Established in 2017, we are a family run business specialising in freshly made sandwiches, breakfasts and English and Jamaican snacks. No experience is necessary for this role, but the ideal candidate needs to be a fast learner. The shop can get busy at times so the person needs to be able to work in a fast paced and pressurised environment. It is vital that the person can use their initiative and knows how to deal with customers. You need to be proactive with a can do approach. An understanding of Caribbean cuisine is beneficial. Being a team player is also extremely important. The candidate must be able to offer flexibility in terms of hours. Duties include, but are not limited to: Customers service – taking orders from customers both face to face and over the phone Preparation of food - Making breakfasts, sandwiches, and any other food required by the customer, also preparing salad and chopping up vegetables Cleaning – including washing up, sweeping, mopping, wiping down work tops, tiles, fridges etc, cleaning equipment and appliances such as microwaves, deep fat fryers, staff toilets, front of house and any other areas that requires cleaning, re organising cupboards and shelves to ensure that all areas of the shop always look neat and tidy and general housekeeping. Deliveries and Stock – Putting away deliveries in rotation, keeping the fridge stocked, and letting manager know when stock is running low Front of house – ensuring front of house is always clean, tidy and presentable including wiping down counters and sweeping shop floor and cleaning fridges. Health and Safety – ensuring health and safety regulations are adhered to including washing hands, wearing uniform, keeping health and safety records up to date, fridge temperatures, probing etc. Other adhoc duties may be required.
Customer Service Assistant at Tacosmash (Birmingham, Ladypool road) (Immediate Start, Full-Time, Part Time, Flexible schedule). *Experience as Barista would be preferred though not essential. Join the vibrant team at Tacosmash, where flavor meets fun! We're in search of an energetic and personable Customer Service Assistant to help us deliver exceptional dining experiences to our guests. If you're passionate about food, love interacting with people, and thrive in a fast-paced environment, you might just be the perfect fit for our team. Key Responsibilities: - Warmly greet guests as they enter and ensure a memorable farewell as they leave, making them want to return. - Take orders with accuracy, providing recommendations and upselling our delicious menu items to enhance the customer experience. - Process transactions efficiently, handling cash and card payments with attention to detail. - Resolve any customer queries or concerns with empathy and professionalism, ensuring customer satisfaction. - Assist in maintaining the cleanliness and orderliness of the dining and counter areas, adhering to health and safety standards. - Participate in inventory control, ensuring stock levels are maintained for uninterrupted service. - Stay knowledgeable about our menu items, promotions, and any changes to share with customers effectively. - Work collaboratively with kitchen staff to ensure order accuracy and timely preparation. Requirements: - A positive, outgoing personality with excellent communication skills. - Previous experience in customer service IN a fast-food environment is preferred but not essential. - Ability to work efficiently both independently and as part of a team. - Flexibility to work in shifts, including weekends and evenings. - Basic math skills for handling transactions. - Must be eligible to work in the UK. We Offer: - A competitive hourly wage. - Flexible scheduling to fit your lifestyle. - A supportive and inclusive work culture where everyone is treated like family. - Employee discounts on our mouthwatering menu. At Tacosmash, we believe our team is the secret ingredient to our success. If you're ready to bring your enthusiasm and skills to our team, apply today and help us spice up our customer's lives, one taco at a time! We can't wait to meet you!