Sales Exec - Croydon
4 days ago
Croydon
Sales Advisor\n \nJob Title: Sales Advisor\nJob Type: Full-Time, Permanent\nLocation: Croydon\nHours: Monday to Friday, 7:00am – 5:00pm (45 hours per week)\nSalary: £33,000 – £36,000 per annum (depending on experience)\n \nOptima are delighted to be partnering with a respected Builders Merchant in Croydon to recruit an experienced Sales Advisor.\n \nOur client has been serving the local building trade supplying a comprehensive range of products across Timber, Plumbing, Heating, Renewables, and Sanitaryware, and have built an excellent reputation for delivering outstanding customer service and expert product knowledge.\n \nKey Responsibilities\n\nServe customers at the trade counter, providing product advice and processing sales\nAssemble customer orders and assist with product collection (some lifting and carrying required)\nHandle customer enquiries and orders via telephone and email\nResearch and source products not currently stocked to help fulfil customer requirements\nProvide accurate information regarding products, pricing, and order status\nResolve customer queries efficiently and professionally\nBuild and maintain strong relationships with existing and prospective customers\nDeliver a consistently high standard of customer service \nRequirements\n\nPrevious sales advisor experience\nKnowledge of products within the Builders Merchant industry\nExperience in both telephone sales and counter sales environments\nExcellent customer service and communication skills\nStrong product knowledge within building materials and associated products\nGood computer literacy and administrative skills\nProfessional, friendly, and proactive approach\nAbility to work effectively in a fast-paced environment \nDesirable Skills\n\nPrevious sales advisor experience within the Builders Merchant industry\nUnderstanding of product margins and profitability\nAbility to calculate product quantities and measurements accurately\nKnowledge of timber, plumbing, heating, renewables, or related building products \nBenefits\n\nCompetitive salary\n23 days annual leave plus Bank Holidays\nAdditional holiday entitlement after 5 years' service\nCompany pension scheme with flexible contribution options\nLife insurance after 1 year of service\nStaff discount following successful completion of probation\nCompany uniform provided \nThis is an excellent opportunity to join a business that values its employees and offers long-term career stability, and a supportive working environment. This role would suit someone who has previously worked in the following roles:\n \n(Counter Sales Assistant, Trade Counter Salesperson, Trade Counter Assistant, Builders' Merchant Sales Assistant, Merchant Counter Sales Advisor, Trade Sales Advisor, Customer Sales Advisor, Internal Sales Representative, Internal Sales Executive, Sales Assistant (Builders' Merchant) or something similar).\n\n#INDPERM