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Working for a prestigious Housing Association, you will be working in a busy contact centre, assisting the repairs team with re-booking appointments that have been missed or need to be rescheduled1 role will be dealing with customer complaints, so experience in this field would be a distinct advanta

Job Details • Job Type: Temporary, • Location: Plymouth East - Plymstock & Surrounding Areas, Plymouth North - Southway & Surrounding Areas, Plymouth Central - City Centre & Surrounding Areas, Plymouth West - Devonport & Surrounding Areas, • Salary: Negotiable, • Start Date: Tue 2nd Sep 2025, • Contact Name: Brett Spearing, • Contact Email: xrnqpay Increase your chances of reaching the interview stage by reading the complete job description and applying promptly.

Mechanical Package Manager Plymouth Mechanical Package Manager - Major Infrastructure Project Location: PlymouthDuration: Up to 3 years continuous workHours: 45 hrs/week (07:30-17:00)We’re looking for an experienced Mechanical Package Manager to take a leading role on a major, multi-discipline infrastructure project. If you’re confident in managing mechanical packages, coordinating complex interfaces, and driving safe, high-quality delivery, this is a career-defining opportunity. 🔧 The RoleAs Mechanical Package Manager, you’ll take ownership of Mechanical delivery across a large-scale construction project. You’ll lead construction and engineering teams, coordinate subcontractors, and ensure mechanical works are designed, planned, procured, and delivered safely, efficiently, and in line with project requirements.You’ll be at the centre of design coordination, construction sequencing, commercial awareness, and quality assurance - ensuring your area of the project hits programme, cost, and performance targets. 📌 Key Responsibilities • Lead and organise mechanical construction and engineering personnel, • Coordinate Mechanical design, construction, contracts, and subcontractor activities, • Ensure all works are planned and delivered safely and compliantly, • Review designs for buildability, safety, and compliance, • Manage change control, risk, and opportunity, • Provide accurate progress and financial reporting inputs, • Drive successful completion of mechanical works to programme and quality standards, • Lead and support your project team with clear expectations and performance management., • Maintain excellent project records and documentation, • Oversee QHSE compliance with support from the QHSE team, • Manage procurement and specification of mechanical supply chain, • Produce and review ITPs, RAMS, MARs, and lifetime quality records, • Ensure teams work to the latest revisions via document control systems, • Manage interdisciplinary interfaces across client, subcontractors, and internal teams, • Support short-term planning, 6-week lookaheads, and programme updates🎯 What We’re Looking For, • Strong technical knowledge across mechanical engineering and multi-discipline construction., • Experience managing Mechanical packages on large projects, • Understanding of construction sequencing, cost, scheduling, and contract administration, • Knowledge of environmental, safety, and quality requirements, • Experience working with subcontractors and NEC contracts, • Excellent record-keeping and documentation management, • Strong leadership, communication, and decision-making skills⭐ Desirable, • HNC or NVQ Level 6 in Mechanical Engineering, • SMSTS, • Experience in nuclear, defence, or other high-integrity sectors, • CSCS White or Black Card, • Professional membership (advantageous)🚀 Why Join This Project?You’ll be part of a major, long-term infrastructure programme with up to 3 years of secure work, leading mechanical delivery on one of the region’s most significant construction schemes. This is a role where your leadership, technical expertise, and decision-making will directly shape project success. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4794148

Data Cabling Engineer £200/day Plymouth The On-Site Group are looking for Data Cabling Engineer to work in Plymouth As an Data Cabling Engineer you will be responsible for: Pulling cat6 and 6a cabling To be considered for this role you should have: ECS card SC Cleared Full PPE & Tools Up to date CV Recent references If this is of any interest for you, please contact Harry on 07880758168 Based on the south coast of England, The On Site Group are a specialist recruitment consultancy supplying into the Construction, M & E, Industrial and Data Centre sectors. We have successfully supplied throughout the UK and Europe from Helsinki to Amsterdam and Paris to Frankfurt. TPBN1_UKTJ

Plymouth, Devon | Temporary to Permanent | Full-time Pertemps are recruiting an Investigations Assistant to join our client’s busy Security Operations Centre. You’ll play an important part in helping the team understand what happened during incidents by reviewing reports, analysing CCTV footage, and putting together clear investigation packs. This is a fantastic entry-level role for someone curious, organised, and ready to learn. If you enjoy problem‑solving, spotting details others might miss, and working with technology, this could be the perfect next step. What You’ll Be Doing Reviewing incident reports to help spot trends or unusual activity Watching CCTV footage to capture key moments Building investigation packs with clips, timelines, and supporting evidence Recording accurate findings and supporting documentation Assisting the wider Loss Prevention and Security teams with information gathering Keeping records tidy, organised, and easy to access Supporting other teams during busy periods or absences (including occasional alternative shifts) What We’re Looking For Someone reliable, organised, and keen to learn Strong attention to detail — you notice the little things Confident using computers and following processes Comfortable handling confidential information Happy working independently or as part of a team Desirable (but not essential): Experience with CCTV or security systems Retail, admin, or customer‑facing background Interest in security, compliance, or investigative work What You’ll Get Pension scheme Long service awards Employee discount Cycle to work scheme Parking Hours & Location Shift pattern: 12‑hour day shifts, 4 on / 4 off Location: Plymouth, Devon Please APPLY now or contact Chelsea Goodman in the Pertemps Plymouth office

Contact Officer Location: Plymouth, Crownhill Salary: Starts at £27,204 rising by yearly increments to a maximum of £29,859 per annum Vacancy Type: Permanent Closing date: 18/05/2026, 12:00 Owing to the nature of the role, candidates will need to have reached the age of 18 by the start date. Please read the shift pattern before applying to ensure you will be able to undertake the required shift pattern. The shift pattern is set and there can be no adjustments to this. Training for the role is at Police Headquarters, Exeter for seven weeks, Monday to Friday. Please ensure you are able to commit to this before applying. Further details of the training for this role are below. Salary: * The commencing salary is £32,644 per annum inclusive of the 20% shift allowance, plus a maximum of £2500 weekend working allowance (which is claimable once working the attached shift pattern after the training period). * There is a potential to earn up to £38,330 this includes 20% shift allowance and up to £2500 Weekend working allowance (which is claimable once working the attached shift pattern) when you have reached 4 years service. We are looking for friendly, patient, broad minded and positive individuals to join our Plymouth Contact Resolution Centre, where you will play a critical role in our response to both emergency and non-emergency calls within Devon and Cornwall. You will handle calls professionally with empathy and patience, listening to vital details and asking the right questions to log information quickly and accurately. You will be part of a wide team with extensive training and ongoing support provided. This role can be challenging at times but is very rewarding. It’s important to have emotional resilience within this role, as you will at times be answering calls from distressed individuals which may unfold while you are on a call. No two calls are the same and at times you will handle sensitive information. You will be the first point of contact for our community and will provide help for people when they need it most. We are looking for flexible individuals who are open to working shifts, including nights, weekends and some bank holidays. On top of your salary, you will qualify for enhanced shift allowance of up to 20% of your salary, as well as weekend working allowance. Training Programme: You will join starting with the Initial training Course Monday to Friday from 9am to 4pm for the duration of 7 weeks at Police Headquarters, Middlemoor Exeter. You will then begin your Contact Officer shift pattern and will be assigned a Tutor within the Contact Centre who will support the second phase of your training. There is an additional 2 week training course, again at Exeter Headquarters, before returning to the Contact Centre. You must be willing and able to travel to Exeter Headquarters regardless of your base station. Dates will be confirmed closer to the time of conditional offer. A Force pool car / a hire car, or accommodation at Police Headquarters, Middlemoor, Exeter may be available to those who live 30 miles from Police Headquarters, Middlemoor, Exeter. No annual leave will be granted for the duration of the training courses due to essential learning. There will be no exceptions to this. Training courses: these are planned for 22nd July until 11th September 2026 and an additional course is planned for October 2026 the exact date is to be confirmed. Part-Time Working The role of Contact Officer is a full-time role. Requests for Flexible Working Patterns can be submitted once you are in the role, however these cannot be guaranteed and are reviewed against the operational needs of the Department. Tenure This role is subject to a minimum two year tenure period. This means that due to the essential training required for the role of Contact Officer successful candidates will be unable to apply for any internal vacancies for a period of two years from the commencement of their appointment. To Apply If you feel you are a suitable candidate and would like to work for Devon & Cornwall Police, please click apply to be redirected to our website to complete your application

On behalf of HM Land Registry, we are looking for a Contact Centre Technology SME Inside IR35 for a 12 months contract based Hybrid 3 days a week in either Plymouth, Swansea or Durham Working as a contractor for HM Land Registry Our ambition is to become the world's leading land registry for speed, simplicity, and an open approach to data. Our award-winning digital team is the in-house directorate at the heart of our transformation into a digital, data driven organisation. We are playing a pivotal role in ensuring that we are able to respond swiftly to our current challenges. We are providing a robust and resilient technical infrastructure to support our workforce. We are enabling our customers to interact with us in increasingly digital and automated ways and delivering our transformation portfolio which will revolutionise the way that we operate and provide services. Our Digital teams are at the core of our plans for digital transformation for the future. At HM Land Registry we have a vision of a fully connected, digital system for buying and selling property that enables a more secure and more efficient land registration process. By joining us in a digital role, you can be at the cutting edge of our work to revolutionise the way property and land is transacted in the UK, supporting our vision of a world-leading property market as part of a thriving economy and a sustainable future. At HM Land Registry, we're passionate about developing and attracting the best talent. People are at the heart of our plans for the future, so we have established a 'community of practice' for every profession within our directorate. We now have 15 communities in total, including software development, data science, and product management. These communities are groups of talented people who perform similar roles and, through regular meetups and online forums, both within HM Land Registry and across wider Government, share best practice, discuss challenges, and support each other - which means happier, more motivated people! Find out more at: [1] (url removed) /> As a Contact Centre Technology SME, your main responsibilities will be: * To act as a senior point of engagement with the CCaS supplier * To leverage deep market knowledge of contact centre suppliers and solutionsT * To lead and influence delivery discussions to shape, direct, and assure outcomes * The delivery lifecycle ownership and assurance * To support Delivery Managers with risk, dependency, and delivery approach * The oversight of cutover, hypercare, and go‑live decisions * To Manage operational readiness and continuity * Leading large-scale transformation in a live operational environment Essential: * Proven experience of contact centre Transformation * Supplier & contact management experience * Exceptional stakeholder management and communication skills * Expertise in change delivery within high-volume operational environments Desirable: * Public sector background Please be aware that this role can only be worked within the UK and not Overseas. Disability Confident As a member of the Disability Confident Scheme, Land Registry guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance. Armed Forces Covenant HM Land Registry guarantees to interview veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance. In applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different". References Visible links 1. https://(url removed)/embed/LhtHDdzOybA

Are you looking for a rewarding role that will allow you to utilise your current skills to influence, support and encourages others to build a future? Are you looking for an opportunity to make a difference to people’s lives? If so, then this might be the position for you. We’re currently recruiting for an Employment Adviser to join our amazing team. You will provide advice and support to guide and encourage participants to overcome barriers to employment and achieve realistic job goals. You'll manage a caseload of participants, managing their journey to employment, be their coach and mentor and be the principle highly trusted contact to build strong positive relationships, guide, motivate, challenge, encourage and help customers obtain sustainable employment. Our ideal candidate will have excellent customer service skills, be target driven as well as a motivational adviser. You'll have a high level of initiative and motivation with the ability to seek out solutions to problems, and be able to work under pressure, without day to day supervision. However, we aren’t always looking for someone who ticks every single box we’re looking for someone who can provide a first class customer service, driven by our overarching aim to empower lives and improve communities. This is a rewarding role that will allow you to utilise your current skills to influence, support and encourages others to build a future and will also allow us to become better with your unique experiences. In return for your dedication, knowledge, and commitment, we're offering a competitive salary range of £26,500 to £29,545 per annum (dependent on experience) with these great additional benefits: • 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days) • 2 Volunteer Days • Pension - 5% Employee 5% Employer • Healthcare Cash Plan, incl. 3 x salary life assurance • Annual Pay Review • Refer a Friend Scheme • Free access to BenefitHub – an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits There’s also the opportunity to progress your career within the Seetec Group. Interested? There’s an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on (phone number removed). Seetec Group is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our employee owners. People are at the front, centre and heart of every service we provide and each decision we make. What it means to be employee-owned. What our people say. Location: This is an office-based role, working from the Plymouth office. Full-time: 37 hours per week - Monday to Thursday: 8:30am – 5:00pm & Friday: 8:30am – 4:30pm OR Part-time: 18.5 hours per week Closing Date: 27 April 2026 Assessment Centre - We will be conducting an assessment centre during the week commencing 27 April. The exact date will be confirmed during the week commencing 20 April. Each session will last 2 hours and will be held in the evening to provide greater flexibility and give more people the opportunity to attend. Time: 5:30pm – 7:30pm

Contact Officer Location: Plymouth, Crownhill Salary : Starts at £27,204 rising by yearly increments to a maximum of £29,859 per annum Vacancy Type: Permanent Closing date: 18/05/2026, 12:00 Owing to the nature of the role, candidates will need to have reached the age of 18 by the start date. Please read the shift pattern before applying to ensure you will be able to undertake the required shift pattern. The shift pattern is set and there can be no adjustments to this. Training for the role is at Police Headquarters, Exeter for seven weeks, Monday to Friday. Please ensure you are able to commit to this before applying . Further details of the training for this role are below. Salary: • The commencing salary is £32,644 per annum inclusive of the 20% shift allowance , plus a maximum of £2500 weekend working allowance (which is claimable once working the attached shift pattern after the training period). * There is a potential to earn up to £38,330 this includes 20% shift allowance and up to £2500 Weekend working allowance (which is claimable once working the attached shift pattern) when you have reached 4 years service. We are looking for friendly, patient, broad minded and positive individuals to join our Plymouth Contact Resolution Centre, where you will play a critical role in our response to both emergency and non-emergency calls within Devon and Cornwall. You will handle calls professionally with empathy and patience, listening to vital details and asking the right questions to log information quickly and accurately. You will be part of a wide team with extensive training and ongoing support provided. This role can be challenging at times but is very rewarding. It's important to have emotional resilience within this role, as you will at times be answering calls from distressed individuals which may unfold while you are on a call. No two calls are the same and at times you will handle sensitive information. You will be the first point of contact for our community and will provide help for people when they need it most. We are looking for flexible individuals who are open to working shifts, including nights, weekends and some bank holidays. On top of your salary, you will qualify for enhanced shift allowance of up to 20% of your salary, as well as weekend working allowance. Training Programme : You will join starting with the Initial training Course Monday to Friday from 9am to 4pm for the duration of 7 weeks at Police Headquarters, Middlemoor Exeter. You will then begin your Contact Officer shift pattern and will be assigned a Tutor within the Contact Centre who will support the second phase of your training. There is an additional 2 week training course, again at Exeter Headquarters, before returning to the Contact Centre. You must be willing and able to travel to Exeter Headquarters regardless of your base station. Dates will be confirmed closer to the time of conditional offer. A Force pool car / a hire car, or accommodation at Police Headquarters, Middlemoor, Exeter may be available to those who live 30 miles from Police Headquarters, Middlemoor, Exeter. No annual leave will be granted for the duration of the training courses due to essential learning. There will be no exceptions to this. Training courses: these are planned for 22nd July until 11th September 2026 and an additional course is planned for October 2026 the exact date is to be confirmed. Part-Time Working The role of Contact Officer is a full-time role. Requests for Flexible Working Patterns can be submitted once you are in the role, however these cannot be guaranteed and are reviewed against the operational needs of the Department. Tenure This role is subject to a minimum two year tenure period. This means that due to the essential training required for the role of Contact Officer successful candidates will be unable to apply for any internal vacancies for a period of two years from the commencement of their appointment. To Apply If you feel you are a suitable candidate and would like to work for Devon & Cornwall Police, please proceed through the following link to be redirected to our website to complete your application.

Join Our Team as a Customer Service Advisor in a growing contact centre!. Contact Centre in Kirkby, Liverpool!. As a Customer Service Advisor, you will be the first point of contact for customers, handling both inbound calls.

The Contact Centre Team Manager plays a vital role in delivering Kinly’s mission by leading a high‑performing sales team.

Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme .Online GP: Access to a private GP 24/7 for you and your immediate family .Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off .Family Leave: Equalized

Longreach Recruitment are hiring a Contact Centre Resource Planning &Forecasting Analyst This is an initial 12 Month Fixed Term Contract position where youll be joining a well-established and high performing Contact Cent

Utilize industry knowledge and Contact Centre/CX expertise to design, plan, and implement complex digital and intelligent automation solutions aligned to client objectives. Experience designing solutions for Contact Centres and digital channels. Ability to design Contact Centre/CX solutions aligned

A leading low-cost airline in Greater London is seeking a Finance Manager for its Disruption and Customer Contact Centre.

Business Manager - Automotive Contact Centre. Veritas Careers are recruiting for an established and highly successful automotive retailer that requires a Business Manager to join their busy contact centre.

Leading a team of Inbound & Outbound Pet Protection Experts to manage inbound calls with an emphasis on converting our basic membership customers into paid memberships and manage subscription pay fails.Lead and motivate your team to achieve individual and team targets, KPIs and SLAs.Provide team sup

As a Customer Service Advisor, you will be the first point of contact for customers, delivering professional, friendly, and efficient service over the phone and via email. Access to our Fittle‑perks reward platform, offering major retailer discounts and an online Wellbeing Centre. As part of the J

As Finance Manager for Disruption and Customer Contact Centre, you will be the end‑to‑end finance contact for Disruption and Customer Management Centre costs, providing complete financial management and ownership for this area. You will partner with business owners and drive financial performanc

Proficiency in using Contact Centre software, and Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). Customer service experience; contact centre preferred but not required. As a Contact Centre Advisor, you’ll be answering incoming guest enquiries, feedback and requests to make bookings via

Contact centre, retention, winback, or outbound sales experience. Sales Support Advisor - Remote Contact Centre. This is a sales-focused, customer reengagement role combining inbound enquiries with proactive outbound contact to existing customers.

A leading police service in the UK is seeking a Contact Centre Senior Manager to provide strategic leadership within their Contact Directorate.

AI, automation, and contact centre technology.

Customer Contact Centre Manager. Experience managing switchboard, contact centre, or front-of-house teams.

Strong understanding of contact centre metrics and proven track record of achieving these. We’re looking for an experienced Contact Centre Manager who has a passion for delivering exceptional customer service to join our growing customer support team. Previous experience of managing a Contact Cent

Team Leader for Inbound & Outbound Pet Protection Experts based in the York area.The role focuses on leading a motivated team to achieve performance targets while providing coaching and support.Ideal candidates will be driven to succeed with a personable and engaging style.This is a full-time salari

Staffline is looking for a Customer Contact Centre Manager to lead the centralized contact function for a prestigious automotive brand across Park Lane and Park Royal.

Opening hours Contact Centre: Our core hours are Monday to Friday, 8 am to 6.

If you’re a natural leader who enjoys developing people and driving team success, this is a great opportunity to step into a role where you can make a real impact.You’ll lead a team in a fast-paced, customer-focused environment, helping to shape performance, build confidence, and deliver outstan

The Liverpool City Region Combined Authority is looking for an enthusiastic and dedicated Customer Service Officer to join our established Contact Centre team on a part‑time basis. The Contact Centre is staffed between 6:45am through to 8:15pm Monday to Friday and 7:45am through to 6:15pm Saturday

Establish and Lead a Digital Service Centre of Excellence – Build and mature a Digital Service / Service Innovation Centre of Excellence, setting standards, governance, best practice, and ways of working for digital service design and optimisation. Significant experience in contact centre operatio

A recruitment agency in the UK is seeking Contact Officers in Dorset.

A prominent housing association in London is seeking a Head of Contact Centre to provide strategic oversight and inspire a high-performing team.

Contact Centre and planning operation within a dynamic Housing Association. Working closely with senior stakeholders across the organisation, you'll optimise the customer journey, strengthen collaboration, and ensure stakeholders fully understand the purpose, value and impact of the Contact Centre a

OPD contact centre to serve patient calls coming in and also to cover reception duties where required as per service needs. The contact centre is demand led and advisors must be prepared to join the bidding process for shifts designed and produced by the workforce management System, or dependant on

Merlin Entertainments is hiring a Contact Centre Advisor in Greater London.

Conduct regular quality assessments on inbound calls using agreed scorecards, ensuring objective, evidence-based scoring and accurate documentation in EvaluAgent.Provide timely, constructive face‑to‑face feedback, clearly explaining strengths, development areas, and quality standards.Deliver 1:1

Proficiency in using Contact Centre software, and Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). Customer service experience; contact centre preferred but not required. As a Contact Centre Advisor, you’ll be answering incoming guest enquiries, feedback and requests to make bookings via

Contact Centre and planning operation within a dynamic Housing Association. Working closely with senior stakeholders across the organisation, you’ll optimise the customer journey, strengthen collaboration, and ensure stakeholders fully understand the purpose, value and impact of the Contact Centre

The role requires substantial experience in business consulting, large-scale BPO transformation, and designing solutions specifically for Contact Centres. Responsibilities include creating business cases, collaborating across practices, and engaging with the latest Contact Centre technologies.

Maintain strategic oversight of Contact Centre teams, ensuring effective recruitment, training and resource deployment. Experience working within a Contact Centre environment. Looking for a leadership role where you can make a real impact in a high performing, fast paced operational environment? Thi

We are now have two vacancies on a temporary basis to join our small friendly contact centre team. As one of our Contact Centre Advisers you're main role will be to assist our customers with any questions they may have or obtaining permits and learning how to use the system.

This role involves designing, implementing, and maintaining cloud-based contact centre solutions using Amazon Connect.

The role involves supporting a cloud-based contact centre migration and enhancing capabilities to improve customer and agent experiences. A leading financial technology firm in the UK is seeking an experienced Cloud Telephony & Contact Centre Engineer for a 12-month FTC contract.

Royal Free London NHS Foundation Trust is hiring for the outpatient team.The position requires providing high-quality reception and clerical services, handling patient inquiries, and working on computer systems for patient bookings.Candidates should be flexible regarding working hours, possess good

Join BLOCKCHAINOLOGY LTD as a Contact Centre Agent (Entry Level) and become a pivotal part of our dynamic team dedicated to revolutionizing the blockchain industry. Join BLOCKCHAINOLOGY LTD as a Contact Centre Agent. In this role, you will be the first point of contact for our valued clients, provid

A global investment banking firm is seeking an experienced Contact Centre Manager to lead their customer support team in the West Midlands.

A wellness company in Greater London is seeking a Customer Service Representative with contact centre experience.