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Our Head Teachers are fulfilled by the idea of making even the smallest positive changes in our young people, so we celebrate the little things. There’s lots of ups and downs, and to some of our young people, sitting through a lesson can be a big win. We call these huge small victories and whilst they may seem small on the surface, they add up to make a big difference. Avon Park School is part of Witherslack Group. The transformational effect of Avon Park School is consistently witnessed by parents, carers and professionals alike. The school’s ability to connect and engage with pupils is a result of its strong ethos of “high expectations and aspirations for every child” – and recently achieved aan Good Outstanding rating by Ofsted. All school staff, including teaching, pastoral and therapy, work in a truly collaborative way to ensure each pupil not only develops academically but also emotionally and personally. This ‘whole school’ commitment sees pupils with ADHD, ASD, Asperger’s or SEMH grow into capable and confident young people who want to succeed. You will be working with children and young people with complex educational needs, social, emotional and mental health needs, communication difficulties and challenging behaviours. You will set the vision for the future of the school, ensuring we have the right people and plans in place to see that our young people leave feeling proud of what they’ve achieved. You will get all the support you need to succeed, from the broader management team to a range of supporting specialists. Your colleagues will be the best at what they do, the school environments will be well-resourced, and we will help you build a rewarding career. We know you’re going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the education sector. With us, you’ll get to bring learning to life and make a genuine difference to the lives of our young people – plus you’ll get: * Bonuses: 10% performance based bonus and a long-term incentive plan which can equate to 30% of salary each year * Training: A full induction and on the job training * Holiday: You’ll work hard at WG, so you’ll be rewarded with full school holidays * Progression: If career development is your thing, most of our head teachers have been promoted from within our group * Flexible benefits: meaning you can increase/decrease benefits such as life insurance – check out our benefits ___ * Wellbeing: a host of wellbeing tools and advice including employee assistance * Medical cover you’ll be eligible for BUPA healthcare and a health scheme covering dental and eye care * Pension: we offer a range of pensions to suit your lifestyle needs including Teachers’ Pension and our very attractive TPS alternative * Beautiful working environments with the very best facilities – check out our schools ___ * A recommend a friend scheme that offers a £1,000 bonus every time Our young people come from all walks of life, diverse backgrounds and with different needs – and our workforce reflects that diversity, so that our teams can engage, encourage and inspire our young people to be themselves. You’ll be able to connect with our pupils because of: • Your ‘can do’ attitude – a team player who rolls up their sleeves to help others, • You’re an outstanding and inspirational leader, • Your enthusiasm and expertise to help lead and build the school, • You’ll need previous teaching experience and have Qualified Teacher Status, • You’ll also need a minimum of 3 years experience in a Deputy Head Teacher role At Witherslack Group, inclusion is part of who we are. We’re committed to creating an environment where everyone feels respected, valued and that they truly belong. As a specialist provider of education and care for children and young people with special educational needs, we understand the importance of embracing individuality and championing difference- especially when it comes to neurodiversity. We celebrate diverse perspectives, lived experiences, and the unique strengths that each person brings to our community. We welcome applications from people of all backgrounds, identities, and abilities. We are proud to be recognised as an inclusive employer and are committed to making our recruitment and workplace practices inclusive and accessible. If you need any adjustments to support you through the recruitment process or in the workplace, we’ll be there every step of the way. By building a diverse and inclusive team, we’re better able to support the children, young people and families we serve and ensure every member of our team can thrive, grow, and be their authentic self. The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost) and an online search. We are an equal opportunities employer welcoming applications from all sections of the community. For a full job description please click ___ and for the person specification, please click ___. For an informal conversation regarding this role please contact Emma Pearce, Regional Director via email - to arrange a call back. To view our ex-offenders policy please click ___. To view our Child Protection Policy, please visit the 'Parents and Carers' section of this School/Learning centre. You can find all our Schools ___. Special Education / Careers in Care / Careers in Special Education / Working with Children / SEMH / SEN / ASD #INDH

Early Years Educator - Primary School (Ages 0-3) | Leicestershire Are you a caring and enthusiastic Early Years professional ready for your next opportunity? We are excited to be partnering with a friendly Children's Centre, looking to appoint a dedicated Early Years Educator. This is a fantastic opportunity to join a supportive team and deliver high-quality early education within a nurturing and inclusive setting. The centre is committed to providing a safe, stimulating environment where children's wellbeing and development come first. Staff are encouraged to bring creativity and energy into their practice, supporting children through engaging, play-based learning experiences. Role Overview Position: Early Years EducatorStart Date: ASAPLocation: LeicestershirePay: Dependant upon experience Hours: 08:30am - 5:30pmContract: Full-time, 5 days per week Key Responsibilities In this role, you will support children's learning and development during their early years, including: • Planning and delivering creative, age-appropriate activities in line with the EYFS, • Supporting children's social, emotional, and developmental needs through play, • Creating a safe, inclusive, and engaging learning environment, • Observing and assessing progress to inform next steps, • Promoting positive behaviour and supporting overall wellbeing, • Working closely with colleagues to maintain high standards of practice, • Building strong relationships with parents and carers, • Hold a CACHE Level 3 qualification (or above) in Early Years, • Have a solid understanding of the EYFS framework, • Hold a valid Paediatric First Aid (PFA) certificate (essential), • Be nurturing, proactive, and passionate about early years education, • Work well within a team and contribute positively to the setting If you're looking to make a real difference in a supportive early years environment, we would love to hear from you. Please contact Dominic at Tradewind Recruitment: • Call:, • Email:

Your new schoolA welcoming and nurturing specialist provision committed to delivering high-quality education for pupils with Severe Learning Difficulties (SLD) and Profound and Multiple Learning Difficulties (PMLD) are seeking a full time SEN Teacher to join their school. The school places the child at the centre of everything they do, with a strong focus on communication, inclusion, wellbeing, and personalised learning pathways.You will be joining a highly supportive team of experienced teachers, therapists, and support staff who work collaboratively to ensure every pupil is valued, understood, and enabled to reach their full potential. Your new roleWe are seeking a passionate and skilled SEN Teacher to join our team on a full-time basis with an immediate start. You will have responsibility for planning and delivering engaging, meaningful lessons tailored to pupils with PMLD/SLD needs.Key responsibilities include: • Creating and delivering personalised, sensory-rich learning experiences, • Using specialist strategies to support communication, cognition, and physical development, • Working closely with Teaching Assistants, therapists, and families, • Monitoring progress through EHCP outcomes and individual targets, • Qualified Teacher Status (QTS) or equivalent, • Proven experience teaching pupils with PMLD and/or SLD, • A strong understanding of SEN strategies, sensory learning, and differentiated teaching, • Experience working with EHCPs and multidisciplinary teams, • A calm, patient, and compassionate approach Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new companyOur client is a well-established organisation responsible for the maintenance and upkeep of multiple commercial buildings across Leicester city centre, including a portfolio of student accommodation properties. They are now looking to strengthen their maintenance team with an experienced joiner on a temporary contract.Your new roleAs a Joiner, you will carry out a variety of reactive and planned maintenance works across several sites in the city centre. The role will involve working within occupied commercial environments, ensuring all joinery tasks are completed to a high standard while maintaining a professional approach when dealing with site teams and residents. Contract: TemporaryPay: £22- £23 p/hr (Umbrella)Start date: 06/05/2026Contract Length: 1-3 monthsBased: Leicester City Centre What you'll need to succeed • Time-served or qualified Joiner (NVQ or equivalent), • Proven experience in commercial maintenance environments, • Previous experience working within student accommodation, • Full UK driving licence and ability to travel between sites, • Strong work ethic, reliability, and attention to detail Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Our client, Leicester City Council, is seeking an agency Social Worker for its Adoption team. This role will last 3 months initially, paid at £38 per hour. The role will involve the following: • The team recruit, train, and assess prospective adopters., • We support the adopters through family finding to matching panel and remain involved until the Adoption Order is granted., • The adoption team is also responsible for family finding for every child in Leicester City who has a Placement Order., • Leicester City is part of a regional adoption agency Family Adoption Links. As a region we have created a larger group of children and adopters, which means more availability of adoptive families for the children of Leicester City., • The team works in the City Centre one day per week and at a children's centre for team meetings. Please let me know if you are interested? Or can you refer a friend for £250 if placed? Requirements of the role: • Qualified Social Worker, • Fully Social Work England registered, • 3 years post-qualified experience in employment of a local authority (DFE rules), • Must have demonstrable skills and experience in adoption assessments Please apply online or contact me asap to discuss in more detail. We are offering £250 joining bonus for new starters with Reed.Alternatively, we are offering £250 if you refer a friend or colleague and they are placed successfully into this or any other QSW role.

Entry Level Sales Advisor (Immediate Start) OTE of £25,000 - £30,000 per annum Location: Central Leicester (Near Granby Street) Please Note: Our client is only accepting candidates who are eligible to work full-time in the UK. Are you ready to kick-start an exciting sales career that not only offers great earning potential but also unlocks opportunities to travel, learn, and grow your professional network? Our client, one of the UK’s leading sales, customer service, and marketing companies, is expanding rapidly due to huge client demand. With national and international reach, they believe their people are the key to success. That’s why they invest heavily in training, development, and rewarding high performers with exclusive invitations to international awards and seminars. In this fast-paced sales role, you’ll be involved in: • Engage in face-to-face field sales campaigns across Leicester in residential environments, • Developing and executing strategies, • Boost brand awareness and drive sales acquisition, • Build strong client relationships with excellent communication and brand knowledge What’s unique about this role? • Immediate Start - Start Earning Immediately!, • Professional development opportunities & a busy social calendar, • Invites to global awards ceremonies previously held in Paris giving you and amazing chances to build your network, learn from industry leaders, and have fun!, • Access to a business development program teaching recruitment, finance, and team management for those interested in building their own business, • A supportive environment with ongoing coaching to grow your skills, • Recognition and incentives for hitting daily and weekly targets If you would like to kick start your career in sales, marketing and customer service, apply now online by clicking the 'apply' button and completing the online application process. Please make sure you attach your up to date CV and contact details so the recruitment team can get in touch with you as soon as possible! No experience is necessary in this self employed, commission-based role as access to full client and product training will be given to help expand your knowledge for residential campaigns, although our client also welcomes graduates and candidates with any previous experience in the following areas: customer service, sales representative, direct sales, field sales, retail, warehouse operative, call centre, call centre inbound, marketing representative, call centre outbound, bar manager, hospitality, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. This role is not suitable for candidates still in education (school/College/University), due to availability, our client is seeking candidates that can work 4/5 full days per week. • Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying..

Kickstart Your Career in Sales & Direct Marketing (Leicester City Centre) Full Training Provided | Fast-Track Professional Growth | Immediate Start Do you want to join a lively, fun, and social team environment in the Central Leicester area, with a role that rewards success and supports your career progression? Our client based in Central Leicester is an award-winning sales and marketing organisation looking to grow their team with motivated individuals eager to develop within the industry. Full training is provided from day one, giving you the tools needed to succeed. In this role, you’ll work alongside experienced sales and marketing specialists, promoting a dynamic client portfolio. You’ll represent well-known brands, contribute to business growth, and build valuable skills in field sales environments. Successful candidates will: • Have strong English communication skills, • Be self-motivated, driven, and ambitious, • Possess a competitive mindset, • Be available 4–5 full days per week (Mon–Sat), • Work well within a team to achieve results This opportunity provides high rewards both career-wise and financially. The successful candidate will be a well-presented, self-starter capable of demonstrating a desire to succeed in a field sales environment. What makes this opportunity stand out? • Leadership Pathway Available: Ambitious candidates can join our clients structured pathway designed to fast-track your progression into management roles., • Skill Development: This role develops communication, public speaking, people skills, and resilience - highly transferable to any future career., • Fast-paced, People-Focused: Ideal for individuals looking to build experience quickly in a challenging and rewarding environment., • Performance-related bonuses and incentives that reward both effort and outcomes., • Comprehensive training with the guidance of experienced mentors to sharpen your skills and confidence., • Immediate Starts Available! No experience is necessary, and full training is provided. Our client welcomes candidates with any previous experience in customer-facing roles such as: retail, sales assistant, marketing assistant, hospitality, call centre, or customer service. If you’re ready to develop your skills and take on a new challenge, apply now. This is a subcontracted, commission-based role, and shortlisted candidates will be contacted by phone. This role is not suitable for candidates still in education (school/College/University), or current international students. Due to availability, our client is seeking candidates that can work 4/5 full days per week (Mon-Sat). • Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

Entry Level Sales Advisor (Immediate Start) OTE of £25,000 - £30,000 per annum Location: Central Leicester (Near Granby Street) Please Note: Our client is only accepting candidates who are eligible to work full-time in the UK. Are you ready to kick-start an exciting sales career that not only offers great earning potential but also unlocks opportunities to travel, learn, and grow your professional network? Our client, one of the UK’s leading sales, customer service, and marketing companies, is expanding rapidly due to huge client demand. With national and international reach, they believe their people are the key to success. That’s why they invest heavily in training, development, and rewarding high performers with exclusive invitations to international awards and seminars. In this fast-paced sales role, you’ll be involved in: • Engage in face-to-face field sales campaigns across Leicester in residential environments, • Developing and executing strategies, • Boost brand awareness and drive sales acquisition, • Build strong client relationships with excellent communication and brand knowledge What’s unique about this role? • Immediate Start - Start Earning Immediately!, • Professional development opportunities & a busy social calendar, • Invites to global awards ceremonies previously held in Paris giving you and amazing chances to build your network, learn from industry leaders, and have fun!, • Access to a business development program teaching recruitment, finance, and team management for those interested in building their own business, • A supportive environment with ongoing coaching to grow your skills, • Recognition and incentives for hitting daily and weekly targets If you would like to kick start your career in sales, marketing and customer service, apply now online by clicking the 'apply' button and completing the online application process. Please make sure you attach your up to date CV and contact details so the recruitment team can get in touch with you as soon as possible! No experience is necessary in this self employed, commission-based role as access to full client and product training will be given to help expand your knowledge for residential campaigns, although our client also welcomes graduates and candidates with any previous experience in the following areas: customer service, sales representative, direct sales, field sales, retail, warehouse operative, call centre, call centre inbound, marketing representative, call centre outbound, bar manager, hospitality, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. This role is not suitable for candidates still in education (school/College/University), due to availability, our client is seeking candidates that can work 4/5 full days per week. • Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying..

White Collar Factory (95009), United Kingdom, London, London Head of Fraud Strategy About this role As Head of Fraud Strategy you’ll be centre stage in a business built on rigorous analytics and risk management. You'll have responsibility for setting Capital One's fraud strategy and oversight of all fraud analysis and systems. What you’ll do * Fraud Management – define and manage fraud and disputes strategy for a growing UK Card business with aspirations to move into a multi-product offering * Manage and support a team of fraud strategy analysts to ensure ongoing excellence in fraud outcomes for our customers * Be accountable for our fraud losses and ensure performance remains within appetite * Own and manage the credit oversight program for UK Fraud with support and collaboration from Enterprise Fraud * Provide consultancy to other intent and product owners across the business to ensure business change is delivered in line with fraud risk appetite and with appropriate fraud controls * Represent Capital One at industry forums and events (e.g. UK Finance, Cifas, various conferences) * Assess new technology and ensure Capital One remains one step ahead of fraud * Build relationships with vendors and understand what new products and services are worth pursuing What we’re looking for * Significant experience managing a fraud strategy or fraud analysis function within a financial services organisation * Ability to manage varying workload and solve for both the short and the long term * A proven track record of finding resolutions using data and a strong quantitative orientation matched with conceptual thinking skills * Ability to combine business experience and insights with econometric and statistical modelling skills to reach results that are both intuitive and technically sound * Strong business judgement and integrity: be a tenacious decision maker, able to bring a healthy, balanced approach to business Where and how you'll work This is a permanent position based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. If you’re London based, there will be an expectation that frequent travel to Nottingham will be required. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the strategic direction and roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Forecasting Lead - Principal Associate About this role This is an exciting opportunity to manage a small but mighty team responsible for producing demand forecasting for our Customer Operations area. If you are experienced in using tools and techniques to manipulate data, managing others and interested in Forecasting and Planning, then please read on! What you’ll do * Lead a small team to cover the production of all forecasts across operations * Produce medium and long term customer demand forecasts for critical contact centre process areas and oversee the creation of back office operations forecasts * Play a lead role in the creation of our operations budgets and outlook refreshes with Finance, through the provision of future volume demand views * Utilise planning data, models and insight to provide compelling advice and recommendations * Maintain strong, collaborative relationships by engaging stakeholders to become a trusted partner of the operation * Continually improve the quality and accuracy of our forecasts by reviewing tools, assumptions, models and processes * Communicate capacity plan outputs in a simple, easy to understand way * Ensure the efficient and effective use of resources in line with agreed planning periods What we’re looking for * Experience of producing forecasts in an operational environment to deadlines * Understanding of complex models (Excel based) to enable a continuous improvement based approach and solve problems * Experience coaching and managing a small team to maintain engagement and good service to our customers * Fantastic stakeholder management skills and ability to manage multiple stakeholders and effectively We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women and ethnic minority candidates. Where and how you'll work This is a permanent position and will be based in our Nottingham offices. Our flexible, hybrid working model gives you the opportunity to work both remotely and in our offices, which provide great spaces for in-person collaboration. Our core office days are Tuesday to Thursday, but the number of days you actually spend in the office will be led by your team, the work you’re doing and your preferences. Many of our associates have flexible working patterns, so we’re open to discuss flexible working arrangements with you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Head of UK HR Operations and Technology About this role We’re looking for a results driven Head of HR Operations and Technology (Senior Manager level) to inspire and guide a team of approx. 10+ HR professionals and drive operational and associate experience excellence. You’ll set the vision and strategy for how we deliver simple employee experiences with excellence, while constantly pushing on what’s possible across people, process, and technology. The ideal candidate for this role is passionate about the connection of HR operations and technology. You’ll drive efficiency across all areas of HR operations; using technology and automation to create seamless journeys and experiences. You’ll also be critical to redefining team scope, operationalising new practices, designing new processes and ways of working as HR strategy evolves; and ensuring resources are leveraged most effectively. Exploring data for governance, building cases for change, understanding opportunity and risk will be key. The ability to to work with senior leader stakeholders will be paramount; ensuring they’re to part of the story and journey to drive sustainable service change. You’ll partner with HR strategic teams, risk management, tech teams and business partners to help achieve our goals. You’ll be fungible enough to work on HR processes in one moment, and be leading teams designing new HR tech capabilities the next. What you’ll do * Spearhead and develop a HR operations function that provides best-in-class services to employees and people leaders. You will be responsible for operations strategy in partnership with our technology teams. * Own the product roadmap and strategy, ensuring it aligns with the business and moves us towards continued growth, speed, innovation and improvement. Work with partner tech teams to implement change. * Represent the needs of UK employees to inform our product roadmap, ensuring we are building and delivering measurably improved HR interactions and experiences for our employees and achieving target business outcomes. * Guide and support the team responsible for delivering the day-to-day operations of core HR services, which includes specialist processing (e.g Payroll), HR Contact Centre and tech. Manage, coach and develop the HR Operations team to improve capability, encourage best practice and deliver optimal results that align with business direction. * Develop, own and report on HR Operations metrics; utilising technology to interpret workforce data. * Design, develop and deliver HR operations change in response to and business/enterprise-wide change initiatives and ensure the delivery of such initiatives is simple, meets the needs of the business and preserves employee engagement. * Work collaboratively with HR leadership to ensure coordination of initiatives and optimal use of resources. * Ensure the highest standards of continuous and operational excellence, driving out complexity in our processes and practices and establishing a culture of continuous improvement within our operations team. What we’re looking for * A thoughtful and proactive people leader with significant experience coaching and developing large teams. * Great judgement and values, balancing the right thing for our business with the right thing for our employees. * Previous experience in a large leadership role in HR or in a people focused or operations role and demonstrable results delivering on improvement projects. * Resilience and excitement towards change, recognising the opportunities it brings. * Problem solver and critical thinker. Able to design solutions to solve problems at pace. * Intellectually Curious. You ask why, you explore, you're not afraid to pursue ideas. You’ll have a hunger to learn and be a seeker of new challenges. You want to question the status quo; you want to wow our employees with seamless, positive experiences. * You’re comfortable with ambiguity, and are able to synthesise ideas into meaningful plans for action. * Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they’re doing what they’re doing. You always can rally associates to work with you. * Do-er. You’re biased toward action. You can get around roadblocks and stay focused on your goals. You’re well organised, able to multitask and able to prioritise your work. * Passionate & Customer Focussed. You care about growing others and bringing them together around what’s possible. * Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships. * Operational mastery and AI Innovation. You'll own the integrity of our core HR Operations, including payroll, pensions, and benefits, while simultaneously architecting our HR Tech roadmap. You will lead the integration of AI-driven solutions to automate administrative burdens, ensuring our back-office functions are not just compliant, but cutting-edge and scalable. * Stakeholder Influence & Storytelling . Master the art of 'The Why" - you must be a skilled storyteller capable of translating complex operational needs and technical agendas into compelling business cases for executive stakeholders. Success in this role requires the ability to navigate diverse viewpoints, build consensus, and secure high-level buy-in for transformative change. Life at Capital One UK We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: * Wealth & Future: Competitive pension and performance-based bonus schemes * Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. * Health: Access premium care through our private medical insurance. * Family Support: We champion your milestones with enhanced parental leave A full list of our benefits is available here. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Shift: Sunday 6.30am to 3.30pm, Monday to Wednesday 9am to 6.30pm (36 hours per week) Salary: £30,073 per annum Location: Radar Road, Leicester The role: As a Customer Service Manager within our International department, you’ll lead, motivate, and inspire a team of passionate Advisors to deliver best-in-class service. Working collaboratively with the wider Operations team, you’ll drive excellence, create a culture of success, and make a real impact on our customers worldwide. With a growing customer base of over 1.5 million internationally, there's never been a better time to become part of the International team. What you’ll take on: • Motivating & Coaching: Support your team daily, ensuring they achieve best-in-class standards through encouragement and expert guidance., • Developing Talent: Set clear objectives, provide meaningful feedback, and run engaging 1-2-1s to help your team grow., • Driving Performance: Manage attendance and performance challenges with a proactive approach, using HR procedures where needed., • Customer Focused: Regularly review customer interactions, low-scoring surveys, and unresolved cases, taking swift action to improve outcomes., • Drive Recruitment: Support the recruitment process to ensure the right talent is brought into the team., • Lead by Example: Stay hands-on by assisting with customer calls when needed, staying in touch with the day-to-day operations., • Ensure Performance: Provide support to the Duty Desk as required, ensuring SLA and Lost Calls remain within target., • Collaborative Leadership: Work closely with peers and Senior Managers to ensure smooth handovers and clear priorities., • Maintain Service Excellence: Partner with your Assistant Operations Manager to monitor staffing levels and service targets, ensuring they consistently meet expectations., • HR Collaboration: Alongside HR, you’ll lead investigations and disciplinary hearings as needed, ensuring fair and consistent processes. What you'll bring: • Experience in a similar Customer Service Management role, • Contact Centre experience is preferred, • Strong ability to recognise and deliver best-in-class service with the customer at the centre of decisions, • Inspire and motivate teams through leading by example, • Positive, can-do mindset with a focus on collaborative goals, • Expertise in Power BI for data-driven, targeted decision-making, • Naturally flexible, committed, and comfortable with embracing change, • Strong planning, organising, and prioritising skills to manage workloads dynamically, • Proficient in data interpretation and using insights to drive improvements, • Occasional travel to our Manchester contact centre hub. Please note, travel to Manchester and other sites may be required for this role. What’s Next: Press the apply button now to start your application. Once you have applied for the job, we will initially consider your skills and experience based on your CV and application. If you match our criteria we will be in touch regarding the next steps. All successful applicants will be subject to criminal & credit checks in line with our Reference Policy. In order to apply for this position you must not have had an unsuccessful application for a similar role in 6 months. In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level, not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship. Next is proud to be a Disability Confident Employer (Level 2). We’re committed to building an inclusive, inspiring workplace where everyone feels respected, valued, and a true sense of belonging. Our aim is to support every individual to reach their full potential, whoever they are. If you have any questions about our commitment to diversity and inclusion, please feel free to contact our friendly recruitment team on .

Sytner Group are excited to offer a Permanent Sales Executive role with a basic salary of £20,000 and the potential to make a generous commission.\n \nOur Sales Executives really are at the heart of ensuring that we deliver first class customer experiences to every customer that visits one of our dealerships.\n \nJoining us as a Sales Executive means you will be the key point of contact for our customers during this exciting experience of buying their car, so it's crucial you get the service right first time and every time.\n \nInterested? Read on for what we are looking for…\n\nAbout the role\n\nSytner MINI Leicester have an exciting opportunity available for an individual who comes from some form of customer service or sales background.\n \nAs a Sytner Sales Executive, you will communicate with customers to support and understand their needs, on their journey to buying a new car.\n \nSytner Sales Executives work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.\n \nOn top of your salary and very achievable OTE of £45,000, you will also receive a company car and benefit from subsidised Manufacturer Car Purchase schemes for your family as well as discounted MOT and servicing, a colleague introduction reward scheme, discounted Gym membership and discounts with popular high street retailers.\n\nAbout You\n\nYou will have good interpersonal skills and take pride in engaging with customers face-to-face and have passion for delivering outstanding customer service.\n \nA full and valid UK driving licence will also be of benefit.\n \nPlease note you may be asked to attend an assessment centre.\n\nWhy Sytner?\n\nSytner Group are delighted to provide an industry-leading benefits package.\n\nWe are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.\n\nEnhanced Holiday Entitlement – 33 days inc. bank holidays\n\nIndustry-leading Maternity, Paternity and Adoption Pay\n\nCareer Development\n\nRecognition of Long Service every 5 years\n\nDiscounted Car Schemes\n\nHigh Street Discounts\n\nDiscounted Gym memberships\n\nCycle to work scheme\n\nOne day a year paid voluntary / community work\n\nAt Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.\n\nAs part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please

LEICESTER\n\n💸Upto £38,000k\n\nWe are seeking a highly capable and experienced Security Operations Officer to lead the day-to-day delivery of security operations at a flagship shopping centre in the East Midlands. This is a pivotal role responsible for ensuring a safe, secure, and welcoming environment for all visitors, tenants, and stakeholders.\n\nThe successful candidate will be a strong operational leader with proven experience managing large teams, delivering high standards of security, and supporting strategic and business continuity objectives.\n\nYOUR RESPONSIBILITIES...\n\nOversee the daily delivery of all security operations across the centre\n\nEnsure effective deployment of security personnel and resources\n\nMaintain a safe and secure environment for customers, retailers, and staff\n\nMonitor and continuously improve operational performance standards\n\nLead on emergency planning and response procedures\n\nAct as a key point of contact during incidents and major events\n\nSupport and test business continuity and disaster recovery plans\n\nProvide line management to Operational Team Leaders and Control Room Supervisors\n\nLead, motivate, and develop a large, multi-disciplinary security team\n\nConduct performance reviews, coaching, and succession planning\n\nFoster a positive, inclusive, and high-performance team culture\n\nIdentify training needs and ensure all staff are fully trained and compliant\n\nDeliver and support ongoing development programmes\n\nEnsure adherence to SIA licensing requirements and industry best practice\n\nOversee control room operations, including CCTV monitoring and incident response\n\nEnsure compliance with relevant legislation and data protection requirements\n\nMaintain integrity, confidentiality, and proper use of surveillance systems\n\nManage third-party security contracts and external service providers\n\nBuild strong relationships with retailers, local authorities, and emergency services\n\nAct as a key liaison for all security-related matters\n\nEnsure full compliance with health & safety legislation and site policies\n\nConduct risk assessments and ensure mitigation measures are implemented\n\nPromote a strong safety culture across the team\n\nDeliver a customer-first approach to security operations\n\nEnsure all interactions with the public and stakeholders reflect professionalism and care\n\nSupport a welcoming and inclusive environment within the centre\n\nContribute to the development and delivery of security strategies\n\nSupport long-term planning, risk management, and resilience initiatives\n\nDrive continuous improvement and innovation within the security function\n\nESSENTIAL SKILLS AND QUALITIES...\n\n * Proven experience in a senior security operations role, ideally within a retail or high-footfall environment\n\n * Demonstrated experience managing and developing large teams\n\n * Strong knowledge of security operations, including CCTV systems\n\n * Valid SIA Licence (essential)\n\n * Solid understanding of health & safety, compliance, and risk management\n\n * Experience in emergency planning and incident managementKnowledge of business continuity and disaster recovery principles\n\n * Understanding of data protection and information security requirementsExcellent leadership, communication, and stakeholder management skills\n\n * Strong customer service ethos with the ability to engage with diverse audiences\n\nABOUT YOU...\n\n- Professional, confident, and resilient under pressure\n\n- Proactive and solutions-focused\n\n- High attention to detail and integrity\n\n- Strong decision-making and problem-solving abilities\n\n- Committed to continuous improvement and excellence\n\nWHATS ON OFFER...\n\nOpportunity to work at a prestigious, high-profile retail destination\n\nA leadership role with real impact on safety and customer experience\n\nOngoing professional development and career progression

Registered Home Manager\nLearning Disabilities\nLeicester\nUp to £40,000\n\nAre you a Registered Manager who is ready for more than just maintaining the status quo? Do you want to be part of building something from the ground up?\n\nOur client is commissioning a new supported living service for adults with learning disabilities in Leicester, and they are looking for the right person to lead it. This is a rare chance to shape a service from day one, your model, your culture, your team.\n\nThe Role\n\nYou will register with CQC, build and lead your staff team, and establish the standards that will define this service. You will have the full backing of an experienced senior leadership team, without being micromanaged.\n\nWhat We Need\n\n * An active or recent registration with CQC as a Registered Manager\n\n * Experience supporting adults with learning disabilities\n\n * The confidence to make decisions and the drive to build something you are proud of\n\n * A leader who puts the people they support at the centre of everything\n\nWhat You Get\n\n * Salary up to £40,000\n\n * The genuine autonomy to shape a new service\n\n * Senior support without the interference\n\n * A role that will stretch you in the right ways\n\nTo find out more, contact Ben at Trust HIre Recruitment

Business Development Manager - up to £60,000 + Car or Allowance + Uncapped Commission\n\nWe are recruiting for a organisation who have their Head Office in the East Midlands, they are looking for a Business Development Manager who has experience of selling M&E installation projects into the Facilities and Data Centre environments.\n\nBusiness Development Manager - Package\n• Car Allowance or Company Vehicle\n• Commission is uncapped\n• Healthcare Package\n• Private Pension\n• 25 Days holiday rising to 28 with service + Bank Holidays\n\nBusiness Development Manager - Requirements\n• Remote Role - Ideally within a distance to Visit the Head Office as and when required for Meetings. Will Consider people living across the UK\n• Be able to demonstrate Business Development acumen and Account Management retention delivery - Essential\n• Consultative selling experience - Essential\n• CRM competency and report writing - Essential\n• UK Wide travel will be required with occasional overnight stays as part of the role - Essential\n• Team leadership and mentoring experience - Desirable\n• Trade or Engineering background - Desirable\n\nThis would suit someone who has worked for a Facilities Management, M&E or Building Services organisation or within other allied industries.\n\nWe will accept applications from those who have worked as a Sales Manager, Sales Executive, BDM, BDE, Business Development Executive, Sales Assistant, Inside Sales Executive, Commercial Manager, Service Manager, Account Manager, or Account Executive, Sales Manager, Key Account Manager.\n\nRussell Taylor acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful. \n\nImportant Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us

Your new school\nA welcoming and nurturing specialist provision committed to delivering high-quality education for pupils with Severe Learning Difficulties (SLD) and Profound and Multiple Learning Difficulties (PMLD) are seeking a full time SEN Teacher to join their school. The school places the child at the centre of everything they do, with a strong focus on communication, inclusion, wellbeing, and personalised learning pathways.\nYou will be joining a highly supportive team of experienced teachers, therapists, and support staff who work collaboratively to ensure every pupil is valued, understood, and enabled to reach their full potential. \n\nYour new role \nWe are seeking a passionate and skilled SEN Teacher to join our team on a full-time basis with an immediate start. You will have responsibility for planning and delivering engaging, meaningful lessons tailored to pupils with PMLD/SLD needs.\nKey responsibilities include:\n\nCreating and delivering personalised, sensory-rich learning experiences\nUsing specialist strategies to support communication, cognition, and physical development\nWorking closely with Teaching Assistants, therapists, and families\nMonitoring progress through EHCP outcomes and individual targets\nPromoting a safe, calm, and inclusive learning environmentThis role is ideal for a teacher who is committed to inclusive practice and thrives in a specialist setting.\n\nWhat you'll need to succeed \nTo be successful in this role, you will have:\n\nQualified Teacher Status (QTS) or equivalent\nProven experience teaching pupils with PMLD and/or SLD\nA strong understanding of SEN strategies, sensory learning, and differentiated teaching\nExperience working with EHCPs and multidisciplinary teams\nA calm, patient, and compassionate approach\nHigh expectations for all pupils and a commitment to safeguarding and inclusionExperience with AAC, sensory integration, or medical/physical needs support is highly desirable.\n\nWhat you need to do now \n\nIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.\nIf this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.\n\nHays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Customer Solutions Associate Salary : from a minimum of 25,165 - depending on experience plus incentives of up to 20% of your quarterly earnings as well as an annual bonus. Location : Leeds, Thorpe Park, Hybrid working . Start date : We have a start date for the 22nd of June , Assessment Centres will be running in our office on Friday 22nd May and Thursday 4th June. Rotational shift pattern : Week 1: Mon 9-5:45, Tue 9-5:30, Wed Day off, Thur 9-5:30, Fri 9-5:30, Sat 9-4:00. Week 2: Mon-Fri 10:15-6:30. Join us as a Customer Solutions Associate in our contact centre, you'll help to navigate our customers' journey and bring people back to financial health. You'll be the real first point of contact for our customers, answering inbound and making outbound calls. You'll be the ear that listens to their financial struggles, and the voice that guides them through it. It's hard work, with a real focus on listening skills , making sure we achieve the right outcome for our customers whilst working towards KPI's. It's not for everyone, but in this role, you can make a real impact on peoples' lives. What we are looking for: • Demonstrable skills of supporting customers, • Great listening and communication skills, • To be a people person and have an empathetic ear., • Resilience and ability to work towards and exceed targets., • Enthusiasm, passion , and dedication to achieve business and personal goals., • Previous contact centre experience is desirable. What you'll get: • A starting salary from a minimum of 25,165 depending on experience, • Pay increases, including on passing probation at 6 months, and reviewed at 12 months., • A performance related quarterly incentive bonus and a discretionary annual bonus for a job well done, earn up to an additional 30% of your annual salary., • 3% flexible benefits that you can tailor to suit your lifestyle, whether that's extra cash, more holiday, or added health cover., • Hybrid working for the best of both worlds-collaboration and focus., • Free onsite parking , saving you time and money., • Recharge and refresh opportunities with 28 days of holiday plus public holidays, and the option to buy up to five more-giving you more time for what matters most., • Peace of mind with life assurance that supports your loved ones, no matter what., • A culture that celebrates you and supports your wellbeing - with recognition awards, access to on-site gym facilities, and a variety of wellbeing initiatives offered throughout the year to help you stay balanced, resilient and feeling your best. We're on a mission to make credit work better for all. We buy debt from lots of different companies in all kinds of sectors. We treat people with dignity, helping customers pay off their Lowell debt in practical and affordable ways. According to The Sunday Times, we're one of the best places to work in the UK, (we're proud to be on their 'Best Places to Work' list for the second year running). Why? Because of the people who work here. Warm, welcoming, and super-talented. It's our people that make us great. We celebrate and share success, learn from failure, embrace change, and savour challenge. Join us and from day one you'll have a voice in one of the most dynamic companies in the UK finance sector. Our new colleagues tell us they love the support we give them and the recognition they receive for a job well done. And wherever you are in Lowell, you'll be making a difference to the lives of millions of people going through tough times. Ready to join us? At Lowell, we're committed to helping you grow-both personally and professionally. We provide the tools, support, and opportunities you need to shape your career and thrive. We welcome people from all backgrounds and experiences. Whatever your identity - culture, gender, sexual orientation, religion, ethnicity, age, neurodiversity, or disability - if you're passionate about making credit work better for everyone, we'd love to hear from you. Our strength lies in our people, and we're proud to build inclusive teams supported by benefits that help everyone succeed. Apply today and be the voice that guides customers back to financial health. If you need help with your application or have any questions about the adjustments we can make to support you during the recruitment process, please contact a member of the Lowell Talent Team, who'll be more than happy to support you. #HYBRID

AI Manager - 12 Month Fixed-Term Contract Thorpe Park, Leeds, Hybrid working We're looking for an AI Manager to lead highimpact AI initiatives and drive the daily value realisation of Microsoft Copilot and other AI platforms across Lowell UK. This role converts strategy into measurable outcomes by prioritising use cases, managing AI products, and championing colleague adoption. You'll develop playbooks and dashboards, lead enterprisewide Copilot rollout, and act as Product Lead for key AI tools. Working within our AI frameworks, you'll ensure strong governance while building relationships across LFL, Overdales, UK Shared Services and the Centre of Excellence. With proven experience delivering AI or dataenabled transformation in a regulated environment, you'll bring strong product leadership, excellent communication skills, and the ability to simplify complexity and uplift AI literacy across the organisation. What we need from you: • Undergraduate degree in business or a quantitative discipline (e.g., economics, mathematics, finance)., • Strong outcome focus with the ability to deliver measurable results at pace., • Excellent critical thinking skills, comfortable with ambiguity and evidencebased decisionmaking., • Proven ability to develop talent, build capability, and work effectively with stakeholders at all levels., • Exceptional communication skills, able to simplify complexity and create compelling, engaging use cases. Whatyou'llget: • A discretionary annual bonusto reward your impact, • 3% flexiblebenefits that you can tailor to suit your lifestyle, whether that's extra cash, more holiday, or added health cover., • Hybrid working for the best of both worlds-collaboration and focus., • Free onsite parking , saving you time and money., • Recharge and refresh opportunities with 28 days of holiday plus public holidays, and theoptionto buy up to five more-giving you more time for what matters most., • Peace of mind with life assurance that supports your loved ones, no matter what., • A culture that celebrates you and supports your wellbeing - with recognition awards, access to on-site gym facilities, and a variety of wellbeing initiatives offered throughout the year to help you stay balanced,resilientand feeling your best. We'reon a mission to make credit work better for all. We buy debt from lots of different companies in all kinds of sectors. We treat people with dignity, helping customers pay off their Lowell debt in practical and affordable ways. According to The Sunday Times,we'reone of the best places to work in the UK, (we'reproud to be on their 'Best Places to Work' list for thesecond-yearrunning). Why? Because of the people who work here. Warm, welcoming, and super-talented.It'sour people that make us great. We celebrate and share success, learn from failure, embrace change, and savour challenge.Join us and from day oneyou'llhave a voice in one of the most dynamic companies in the UK finance sector. Our new colleagues tell us they love the support we give them and the recognition they receive for a job well done. And wherever you are in Lowell,you'llbe making a difference to the lives of millions of people going through tough times. Ready to join us? At Lowell,we'recommitted to helping you grow-both personally and professionally. We provide the tools, support, and opportunities you need to shape your career and thrive. We welcome people from all backgrounds and experiences. Whatever your identity - culture, gender, sexual orientation, religion, ethnicity, age, neurodiversity, or disability -ifyou'repassionate about making credit work better for everyone,we'dlove to hearfrom you. Our strength lies in our people, andwe'reproud to build inclusive teams supported by benefits that help everyone succeed. Applytoday and turn AI ambition into real, measurable impact. If you need help with your application or have any questions about the adjustments we can make to support you during the recruitment process, please contact a member of the Lowell Talent Team,who'llbe more than happy to support you. #HYBRID

Sytner Group are excited to offer a Permanent Sales Executive role with a basic salary of £20,000 and the potential to make a generous commission. Our Sales Executives really are at the heart of ensuring that we deliver first class customer experiences to every customer that visits one of our dealerships. Joining us as a Sales Executive means you will be the key point of contact for our customers during this exciting experience of buying their car, so it's crucial you get the service right first time and every time. Interested? Read on for what we are looking for… About the role Porsche Centre Leicester have an exciting opportunity available for an individual who comes from some form of customer service or sales background. As a Sytner Sales Executive, you will communicate with customers to support and understand their needs, on their journey to buying a new car. Sytner Sales Executives work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. On top of your salary and very achievable OTE of £66,500, you will also receive a company car and benefit from subsidised Manufacturer Car Purchase schemes for your family as well as discounted MOT and servicing, a colleague introduction reward scheme, discounted Gym membership and discounts with popular high street retailers. About You...

Service Advisor - Mercedes-Benz Leicester Good, honest, rewarding work. It's how we're built. In the heart of our aftersales department our Service Advisors are committed to delivering outstanding and trusted experiences for our customers. As a Service Advisor you are the main point of contact for all customer communication while the vehicle is undergoing maintenance and repair in our Retail Centre. As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim. What we can offer you • Enjoy 33 days of annual leave (including bank holidays) to rest and recharge, • Save money every day with our exclusive retail discounts, • Drive a great deal with discounts on new and used cars, plus servicing offers, • Plan for the years ahead with our company pension scheme, • Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter, • Commute for less with our cycle-to-work scheme, • Prioritise your wellbeing with dedicated support for you and your family, • 24/7 access to healthcare professionals, e...

Company Description McArthurGlen Group, Europes leading owner, developer and manager of designer outlets, was founded in Europe in 1993 and currently manages 20+ designer outlets in 8 countries Job Description Were looking for a proactive, peoplefocused Facilities Manager who loves keeping things running smoothly and takes pride in creating a premium shopping experience. If you thrive on variety and enjoy being at the heart of a busy retail destination, this role will suit you perfectly. What Youll Do: Reporting to the Centre General Manager, youll lead daily facilities operations by ensuring the centre stays safe, clean and efficient, resolving issues quickly with a customerfirst mindset. Youll manage budgets wisely, keeping service charge spend on track and delivering great value for our brand partners. Youll also deliver CAPEX projects from planning through to completion, making sure everything is on time, on spec and within budget. You will oversee key contracts such as cleaning, security and landscaping, maintaining consistently high standards across the centre. Youll champion safety and risk by supporting fire training, drills, firstaid coordination and regulatory compliance. Youll build strong tenant relationships to ensure smooth store openings, exits and refurbishments. Youll also drive sustainability through utility management and environmental initiatives, and youll take part in the duty management rota, including evenings and weekends. For a detailed description of the responsibilities, see the ___ Qualifications • Proven experience in property or facilities management within a customerfacing environment retail or hospitality preferred., • Relevant legislative knowledge and qualifications, including health & safety, fire safety and security., • Strong understanding of risk management, security procedures and environmental/sustainability practices., • Excellent communication skills and confidence working with budgets and numbers., • Solid MS Office capability (Word, Excel, Outlook, PowerPoint)., • Fluent English; additional European languages are an advantage. Additional Information, • Competitive Salary & Bonus: Enjoy a competitive salary with a performance bonus of up to 25%., • Wellbeing Allowance: Claim towards yoga, gym equipment, or any activity that promotes your wellbeing., • Volunteering Days: Benefit from 2 paid volunteering days per year., • Exclusive Discounts: Access special discounts at our Designer Outlets., • Flexible Working: Hybrid working options where possible to accommodate your needs., • International Exposure: Work with colleagues across eight countries within a global organization., • Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available. Grow through internal moves, cross-country projects, international secondments, and a calendar of core development opportunities., • Values-Based Culture: Thrive in an inclusive and collaborative environment where we value excellence, innovation, and making a difference. Even if you are not sure you fit all the requirements for a particular role, wed still love to hear from you. There may be another opportunity within McArthurGlen that is more suitable for you now or in the future. McArthurGlen is committed to the equity of all qualified individuals. In keeping with our dedication, we will take the steps to assure that anyone with disabilities is provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process and/or to receive all other benefits and privileges of employment, please contact

HM Land Registry are looking for Data Architects to join a growing data capability, supporting the delivery of major transformation programmes across the organisation. This role sits at the centre of how data is structured, governed and used across a large and complex organisation, supporting the delivery of digital services and ongoing transformation. £48,700 - £59,600 (depending on assessment), 29% employer pension contribution plus full Civil Service benefits. Flexible, hybrid working from 14 HMLR offices. About the Data Architect: HM Land Registry (HMLR) is continuing a major transformation programme, with a clear ambition to become the worlds leading land registry for speed, simplicity and an open approach to data. This role sits at the centre of how HMLR manages and uses data across its services. You will be working across a complex and evolving data landscape, helping to shape how data is structured, governed and used to support both operational services and long-term transformation. You will operate across both business and technical areas, working with architecture, engineering and data teams to ensure that data is consistent, well-governed and aligned to organisational standards. The role involves supporting the definition of data strategy, contributing to design decisions and ensuring that data architecture is applied consistently across systems and services. About you You will have experience working with data in a technical or analytical environment, with an understanding of data modelling, governance and data management practices. You will be confident working with both technical and non-technical stakeholders, helping to shape data strategies and ensuring alignment with organisational standards. You will be able to undertake data impact assessments, analyse source systems and data flows, and present clear insights to support effective decision-making. You will also be comfortable working within established architectural frameworks, applying patterns and principles to solve business problems. Responsibilities for the Data Architect: Working with the Architecture, Data Management and Software Engineering Practices to ensure data architecture is in accordance with the agencys strategies. Taking part in technical and business design authorities in order to approve their vision for data Making sure that systems are designed, upgraded, managed, de-commissioned and archived in compliance with data policy across the full data life cycle Recommending, developing, implementing, and maintaining processes, standards and best practices to promote and protect the confidentiality, availability and integrity of structured and unstructured data in HM Land Registry. Performing root cause analysis on data and service problems and recommends corrective action to improve data quality Essential skills Strong stakeholder communication skills, ability to work across technical and non-technical teams Experience in data profiling, source system analysis and presenting insights to support data use Understanding of data governance and assurance, ensure compliance and make recommendations Knowledge of data modelling principles, including creating, maintaining and updating data models Experience working with data standards and policies ensuring effective data management and integration Strong analytical and problem-solving skills, with the ability to identify trends, resolve issues and implement improvements Ability to contribute to data architecture and design decisions, working within established frameworks and aligning solutions to business needs Location Expectation is to be working from any of the advertised locations 60% of your time across the month (typically 3 days/week) , hours are flexible and condensed hours are an option. Locations available: Birkenhead, Croydon, Coventry, Durham, Weymouth, Gloucester, Kingston upon Hull, Leicester, Nottingham, Peterborough, Plymouth, Warton, Swansea, Telford. Salary Civil Service Grade: SEO Dependent upon assessment at interview your starting salary will be one of the following: - Developing - £48,700 - Proficient - £54,100 - Accomplished - £59,600 Benefits Over 29% employer pension contribution Annual leave of 28.5 days per year plus 8 public holidays A clear progression pathway including personalised training and development plans Expensed accreditations with dedicated training days Flexi-time scheme (you decide what working hours work best for you) Opportunity to work condensed hours Social and sports clubs Access to an Employee Assistance Programme for counselling and support Interest-free season ticket loan Cycle to Work scheme (salary sacrifice) HMLR has a strong and positive culture, a commitment to inclusivity, a focus on continuous learning and development, and flexible ways of working. Further Information Please apply with a Personal Statement alongside your CV. Follow to the application page for guidance on what to include. HMLR does not hold a UK Visa & Immigration (UKVI) Skilled Worker Licence and is unable to sponsor individuals for Skilled Worker sponsorship. If you have experience working with data, with an understanding of data modelling, governance and architecture principles and are looking to apply this within a large, complex organisation where data is central to services and transformation, apply now or contact Zee in complete confidence

Date Posted: 2026-04-14 Country: United Kingdom Location: Grove Park, 7 Barton Close Grove Park, LE19 1SJ, Leicester, United kingdom The Supervisor plays a pivotal role in delivering an exceptional customer experience and ensuring the efficient daily operation of the Customer Care Centre. They provide frontline leadership, coaching, performance development, and real-time operational support to Customer Care Champions. Key responsibilities: Customer Experience & Service Delivery • Ensure customer enquiries are handled efficiently, professionally, and in line with company standards and service-level commitments., • Act as an escalation point for complex customer or engineer queries and ensure swift resolutions., • Oversee day-to-day telephony, digital channels, and administration workflows. •, • Make real-time decisions on workload allocation, shift planning, and resource availability., • Monitor KPI dashboards and take timely action on service risks (backlogs, call queues, SLA breaches)., • Lead, motivate, and develop Customer Care Champions through regular coaching, 1:1s, feedback loops, and perf...

Date Posted: 2026-04-08 Country: United Kingdom Location: Grove Park, 7 Barton Close Grove Park, LE19 1SJ, Leicester, United kingdom Otis is growing and we are recruiting a Customer Care Champion for our Night shift within our Otisline Contact Centre Team, based in Leicester. The hours of work will be 10pm to 8am for 5 consecutive nights and then 4 nights off. Acting as the primary interface between our internal and external customers you will be based in Otisline but will have the flexibility and ability to upskill into other areas of the customer service centre. On a typical day you will: • Manage inbound and outbound calls from Technicians, Service Delivery Managers and Customers, • Dispatch work orders created by telephone or email within the agreed process and timeframe, • Ensure all relevant job and customer information is captured and updated in CRM, • Follow required procedures when answering all alarm calls, • Manage the OtisLine email inbox identifying and completing the correct action required from the email, • You are passionate about excellent customer service, • You have excellent written and verbal communication skills

I am delighted to be supporting a business in their recruitment of multiple, exciting P2P Regional Business Partner roles. Description The P2P Regional Business Partner's duties will include but are not limited to: Be the point of contact between the Shared Service Centre P2P teams and divisio

Company Description McArthurGlen Group, Europes leading owner, developer and manager of designer outlets, was founded in Europe in 1993 and currently manages 20+ designer outlets in 8 countries. Job Description Were looking for a social-first Marketing Executive who knows how to create content that captures attention and drives engagement. Reporting to the Marketing Manager, youll play a key role in bringing our West Midlands designer outlet centre to life across digitaldriving footfall, sales, and online buzz. What youll be doing: Youll own the day-to-day management of our social channels, website, and emailkeeping content fresh, on-brand, and relevant. From planning scroll-stopping campaigns and briefing photo/video shoots, to jumping on trends and collaborating with retailers to promote new launches, offers, and eventsyoull help shape how we show up online. Youll also track performance closely, using insights and data to refine content and continuously improve results. For a detailed description of the responsibilities, see the ___ Qualifications • A strong understanding of social media and digital storytelling., • A creative eye for content, with the confidence to bring new ideas forward., • Excellent organisation skills and the ability to manage multiple priorities., • A proactive mindset and ability to thrive in a fast-paced environment., • An interest in retail and fashion (highly desirable)., • Experience with content tools, CMS platforms, and editing software (e.g. Photoshop). Additional Information, • Competitive Salary & Bonus: Enjoy a competitive salary with a performance bonus of up to 20%., • Wellbeing Allowance: Claim towards yoga, gym equipment, or any activity that promotes your wellbeing., • Volunteering Days: Benefit from 2 paid volunteering days per year., • Exclusive Discounts: Access special discounts at our Designer Outlets., • Flexible Working: Hybrid working options where possible to accommodate your needs., • International Exposure: Work with colleagues across eight countries within a global organization., • Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available. Grow through internal moves, cross-country projects, international secondments, and a calendar of core development opportunities., • Values-Based Culture: Thrive in an inclusive and collaborative environment where we value excellence, innovation, and making a difference., • Positive Work Environment: Over 89% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey #LI-NP1 At McArthurGlen, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer and support flexible working wherever possible. Even if you are not sure you fit all the requirements for a particular role, wed still love to hear from you. There may be another opportunity within McArthurGlen that is more suitable for you now or in the future. McArthurGlen is committed to the equity of all qualified individuals. In keeping with our dedication, we will take the steps to assure that anyone with disabilities is provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process and/or to receive all other benefits and privileges of employment, please contact

Company Description McArthurGlen Group, Europes leading owner, developer and manager of designer outlets, was founded in Europe in 1993 and currently manages 20+ designer outlets in 8 countries. Job Description Were looking for a proactive and highly organised Facilities Executive to join our centre management team in Ashford and help us deliver an exceptional, safe and welcoming environment for our guests, brand partners and colleagues. This role is central to ensuring our centre operates smoothly every day, with high standards of safety, security and service. Youll be the first point of contact for all facilities issues, working closely with tenants, contractors and local authorities to keep the centre safe, compliant and operational. From coordinating shop fit works and managing emergency procedures, to overseeing permits, audits and our CAFM system, youll play a key role in protecting the asset and supporting an exceptional guest experience. Youll also help drive sustainability and costefficiency by monitoring utilities, analysing data and identifying opportunities for improvement. Keeping on top of health, safety and building regulations will be essential as you support risk management, accident investigations and continuous improvement across the centre. For a detailed description of the responsibilities, see the ___ Qualifications Were looking for someone who is confident, collaborative and committed to maintaining a safe and highquality environment. Ideally, youll have: • Knowledge of local legislation and risk/security management., • Experience in facilities management (qualification desirable) within a similar sector i.e. leisure, retail, hospitality., • Understanding of ISO 14001 and environmental/sustainability practices., • Strong communication and relationshipbuilding skills., • Analytical ability, including budgeting and forecasting., • Solid IT skills (Word, Excel, Outlook, AutoCAD, PowerPoint). Additional Information, • Competitive Salary & Bonus: Enjoy a competitive salary with a performance bonus of up to 20%., • Wellbeing Allowance: Claim towards yoga, gym equipment, or any activity that promotes your wellbeing., • Volunteering Days: Benefit from 2 paid volunteering days per year., • Exclusive Discounts: Access special discounts at our Designer Outlets., • Flexible Working: Hybrid working options where possible to accommodate your needs., • International Exposure: Work with colleagues across eight countries within a global organization., • Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available. Grow through internal moves, cross-country projects, international secondments, and a calendar of core development opportunities., • Values-Based Culture: Thrive in an inclusive and collaborative environment where we value excellence, innovation, and making a difference. Even if you are not sure you fit all the requirements for a particular role, wed still love to hear from you. There may be another opportunity within McArthurGlen that is more suitable for you now or in the future. McArthurGlen is committed to the equity of all qualified individuals. In keeping with our dedication, we will take the steps to assure that anyone with disabilities is provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process and/or to receive all other benefits and privileges of employment, please contact

Company Description Interested in working in a busy, exciting and dynamic environment? We are currently hiring for our Guest Experience team at the McArthurGlen Group Designer Outlet in York! This is a fixedterm position for 22.5 hours per week. You will be required to work on Wednesdays and Fridays, as well as either a Saturday or a Sunday each week. This is an in person, face to face role welcoming our guests to the centre. Our Guest Services teams bring a diverse range of experience, from students to retirees and all career stages in between. It's about enjoying meeting people and problem solving. Our Guest Services teams are the face of our organisation, creating extraordinary moments of joy for the millions of guests who visit our centres. Job Description • Actively engage with guests, addressing inquiries and resolving any issues., • Embrace a culture of everyone leaves happy by consistently adopting a positive, proactive and professional approach., • Promote additional products and services, meeting targets, and delivering a positive experience for all guests., • Proficiently handle face-to-face, email and social media feedback, establishing rapport and representing the McArthurGlen brand., • Ensure accurate and timely completion of all administrative tasks, such as online gift card orders., • Take ownership and uphold McArthurGlen's high standards throughout the Guest Services area, creating a welcoming environment that is well-organised and stocked with guest and brand information., • Promote a collaborative working environment, prioritising the guest in all endeavours. Qualifications, • Possess exceptional people skills and genuinely enjoy exceeding guest expectations., • Thrive in a fast-paced setting with customer facing and admin task., • Be proactive and able to make things happen., • Have proficient IT skills including email, Word and Excel., • Have fluent proficiency in English. Any additional language skills would be an advantage., • Be flexible about in working hours to accommodate the full trading hours of the centre on a rota basis. Additional Information, • You'll receive a competitive base salary of 12.60 per hour, along with a performance bonus scheme and outstanding benefits, including a wellbeing allowance, private medical insurance, a pension plan, shopping discounts, and more., • Be part of an international team of over 200 dedicated guest focused colleagues throughout the organisation., • Guest experience is ingrained in your professional background, as you have worked in hospitality and customer-facing roles for most of your career., • Over 85% of our employees would recommend us as an excellent place to work. Even if you are not sure you fit all the requirements for a particular role, wed still love to hear from you. There may be another opportunity within McArthurGlen that is more suitable for you now or in the future. McArthurGlen is committed to the equity of all qualified individuals. In keeping with our dedication, we will take the steps to assure that anyone with disabilities is provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process and/or to receive all other benefits and privileges of employment, please contact

Company Description McArthurGlen Group, Europes leading owner, developer and manager of designer outlets, was founded in Europe in 1993 and currently manages 20+ designer outlets in 8 countries. We are currently hiring for aGuest Experience Advisor to join our dynamic Guest Experience team at the McArthurGlen Group Designer Outlet in Cheshire Oaks! This is a 4 month FTC position for 32 hours per week! Job Description This is an in person, face to face role welcoming our guests to the centre. Our Guest Services teams bring a diverse range of experience, from students to retirees and all career stages in between. It's about enjoying meeting people and problem solving. Our Guest Services teams are the face of our organisation, creating extraordinary moments of joy for the millions of guests who visit our centres.Actively engage with guests, addressing inquiries and resolving any issues. • Embrace a culture of everyone leaves happy by consistently adopting a positive, proactive and professional approach., • Promote additional products and services, meeting targets, and delivering a positive experience for all guests., • Proficiently handle face-to-face, email and social media feedback, establishing rapport and representing the McArthurGlen brand., • Ensure accurate and timely completion of all administrative tasks, such as online gift card orders., • Take ownership and uphold McArthurGlen's high standards throughout the Guest Services area, creating a welcoming environment that is well-organised and stocked with guest and brand information., • Possess exceptional people skills and genuinely enjoy exceeding guest expectations., • Thrive in a fast-paced setting with customer facing and admin task., • Be proactive and able to make things happen., • Have proficient IT skills including email, Word and Excel., • Have fluent proficiency in English. Any additional language skills would be an advantage., • Be flexible about in working hours to accommodate the full trading hours of the centre on a rota basis. Additional Information, • Youll receive a competitive base salary, starting at 13per hour, along with a performance bonus scheme and outstanding benefits, including a wellbeing allowance, private medical insurance, a pension plan, shopping discounts, and more., • Be part of an international team of over 200 dedicated guest focused colleagues throughout the organisation., • Guest experience is ingrained in your professional background, as you have worked in hospitality and customer-facing roles for most of your career., • Over 85% of our employees would recommend us as an excellent place to work. Even if you are not sure you fit all the requirements for a particular role, wed still love to hear from you. There may be another opportunity within McArthurGlen that is more suitable for you now or in the future. McArthurGlen is committed to the equity of all qualified individuals. In keeping with our dedication, we will take the steps to assure that anyone with disabilities is provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process and/or to receive all other benefits and privileges of employment, please contact

Company Description Interested in working in a busy, exciting and dynamic environment? We are currently hiring for our Guest Experience team at the McArthurGlen Group Designer Outlet in Ashford! This is a permanent position offering 20 hours per week. This is an in person, face to face role welcoming our guests to the centre. Our Guest Services teams bring a diverse range of experience, from students to retirees and all career stages in between. It's about enjoying meeting people and problem solving. Our Guest Services teams are the face of our organisation, creating extraordinary moments of joy for the millions of guests who visit our centres. Job Description • Actively engage with guests, addressing inquiries and resolving any issues., • Embrace a culture of everyone leaves happy by consistently adopting a positive, proactive and professional approach., • Promote additional products and services, meeting targets, and delivering a positive experience for all guests., • Proficiently handle face-to-face, email and social media feedback, establishing rapport and representing the McArthurGlen brand., • Ensure accurate and timely completion of all administrative tasks, such as online gift card orders., • Take ownership and uphold McArthurGlen's high standards throughout the Guest Services area, creating a welcoming environment that is well-organised and stocked with guest and brand information., • Promote a collaborative working environment, prioritising the guest in all endeavours. Qualifications, • Possess exceptional people skills and genuinely enjoy exceeding guest expectations., • Thrive in a fast-paced setting with customer facing and admin task., • Be proactive and able to make things happen., • Have proficient IT skills including email, Word and Excel., • Have fluent proficiency in English. Any additional language skills would be an advantage., • Be flexible about in working hours to accommodate the full trading hours of the centre on a rota basis. Additional Information, • You'll receive a competitive base salary of 12.60 per hour, along with a performance bonus scheme and outstanding benefits, including a wellbeing allowance, private medical insurance, a pension plan, the one fund (flexible medical allowance), shopping discounts, and more., • Be part of an international team of over 200 dedicated guest focused colleagues throughout the organisation., • Guest experience is ingrained in your professional background, as you have worked in hospitality and customer-facing roles for most of your career., • Over 85% of our employees would recommend us as an excellent place to work. Even if you are not sure you fit all the requirements for a particular role, wed still love to hear from you. There may be another opportunity within McArthurGlen that is more suitable for you now or in the future. McArthurGlen is committed to the equity of all qualified individuals. In keeping with our dedication, we will take the steps to assure that anyone with disabilities is provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process and/or to receive all other benefits and privileges of employment, please contact

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Forecasting Associate - Operations/Contact Centre About this role This is an exciting opportunity to join an established team producing demand forecasting for our Customer Operations. Right now is a great time to be joining as we’re in a period of exciting business growth and change, we are also exploring the use of new forecasting tools and streamlining how we work, So If you are experienced in using tools and techniques to manipulate data within a Forecasting and Planning setting, then please read on! You’ll be responsible for forecasting demand for a specific area within the operation, with all models/workstreams being divided between the team, you will be able to focus your attention to one specific line of business, becoming the SME for that area, having the opportunity to lead work with stakeholders and data to make recommendations that drive forecast accuracy and deliver staffing plans that allow us to meet our servicing targets. Given our global servicing footprint, you’ll be working closely with a number of teams across the business, including; service delivery, strategy, change management, marketing and finance so communication is key to this position as well as the ability to work with data. What You'll do * Produce medium and long term customer demand forecasts, both for contact centre and back office operations * Lead monthly meetings for your area of responsibility, reviewing performance and collaborating with stakeholders to deliver binding requirements * Ensure the efficient and effective use of resources in line with agreed planning periods * Utilise planning data, models and insight to provide compelling advice and recommendations * Maintain strong, collaborative relationships by engaging stakeholders to become a trusted partner of the operation * Lead proactive stakeholder communications that highlight risks and opportunities to senior leaders * Continually improve the quality and accuracy of the forecast by reviewing tools, drivers, assumptions, models and processes * Communicate capacity plan outputs in a simple, easy to understand way * Measure variances between forecast and actual demand, analyses cause and effects, recommends corrective actions and publish results What we’re looking for * Advanced user in MS Excel or Google Sheets * SQL desirable, but not essential * Experience with AWS advantageous * Experience working with data and strong analytical skills * Excellent attention to detail * Organised and adaptable to changing priorities * Strong problem identification and resolution skills * Able to communicate effectively at all levels, including exceptional stakeholder management skills * Effectively manages individual workload, whilst balancing the needs of the wider team Where and how you'll work This is a permanent our Nottingham Head Office. We have a hybrid working model, so you’ll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Date Posted: 2026-04-08 Country: United Kingdom Location: Grove Park, 7 Barton Close Grove Park, LE19 1SJ, Leicester, United kingdom Otis is growing and we are recruiting a Customer Care Champion for our Night shift within our Otisline Contact Centre Team, based in Leicester. Acting as the primary i

A leading automotive retail group in Leicester is seeking a Contact Centre Car Sales Executive to join their dynamic sales team.

Veritas Careers are recruiting for an Established and Highly successful National Automotive Retailer who have a requirement for a Contact Centre Car Sales Executive to join their busy operation in Leicestershire.

Customer Service Advisor – Permanent Full Time – £26,228 per annum – Stoney Stanton.Join Our Customer Experience Team at Calor Gas.You’ll act as a first point of contact for customers—resolving queries over the phone and in writing, often at first contact.Our contact centre operates Monda

The Centre Manager is responsible for the overall leadership, management, and development of the Family Time and Family Support services delivered at the centre. ROLE: Childrens Contact Centre Manager.

One of the top UK retailers is currently expanding its customer service team! They are looking for Hebrew speakers to join their international team at their brand new contact centre. You will be responsible for delivering outstanding customer service across the Hebrew and English-speaking markets. This is a full time role (36 hours per week), on a hybrid basis (minimum 1 day a week in the office). Shifts: Sunday to Thursday 6am – 2pm Sunday to Thursday 7am – 3pm Sunday 10am – 6pm & Monday to Thursday 11am – 7pm Sunday 10am – 6pm & Monday to Thursday 12pm – 8pm Your responsibilities will include: Answering emails, chats and telephone calls in Hebrew as well as English Resolving customer enquiries regarding online orders Being the first line of support and maintaining a great relationship with customers About you: You will be a customer-oriented individual and have superb problem-solving skills, as well as excellent Hebrew language skills (written and spoken). This is an exciting opportunity to work for a leading UK retailer, where you will be able to develop your skills within a growing and energetic multilingual team! Profile: Required to be fluent in Hebrew and English, both written and spoken Previous experience as a Customer Service Advisor, Customer Service Representative, Client Service Executive, Customer Care Coordinator or Customer Support Agent desired Possess a professional, helpful and friendly telephone manner Demonstrated interpersonal skills and the ability to work as part of a team and independently Strong communication skills, able to work in a fast-paced environment To apply, please send your CV in English and in Word format to Suhail. languagematters is acting as an employment agency in relation to this vacancy

Your new school A welcoming and nurturing specialist provision committed to delivering high-quality education for pupils with Severe Learning Difficulties (SLD) and Profound and Multiple Learning Difficulties (PMLD) are seeking a full time SEN Teacher to join their school. The school places the child at the centre of everything they do, with a strong focus on communication, inclusion, wellbeing, and personalised learning pathways. You will be joining a highly supportive team of experienced teachers, therapists, and support staff who work collaboratively to ensure every pupil is valued, understood, and enabled to reach their full potential. Your new role We are seeking a passionate and skilled SEN Teacher to join our team on a full-time basis with an immediate start. You will have responsibility for planning and delivering engaging, meaningful lessons tailored to pupils with PMLD/SLD needs. Key responsibilities include: Creating and delivering personalised, sensory-rich learning experiences Using specialist strategies to support communication, cognition, and physical development Working closely with Teaching Assistants, therapists, and families Monitoring progress through EHCP outcomes and individual targets Promoting a safe, calm, and inclusive learning environment This role is ideal for a teacher who is committed to inclusive practice and thrives in a specialist setting. What you'll need to succeed To be successful in this role, you will have: Qualified Teacher Status (QTS) or equivalent Proven experience teaching pupils with PMLD and/or SLD A strong understanding of SEN strategies, sensory learning, and differentiated teaching Experience working with EHCPs and multidisciplinary teams A calm, patient, and compassionate approach High expectations for all pupils and a commitment to safeguarding and inclusion Experience with AAC, sensory integration, or medical/physical needs support is highly desirable. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk TPBN1_UKTJ

Apply today to work as an Administrator for our clients' Research and Development centre for well-known snacks. Staffline is recruiting Administrators in Leicester. The rate of pay is £12.71 per hour. This is a full-time role working Monday to Friday and the hours of work are: - 8am to 3pm Your Time at Work As an Administrator your responsibilities will include: • Acting as the first point of contact for visitors, providing a friendly and professional front-of-house service - Managing day-to-day administrative tasks supporting site operations & functional teams - Coordinating and processing courier deliveries and collections - Maintaining accurate records and documentation - Supporting multiple workstreams simultaneously, prioritising tasks effectively - Liaising with internal teams and external contacts as required - Supporting basic health & safety administration and site compliance activities Our Perfect Worker Essential Skills & Experience: • Friendly, approachable, and professional manner - Previous administrative experience - Strong organisational skills with the ability to multitask - Confident communicator, both verbal and written - Good attention to detail - Comfortable working in a customer-facing environment Desirable Skills & Knowledge: • Experience with courier and mailroom administration - Working knowledge of health & safety procedures - Previous experience within a site, facilities, or operations environment Key Information and Benefits • Earn £12.71 per hour - Monday to Friday - Temp to perm opportunity - Free car parking on site - Canteen on site - OnSite support from Staffline - Free hot drinks - Good links to public transport - PPE provided - Full training provided - Shop on site Job Ref: 1PLE About Staffline Staffline is the UK's largest recruitment solutions partner, enabling over 35,000 people into good work every week. We operate at more than 420 customer sites across England, Scotland and Wales. As one of the most established recruitment agencies in Nottingham with operations across the UK, we specialise in connecting businesses with temporary and permanent jobs across warehouse & logistics, food and drink, aviation, driving, technical & engineering, manufacturing & automotive and security. Important Information • Staffline and its subsidiaries do not charge any recruitment or job‑seeking fees at any stage of the hiring process. - This job advert may not be copied, imitated, or used, in whole or in part, by third-party websites, without prior written consent from Staffline. - Our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change

There's plenty about Topps Tiles that might surprise you. Like the scale of our Support Office in Leicester. We have Finance, Marketing, Buying, Central Operations, HR, Property, Customer Service and IT all under one roof. Tight-knit teams of talented people working together and working hard to get things done and drive results. But then, would you expect anything less from an ambitious, dynamic, market-leading, multi-million-pound retail business? After delivering our 20% market share goal of "one in five" in 2023, we have launched our new goal - Mission 365 - targeting £365 million of sales. PURPOSE To plan, develop, deliver and analyse CRM campaigns. Responsible for executing key areas of the CRM function, including the communication schedule, creation and delivery of email, SMS, direct mail and push notification campaigns. This is a varied role which covers an array of projects so requires a highly organised and hardworking individual with the ability to prioritise their own workload. KEY ACCOUNTABILTIES CRM Delivery: Create and manage the communications schedule across email, SMS, direct mail and push notifications, setting milestones to ensure support of key business activities Own and support direct marketing projects from development through to delivery and analysis as defined by the CRM & Loyalty Manager and Head of CRM & Loyalty. Responsible for look, feel and wording of email communications and ensuring these are within brand guidelines; providing creative briefs to agencies and presenting consolidated feedback Employ split test campaigns to understand the Topps Tiles customer and define unique best practice methods Communicate with key stakeholders to check accuracy of campaign content and ensure stores and colleagues are well-informed of upcoming activity CRM Execution: Use of complex end-to-end campaign management system to set up marketing campaigns, vouchers and contact lists and deploy activity using the tool - software includes Bloomreach Segment customer data based upon permissions, type, spending patterns and location with relevant campaigns, paying attention to detail with the overall customer journey Develop and test automated email campaign workflows and verify data sources for accurate delivery Construct and test email templates, ensuring relevant formatting and redirections across devices and mail provider. Maintain a close relationship with the Topps Tiles IT team to develop and overcome system issues Establish a close working relationship with the wider Digital Marketing teams to aid cross-collaboration on campaigns Promotions Database: Use of Microsoft Dynamics NAV to set up all marketing offers on the till system with correct pricing, customer groups and products Understand current offers in the network and how they will operate alongside each other Establish a test plan with various scenarios and complete for each offer set up before go live Assist with ongoing developments to the promotional system Write and communicate appropriate terms and conditions, liaising with Legal for approval Reporting & Analysis: Support the ongoing measurement of campaigns and loyalty initiatives Support and carry out ad hoc market and competitor research Action GDPR erasure requests and ensure removal within the CRM system Support: Raise POs for marketing activity and support the CRM & Loyalty Manager in tracking budget spends Liaise with other departments on day-to-day store enquiries Update store brief and marketing activity documents for communication and support within stores of CRM campaign initiatives via the weekly Bulletin Decision Making/Freedom to Act: Budget management for specific CRM campaigns Co-responsible for creating and maintaining the BAU CRM schedule (with sign off from CRM & Loyalty Manager) Knowledge, Skills and Experience Required: Essential: Previous marketing experience, or related degree qualification Strong commercial, numerical, analytical skills with the ability to identify trends from data Strong end to end project management skills; from brief to launch Strong communication, influencing and stakeholder engagement skills Self-motivated with a strong work ethic and strong multi-tasking skills Excellent written and verbal communication skills Team player Desirable: Experience using Bloomreach or another similar ESP platform What we'll do for you In a culture where hard work is recognised and great results are rewarded; you can look forward to a company bonus that will give you a share of our success (up to 25% of your base salary). Then there's a generous staff discount, pension and life assurance, a holiday allowance that increases with length of service and a wide range of other benefits. Plus, flexible working, free on-site parking, generous discounts on products and services and more. A lot more. We're committed to promoting talent from within too, which means you'll be well-supported to build a rewarding career with an individual development plan and lots of training on offer. Diversity, Equity and Inclusion At Topps Group we believe that diversity isn't just a box to tick. We are committed to creating an authentic 'One Topps' culture, where our colleagues feel included and supported regardless of who they are or where they are from We actively welcome applications from individuals of all races, ethnicities, genders, sexual orientations, abilities, ages, religions, and socio-economic backgrounds. If you need any adjustments during the recruitment process, just let us know-we're here to support you. Join us in shaping a culture where inclusion is more than a policy-it's a daily practice.Think you know Topps Group? Think again. There's plenty about Topps Group that might surprise you. Like the fact that you don't need to be a DIY or tile expert to work in one of our stores or our Leicester based Support Centre. Or the fact that that we're Britain's largest specialist tile retailer, with more than 1,600 in-store specialists providing world class customer service to homeowners and tradespeople in over 300 stores nationwide. TPBN1_UKTJ

MULTI-SKILLED MAINTENANCE ENGINEER Job Title: Multi Skilled Maintenance Engineer Location: Leicester Salary: £48000 Shift: 4 on 4 off Days Only Job Role of the Multi Skilled Maintenance Engineer A superb opportunity has arisen for a Multi Skilled Maintenance Engineer to join a supportive and collaborative engineering team within a busy manufacturing site. The company prides itself on a positive working culture where teamwork and mutual respect are at the centre of daily operations. You will be responsible for both electrical and mechanical maintenance, responding to breakdowns, completing planned preventative maintenance, and supporting continuous improvement initiatives across site machinery. Sector – Factory Maintenance Non-Negotiable Requirements of the Multi Skilled Maintenance Engineer Multi-skilled maintenance experience within an industrial manufacturing environment. Hands on experience with pre-planned, reactive and breakdown maintenance in fast paced industrial factory. Requirements for the Multi Skilled Maintenance Engineer Electrical and mechanical fault-finding experience. Engineering qualification (Electrical or Mechanical). Experience working within a manufacturing environment. Desirable Requirements for the Multi Skilled Maintenance Engineer Previous experience working as a Maintenance Engineer in the UK. Experience with working on PLC's, ideally being able to fault find using inputs and outputs The Multi Skilled Maintenance Engineer will benefit from: Working for a recognised market-leading business. Excellent benefits package including pension, life insurance, and gym access. Training and development opportunities for engineers. If you are interested in this role and feel that you have the right skills, then please click apply at the bottom of this advert. For further details contact Lewis Wall at Pioneer Selection As a registered candidate with Pioneer Selection Ltd, you automatically become eligible for our referral scheme. You will receive £250 for every candidate we place in permanent employment who has been recommended by you. Terms and Conditions apply please see our website for further details. TPBN1_UKTJ

The Contact Centre Team Manager plays a vital role in delivering Kinly’s mission by leading a high‑performing sales team.

Competitive Salary: Starting at £26,116 rising to £26,738 after 8 months, plus an uncapped monthly commission scheme .Online GP: Access to a private GP 24/7 for you and your immediate family .Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off .Family Leav

You'll have overall responsibility for the delivery of their training and communications initiatives, with an initial focus on redesigning their current induction & nesting phase, with a long term focus on reducing speed to competency in the contact centre through improving overall training, communi

A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses.Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.Market leading paid carer’s leave, up to 2 weeks

About the role Were excited to offer an opportunity for a Contact Centre Team Manager.

Assess existing processes and technology to identify opportunities to improve customer experience and operational efficiency, utilizing industry knowledge and Contact Centre/CX expertise. Ability to design Contact Centre/CX solutions aligned to client objectives. Strong understanding of latest techn