Due to exponential growth, there is now an opportunity and a requirement for a 2nd Line of Support ... Provide technical assistance and support to customers via phone, email, and chat channels
If this role is of interest to you, please contact us for a confidential chat, or apply online ... Managing formal customer complaints to resolution in line with ABTA guidelines. * Supporting the ...
To respond to reactive work requests promptly in line with agreed KPI response times. * To ... chat or email
Provide 1st line technical support to end users. Log and classify incidents and requests raised by the customer by telephone, email and via the Service Now chat function * Record calls from customers
What we're after: - Customer Care & Social Media Executive Reporting Line: - Assistant Customer ... Liaise with customers through social media platforms and on Live Chat * Become the expert within ...
Provide 1st line technical support. * Collaborate with the wider IT Team / 3rd Line when needed and ... Excellent communication skills (IM, Chat, Email etc.). * Takes ownership for incidents and problems
Experience of developing and establishing an assessment strategy, in line with company aims Interested in this Impact Assessment & Evaluation Manager role? Apply now and let's have a chat! We Are ...
Experience with Stakeholder engagement and line management. * Essential technical knowledge in M365 ... no obligation chat with your VIQU Consultant. Additionally, you can contact Dan Freeman , by ...
A Technical Test * 1 Hour online chat. HOW TO APPLY: Please register your interest by sending your ... line. You will be part of a high-performing engineering squad so will remain hands-on to further ...
... improvement initiatives in line with regulatory requirements. With plenty of variety and ... With the wellbeing team on-hand to keep you feeling great; be it a chat, massage or group ...
... are delivered in line with Kier's and the Thames Water KPI's. Your day to day will include ... So, even if you don't tick every box, please apply and we can have a chat. Rewards and benefits We ...
Being on the front-line of our customer support operations - helping our customers to get the most out of our platform. This includes on the phone and chat support. * Handling and organising ...
... line. You will be part of a high-performing engineering squad so will remain hands-on to further ... A Technical Test * 1 Hour online chat. HOW TO APPLY: Please register your interest by sending your ...
Stay updated on regulatory changes and collaborate with the first line of defense. * Create and ... chat; jack.malone@harringtonstarr.com / 020 3481 8754.
... Live Chat * Provide customers with relevant product information that is clear, fair and not ... Deliver against a set of Key Performance Indicators that will be provided to you by your line ...
You will be responsible for a charitable trust/statutory funding portfolio agreed with line manager ... chat and review the full job description, please do contact Dominic at Harris Hill on dominic ...
... Managing live chat, dealing with any inbound queries and passing these on to the relevant ... working in line with ILG policy up to 50/50 remote/office working- Pension, Life Assurance ...
macOS and Windows IT Support Analyst This a fantastic opportunity for a 1st line Support Technician ... Please don't hesitate to get in touch with us for a confidential chat about how we can secure you a ...
There is line management involved in this role, managing 5 individuals including AP Clerks and ... For more information and a confidential chat about this role. Please contact Ryan Sheehan at Ivy ...
... chat, or in person. * Make certain that all tickets are acknowledged and responded to in a ... Escalate issues that are not possible to resolve due to knowledge or access to 2nd line support, or ...
... line with our own targets. * To deliver a proposition that can achieve both the sales and margin ... To develop new monitor propositions/routes to market including extended ranges, ePromter/video chat ...
If you would like an informal chat about this role before applying, please don't hesitate to ... Allocating work and ensuring teams are ready and able to deliver in line with client expectations ...
... chat to give you more info. Marketplace Operations Manager 💰 Salary: up to £100,000 💻 ... and bottom line. We're looking for: * Balancing supply and demand across both sides of the ...
Please contact (name)or email (email details) for an informal chat, so that we can help create the ... In line with Keeping Children Safe in Education (KCSIE) guidance, we may also conduct an online ...