Reporting to the SaaS Operations Manager, the Contact Centre System Administrator will provide operational and strategic support to facilitate the day to day running of our CRM and Telecom systems
... the contact centre through improving overall training, communication and support approach. As part of this, you'll work as an expert to support the delivery and implementation of high standard ...
Extensive experience of leading a contact centre team up to 50 FTE across more than one location and/or home working. (Ideally B2B or B2C). * Evidence of previous leadership and achieving results ...
Overview This is an incredible L&D Manager role partnering with the outsourced Contact Centre Operation. You will be accountable for creating the training content from end to end, with responsibility ...
IP Integration is dedicated to creating intelligent contact centre and IT solutions and supporting services which are unrivalled in the industry. Our breadth of knowledge and experience spans ...
Preferred experience in a Contact Centre/Service program for any Advertising Tech company * Prior Customer Support experience within an in-house team is highly desirable * Fluent with social media ...
... Contact Center set up in Reading and will be working with the team who is under training at the moment. • Liasing with the Backoffice / admin team in Gurgaon on process design and system ...
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We're on a transformation journey to The Contact Centre of the Future, which will be customer-centric and data-driven, therefore you'll be comfortable using a PC, and really enjoy and understand how ...
You must have the following experience; · Contact centre/call centre experience · Live chat/Webchat experience - Zendesk desirable · Email management/customer support · Banking/Finance/Insurance ...
Experience in configuration, security, support and management of firewalls, routing & switching, voice and video (inc a contact centre), and Load Balancers * Experience in Cisco Routing & switching ...
This role requires someone who understands third parties and or has experience operating in a contact center environment, partnering and training customer service professionals externally
As you can see there is certainly a variety and whilst as a brand we specialise in Contact Centre learning we are certainly not limited to this. We accelerate performance across five specialisms
... Contact Center, Call Groups, Hunt Groups, and Auto Attendants. * Experience with migration and transformation of voice/telephony services. * Ability to apply industry knowledge and insights to ...
... contact centre, client finance area, actuarial and IQA etc. · People Management for onshore and indirect management for offshore e.g. morale, motivations, incentives etc. · Deliver on the ...
GIDS delivers global omni-channel investor servicing, including contact centre, using digital services. Job Description: We are seeking a DCI and Reconciliations Analyst to join a team which ...
We will contact selected candidates to proceed with the initial interview, where more details about the responsibilities and script will be discussed. Join us at London Electric Centre and drive the ...
Desirable to have experience of cloud based, SaaS products especially if in communications platforms and contact centre * Desirable to have a background in Finance and/or Communications disciplines
Advanced Oncology Physiotherapist - Outpatient Centre - Lymphoedema Training £60,000 Per Annum ... If you would like to be considered for this exciting opportunity please contact Sophie Whittington ...
Candidates must have proven Data Centre full project life cycle experience with a mixture of ... Apply now or contact Darren at Salter Grange at 078 - 42007667
Centre Point Recruitment has partnered with a leading residential property management and buying ... Be the primary contact for contractors visiting the office. * Ensure contractor invoices are ...
... go-to centre for Private Lymphoedema care in the UK. You will be part of a small team of ... We need you to be an amazing clinician, who does not want to give up your patient contact but also ...
In this role you will be serving as the contact for sales and import related activities, developing new customers, communicating effectively with existing/future customers, and making sure orders are ...
ABOUT CBRE DATA CENTER SOLUTIONS CBRE Data Center Solutions (DCS) is a part of the CBRE Group with ... contact strategy and develop suitable valuepropositions to acquire new relationships and expand ...