basic MS Office familiarity, • Fluent in English (additional languages preferred), • Passion for fashion, customer service, and luxury brands Person Specification • Outgoing, polished, and professional demeanour, • Service-driven and problem solving, • Team player with a proactive attitude, • Detail-oriented, punctual, and dependable, • Organized, and able to prioritize daily tasks, • Flexible with scheduling including weekends, evenings, and holidays Key Performance Indicators (KPIs) • Personal sales revenue, • Conversion rate (footfall to sales), • Average transaction value (ATV) and Units per Transaction (UPT), • Client satisfaction feedback and mystery shopper results, • CRM entry completion and data quality, • Visual merchandising compliance Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

We are looking for a reliable, hard-working Warehouse Operative / Forklift Driver to join our team in Charlton, southeast London. This is a hands-on, physically demanding role suited to someone who is switched on, dependable, and prepared for heavy manual handling throughout the day. You’ll be moving stock, loading/unloading deliveries, keeping the warehouse organised, and supporting operations both on-site and occasionally at other locations, so flexibility is essential. Key Responsibilities Goods In / Goods Out • Receive and check incoming deliveries for accuracy and damage, • Load and unload vehicles safely and efficiently, • Pick, pack, label, and prepare orders for dispatch, • Complete all relevant delivery and shipping paperwork accurately Warehouse Duties • Move stock safely around the warehouse using forklifts, pallet trucks, and manual handling techniques, • Lift and move heavy boxes and stock throughout the working day, • Organise and store stock correctly to maintain a tidy, efficient warehouse, • Prepare stock and materials for dispatch or transfer to other locations, • Assist with stock moves and warehouse support at off-site locations when required, • Report damaged stock, equipment faults, or safety concerns promptly, • Maintain high standards of cleanliness, organisation, and health & safety, • Repetitive lifting and physical work Stock Control • Carry out regular stock checks and inventory counts, • Record stock movements accurately, • Help maintain accurate stock records and report discrepancies Essential Requirements • Valid UK Flexi Forklift Licence, • Valid UK Counterbalance Forklift Licence, • Proven warehouse experience, • Hard-working, reliable, and able to work at pace, • Good attention to detail and accuracy, • Flexible and willing to work at off-site locations when required, • Able to work well independently and as part of a team, • Good awareness of warehouse health & safety procedures What We’re Looking For The right person will be: • Switched on and proactive, • Prepared to get stuck in and work hard, • Dependable and punctual, • Practical, organised, and safety-conscious, • Flexible and willing to adapt to daily workload demands