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To be the first point of contact for all visitors to the centre, providing information or referring to the appropriate member of staff. * To provide word-processing skills for the production of ...
Reporting to the Contact Centre Team Lead, the Customer Support Advisor will be the first point of contact in all interactions with the customer and member base, including students, members ...
We are looking for a highly credible and passionate Contact Centre BPO Account Director / VP of Client Services to join our clients growing operations. The organisation have sites throughout the UK ...
Overview This is an incredible L&D Manager role partnering with the outsourced Contact Centre Operation. You will be accountable for creating the training content from end to end, with responsibility ...
Do you have contact centre experience? If so, apply for the below job: Customer Services Advisor £24-28k DOE Hybrid working (2 days in the office) Based near Bond Street Great company benefits incl ...
Contact Centre MI/BI: Proven track record of delivering MI/BI solutions in fast-paced contact centre environments. * Data Visualization: Passion for data and reporting with strong data visualization ...
Wellbeing Centre Coordinator ... Do you have previous experience of being first point of contact for students in need of wellbeing ...
Are you an experienced Contact Centre Senior Operations Manager? We are looking for an exceptional Leader to undertake the role of Head of Operations at our location in Kingston upon Thames . At ...
Some of your duties will include: - Working in a busy Contact Centre and acting as first point of contact for clients - Managing incoming calls and emails in relation to the property redress scheme ...
The product our Client uses was developed for, and in conjunction with central government and offers fully integrated communications, collaboration and contact centre capabilities. Delivered as cloud ...
Our contact centre teams give customers all kinds of support. It can get busy, but the culture, training and friendly teams are great here. What you'll be doing Reporting directly to the Technical ...
IP Integration is dedicated to creating intelligent contact centre and IT solutions and supporting services which are unrivalled in the industry. Our breadth of knowledge and experience spans ...
Reporting to the Manager, Aftersales, you would be responsible for managing the performance of our external Customer Contact Centre and team leading our internal Customer Service Coordinator
Someone from a call / contact centre wanting to push themselves further or a sales professional looking for a softer sales role * A confident, friendly, and professional communicator * Engaging ...
Experience in a contact centre environment. * Experience in investigation and information gathering. * Excellent verbal and written communication skills. * Working knowledge of Microsoft Office i.e
Administer and support Cisco Webex telephony solution for all users and contact centre agents, engaging 3rd party providers as necessary * Manage mobile telephony needs of UK business including ...
So, if you have excellent experience on a contact centre or helping customers on the phone while updating details on a computer , we want to speak with you! Apply now.
Demonstrable experience scheduling within a 24/7 Contact Centre across multiple international locations. * Excellent knowledge of WFM software, technology, systems, processes, and Contact Centre ...
We are looking for a Sales Manager to join and manage our sales team within our Estate Agency Contact Centre based in Dunstable . Supporting our branches with converting sales leads into bookings we ...
First line response to inbound queries across the business and contact centre, performing root cause analysis and ensuring SLAs are adhered to * Great communication across all levels of the business ...
The candidate may be the primary point of contact for both internal customers (for example: Network ... Data Center engineering operations events. • Participate in daily/weekly team meetings. • ...
We are experts in all aspects of Communications, Data Networks and SD-WAN transformations, Cloud Contact Centre (CCaaS) strategy and implementation, Cloud Telephony/UCaaS (such as Microsoft Teams ...
This is very different to the average Contact Centre role; you will be handling incoming calls and taking information, asking questions to ensure high quality of information is obtained, liaising ...