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Voice engineer – Avaya Contact Centre 6 month contract Either Camberley, Bromley or Chester Inside ir35 About the Role: Everyday our associates rely on infrastructure, applications and solutions engineered by the Real Time Communications. As a team, we have a responsibility to them to provide a first-class service and we also have a responsibility to continuously improve. For this reason, I am looking for a visionary and an innovator who is passionate about end user experience and “what’s next”. The successful candidate will be a member of my team and join a group of people dedicated to bringing new technology to life at the bank, modernising our tools and creating reliable, predictable experiences that make our company a great place to work. For me, the most important attribute this person will have is the ability to see things through the eye of the user and put that at the forefront of everything they create. I hope you see below, a description of a type of person who will be successful on this team rather than a long list of must haves. If you see yourself, please apply. About you: You will be systems engineer who is responsible for designing and implementing solutions in the Avaya Contact Centre space. You will operate with a growth mindset, helping drive transformation and change, aligned with line of business goals. You will drive innovation, eliminate non-permitted technology, and improve operational excellence by solutioning and delivering modern end user solutions that creates consistent reliable experiences for our associates. How will you achieve this? • You will have the ability to set expectations with business partners., • You will need to have and maintain credibility with the business community., • You will be able to demonstrate business acumen., • You will always take ownership and accountability. Roles & Responsibilities: You will be part of the EMEA RTC Voice Engineering team responsible for a range of activities including solutioning, designing and deploying Avaya Contact Centre solutions that solve problems, create business value and that are easy and simple to use that customers love. The focus is on modern infrastructure, applications, collaboration tools and end user devices.The primary focus on will be on innovation, delivering something new, platform stability, never down, elimination of non-permitted technology, identifying and solving risk items. The role will involve: • Designing, implementing and turn over to production medium to large sized projects in the Avaya Contact Centre including creating low level designs and test plans., • Software/hardware platform upgrades and dealing with carriers around DDI presentation, call routing and dial plans., • Gathering requirements from the line of business by engaging with them in a meaningful way., • Reviewing vendor financial proposals and ensuring value for money against the scope and complexity of work involved., • Change management, application governance and risk governance. To be successful in this role, you will need to be already able to do most of these things: • Be a self-starter who is able to work independently with minimal supervision and demonstrate flexibility., • Experienced in Contact Centre deployments in a large organization using Avaya AURA, System Manager, AADS, Avaya Session Manager, Avaya Media Server, Avaya CMS, AES, G650 & G450 gateways., • Experienced in configuring ACDs and designing call flows and skills-based routing for large call centres., • Have familiarity with EXSI platforms, hardware installation VMware and Avaya application server design in a high availability configuration., • Have experience of SIP integration with Avaya Session Manager and the ability to configure System Manager. Experience that will make this job easier to learn and do: • Data Network (LAN/WAN) and DHCP options scopes, • Voice Recording integration using Nice NTR/X, • Experience of using Linux. To fit in on the team, you will be this kind of person: • Be a positive, enthusiastic engineer who genuinely loves designing, solutioning and solving problems., • Can listen, build credibility with stakeholders, leaders and functional teams., • Have energy, focus, assertiveness, and diplomacy., • Can take a calm, pragmatic approach to problem solving whilst maintaining the ability to identify the moments when immediate or urgent action is required without being in ‘urgent mode’ continuously., • Be able to influence others, using interpersonal skills rather than positional power., • Knowing when to push an agenda and when to let a situation develop, rest, or advance. If you believe you have the experience required, please apply with your CV now for instant consideration! TO APPLY - PLEASE APPLY WITH AN UP-TO-DATE CV Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. *Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.

Voice Engineer - Avaya contact centre, chester. Voice engineer – Avaya Contact Centre. You will be systems engineer who is responsible for designing and implementing solutions in the Avaya Contact Centre space.

Customer focussed and love giving great customer experience. Our mission is to make things easy for customers and delight them when we can - that's where you come in! You'll be there to answer the phone and help or support our customers with whatever they need at that time. Being the voice of the cu

Voice engineer – Avaya Contact Centre. You will be systems engineer who is responsible for designing and implementing solutions in the Avaya Contact Centre space. You will be part of the EMEA RTC Voice Engineering team responsible for a range of activities including solutioning, designing and depl

We are seeking a proactive and commercially astute Contact Centre Vendor Manager to take ownership of our outsourced contact centre partnerships. As the key link between our business and external contact centre providers, you’ll be responsible for managing performance, improving service delivery,

Considering applying for this job Do not delay, scroll down and make your application as soon as possible to avoid missing out.Contract type: Full time, permanent.At Achieve together, we strive to support and inspire the people we care for in order to give them the resources, skills and confidence t

Build, maintain and improve forecasting models for our in-house and outsourced contact centre teams, covering multiple channels including retail, garages, membership and customer retention. Strong experience in forecasting or workforce planning within a contact centre or similarly complex environmen

Receptionist London St Paul's Contract: Permanent Salary: £13ph Service Charge THE BRAND At F1 Arcade, we’ve completely revolutionised the traditional arcade by creating the first-ever Formula 1 entertainment and hospitality concept with socialising at its core for fans and non-fans alike.Have yo

Operating much like a high-volume contact centre, our teams coordinate daily with hundreds of professional drivers across the UK. Lead a high-performing team within a logistics coordination environment, operating as a contact centre handling a high volume of inbound driver calls daily. Maintain exce

For additional information or an informal conversation about this role, please contact Alexander Beckett (; 01296 382 495).

As the Contact Centre Operator for Medequip Connect, you will deal with incoming alarms and telephone calls for Medequip Connect’s Contact Centre including Technology Enabled Care. Join us as our new Contact Centre Operator at Medequip Connect and let us empower you to truly make a difference. To

Senior Sales Assistant Location: Liverpool Salary: £24,000.Qualifications, skills, and all relevant experience needed for this role can be found in the full description below.OTE up to £30,000 Benefits: On site Gym | Company Incentive Packages | Top Bracket Bonus Benefits | Benefits Package Our cl

From formal qualifications to the life lessons of worldwide travel, we offer our people a broad range of personal and professional development opportunities and this journey can begin as a Sales Advisor within our Contact Centre Operation. You will be required to work shifts on a rostered basis with

Company Description Title: Food and Beverage Team LeaderLocation: Malvern College and The Downs MalvernBenefits: 28 days holiday including bank holidays3 volunteering days3 days grandparent leave24 weeks enhanced maternity leaveBespoke training and development opportunitiesPension and life insurance

We’re seeking an experienced and driven Contact Centre Operations Manager to lead and manage a dynamic contact centre team. Proven experience as a Contact Centre / Call Centre Operations Manager, preferably within insurance, financial services, or similar customer service-driven industries. Lead t

Come and join us as a results driven Sales Assistant on a flexible hours basis to deliver sales and exceed customer expectations as part of a hugely successful branch team.As a Sales Assistant, youll be committed to delivering an outstanding level of service, and youll be professional, driven and en

We are seeking a proactive and commercially astute Contact Centre Vendor Manager to take ownership of our outsourced contact centre partnerships. As the key link between our business and external contact centre providers, you’ll be responsible for managing performance, improving service delivery,

Our focus is on person-centred support that empowers people to lead happy, full lives. What You’ll Be Doing Leading and motivating a dedicated team to deliver high-quality, person-centred support Ensuring smooth operational running of the service, including rota management, supervision, and compli

We’re looking for a confident and experienced Contact Centre Manager with a proven track record of leading teams, improving customer journeys, and scaling high-performing functions. Previous experience leading a contact centre or sales-focused service team. As Contact Centre Manager, you’ll be p

Senior Sales Assistant Location: Liverpool Salary: £24,000 - £26,000 OTE up to £30,000 Benefits: On site Gym | Company Incentive Packages | Top Bracket Bonus Benefits | Benefits Package Our client is proud to work with global, market-leading clients in the beauty, sales, and marketing sector , an

Voice engineer – Avaya Contact Centre. You will be a systems engineer who is responsible for designing and implementing solutions in the Avaya Contact Centre space. Designing, implementing and turning over to production medium to large sized projects in the Avaya Contact Centre including creating

Are you bold and want to get paid? A little bit brilliant but want to keep learning? And really clear you want to start a career? If so, wow, you could really be Plusnet.Join our multi award winning Apprenticeship scheme and you’ll use your charm, enthusiasm and belief to ensure our customers expe

Job Description Do you enjoy talking to people and get energised working in a fast-paced environment? Do you enjoy working to targets and goals? Do you want to work in a culture that is fun, friendly and shows that we are passionate about what we do? We are a fast-growing e-commerce packaging comp

Carpathia Grange opened in Hythe in the summer of 2019.This state-of-the-art care home will deliver the very latest in luxury living alongside an impressive range of care services, from nursing and residential care, to short-term respite care and dementia care.At Care UK, were passionate about enabl

Job Description Help us to make a world of difference Urenco is a global leader in the production of low carbon energy.We work at the cutting edge of the transition to a sustainable, net zero world.We're looking for a Maintenance Team Leader CE&I.Based at our Capenhurst site location, you'll provi

RETAIL SALES ASSISTANT – 10-12 HOURS PER WEEK.Established in 2012 Grape Tree currently has 177 stores in the UK.We are looking to recruit confident and enthusiastic Retail Sales Assistants who can represent our Company in our MACCLESFIELD STORE.You will be reporting to the Store Manager and typica

Job Description Position: Senior Sales Assistant Location: Chester Job Type: Permanent, Full time Working days:5 days over 7 (including weekends) Salary: Guaranteed earnings of £35,000-£60,000+ (including a phenomenal basic salary, bonuses + commission).We pay commission the very next month,

Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team.Join a family of diverse minds, united by a relentless pursuit of excellence.As part of our team, you'll be the architect of protection, safeguarding businesses and empower

Closing date: 10-09-2025 Customer Team Leader Location: 1-1A Hope Farm Precinct, Great Sutton, Ellesmere Port, CH66 2RG Pay: £13.Contract: 25 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (5.Full, paid training provided You can no

Hi! I’m a friendly 52 year old woman looking for a personal assistant to help me in my daily life and tasks.This is a flexible, part-time role (up to 15 hours/week).Self-employed - I need invoices for your time.Full UK driving licence and own car to help me go to appointments / shopping etc.Take m

Sales Advisor – West Drayton (UB7 8PG) - Plumb Centre. We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland.

Liquid Personnel are recruiting for dedicated social workers to join our client in Northamptonshire as a Senior Social worker in the Children’s Safeguarding and Support Team!.As a Senior Social Worker, you will be an integral part of a highly skilled team responsible for assessing, planning, and i

Are you bold and want to get paid? A little bit brilliant but want to keep learning? And really clear you want to start a career? If so, wow, you could a great fit for our Sales Apprenticeship at EE here at Warrington.Join our multi award winning Apprenticeship scheme and you’ll use your charm,

Competitive, depending on experience.Full-time / Part-time options available.Are you passionate about supporting children and young people with Autism Spectrum Disorder in a specialist, nurturing environment? We are seeking dedicated and compassionate Support Workers to join a specialist provision t

Dental Receptionist - Full-time Position (4 days a week).We are looking for a professional and experienced.This is a key role within our practice, requiring a candidate with a strong understanding of dental front desk operations and patient management.Prior experience working in a dental practice is

Fancy working for a global brand that is genuinely going places? Scape is a premium accommodation provider with buildings across London, Surrey, Hammersmith, Australia and the US.As such, we're always on the lookout for passionate people to join our growing family.Alongside an excellent benefits pac

We are seeking a highly organized and detail-oriented Service Advisor to join our team.As a Service Advisor, you will be responsible for providing excellent customer service and support to our clients.Your main goal will be to ensure customer satisfaction by effectively managing service requests and

As the first point of contact, you'll handle inquiries, appointments, and ensure smooth operations at our front desk.

Pay rate effective from 1st April 2025.Are you a caring and passionate individual looking for a rewarding career and opportunities for development? Join Care UK, an award-winning care provider as a Receptionist.You’ll be a valuable member of our friendly, close-knit team, promoting the well-being

Medivet is a leading veterinary care provider, with practices across the UK including a number of 24-hour veterinary centres and referral centres. Triage the impact of any emergency appointments, contacting clients to arrange an alternative appointment where necessary.

Participate in Centre tours and learn about Orega's products and services. Receptionist, also known as a Customer Services Representative (CSR) at Orega, you'll play a crucial role in delivering top-notch customer service to our Centre's clients and visitors. Be the welcoming face of our Centre, han

As the first point of contact for visitors and clients, you will play a vital role in ensuring the smooth day-to-day running of the office.

Our group will be expanding its centres across the UK and internationally, and with it, opportunities to grow your career within the group.

First point of contact for clients at reception, providing a high level of client care.

Brighton (Central) College, part of the Chichester College Group.Receptionist and Admissions Assistant Ref.Pro rata of GBP24,405 - GBP24,502 per annum (i.Working Pattern: Monday to Friday: 2.Are you looking for a flexible role that could fit around family responsibilities or that ideal part time rol

Reasonable Adjustments: If you require any additional support or reasonable adjustments throughout the recruitment process, please contact the recruitment department at your earliest convenience at: recruitment@riverdalehealthcare.

Apply now and a member of our Team will be in contact!.

CONNOR Retail Sales Assistant - Penrith, NSW.CN-103 CONNOR PENRITH PLAZA, SHOP 230, PENRITH NSW, New South Wales, Australia Req #3879.Connor is rapidly expanding and has grown its portfolio to over 180 stores across Australia and New Zealand.Connor is fast-paced but dedicated to our team, our custom