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About the role\n\nWe're currently looking for a Business Infrastructure Analyst to join our IT team based in the Colchester Area. The role is a hybrid working role.\n\nThe role is responsible for delivering and supporting IT Infrastructure Services, building and maintaining relationships with local senior management and key business stakeholders to ensure that office and operational site infrastructure together with core IT Infrastructure Services meet business requirements.\n\nMain responsibilities\n\nIn this role you'll:\n\nProvide operational and technical guidance on existing IT Infrastructure Services, and new business solutions to ensure compliance with IT Standards and Security Policies where appropriate.\nProject Manage Business and IT changes, such as, but not limited to office moves, new sites, acquisitions and IT driven improvements, including stakeholder management, contingency planning and working collaboratively with the wider IT team as needed.\nWork closely with IT suppliers and business stakeholders to ensure new IT solutions and changes meet business requirements, are delivered within SLA and comply with IT Standards.This may involve producing technical documentation, Project Management activities and taking ownership from concept through to delivery.\nProvide ownership for incident management and support for business requests either directly, through the wider IT team, partners and other 3rd parties that includes a strong focus on excellent customer service, timely communications and escalation to ensure SLAs are not breached.\nOn-board and support new acquisitions and business changes, such as.\nEmbrace, up-skill and promote the benefits of new technologies. For example HCS, Meraki and O365.Please note : This role involves regular travel to the Corporate Centre, Regional Offices, and operational sites, and will require out-of-hours work, ie overnight, weekends, and public holidays.\n\nExperience & qualifications\n\nTo be successful in this role you'll need: \n\nArelevant professional qualification or be able to demonstrate the appropriate experience within an equivalent role\nExperience of working in an Infrastructure and/or Service Delivery role\nExperienced coordinating activities for others (colleagues or suppliers)\nProject Management experience\nSupplier Management experience\nService Delivery framework knowledge (e.g. ITIL) is desirable\nExperience in delivering services in line with SLAs and working with third parties\nTechnical skills, including desktops, laptops, thin clients, locally installed software, enterprise applications (e.g. SAP, Fortek, VAS), connected devices (e.g. printers), WAN, LAN (e.g. Meraki hardware), telephony (e.g. PBX, HCS, Contact Centre), data cabling, comms rooms, patching, UPS, and environmental controls (e.g. Air Con, Power etc)\nA broad understanding of Network securityWhy Tarmac\n\nWe don't just offer a job, we offer a career.\n\nAlongside this role, you'll have access to industry-leading rewards, development opportunities, and a culture that puts people first, including:\n\nBonus scheme\nEnhanced holiday entitlement\nContributory pension scheme\nAccess to the Tarmac Reward website with discounts on retailers, holidays, etc.\nAccess to our Employee Assistance helpline for free and confidential advice\nAccess to join our Employee Communities (employee networks) we currently have nine communities inc.(REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause\nTraining and development opportunitiesTarmac is committed to being a Forces‑friendly employer.If you’re coming from a military background, we’ll support your transition and help you build a successful career with us.\n\nWe’re proud to be part of CRH, and even prouder to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.If you need any reasonable adjustments during the recruitment process, just let us know, we’re here to support you.\n\nReady to build your future?\n\nClick ‘Apply’ to get started. Please note: we sometimes close roles early due to high interest, so don’t wait too long!\n\n#Tarmac #TarmacCareers\n\nTarmac Trading Limited

Job Title: Vehicle Technician\nLocation: Colchester\nSalary:£40,000 OTE \nAbout Us: A top automotive dealership with 50 years of excellence in East Anglia. We pride ourselves on exceptional customer service and are seeking a skilled Vehicle Technician for our bustling workshop.\n\nResponsibilities:\n\nInspect, diagnose, and repair vehicles following manufacturer guidelines.\nPerform routine maintenance tasks including oil changes, servicing, and brake inspections.\nUse electronic video health checks for vehicle assessments.\nMaintain high-quality standards and address issues efficiently.\nCollaborate effectively with the team.Requirements:\n\nExperience as a Vehicle Technician or relevant qualification with MOT tester certification.\nStrong knowledge of vehicle systems and diagnostic tools.\nExcellent problem-solving skills.\nFull UK Driving Licence.Remuneration:\n\nCompetitive basic wage plus performance-based bonuses.\nTime saved bonus system for efficiency.Benefits:\n\nOngoing training and development.\nAccess to the latest technology and tools.\nEmployee discounts, cycle to work scheme, health benefits, and more.\n22 days holiday plus bank holidays.How to Apply:\nIf you’re interested in this Vacancy. Please click here to apply or contact Rachael on (phone number removed) or send your CV to (url removed)\n\nHolt Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.\nWe are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter\nHolt Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments

Looking for a role where your legal expertise delivers real public impact and where your career can grow with it? We’re looking for Litigation Lawyers to join our collaborative team and play a key role at the centre of high-impact public sector work, providing legal advice that directly supports our communities. We have opportunities at both Lawyer and Senior Lawyer level , and we’re open to a range of experience. If you have strong litigation skills and are ready to develop your career in a supportive, forward-thinking team, we’d like to hear from you. You’ll provide clear, practical legal advice to officers and members across the partnership, and your work will include: • Advising on a wide range of litigation matters across the County Court, High Court and Tribunals, • Managing your own caseload, including preparing legal documentation and representing the councils at hearings, • Supporting key service areas including housing, licensing and regulatory matters As a qualified Solicitor, Barrister or CILEX Fellow with litigation experience, you’ll enjoy providing practical, solution-focused legal advice and working collaboratively across organisations. Whether you’re already operating at a senior level or looking to take the next step, we offer the opportunity to grow and make a real impact. Why join us? As well as being part of a highly respected shared legal service , working on varied and meaningful legal work across three councils ___: • Excellent learning and development opportunities, • Access to the ___ (LGPS) and Additional Voluntary Contribution (Shared AVC) Scheme, • Agile and Flexible working options, • Generous annual leave starting at 25 days, rising to 30 days after five years’ service, plus 8 days public holidays (pro rata for part time), with the option to purchase additional leave, • Family friendly policies and Flexible Bank Holidays, • Confidential wellbeing support through our Employee Assistance Programme and Your Care wellbeing platform, • Staff reward and recognition framework, including an annual staff awards ceremony, • Professional Membership Fees paid for, dependent on role, • Salary sacrifice schemes including Cycle to Work, Gymn Membership and Home & Electronics, • Lifestyle Savings with over 750 discounts from the UK’s leading retailers, restaurants, supermarkets, attractions and more, • Free swimming at CCC swimming pools, • Subsidy for public transport, • Relocation Assistance may be payable in approved cases Contract: Permanent Salary: The range for salary is dependent on experience and sits either in our City Pay Band 6 £41,771 - £47,181 per annum or our City Pay Band 8 £52,413 - £56,782 per annum, pro rata for part time. Location: This is flexible with our office bases between Cambourne, Cambridge and Huntingdon as service need dictates but also you can balance this with working from home. More Information: You can click on the links here to find out more information about ___, ___, our ___, ___ or ___. If you would like an informal chat, please contact Application Process: To be considered for this role, please click ‘Apply Online’ and submit an application. If you are an internal candidate you can apply by logging in to your ___ (ESS ) and access the ‘Useful Links’ (top right of the dashboard, under the person icon ) and click on ‘CCC Job Opportunities’. Cambridge City Council is an Equal Opportunity employer and embraces diversity, creating an inclusive environment for all employees.

We are Centrica! Were so much more than an energy company. Were a family of brands revolutionising a cleaner, greener future. Working here is #MoreThanACareer - were powered by purpose. Together we can make an impact that will truly change tomorrow. Whether youre developing cutting-edge green tech, helping customers on the front line or simplifying operations behind the scenes.Your work here isnt just a job its a mission. We all play a vital role in energising a greener, fairer future . Centrica Technology is a core driver of how we deliver our strategy. You'll join a team modernising our platforms, strengthening cyber and operational resilience, and advancing a productled way of working that brings engineers, data specialists and business experts together to deliver meaningful outcomes at pace. We're scaling automation and AI from proofofconcept into real, endtoend change - improving customer journeys, reducing costtoserve, accelerating delivery, and building the digital foundations that underpin everything from energy trading and risk to field operations and critical infrastructure. If you want to work on complex, highimpact problems using modern engineering practices, and help build reusable platforms that will shape how Centrica operates over the next decade, this is the place to do it. An opportunity to play your part - At Centrica Energy, we use data to drive better decisions and shape a more sustainable future. As a Reporting Manager, you'll be at the centre of that story, delivering clear, insightful reporting that helps senior leaders understand what's happening and what's next. You'll work closely with teams across the business, turning complex data into meaningful insights, improving reporting processes, and ensuring information is accurate, timely and impactful. It's a great role for someone who enjoys collaboration, likes making things better, and wants their work to genuinely influence how the business moves forward. Location : This role is based at our Park House office in London and requires onsite presence five days a week. The position also involves regular travel to other Centrica Energy locations, including Aalborg (Denmark) and Antwerp (Belgium). Day to day * Own and run the Technology budget and forecasting cycle, partnering with Technology teams and Finance to ensure accurate, timely and commercially aligned planning. * Track actuals against budget and forecast, investigating variances, maintaining cost models, and identifying cost savings, efficiency gains and investment opportunities. * Deliver highquality regular and adhoc reporting for Technology leadership, providing clear, actionable insight aligned to trading performance and P&L outcomes. * Design, build and maintain Power BI dashboards covering budget performance, KPIs and delivery metrics, working closely with data and Power BI teams to ensure data integrity. * Automate reporting and data processes using tools such as Power Platform and Excel to improve efficiency, reliability and scalability. * Act as the goto contact for Technology performance insight, building trusted relationships with Finance, Technology leads and senior stakeholders, and supporting strategic analysis and business cases. What are the must haves * Significant experience in commodities, or a tradingled commercial environment, where financial performance, volatility, and rapid decisionmaking are central to success. * Significant experience in budget management, financial planning, performance reporting, or operational analysis within a fastpaced, commercially driven setting. * Strong numerical and analytical capability, including advanced financial modelling and the ability to work confidently with large datasets and complex cost structures. * Proven ability to support and influence P&Limpacting decisions, with a clear understanding of how Technology cost, delivery, and performance shape commercial outcomes. * Commercially astute mindset, able to balance financial rigour, operational delivery, and business agility in a dynamic environment. * Advanced Excel expertise, including complex formulas, pivot tables, and PowerPivot. * Handson experience building Power BI dashboards and reports, including data modelling, DAX, and bestpractice data visualisation. * Experience automating reporting and data workflows using Power Platform, Fabric, or similar technologies. * Strong collaboration with Finance teams, with solid understanding of budgeting, forecasting, and costallocation processes. * Practical exposure to AI and emerging intelligent automation technologies. * Background in energy trading or financial services. Desirable: * Experience supporting Technology functions within commodities trading or capitalintensive organisations operating under tight governance and reporting cycles. * Familiarity with IT financial management concepts (e.g., run/change cost models, capitalisation, chargeback, allocation modelling). * Experience using the Microsoft 365 ecosystem (Power BI, Power Platform) for reporting and automation. * Exposure to IT planning and operational processes. What's in it for you? * Enjoy a generous market salary, along with fantastic growth opportunities and a vibrant work environment! * Power up your pay with a 15% Employee Energy Allowance, surpassing the government's price cap! * Secure your future with our comprehensive pension plan, designed for peace of mind. * Elevate your health with our fully-funded company healthcare plan, prioritizing your well-being. * Recharge with a generous 25-day holiday allowance, plus public holidays, and even purchase up to 5 extra days for extended relaxation! * Experience unparalleled work-life balance with an exceptional selection of flexible benefits, from tech treats and eco-friendly car leases to travel insurance for your adventures!

Coach and mentor contact centre teams to improve performance and capability.

As an Optometrist at Vision Express, you’ll get to work with some world class technology including automated refraction, non-contact tonometry, automated keratometry, fundus camera, visual field analyser, OCT and automated phoropters to name a few. Your passion for optometry, will support our ambition to ‘See More, Be More’ for our customers, maximising their lifestyle through appropriate eyecare and eyewear solutions. In our stores, you will get to work with some world class technology including Automated refraction, non contact tonometry, automated keratometry, Fundus Camera, Visual Field Analyser, OCT and Automated Phoropters to name a few. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and s...

Company Description McArthurGlen Group, Europes leading owner, developer and manager of designer outlets, was founded in Europe in 1993 and currently manages 20+ designer outlets in 8 countries. Job Description Were looking for a proactive and highly organised Facilities Executive to join our centre management team in Ashford and help us deliver an exceptional, safe and welcoming environment for our guests, brand partners and colleagues. This role is central to ensuring our centre operates smoothly every day, with high standards of safety, security and service. Youll be the first point of contact for all facilities issues, working closely with tenants, contractors and local authorities to keep the centre safe, compliant and operational. From coordinating shop fit works and managing emergency procedures, to overseeing permits, audits and our CAFM system, youll play a key role in protecting the asset and supporting an exceptional guest experience. Youll also help drive sustainability and costefficiency by monitoring utilities, analysing data and identifying opportunities for improvement. Keeping on top of health, safety and building regulations will be essential as you support risk management, accident investigations and continuous improvement across the centre. For a detailed description of the responsibilities, see the ___ Qualifications Were looking for someone who is confident, collaborative and committed to maintaining a safe and highquality environment. Ideally, youll have: • Knowledge of local legislation and risk/security management., • Experience in facilities management (qualification desirable) within a similar sector i.e. leisure, retail, hospitality., • Understanding of ISO 14001 and environmental/sustainability practices., • Strong communication and relationshipbuilding skills., • Analytical ability, including budgeting and forecasting., • Solid IT skills (Word, Excel, Outlook, AutoCAD, PowerPoint). Additional Information, • Competitive Salary & Bonus: Enjoy a competitive salary with a performance bonus of up to 20%., • Wellbeing Allowance: Claim towards yoga, gym equipment, or any activity that promotes your wellbeing., • Volunteering Days: Benefit from 2 paid volunteering days per year., • Exclusive Discounts: Access special discounts at our Designer Outlets., • Flexible Working: Hybrid working options where possible to accommodate your needs., • International Exposure: Work with colleagues across eight countries within a global organization., • Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available. Grow through internal moves, cross-country projects, international secondments, and a calendar of core development opportunities., • Values-Based Culture: Thrive in an inclusive and collaborative environment where we value excellence, innovation, and making a difference. Even if you are not sure you fit all the requirements for a particular role, wed still love to hear from you. There may be another opportunity within McArthurGlen that is more suitable for you now or in the future. McArthurGlen is committed to the equity of all qualified individuals. In keeping with our dedication, we will take the steps to assure that anyone with disabilities is provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process and/or to receive all other benefits and privileges of employment, please contact

Company Description Interested in working in a busy, exciting and dynamic environment? We are currently hiring for our Guest Experience team at the McArthurGlen Group Designer Outlet in Ashford! This is a permanent position offering 20 hours per week. This is an in person, face to face role welcoming our guests to the centre. Our Guest Services teams bring a diverse range of experience, from students to retirees and all career stages in between. It's about enjoying meeting people and problem solving. Our Guest Services teams are the face of our organisation, creating extraordinary moments of joy for the millions of guests who visit our centres. Job Description • Actively engage with guests, addressing inquiries and resolving any issues., • Embrace a culture of everyone leaves happy by consistently adopting a positive, proactive and professional approach., • Promote additional products and services, meeting targets, and delivering a positive experience for all guests., • Proficiently handle face-to-face, email and social media feedback, establishing rapport and representing the McArthurGlen brand., • Ensure accurate and timely completion of all administrative tasks, such as online gift card orders., • Take ownership and uphold McArthurGlen's high standards throughout the Guest Services area, creating a welcoming environment that is well-organised and stocked with guest and brand information., • Promote a collaborative working environment, prioritising the guest in all endeavours. Qualifications, • Possess exceptional people skills and genuinely enjoy exceeding guest expectations., • Thrive in a fast-paced setting with customer facing and admin task., • Be proactive and able to make things happen., • Have proficient IT skills including email, Word and Excel., • Have fluent proficiency in English. Any additional language skills would be an advantage., • Be flexible about in working hours to accommodate the full trading hours of the centre on a rota basis. Additional Information, • You'll receive a competitive base salary of 12.60 per hour, along with a performance bonus scheme and outstanding benefits, including a wellbeing allowance, private medical insurance, a pension plan, the one fund (flexible medical allowance), shopping discounts, and more., • Be part of an international team of over 200 dedicated guest focused colleagues throughout the organisation., • Guest experience is ingrained in your professional background, as you have worked in hospitality and customer-facing roles for most of your career., • Over 85% of our employees would recommend us as an excellent place to work. Even if you are not sure you fit all the requirements for a particular role, wed still love to hear from you. There may be another opportunity within McArthurGlen that is more suitable for you now or in the future. McArthurGlen is committed to the equity of all qualified individuals. In keeping with our dedication, we will take the steps to assure that anyone with disabilities is provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process and/or to receive all other benefits and privileges of employment, please contact

Complaints Investigator Hourly rate: £14.34 per hour PAYE Location: Pitsea, SS13 Job Type: Temporary (until 19th June 2026) Working Hours: Initially full-time in office, transitioning to hybrid (2 days in office, 3 days from home)We are seeking 5 Complaints Investigators to join a Contact Centre & Complaints department. This role is essential for investigating and resolving complaints raised by residents, ensuring fair and timely resolutions in compliance with the 2024 Housing Ombudsman Complaint Handling Code. The successful candidates will play a critical role in fostering a positive complaint-handling culture and maintaining strong relationships with residents. Day-to-day of the role: Conduct detailed investigations into resident complaints, ensuring all relevant information is gathered and analysed to provide fair resolutions. Work closely with internal teams and external contractors to gather evidence and resolve complaints. Ensure compliance with the Housing Ombudsman Complaint Handling Code and other regulatory requirements in all complaint-handling activities. Document all complaint-related interactions in the CRM system, ensuring transparency and accurate record-keeping. Provide feedback to management and other teams on recurring issues to drive service improvement and reduce complaint volumes.Required Skills & Qualifications Proven experience in a similar role within a contact centre or customer service environment. Preferred experience in a social housing or similar public sector service environment. Excellent communication skills, both verbal and written, across telephone and digital platforms. Organisational and time management skills, with the ability to deliver against SLAs. Proficient in CRM systems, contact centre software (Genesys), and digital communication tools. Demonstrable experience of working in a complaint setting. Excellent knowledge of the Housing Ombudsman Complaint Handling Code.To apply for the Complaints Investigator position, please submit your CV detailing your relevant experience

About the role We're currently looking for a Business Infrastructure Analyst to join our IT team based in the Colchester Area. The role is a hybrid working role. The role is responsible for delivering and supporting IT Infrastructure Services, building and maintaining relationships with local senior management and key business stakeholders to ensure that office and operational site infrastructure together with core IT Infrastructure Services meet business requirements . Main responsibilities In this role you'll: Provide operational and technical guidance on existing IT Infrastructure Services, and new business solutions to ensure compliance with IT Standards and Security Policies where appropriate. Project Manage Business and IT changes, such as, but not limited to office moves, new sites, acquisitions and IT driven improvements, including stakeholder management, contingency planning and working collaboratively with the wider IT team as needed. Work closely with IT suppliers and business stakeholders to ensure new IT solutions and changes meet business requirements, are delivered within SLA and comply with IT Standards.This may involve producing technical documentation, Project Management activities and taking ownership from concept through to delivery. Provide ownership for incident management and support for business requests either directly, through the wider IT team, partners and other 3rd parties that includes a strong focus on excellent customer service, timely communications and escalation to ensure SLAs are not breached. On-board and support new acquisitions and business changes, such as. Embrace, up-skill and promote the benefits of new technologies. For example HCS, Meraki and O365. Please note : This role involves regular travel to the Corporate Centre, Regional Offices, and operational sites, and will require out-of-hours work, ie overnight, weekends, and public holidays. Experience & qualifications To be successful in this role you'll need:? Arelevant professional qualification or be able to demonstrate the appropriate experience within an equivalent role Experience of working in an Infrastructure and/or Service Delivery role Experienced coordinating activities for others (colleagues or suppliers) Project Management experience Supplier Management experience Service Delivery framework knowledge (e.g. ITIL) is desirable Experience in delivering services in line with SLAs and working with third parties Technical skills, including desktops, laptops, thin clients, locally installed software, enterprise applications (e.g. SAP, Fortek, VAS), connected devices (e.g. printers), WAN, LAN (e.g. Meraki hardware), telephony (e.g. PBX, HCS, Contact Centre), data cabling, comms rooms, patching, UPS, and environmental controls (e.g. Air Con, Power etc) A broad understanding of Network security Why Tarmac We don't just offer a job, we offer a career. Alongside this role, you'll have access to industry-leading rewards, development opportunities, and a culture that puts people first, including: Bonus scheme Enhanced holiday entitlement Contributory pension scheme Access to the Tarmac Reward website with discounts on retailers, holidays, etc. Access to our Employee Assistance helpline for free and confidential advice Access to join our Employee Communities (employee networks) we currently have nine communities inc.(REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause Training and development opportunities Tarmac is committed to being a Forces-friendly employer.If youre coming from a military background, well support your transition and help you build a successful career with us. Were proud to be part of CRH, and even prouder to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.If you need any reasonable adjustments during the recruitment process, just let us know, were here to support you. Ready to build your future? Click Apply to get started. Please note: we sometimes close roles early due to high interest, so dont wait too long! #Tarmac #TarmacCareers Tarmac Trading Limited TPBN1_UKTJ

The Contact Centre Team Manager plays a vital role in delivering Kinly’s mission by leading a high‑performing sales team.

Competitive Salary: Starting at £26,116 rising to £26,738 after 8 months, plus an uncapped monthly commission scheme .Online GP: Access to a private GP 24/7 for you and your immediate family .Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off .Family Leav

You'll have overall responsibility for the delivery of their training and communications initiatives, with an initial focus on redesigning their current induction & nesting phase, with a long term focus on reducing speed to competency in the contact centre through improving overall training, communi

A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses.Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.Market leading paid carer’s leave, up to 2 weeks

About the role Were excited to offer an opportunity for a Contact Centre Team Manager.

Conduct regular quality assessments on inbound calls using agreed scorecards, ensuring objective, evidence-based scoring and accurate documentation in EvaluAgent.Provide timely, constructive face‑to‑face feedback, clearly explaining strengths, development areas, and quality standards.Deliver 1:1

As Finance Manager for Disruption and Customer Contact Centre, you will be the end‑to‑end finance contact for Disruption and Customer Management Centre costs, providing complete financial management and ownership for this area. You will partner with business owners and drive financial performanc

A global investment banking firm is seeking an experienced Contact Centre Manager to lead their customer support team in the West Midlands.

A recruitment agency in the UK is seeking Contact Officers in Dorset.

We’re looking for an experienced Contact Centre Manager who has a passion for delivering exceptional customer service to join our growing customer support team. Previous experience of managing a Contact Centre front line team, preferably in Financial Services/Retail Banking or other customer facin

Team Leader for Inbound & Outbound Pet Protection Experts based in the York area.The role focuses on leading a motivated team to achieve performance targets while providing coaching and support.Ideal candidates will be driven to succeed with a personable and engaging style.This is a full-time salari

Merlin Entertainments is hiring a Contact Centre Advisor in Greater London.

We are now have two vacancies on a temporary basis to join our small friendly contact centre team. As one of our Contact Centre Advisers you're main role will be to assist our customers with any questions they may have or obtaining permits and learning how to use the system.

This role involves designing, implementing, and maintaining cloud-based contact centre solutions using Amazon Connect.

A leading low-cost airline in Greater London is seeking a Finance Manager for its Disruption and Customer Contact Centre.

Join BLOCKCHAINOLOGY LTD as a Contact Centre Agent (Entry Level) and become a pivotal part of our dynamic team dedicated to revolutionizing the blockchain industry. Join BLOCKCHAINOLOGY LTD as a Contact Centre Agent. In this role, you will be the first point of contact for our valued clients, provid

Royal Free London NHS Foundation Trust is hiring for the outpatient team.The position requires providing high-quality reception and clerical services, handling patient inquiries, and working on computer systems for patient bookings.Candidates should be flexible regarding working hours, possess good

As a Contact Centre Executive you’ll deliver outstanding service across diverse customers and workflows. You can contact us on hrsupport@stonegategroup. Build rapport with Publicans and internal teams, acting as a trusted point of contact.

We are seeking an experienced Contact Centre Solution Architect with a strong background in NICE CXone and the broader NICE AI-powered CX platform. Deep understanding of modern contact centre operations.

A global appliance company is seeking a dedicated customer service representative to manage inbound/outbound sales inquiries.The ideal candidate will have experience in sales or customer service and possess excellent communication skills.A hybrid working scheme is available following successful prob

A leading financial technology firm in the UK is seeking an experienced Cloud Telephony & Contact Centre Engineer for a 12-month FTC contract. The role involves supporting a cloud-based contact centre migration and enhancing capabilities to improve customer and agent experiences.

A wellness company in Greater London is seeking a Customer Service Representative with contact centre experience.

Candidates should have strong SQL skills, experience in database design, and familiarity with Contact Centre KPIs. Sabio Group in London is seeking a Senior Data Consultant to enhance our Contact Centre Data capability. This hands-on role involves data engineering, analytics, and consulting, support

Contact Centre and planning operation within a dynamic Housing Association. Working closely with senior stakeholders across the organisation, you’ll optimise the customer journey, strengthen collaboration, and ensure stakeholders fully understand the purpose, value and impact of the Contact Centre

As a Customer Service Advisor, you will be the first point of contact for customers, delivering professional, friendly, and efficient service over the phone and via email. Access to our Fittle‑perks reward platform, offering major retailer discounts and an online Wellbeing Centre. As part of the J

Coach and mentor contact centre teams to improve performance and capability.

The role requires substantial experience in business consulting, large-scale BPO transformation, and designing solutions specifically for Contact Centres. Responsibilities include creating business cases, collaborating across practices, and engaging with the latest Contact Centre technologies.

OPD contact centre to serve patient calls coming in and also to cover reception duties where required as per service needs. The contact centre is demand led and advisors must be prepared to join the bidding process for shifts designed and produced by the workforce management System, or dependant on

Customer service experience; contact centre preferred but not required. As a Contact Centre Advisor, you’ll be answering incoming guest enquiries, feedback and requests to make bookings via e-mails, chats, social media, and telephone calls. Proficiency in using Contact Centre software, and Microso

AI, automation, and contact centre technology.

Assess existing processes and technology to identify opportunities to improve customer experience and operational efficiency, utilizing industry knowledge and Contact Centre/CX expertise. Continuously engage with the latest Contact Centre technology and market insights and share across internal and

If you’re a natural leader who enjoys developing people and driving team success, this is a great opportunity to step into a role where you can make a real impact.You’ll lead a team in a fast-paced, customer-focused environment, helping to shape performance, build confidence, and deliver outstan

Staffline is looking for a Customer Contact Centre Manager to lead the centralized contact function for a prestigious automotive brand across Park Lane and Park Royal.

Leading a team of Inbound & Outbound Pet Protection Experts to manage inbound calls with an emphasis on converting our basic membership customers into paid memberships and manage subscription pay fails.Lead and motivate your team to achieve individual and team targets, KPIs and SLAs.Provide team sup

Opening hours Contact Centre: Our core hours are Monday to Friday, 8 am to 6.

Everywhen in the United Kingdom is seeking a dynamic individual to ensure exceptional customer outcomes while coaching contact centre teams.

Working closely with senior stakeholders across the organisation, you'll optimise the customer journey, strengthen collaboration, and ensure stakeholders fully understand the purpose, value and impact of the Contact Centre and planning teams. Contact Centre and planning operation within a dynamic Ho

As a Contact Centre Advisor, you’ll be answering incoming guest enquiries, feedback and requests to make bookings via e-mails, chats, social media, and telephone calls. Proficiency in using Contact Centre software, and Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). Customer service exp